Love the location, views and layout of the hotel. The on-site Onsen was amazing, tho the sulfer smell was overwhelming to say the least.
For the price we paid, the room was pretty awful. The room was bare and ugly. The beds were like sleeping on a rock and the pillows were hard too. I understand that's just part of staying in a hotel in Japan, but the lack of comfort will prevent us from staying there again. The hospitality and helpfulness of the staff was great.
The included eating options were WAY overpriced.