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Recensioni per 10 on Cape

3 out of 5
10 on Cape
10 Cape Road, Gqeberha (Port Elizabeth), Eastern Cape

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 9 su 19 recensioni" "
Valutazione di 8 - Buono. 6 su 19 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 19 recensioni" "
Valutazione di 4 - Scarso. 1 su 19 recensioni" "
Valutazione di 2 - Terribile. 0 su 19 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

8,4/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sizwe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Kamalkumar

Soggiorno di 1 notte a luglio 2019

6/10 Soddisfacente

Hassan

Mi è piaciuto: Pulizia e personale e servizio
Decent, but certainly not luxury
Building was old, so we're the furnishing and appliances. But everything works. No air-conditioning, no lifts. Definitely not a neighborhood you want to walk around at night, but conveniently close to St George's Park cricket stadium. Friendly staff.
Soggiorno di 2 notti a febbraio 2019
Risposta di Dianne, il giorno 7 mar 2019
Thank you for taking the time to review 10onCAPE. I have forwarded this information to the owner. Regards Management

8/10 Buono

Sunita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room was nice and comfortable. The traffic in Cape rd was a bid noisy and I struggled to fall asleep, but for one night, it was okay. We could not connect to the wifi. I think that needs a bit attention.
Soggiorno di 1 notte a settembre 2018
Risposta di Dianne, il giorno 5 ott 2018
Thank you for your review. Unfortunately 10onCAPE is situated on the main road and it might be a struggle for some light sleepers. Should you book again, I would suggest you request an apartment away from the road. This might help. My Sincerest apologies for the Wifi issue. We were having troubles with our service provider but all seems to be working again. Thank you for choosing 10onCAPE. I hope you have arrived to your next destination safely, and we hope to hear from you soon. Regards Dianne

10/10 Eccellente

Raul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muy buen hotel , en muy linda ciudad.
Buena recepción, fácil check in , información, dentr del horario de recepción. Habitación súper confortable, estacionamiento , bien ubicado. Muchas gracias.
Soggiorno di 2 notti a giugno 2018
Risposta di Dianne, il giorno 28 giu 2018
Thank you do much for your positive review. We are thrilled that you were happy with your experience with us. We hope top see you again soon. Regards Dianne

8/10 Buono

Mpho

Non mi è piaciuto: Personale e servizio
No room service during public holidays
Rooms were not cleaned on public holidays, it was disgusting to use same towels for 3 days. We had to buy our own toilet papers.
Soggiorno di 3 notti a dicembre 2017
Risposta di Dianne, il giorno 23 mag 2018
Good afternoon Mpho, I trust you are well. Thank you for your review. We apologise for the inconveniences caused. 10onCAPE do put notices up in all the apartments informing the guests of times staff will be in and out and office times. Although we are fully self-catering, we do supply loo paper, fresh towels and coffee and tea on arrival. To avoid confusion in future, we will inform each guest individually and stock up on the essentials like the loo paper. Again, we do sincerely apologise for the inconveniences caused. Regards Dianne

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were great. Very helpful and friendly! However the location was not so great. In walking distance to most things except the beach and the area that surrounds the hotel is not entirely safe, especially after dark.
Soggiorno di 6 notti a novembre 2017
Risposta di Dianne, il giorno 23 mag 2018
Good day, I trust you are well. Thank you so very much for your feedback. Unfortunately we are based on a busy road where there are many people passing through. 10onCAPE are quite strict on our safety. We have remote controlled gates, cameras, alarms in every apartment, have Atlas Security park near by at night and electric fencing. We really value the safety of our guests and try our best to make our clients feel as safe as possible. Thank you again for your feedback. Keep well. Kind regards Dianne

