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Recensioni per Radisson Gurugram Sohna Road City Center

5 out of 5
Radisson Gurugram Sohna Road City Center
Main Sohna Road, Sector 49, Gurugram, Delhi N.C.R

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 33 su 104 recensioni" "
Valutazione di 8 - Buono. 41 su 104 recensioni" "
Valutazione di 6 - Soddisfacente. 19 su 104 recensioni" "
Valutazione di 4 - Scarso. 8 su 104 recensioni" "
Valutazione di 2 - Terribile. 3 su 104 recensioni" "

8,0/10

Pulizia

8,0/10

Personale e servizio

7,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Ritu, Columbia

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not Radisson standard. Spa was terrible. Dispute between the staff was shared with customer. Their credit card swipe did not work. They did not have change to return. Property needs to be refurbished.
Soggiorno di 3 notti a febbraio 2024
Risposta di Kapil, il giorno 1 mar 2024
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your feedback regarding your recent visit to our property. Your insights are incredibly valuable to us as they provide us with an opportunity to identify areas for improvement and enhance the overall guest experience.Please accept our sincere apologies for any shortcomings you experienced during your stay. Rest assured, your feedback has been carefully reviewed by our team, and we are taking immediate steps to address the issues you have raised. Our goal is to ensure that each guest has a pleasant and memorable experience with us, and we are committed to making the necessary improvements to achieve this.We genuinely appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future. Please be assured that we will do everything in our power to exceed your expectations and provide you with the exceptional service you deserve.Thank you once again for bringing these matters to our attention. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.Warm Regards,Kapil Yadav Front Office Manager Radisson City Center, Gurugram

10/10 Eccellente

Manrajpreet

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is very cooperative and helpful, breakfast buffet was good and has lots of Indian and International cuisine options, Anita at Front desk was very helpful, she took care of issue , because my flight was late and even after checkout, she offer help to deposit my luggage while I go for sightseeing in Delhi
Soggiorno di 1 notte a gennaio 2024
Risposta di Kapil, il giorno 1 feb 2024
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager

10/10 Eccellente

chirag

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Kapil, il giorno 1 feb 2024
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager

10/10 Eccellente

Fnu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Kapil, il giorno 1 feb 2024
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager

8/10 Buono

Reetika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Osama

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Vagisha, il giorno 5 nov 2023
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil Yadav Front Office Manager

2/10 Terribile

Rudradeb

Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
Check-in was difficult as they didn't find my booking. Then they could not give me room with double bed. The room was not so good. The only good thing was the biryani in the restaurant.
Soggiorno di 1 notte a ottobre 2023
Risposta di Kapil Yadav, il giorno 14 ott 2023
Dear Guest, Thank you for letting us knows about the feedback that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement. We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Radisson and we look forward to your future visit and assured you of our best services at all times.Warm Regards,Kapil YadavFront Office Manager

10/10 Eccellente

Mamta

Soggiorno di 3 notti a settembre 2023
Risposta di Vagisha, il giorno 3 nov 2023
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager

4/10 Scarso

Ashutosh

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Horrible
Room was full of Cigarette smell and Iron was leaking...Terrible Experience...
Soggiorno di 1 notte a settembre 2023
Risposta di Vagisha, il giorno 27 set 2023
Dear Guest, Thank you for letting us knows about the feedback that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement. We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Radisson and we look forward to your future visit and assured you of our best services at all times.

10/10 Eccellente

Jaykumar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Kapil, il giorno 27 set 2023
Dear Guest,Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon.Warm Regards, Kapil Yadav Front Office Manager

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice
Nice location, good room service and helpful staff. They fonabove and beyond to make your stay comfortable. Only comment is that the breakfast menu is kinda limited and tends to be repetitive if same things
Soggiorno di 2 notti a giugno 2023
Risposta di FOM, il giorno 21 giu 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

10/10 Eccellente

Aditya, Faridabad

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a giugno 2023
Risposta di FOM, il giorno 21 giu 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

8/10 Buono

SHAILESH

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di FOM, il giorno 21 giu 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your stay.We look forward to welcoming you back again soon.Warm Regards,Kapil YadavFront Office Manager

4/10 Scarso

Sameeksha

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Easy to access I was asked to wait even though I checked in past my check in time.
Soggiorno di 1 notte ad aprile 2023

4/10 Scarso

Kavita

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
-staff inefficiency -
Soggiorno di 2 notti a marzo 2023

8/10 Buono

Aarti

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property ambience, not at the level of other Radisson properties. Staff is friendly and polite and pleasant
Soggiorno di 1 notte a gennaio 2023

4/10 Scarso

WOO SEOK

Soggiorno di 2 notti a dicembre 2022
Risposta di Sharad, il giorno 8 gen 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

6/10 Soddisfacente

Anil

Viaggio con la famiglia
This is a fine place. It could improve by keeping preparing the room better before guests check in. Also placing a couple hand towels in the bathroom would be helpful. Overall, I had a pleasant stay.
Risposta di Sharad, il giorno 8 gen 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

