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Recensioni per City Center & Good Security Area Easternstay

2.5 out of 5
City Center & Good Security Area Easternstay
8 Alley 77, Le Hong Phong, Ba Dinh, Hanoi

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 5 su 7 recensioni" "
Valutazione di 8 - Buono. 1 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 7 recensioni" "
Valutazione di 4 - Scarso. 1 su 7 recensioni" "
Valutazione di 2 - Terribile. 0 su 7 recensioni" "

8,2/10

Pulizia

9,2/10

Personale e servizio

7,4/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

Recensioni

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The bed was terrible. Hard, plastic covered mattress and wooden ridges in bed also. Bathroom not nice. No floor Matt and shower looks like it will explode. Host was helpful. Not much English.
Soggiorno di 2 notti a ottobre 2019
Risposta di Hien, il giorno 11 dic 2019
We are sorry for the inconvenience you have had. We will try hard to fix it asap. Thank you for letting us know about the issue.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
So convenient, great neighbourhood, well set up with kitchen, toiletries, comfy bed
Soggiorno di 1 notte a settembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Very convenient located in Ba Dinh, near Ho Chi Min memorials. Friendly staff, checking smooth. Clean and well maintained, with kitchen and washing machine. Bathroom just outside bedroom door. We stayed repeatedly coming and going from Hanoi.
Soggiorno di 1 notte a settembre 2019

10/10 Eccellente

David, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location, in a quiet alley not far from busy streets and Ho Chi Minh mausoleum.
Soggiorno di 1 notte a settembre 2019
Risposta di Easternstay team, il giorno 16 set 2019
Thank you for your review. Hope to see you again!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, well set up, friendly hosts. Easy check in and great security.
Soggiorno di 2 notti a settembre 2019
Risposta di Easternstay team, il giorno 16 set 2019
Thank you for your review. Hope to welcome you again someday!

8/10 Buono

Igor

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Скромно, но жить можно!
Для Ханоя вполне недурно, но не стоит ожидать особенного комфорта. Переулок, который не так легко найти. Узкая лестница, по которой сложно поднять багаж. Отсутствие завтрака. Еще озадачил тот факт, что туалет с душем находятся не в самой комнате, а рядом, на лестничной клетке. Формально в них никто не ходит, кроме вас, но они открыты для всех, и не очень удобно ходить из душа в комнату через общую лестницу. Кроме того, мою комнату мыли и готовили не заранее, а уже после моего прихода, пока я сидел внизу. Судя по времени уборки, создалось впечатление, что комнату не убирали очень давно! А может, просто сильно старались. К плюсам я бы отнес расположение - если вас интересует официальный квартал с мавзолеем и посольствами, то все рядом. До старого квартала легко доехать на автобусе за 7000 донгов. Также порадовал кодовый замок на двери, посторонним сюда не войти. Wi-Fi довольно бойкий. Сам номер вполне чистый, кровать без изысков, но спать можно. Еще бы ванная была в номере - а так осталось ощущение общего душа.
Soggiorno di 1 notte a gennaio 2019
Risposta di Easternstay, il giorno 18 feb 2019
Thank you so much for your reviews. We are learning from such a review to improve our service better.

10/10 Eccellente

Julia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely little gem in Hanoi
We arrived here after traveling almost 24 hours, our first stop in Vietnam. I was worried because we had been unable to call (from Canada likely to do with my phone carrier) to advise when we would arrive (there is no front desk here as it is a 4-room hotel) but we had info call from the airport, and staff waiting in the lobby on our arrival. He was friendly and helpful, spoke decent English - better than you will find in much of Hanoi. Showed us our room, bathroom which was not in the room but just outside, and private as there is one room per floor here. The shower doesn't have any actual hot water, it is heated by a reservoir on the roof so heated by the sun, but it was not bad especially in the Vietnam heat. Set us up with good Wi-Fi and free bottled water in the included fridge (with freezer) which was great as that is the only water I would drink in SEA. Answered any questions, and was also available during our stay via phone and email to answer any further questions. The location was good, down an alley just off Le Hong Phong which cut down on street noise, as did the large opening window, which is great as Hanoi is up and running before 6am. The bed was large and very comfortable, nice after the 18 hour plane! It is walking distance to markets and tons of great local street food, restaurants and shops as well as the Ho Chi Mihn mausoleum and museum and the very touristy Old Quarter. Overall we both enjoyed it very much and will stay here again if ever back in Hanoi!
Risposta di Lily Homestay, il giorno 13 apr 2018
Thank you very much, for a start-up business as lacking as Lily Homestay, your comments are a great motivator for us to perfect our service. See you soon Thank you