8/10 Buono

Zoe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shame about Port Elizabeth
I booked 10 on Cape because it was on a main road - thought safety - and 10 minutes walk from a whole load of restaurants. When we got there, we had to get through a gate. I thought 'fair enough'. We couldn't check in as we were a bit early, but the receptionist/owner? took all our details, gave us the keys and said come back in 30 minutes and the apartment would be ready. 'How long to walk to the bars/coffee shops?' I asked. No you don't want to walk, came the reply, it's not safe. This was at 1.30pm in the afternoon. That put a dampener on things. It's not the apartments fault, but I do like to wander. Good news is that an Uber is only 20Rand to Stanley Street where there are loads of restaurants and bars. The beachfront is a short drive away and is lovely. We did have a great time and the apartments are really lovely and well catered, but I'm glad I wasn't in Port Elizabeth for more than one night. If my review were for the apartments alone, I would give them 4*. If you have to stay in Port Elizabeth then I would recommend 10 on Cape
Soggiorno di 1 notte a maggio 2017
Risposta di Dianne, il giorno 23 mag 2018
Good day Zoe, I trust you are well. Thank you so very much for your feedback. Unfortunately we are based on a busy road where There are many people passing through. 10onCAPE are quite strict on our safety. We have remote controlled gates, cameras, alarms in every apartment, have Atlas Security park near by at night and electric fencing. Because we are all ladies that work here, we wouldn't advise any lady to be walking in the streets. Although we have never had an incident happen during the time I have been working here or have felt unsafe, we do worry about the safety of a lady on her own. Rather safe than sorry. We really value the safety of our guests and try our best to make our clients feel as safe as possible. Thank you again for your feedback. Keep well. Kind regards Dianne

10/10 Eccellente

Musa, C

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Fantastic Stay
I had a great time in this luxury apartment complex, and Diane at reception was very gracious and helpful.
Risposta di Dianne, il giorno 23 mag 2018
Good Day Musa, Thank you for your lovely review. We would like to offer you a discount on your next visit as a regular client. Have a lovely day, We hope to see you soon! Kind regards, Dianne

10/10 Eccellente

Jean Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Simply the best self catering in PE
The staff are very professional and attend to your needs & requirements to make your stay most memorable. Thank You Diane and your staff you guys are the best in PE

10/10 Eccellente

Jean Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Simply the best 3 star experience in PE
I always enjoy my stay at 10 on Cape the staff their make you feel right at home. Diane & Debbie always make sure to call you and confirm your check in and try their very bust to accomodate you with you arrival and looking after your baggage.
Risposta di Dianne , il giorno 23 mag 2018
Good day Jean Paul, Thank you so much for your lovely review. We are thrilled to hear hat you are happy with our service and facilities, thank you so much! 10onCAPE would like to give you a 10% discount on your next visit as a return client. I trust we will see you soon. Kind Regards Dianne

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia
The stay was generally good. Parking can be a challenge for big cars like SUVs and bakkies. Housekeeping is limited but they forgot to replace towels on Friday for the weekend and my advice would be they should give more towels for the weeekend. I had to ask for more soap even though it was finished. I think it is great for summer as they do not have adequate heating system for winter (they do give enough blankets though)

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

10/10 Eccellente

Sesethu, George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cosy place
The place was very neat and tidy.It was very beautiful.

8/10 Buono

martha, witelsbos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
stay at 10 on Cape
It was only a sleep over, but the staff was very helpful

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay on a budget.
Great staff - helpful and pleasant. Self catering with well appointed kitchen. Clean and centrally located.

10/10 Eccellente

Warwick, Sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great self catering apartment.
This apartment hotel was exactly what I was looking for the well equipped appartment consisted of a bedroom with small bathroom, office space, lounge area and kitchen. The room was kept spotlessly clean. Hotel staff was very friendly and helpful. Only negative was not being able to receive the free wifi signal in my second floor apartment.

10/10 Eccellente

Brian, Newcastle upon Tyne UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient close to the centre
Excellent self catering appartments close to centre and the cricket ground. Genuine appartment with generous lounge kitchen area, bedroom and small study area. I stayed on a first floor flat at the rear for one night and on a third floor at the front for a return visit. Get the lower levels at the back if you can - flat at front was very hot and suffered from traffic and Saturday night drunk noise problems.

4/10 Scarso

Hendrik, Western Cape

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dirty carpets
We were phoned twice on day of arrival to find out when we would be arriving (we arrived at 5h30pm).Carpets were dirty and chair in office nook broken. I asked for WiFi code and received it. When I tried to log on it the message said incorrect code. I reported this the next day but was told the code is correct (inference it is my problem). Apart from this apartment was tastefully decorated and clean.