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Recensioni per 2 bed dog Friendly Chalet on Sunbeach Scratby

3 out of 5
2 bed dog Friendly Chalet on Sunbeach Scratby
Great Yarmouth, England

Recensioni

5,0
Valutazione di 10 - Eccellente. 0 su 2 recensioni" "
Valutazione di 8 - Buono. 1 su 2 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 2 recensioni" "
Valutazione di 4 - Scarso. 0 su 2 recensioni" "
Valutazione di 2 - Terribile. 1 su 2 recensioni" "

2,0/10

Pulizia

6,0/10

Servizi

2,0/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

Julie

Soggiorno di 4 notti a giugno 2023

2/10 Terribile

Samantha

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Filthy and disgusting. I would not recommend this property to anyone. Smells like damp mouldy cheese that we later found out to be the drip tray behind the fridge. It was liquid and mouldy. The toilet seat was loose and wouldn't tighten. The skirting boards were dirty and dusty. We found a mouldy sponge under the kitchen cupboard. No toilet roll. No hand wash. Mouldy bathroom. Dirty toilet. Bins hadn't been emptied. Dead woodlice in the bedroom on the floor. Dirty on top of the fridge. Brown bug stains down the bedsheets. No bedsheets on one of the bunk beds. Dirty sticky side table in the living room. Shower wouldn't regulate the temperature. I called the chalet owner several times who ignored me. Now ignoring messages from Expedia regarding a refund. AVOID AT ALL COSTS.
Soggiorno di 3 notti ad agosto 2021
Risposta di TravelNest Team, il giorno 13 ott 2021
Hello Samantha, We are sorry to hear that you did not enjoy your stay with us to the fullest. Rest assured we do our best to make sure that all guests have a lovely experience at our property. We will definitely listen to your feedback and do our best to improve. We do hope that you stay with us again. Best wishes to you!