10/10 Eccellente

THOMAS

Soggiorno di 1 notte a novembre 2022
Risposta di Sharad, il giorno 8 gen 2023
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Buono

Nitin, Muzaffarnagar

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Servizi
Food quality was good
Soggiorno di 1 notte a ottobre 2022
Risposta di Sharad, il giorno 28 ott 2022
Dear Mr. Nitin,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Buono

Rodney, Pymble

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice Property, friendly Helpful staff.
Soggiorno di 3 notti ad agosto 2022
Risposta di Sharad, il giorno 28 ott 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Good staff and food, hotel is old and need some upgrading.
Soggiorno di 1 notte a luglio 2022
Risposta di Sharad, il giorno 28 ott 2022
Dear Guest,Thank you for choosing Radisson City Center Gurugram for your recent visit to Gurugram.It was a pleasure having you stay with us. We deeply appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guestsWarm Regards,

10/10 Eccellente

Lakshay

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a luglio 2022
Risposta di Sharad, il giorno 28 ott 2022
Dear Lakshay,Thank you for choosing Radisson City Center Gurugram for your recent visit to Gurugram.It was a pleasure having you stay with us. We deeply appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guestsWarm Regards,

6/10 Soddisfacente

Jeevanandham

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Just passable, in fact disappointing
This is a 2 star hotel property and the photos are deceptive. The room and linen were both less than acceptable for Radisson standards.
Soggiorno di 1 notte a maggio 2022
Risposta di Ranjan Sarangi, il giorno 26 giu 2022
Dear Guest, Greetings from all of us at Radisson Gurugram Sohna Road City Center !! It was our pleasure to have you here with us and we are happy to hear that your experience was a good one. Thank you so much for the feedback shared on the social platform. Your feedback further motivates and encourages us to continuously deliver excellence. We immensely value your patronage and cannot wait to welcome you again. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Buono

Himanshu

Viaggio di lavoro, Viaggio con la famiglia
Good
Soggiorno di 1 notte a febbraio 2022
Risposta di Ranjan Sarangi, il giorno 10 mag 2022
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in review us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Soggiorno di 1 notte a dicembre 2021
Risposta di Ranjan Sarangi, il giorno 1 gen 2022
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Buono

Arunesh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021
Risposta di Ranjan Sarangi, il giorno 1 gen 2022
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 Soddisfacente

Kritika

Ok
Soggiorno di 1 notte a ottobre 2021
Risposta di Ranjan, il giorno 24 nov 2021
Dear Guest, Greetings!! Thank you for your valuable feedback. Regards Ranjan Sarangi Front Office Manager

8/10 Buono

Sandeep

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous Radisson
Our overnight experience at Radisson was delightful. The room was a bit compact though but overall stay was wonderful esp the dinner and breakfast service. The food tasted good, loads of variety and the hotel staff was very welcoming as well. The room service staff was fantastic, best and fastest delivery of service.
Soggiorno di 1 notte a ottobre 2021
Risposta di Ashwini, il giorno 15 nov 2021
Dear Sir, Greetings!! Thanks for patronizing us, we are happy to see your positive feedback which will give motivation to our staff members. Regards

10/10 Eccellente

munish

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome stay
All the services of this hotel are more than expected. We rate them 10/10. The staff for all the services adds a personal touch to their work. Food options and taste - GREAT Safety measures are taken care - they wear masks, have installed sanitizer dispensers, etc.
Soggiorno di 1 notte a settembre 2021
Risposta di Ashwini, il giorno 16 ott 2021
Thanks ! for your valuable feedback. look forward to welcome you again at Radisson Gurugram Sohna Road City Center.

10/10 Eccellente

sahil

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was wonderful stay..
Soggiorno di 1 notte a settembre 2021
Risposta di Ranjan Sarangi, il giorno 26 set 2021
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in review us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

10/10 Eccellente

Yogesh

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2021
Risposta di Ranjan Sarangi, il giorno 21 set 2021
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Trip Advisor. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. They feel so motivated with positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The location of the property is great, right on Sohna road in the vicinity of couple of malls. Not a grandiose hotel, but well kept and neatly maintained. The staff is excellent. Always eager to offer their services. Rooms are cozy yet comfortable. Not much in room amenities to boast about. Not much options wjen it comes to room dining as well, predominantly because of less staff at present, i reckon. The rooms offer great views of the Sohna road. Didnt get chance to explore the facilities on offer, hence cant comment on that. The breakfast spread is very good though I found few items to be repetitive. Food quality is just superb. All in all, an excellent choice for business travellers and families staying for a short period.
Soggiorno di 6 notti a luglio 2021
Risposta di RDGS, il giorno 30 lug 2021
Thank You so much for your valuable feedback

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort stay
Very good..
Soggiorno di 1 notte a marzo 2021
Risposta di Ranjan Sarangi, il giorno 20 apr 2021
Dear Guest, Thank you for taking the time to share your feedback on Expedia. Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your review on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Sincerely, Gaurav Mehta General Manager Radisson Hotel Gurugram Sohna Road City Center

