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Recensioni per Quality Inn

2.5 out of 5
Quality Inn
1680 Danville Road, Harrodsburg, KY

Recensioni

5,8
Valutazione di 10 - Eccellente. 16 su 133 recensioni" "
Valutazione di 8 - Buono. 27 su 133 recensioni" "
Valutazione di 6 - Soddisfacente. 36 su 133 recensioni" "
Valutazione di 4 - Scarso. 33 su 133 recensioni" "
Valutazione di 2 - Terribile. 21 su 133 recensioni" "

6,2/10

Pulizia

6,6/10

Personale e servizio

8,0/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Room was recently renovated, room was large, clean and in good repair, bed was a little hard but not horrible. Hotel was quiet and relaxing. Staff was friendly and helpful.
Soggiorno di 1 notte a giugno 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2019

10/10 Eccellente

Joe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place
Soggiorno di 2 notti ad aprile 2019

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2019
Risposta di Dave Patel, il giorno 3 mag 2019
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. You feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Sincerely, Dave Patel General Manager Quality Inn 859-734-9431

8/10 Buono

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel and good customer servuce
Soggiorno di 1 notte a novembre 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2018

6/10 Soddisfacente

Lori, Rotterdam Jct NY

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
I have no complaints with the room except that the sliding glass door was off the track and you could see the curtain move when the wind was blowing. We didn't see the maid service or receive clean towels during our entire stay.
Soggiorno di 5 notti a ottobre 2018

6/10 Soddisfacente

Cindy

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Need decent mattresses!!
While the room was a nice size and pretty clean, the bed was so uncomfortable I was unable to sleep. I even tried to sleep on top of the comforter..but got chilled, I turned the heater up, but it was still too hard to get to sleep. tried sleeping on the couch and it made my back & hip hurt. I finally gave up..got dressed and went to get breakfast. The breakfast bar has a very good selection no complaints on it.
Soggiorno di 1 notte a ottobre 2018

10/10 Eccellente

Terri, Harrodsburg KY

Great motel. Clean and the beds are to die for. Staff is awesome.
Soggiorno di 1 notte a ottobre 2018

8/10 Buono

Joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and kind but no frills
Place was clean and safe and staff were very accommodating but this was a very no frills hotel. By that I mean no hair dryer, no ice machine, no in room fridge, no vending machines.
Soggiorno di 2 notti a settembre 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Slow WiFi
Very slow WiFi. About time for new mattress.
Soggiorno di 3 notti ad agosto 2018

6/10 Soddisfacente

Lynn, IN

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room was clean and comfortable. The price was good. There just needs to be some repair to walls, floor, outside appearance where weeds were not pulled. The fridge in the breakfast area would not pass health inspection, but the rest of the room was clean and food good. Whoever did the painting needs some instruction! There was only one TV station available - HGTV - which was OK because we like that one. But it would have been nice to get the news.
Soggiorno di 1 notte a luglio 2018
Risposta di Dev, il giorno 3 ago 2018
Thank you for your review! It's reviews like yours that assure our future guests a better stay and keeps our staff doing their very best to exceed guest expectations. In kind regards, Dave Patel General Manager

10/10 Eccellente

Hannah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2018
Risposta di Patel, il giorno 31 lug 2018
Thank you for your review. Our staff work hard to ensure guest satisfaction. Thank you for your recognition. Please be our guest again! We thank you, Dave Patel, General manager

10/10 Eccellente

Richard, Seattle, WA

Mi è piaciuto: Pulizia e personale e servizio
My bi-polar night.
Ownership seems to be upgrading the property. Got to the room and the door was propped open, which made me wonder about the place. It doesn't feel safe going into a room which has the door propped open, and it's dark out. I was warned by the front desk that there was work going on - a few things weren't completed - counter front missing, no cover on the bathroom fan, and 1/2 done paint job. But OMG the room was HUGE. New fixtures, new television, new full king. Now if they finish bolting down the toilet it would be a great couples getaway. Also, don't depend on the "breakfast."
Soggiorno di 1 notte a giugno 2018
Risposta di Hoosiers, il giorno 25 lug 2018
It was a pleasure serving you and I do hope you return to our hotel. The room you were in is now completed and we would love for you to return and enjoy our refreshing pool and hearty all you can eat breakfast buffet. In kind regards, Troy, Guest care agent

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nightmare of a hotel
This place is disgusting and they try to rip you off!!! I prepaid on hotel.com, it verified with my credit card company and management still tried to tell me they did not collect. Rooms were below motel status. The rooms all smelled. Management said there weren’t any smoking room even though it smelled like an ashtray. Walked out on the balcony and there was a male shift ashtray... The refrigerator had a strawberita can in it from a previous guest. The exhaust fan in the restroom were not covered so you literally could slice your finger off if you stuck your finger too close when reaching for the towels. Terrible place!!!!
Soggiorno di 1 notte a maggio 2018
Risposta di Hoosier, il giorno 25 lug 2018
I am extremely disappointed you were not satisfied. I am looking into this issue with our staff and management. In kind regards, Troy, Guest Care Specialist

6/10 Soddisfacente

Michael, VT

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
This hotel is a work in progress I believe. The room we had was freshly painted with new carpet and a nice bed. Unfortunately had the strong stale smoke smell in the hallway to the room and to a lesser extent in the room. The drain in the sink was clogged but the owner or manager had it taken care of while we were out and was very nice. It could use some updated furniture. Overall it was not horrible, the bed was comfortable and other than the smell the room was spotless. I felt like they were trying and in the middle of updating. For the rice I would stay there again. A plus is they had a nice breakfast for the $$ with all the continental stuff and eggs and sausage.
Soggiorno di 1 notte a maggio 2018
Risposta di Troy, Guest Care Agent, il giorno 26 lug 2018
Thank you very much for your review. Our major renovation is 90% complete and we have updated our hotel to CHOICE standards. It's an amazing accomplishment the new hotel owners achieved. Our breakfast bar has expanded, our rooms has all been updated with brand new Serta mattresses amongst a whole lot more. Please be our future guest and see all new amenities along with taking a swim in our refreshing pool. Hope to see you soon. Troy Guest Care Agent

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a maggio 2018

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Needs remodel no ice machine phones don’t work construction go know but not worth more than 50 a night till they get finished there’s no value rightnow
Soggiorno di 1 notte a maggio 2018
Risposta di Troy, Guest Care Agent, il giorno 26 lug 2018
Thank you for your review. This hotel is a new Quality Inn and has went through a major renovation process. The rooms are all updated with new carpet and Serta brand mattresses. The breakfast area has been expanded and is a HOT all you can eat buffet. Our refreshing pool is open and cool. Please be our guest again and see the amazing progress we have made. In kind regards, Troy, Guest Care Agent

8/10 Buono

KATHY R.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

James, Franklin, KY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
good motel close to Danville KY on a busy weekend
very good large room that was quite comfortable. It had good furniture with a comfortable bed. The appliances were clean and worked well. Everything except towels and wash cloths was up to good standards.
Soggiorno di 1 notte a ottobre 2017
Risposta di Troy Guest Care Agent, il giorno 26 lug 2018
Everything has been updated, renovated, and is now up to CHOICEHOTEL standards as this is a Quality Inn now. We have a new management staff and pursue excellence in hospitality. Please be our guest again. Troy Guest Care Agent

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Close and convenient
This is a fairly nice hotel however the trash receptacles need to be emptied on the weekends. Also the TV reception was reported to the front desk as fuzzy or snowy and that was never fixed.
Soggiorno di 3 notti a ottobre 2017
Risposta di Dave, il giorno 27 lug 2018
Thank you for your review. We are take our guests opinion's very seriously. We hope you return for a suite Dave Patel General Manager

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The duct tape on the side of the tub was kind of a bad deal. That and the towel rack that fell off of the wall. ‘Might’ stay there again, not sure though.
Soggiorno di 2 notti a ottobre 2017

2/10 Terribile

anna, london ky

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
No pool. Wanted to charge more then I was told when I reserved the 4 room. Not very clean. Won't stay there again
Soggiorno di 2 notti a settembre 2017
Risposta di dave, il giorno 27 lug 2018
I am very sorry but the pool was closed due to being out of season. Thank you for your review. Best wishes. Dave Patel

2/10 Terribile

michelle , kentucky

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bed Bugs and Loud Air Conditioner
Do NOT stay at this hotel. Came into a HOT room. Turned the air on to cool it down and it was SO loud I could not sleep. After laying there for almost an hour and itching, I realize I'm being attacked by BED BUGS. Had to argue with staff to get refunded for both nights instead of one. Worst hotel experience ever. Should have known when the sign said "shold out".
Soggiorno di 2 notti a settembre 2017
Risposta di Hotel staff, il giorno 26 lug 2018
The hotel owners and management are no longer in control of the hotel when you stayed. This hotel has undergone a MAJOR renovation process. As of today, we do not condone disasters like this. The QUALITY INN and CHOICEHOTELS do not include themselves in this review. Hotel Management

8/10 Buono

James

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2017

6/10 Soddisfacente

Brian

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is old and dirty.
Soggiorno di 1 notte a settembre 2017

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
My stay was just ok. Not a place I would go back to.
Soggiorno di 1 notte ad agosto 2017

4/10 Scarso

tabitha , harrodsburg, ky

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Uncomfortable place
The hotel was not what I had hoped. It was close to the road so it was loud, the room was hot when we got there because the air was off. The cable tv had an awful picture. The pool wasn't clean so we didn't swim. To top it all off we got disturbed at 8 am for laundry pick up. I will not stay here ever again
Soggiorno di 1 notte ad agosto 2017

8/10 Buono

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2017

10/10 Eccellente

Owen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2017

6/10 Soddisfacente

Thomas

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2017

4/10 Scarso

m, ky

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Could of been better.
Check in/out easy. Room had holes in the walls, cigarette burn holes in the bedding<non smoking room>. The room cleanliness was acceptable. Room did not get stocked or cleaned during visit. Had to ask several times for clean sheets and towels. Would recommend for someone on a budget
Soggiorno di 3 notti ad agosto 2017

2/10 Terribile

Kalyn

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I was overcharged
I was charged more than the price I was given when I booked on hotels.com
Soggiorno di 2 notti a luglio 2017

8/10 Buono

Sheryl, Harrisburg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly Staff
We had a pleasant stay. The staff was very friendly and helpful.
Soggiorno di 1 notte a luglio 2017

6/10 Soddisfacente

william

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2017

2/10 Terribile

Masaya, T.

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No refunds for cancelled nights through expedia
It was a 4 night reservation and I stayed there for 2 nights. The front desk has told me I would get my refund back but I didn't according to Expedia's policy and restrictions. Never staying here who doesn't favor their customers over for half the refund when we didn't even stay there. Even if the policy says so, they should educate their employees not to give them promises on refund. Thanks to them, I am now short on my payments for bills.
Soggiorno di 4 notti a giugno 2017

6/10 Soddisfacente

Jonni, Ohio

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
A close location for visiting relatives.
Not inviting from the outside. Looks run down and needs some TLC. However, the room was great. Very spacious and carpet looked new. We were able to have our dog and cat there. No one bothered us and having our pets there was wonderful. Also very good rate.
Soggiorno di 3 notti a luglio 2017

4/10 Scarso

Connie

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
There was an oulet with no cover and a vent fan in the bathroom with no cover in our room.
Soggiorno di 1 notte a giugno 2017

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Smelly Grungy Sorry
This place is smelly and dirty. The pool was not in operation. My room was not cleaned adequately, dirt in the corners, grubby bathroom, greasy carpet. Although the bed was made, there was no towel service, no ice, and no soap. You get what you pay for. I'll not choose this place again.
Soggiorno di 2 notti a giugno 2017

4/10 Scarso

Sam

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Improvements Needed.
The staff are attentive and try their best to accommodate you but the conditions and facilities are on a low to cheap scale. Renovating or purchasing newer equipment would be a good way to start. Double checking after cleaning rooms would also help guarantee cleanliness. Again, just a few upgrades on equipment would make a big difference. Example: hair dryers, irons, quality on TV, lights in general etc. Also, I can't leave without saying the pool area is a complete upset. What makes a hotel convenient is how it looks or appears to the customers. Appearance speaks for itself sometimes. The pool needs major work or don't list it as a perk on your website. Overall, it met the need just to "sleep".
Soggiorno di 2 notti a giugno 2017

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Condition of room was horrible. Black mold on bathroom ceiling, Tissue holder rusted. Room spelled terrible. Cushion on couch in lobby was shredded. No food ready when we went to breakfast and ice machine broken. Wish I could upload my pictures. This place Is gross and needs shut down.
Soggiorno di 1 notte a giugno 2017

4/10 Scarso

Dawn

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was not clean at all. The bed frame had dust on it and carpet was clean tho. The bathroom tile was coming up. It needed updated in the worst way. What I did love about the place was it was quite. No kids running up and down the hall ways no drunks yelling no dogs barking and it was pet friendly.

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Must read!
Overall it was a good place to stay but two things I found wrong was the bedbug cover protection they have on the beds had spots of blood that looked like someone had smashed a few in the days and also the bed was to high off the floor and for a older person it was difficult to get in and out of.

8/10 Buono

Julie

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Not bad
The Days Inn was ok. Nothing special, but the price was good, and we just needed a place to sleep and shower. The staff was friendly and helpful enough, although very hard to understand.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Dump
Room stank of mothballs and I stank of mothballs after sleeping here. All the yogurts at breakfast were expired. Bed was lumpy. Do yourself a favor a keep driving!

4/10 Scarso

Kathleen, US

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The hotel room smelled like moth balls and the bathroom had not been cleaned. I had no pillow cases on my pillows and had to ask that everything be cleaned and was handed pillow cases at the door and put them on myself.

4/10 Scarso

Ronald

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good Location for my purpose.
1st room assigned had not been cleaned or made up. 2nd room had damahe in bathroom, no electrical socket cover and carpet appeared not swept, but was new (appeared).

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible horrible people run business. Crooks

4/10 Scarso

Eva

Non mi è piaciuto: Comfort della camera
Ok for price I guess. But smelled like mothballs and old smoke. Had some new paint done badly, plaster and paint on new carpet and emergency lights. And some doors just looked like a little kid painted them. Our bathroom was missing most of the towel bar next to the shower and it look like they painted over holes instead of filling them first

4/10 Scarso

Wayne, Ridgeway, SC

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Saw family in Harrodsburg
Room had just been updated. Room 330 where we stayed, air conditioner was loud right beside bed, did not cool other room or bath. Wall switch with a do not turn off sign, why? if it must be on all the time, wire it that way and cover with a flat plate. I guess by automatic reach to feel for switch in room and flipping it off caused the refrigerator not to work. With this being the electronic age, rooms should be full of electric plugs for cell phone charger and Tablet and PC cables.