8/10 Buono

Mekee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte ad aprile 2021
Risposta di Ranjan Sarangi, il giorno 5 apr 2021
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your review on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager

10/10 Eccellente

Neeta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2021
Risposta di Ranjan Sarangi, il giorno 30 mar 2021
Dear Guest, Greetings!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your rating on Google. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager

10/10 Eccellente

Neeta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2021
Risposta di Lobby Manager - , il giorno 22 mar 2021
Thanks ! for your valuable feedback. look forward to welcome you again at Radisson Hotel Gurugram Sohna Road City Center

10/10 Eccellente

Tarun

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best hotel at 5* cotegry with cheap price at hotelscom
Very good hotel at gururgam-sohna road very clean and room and bathroom so spacious and breakfast fast was so tasty and have many course and speciay we r thanking full to KIRAN JI Which is so beautiful and help full thanking u to HOTELS.COM
Soggiorno di 1 notte a settembre 2020
Risposta di Ranjan Sarangi, il giorno 17 set 2020
Dear Guest, Greetings!! Thank you for taking the time to share your feedback on Expedia platform. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Hotel Gurugram Sohna Road City Center we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Gaurav Mehta General Manager Radisson Hotel Gurugram Sohna Road City Center

10/10 Eccellente

BENG WEE

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 10 notti a febbraio 2020
Risposta di Gaurav, il giorno 15 mar 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Great place
The hotel was great. The service was excellent and the breakfast is all included in the price.
Soggiorno di 2 notti a febbraio 2020
Risposta di Gaurav, il giorno 15 mar 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 Soddisfacente

Archana

Viaggio con la famiglia
Crucial feedback
Security needs to be more tight so that guests personal information doesn't leak
Soggiorno di 3 notti a febbraio 2020
Risposta di Sharad, il giorno 28 ott 2022
Dear Ms. Archana,Thank you for choosing to stay with us. We have noted your suggestion however we would like to ensure you that all the date shared by the guest with the hotel is completely safe and confidential. It is a part of out security check and responsibility so that our invaluable guests like you can enjoy their stay peacefully.We look forward to welcome you back soon,

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2020
Risposta di Gaurav, il giorno 15 mar 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in rating us on Expedia. My team and I are delighted to know that we were able to live up to your expectations. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center

6/10 Soddisfacente

Amandeep

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Decent
My experience at this place was fine, some may take this review as unfair but I'll say it anyways. I left behind a personal item in the room, noticed it was missing on my taxi ride away from the hotel. Called the hotel, emailed and nothing was recovered. Find it very hard to believe that this particular item was not in my room.
Soggiorno di 1 notte a febbraio 2020
Risposta di Front Office Manager, il giorno 28 ott 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

8/10 Buono

Amandeep

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
average at best
Nice hotel, however the safe didn't work and had to be changed, got woken up 3 separate times, one was a deal on a massage, one was a call from reception for the wrong name and the 3 they hung up. Really did not like that. Came off of a 15 hour fight and needed to rest however, the consist calls were annoying and unprofessional. The wifi was the worst I've ever experienced, there was actually next to no signal for the duration of my two nights
Soggiorno di 1 notte a febbraio 2020
Risposta di Sharad, il giorno 28 ott 2022
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
most staff was very helpful facility needs a major update. Does not feel like a Radisson
Soggiorno di 4 notti a dicembre 2019
Risposta di Sharad, il giorno 28 ott 2022
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

10/10 Eccellente

Mukesh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2019
Risposta di Sharad, il giorno 28 ott 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

10/10 Eccellente

Ajay

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel - highly recommend
The hotel was excellent. We stayed for 2 weeks and the restaurant staff was what made the trip so memorable although all the staff were very good. Umesh, Amita, Anju and Dilip in particular were brilliant along with many of their colleagues. I would also say Sanjay in housekeeping was excellent. I look forward to staying again soon .
Soggiorno di 5 notti a ottobre 2019
Risposta di Sharad, il giorno 28 ott 2022
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 8 notti a settembre 2019
Risposta di Sharad, il giorno 28 ott 2022
Dear Guest,Thank you for sharing your feedback with us as it is imperative for our growth.It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us.Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns.We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience.Warm Regards,

10/10 Eccellente

eunhye

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti ad agosto 2019
Risposta di Arun Kumar, il giorno 21 ago 2019
Dear Guest, Thank you for your valuable feedback. Look forward to welcome you again.

8/10 Buono

POONAM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
An average, clean stay
We stayed on Sunday night in July and found the initial front desk staff to be very rude, however, senior management was very courteous. The breakfast spread is quite average with no creativity to the usual fare, however the staff was very attentive and kind. Most TV channels were blocked.
Soggiorno di 1 notte a luglio 2019
Risposta di Arun Kumar, il giorno 29 lug 2019
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience.