Vista dalla struttura

Recensioni per JW Marriott Hotel Hong Kong

5 out of 5
JW Marriott Hotel Hong Kong
Pacific Place, 88 Queensway, Hong Kong

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 641 su 1000 recensioni" "
Valutazione di 8 - Buono. 275 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 63 su 1000 recensioni" "
Valutazione di 4 - Scarso. 7 su 1000 recensioni" "
Valutazione di 2 - Terribile. 14 su 1000 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Fabio, Milano

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Perfect hotel, great breakfast
Soggiorno di 4 notti a marzo 2024
Risposta di Steven Lo, il giorno 4 apr 2024
Dear Fabio,Thank you very much for your perfect rating on our hotel, JW Marriott Hotel Hong Kong. We appreciate your support and especially glad to hear that you enjoyed your stay and our breakfast. We look forward to serving you again.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Loredana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione molto comoda e anche perfetto l'accesdo ai mezzi di trasporto
Soggiorno di 4 notti a gennaio 2024
Risposta di Steven Lo, il giorno 3 feb 2024
Dear Loredana,Thank you so much for choosing JW Marriott Hotel Hong Kong. We are glad to hear that you like our convenient location. We look forward to serving you again in the near future.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
HK stay
Fantastico soggiorno. Cordiali ed efficienti. Ottimo cibo. Fantastica la piscina per riprendersi la sera
Soggiorno di 2 notti ad agosto 2018

6/10 Soddisfacente

Angelo

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

8/10 Buono

ching ching

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice staff, nice stay , super comfy bed , spacious room Love the swimming pool Our kids love it too
Soggiorno di 1 notte a maggio 2024
Risposta di Steven Lo, il giorno 20 mag 2024
Dear Ching Ching,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your time of sharing a review and your feedback is important to us.We are glad to know that you had a nice stay with your family at the hotel, and your children espcially like our swimming pool. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely day!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Noemi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2024
Risposta di Steven Lo, il giorno 16 mag 2024
Dear Noemi,Thank you very much for sharing your rating of the experience at our hotel, JW Marriott Hotel Kong. We look forward to the pleasure of serving you again. Thank you so much for your support and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Sherry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thanks
Soggiorno di 2 notti a maggio 2024
Risposta di Steven Lo, il giorno 16 mag 2024
Dear Sherry,Thank you very much for your invaluable time of rating your experience at our hotel, JW Marriott Hotel Kong. We look forward to the pleasure of welcoming you back. Thank you so much for your support and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Astrid

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfekter Service in allen Bereichen
Soggiorno di 4 notti a maggio 2024
Risposta di Steven Lo, il giorno 11 mag 2024
Dear Valued Guest,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review and your feedback is important to us.We are glad to know that you had a perfect stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

ATSUSHI

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It's a shame that the toilet doesn't have a washlet.
Soggiorno di 3 notti a maggio 2024
Risposta di Steven Lo, il giorno 11 mag 2024
Dear ATSUSHI,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review and your feedback is important to us. We are glad to know that you had a nice stay with us, and we will study your suggestion carefully. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Wataru

Soggiorno di 2 notti ad aprile 2024
Risposta di Steven Lo, il giorno 11 mag 2024
Dear Wataru,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review and your feedback is important to us. We are glad to know that you had a nice stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Nittaya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Yes, i like.
Soggiorno di 2 notti ad aprile 2024
Risposta di Steven Lo, il giorno 21 apr 2024
Dear Nittaya,Thank you very much for sharing a review about your recent stay at our hotel, JW Marriott Hotel Hong Kong.We are so glad to hear that you like our hotel. We look forward to welcoming you back and creating another wonderful experience for you. Thank you so much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

max, Hong Kong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 9 notti a marzo 2024
Risposta di Steven Lo, il giorno 4 apr 2024
Dear Max,Thank you very much for your rating on our hotel, JW Marriott Hotel Hong Kong. We appreciate your support and look forward to serving you again.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Thomas, Heshan city

Soggiorno di 1 notte a marzo 2024
Risposta di Steven Lo, il giorno 29 mar 2024
Dear Valued Guest,Thank you very much for staying at JW Marriott Hotel Hong Kong! We are delighted to receive a positive rating from you. We look forward to the pleasure of seeing you again. Wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Takashi

Soggiorno di 3 notti a marzo 2024
Risposta di Steven Lo, il giorno 15 apr 2024
Dear Valued Guest,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your kind support and rating to our hotel. We will keep up our good job and look forward to seeing you again! Thank you so much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Alles sehr fein!
Soggiorno di 1 notte a marzo 2024
Risposta di Steven Lo, il giorno 25 mar 2024
Dear Peter,Vielen Dank! Thank you very much for sharing your feedback with us. We are glad to hear that you have a lovely experience at our hotel, JW Marriott Hotel Hong Kong. We look forward to seeing you again and appreciate your support.Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Jannie Mui-Fong, Burlingame

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Some parts of building getting old but on the whole well maintained. Staff is well trained & very polite!
Soggiorno di 13 notti a febbraio 2024
Risposta di Steven Lo, il giorno 13 mar 2024
Dear Jannie Mui-Fong,Thank you very much for staying at JW Marriott Hotel Hong Kong! We are glad to hear the feedback from you because you as well as your comment are very important to us.It is thankful to receive your recognition on our service. We will keep up our good job and hope to see you again soon. Thank you very much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Yves

Soggiorno di 2 notti a febbraio 2024
Risposta di Steven Lo, il giorno 21 mar 2024
Dear Yves,Thank you so much for your positive comment on our hotel, JW Marriott Hotel Hong Kong. We would keep up our good job. Hope we can see you again and your support is really appreciated. Thank you very much!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

2/10 Terribile

Yurong, Douglaston

Soggiorno di 5 notti a febbraio 2024
Risposta di Steven Lo, il giorno 21 mar 2024
Dear Yurong,Thank you very much for staying at JW Marriott Hotel Hong Kong. We appreciate your time of sharing your stay. We are disappointed to hear that your experience did not meet your expectation. I will do our best to improve ourselves if you would let us know more. I hope you could have another opportunity to show you our genuine hospitality. Please take care and wish you all the best.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Sosuke

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient, comfortable and cozy place
Soggiorno di 4 notti a febbraio 2024
Risposta di Steven Lo, il giorno 19 feb 2024
Dear Sosuke,Thank you very much for sharing a review about your stay at JW Marriott Hotel Hong Kong. It is our pleasure to hear your comments. We are glad to know that you had a comfortable stay with our convenient location. We look forward to welcoming you back in the near future. Wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Jun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The designing style is unique and the body lotion provided by this hotel was nice.
Soggiorno di 1 notte a febbraio 2024
Risposta di Steven Lo, il giorno 19 feb 2024
Dear Jun,Thank you very much for staying at JW Marriott Hotel Hong Kong and we appreciate your time of sharing a review on Expedia. We are glad to know that you enjoyed the stay and especially like our design and body lotion. We hope to see you next time and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Anette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Holiday
Great place to stay
Soggiorno di 4 notti a febbraio 2024
Risposta di Steven Lo, il giorno 7 feb 2024
Dear Anette,It is our great pleasure to receive your review. Your rating of perfect 10 is an encouragement to us. Thank you so much! We look forward to seeing you again.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

6/10 Soddisfacente

Sergio

Viaggio di coppia
Mi è piaciuto: Pulizia
Yeah this is a hard sell. Everything is a little old. Check in lady was subpar, it was very rushed like we were in a hostel. Shower is ancient. There are far better options for cheaper than this. Had a much more comfortable stay at hyatt centric. We chose this one for 2 nights because we had little time and wanted to be closer but because we are actually not that close to admiralty station on JW marriott it ends up being mostly the same commute to central as from hyatt centric since that one is infront of the station. Not to mention it was nearly half the price. Not happy with this one. Only stay here if your main concern is to spend all day at pacific place.
Risposta di Steven Lo, il giorno 6 feb 2024
Dear Sergio,Thank you very much for staying at JW Marriott Hotel Hong Kong and your time of sharing a review.We are truly sorry to hear that we did not meet your expectation. We will look into your feedback seriously and hope there is another opportunity of showing you our genuine hospitality. Thank you very much for your kind support and wish you a lovely day!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Factory

Soggiorno di 4 notti a gennaio 2024
Risposta di Steven Lo, il giorno 3 feb 2024
Dear Factory,We are glad to serve you at JW Marriott Hotel Hong Kong. Thank you so much for your rating. Hope to see you again soon!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Curtis

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Hood
Soggiorno di 4 notti a gennaio 2024
Risposta di Steven Lo, il giorno 3 feb 2024
Dear Curtis,It is our pleasure to have you stay at JW Marriott Hotel Hong Kong. We hope to welcome you back in the near future. Wish you a lovely evening!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

6/10 Soddisfacente

Yueqin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is very convenient for transportation. The hotel is link to a big shopping centre which has metro station as well.
Soggiorno di 1 notte a gennaio 2024
Risposta di Steven Lo, il giorno 3 feb 2024
Dear Yueqin,Thank you so much for your review about our hotel, JW Marriott Hotel Hong Kong. We are located conveniently and is connecting with a big shopping mall Pacific Place and MTR Admiralty Station. We look forward to the pleasure of serving you again. Wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

hye yeon

Soggiorno di 3 notti a gennaio 2024
Risposta di Steven Lo, il giorno 3 feb 2024
Dear hye yeon,Thank you for your rating on our hotel, JW Marriott Hotel Hong Kong. We appreciate your support and look forward to welcoming you back.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

randall

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice hotel with the wonderful people
Soggiorno di 3 notti a dicembre 2023
Risposta di Steven Lo, il giorno 3 feb 2024
Dear randall,Thank you very much for staying at JW Marriott Hotel Hong Kong! We truly appreciate your feedback and rating. We are delighted to hear that you had a wonderful stay and appreciate our hospitality. We will keep up our good job and hope to see you again!Best regards,Steven LoSenior Manager, Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

julian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Steven Lo, il giorno 27 gen 2024
Dear Julian,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your support and the rating of 10, and we are delighted to hear that you had a wonderful stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kindness and wish you a lovely day!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Hideki

Soggiorno di 2 notti a gennaio 2024
Risposta di Steven Lo, il giorno 27 gen 2024
Dear Hideki,Thank you very much for sharing your experience at JW Marriott Hotel Hong Kong on Expedia! We appreciate your support and look forward to the pleasure of serving you again. Wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

GEUMHEE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Steven Lo, il giorno 27 gen 2024
Dear GEUMHEE,Thank you very much for staying at JW Marriott Hotel Hong Kong and sharing a review on Hotels.com.We are glad to know that you had a wonderful stay with us. We look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely weekend!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

JUNGMIN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Steven Lo, il giorno 27 gen 2024
Dear JUNGMIN,Thank you so much for giving a perfect score to our hotel, JW Marriott Hotel Hong Kong! We will keep up our good job and look forward to welcoming you back! Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Young Jun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was my first visit to HK. The location of JW Marriott is excellent for tourist! Subway station and shopping mall are located in its basement level. Ferry terminal to TST is 15-min away. Food of the hotel restaurant was good. Employees were very kind. Rooms were clean. I strongly recomment the stay at JW Marriott!
Soggiorno di 3 notti a gennaio 2024
Risposta di Steven Lo, il giorno 27 gen 2024
Dear Young Jun,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your kind support and the time of writing a review about our hotel.We are glad to know that you had a wonderful stay with us. Our hotel is conveniently located and we are passion for hospitality. We hope to see you again and wish you a lovely weekend!Warm regards,Steven Lo Senior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

myungchul

Soggiorno di 1 notte a gennaio 2024
Risposta di Steven Lo, il giorno 27 gen 2024
Dear myungchul,Thank you very much for sharing your rating on Hotels.com. We look forward to welcoming you back and creating another special experience for you.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

TATSUYA

Soggiorno di 4 notti a gennaio 2024
Risposta di Steven Lo, il giorno 3 feb 2024
Dear TATSUYA,Thank you so much for staying at JW Marriott Hotel Hong Kong. We look forward to the pleasure of serving you again. See you next time!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Phyllis

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They went out of their way to do anything for you. Ask a question and they were right there to answer it or find the answer. Would go back again.
Soggiorno di 3 notti a gennaio 2024
Risposta di Steven Lo, il giorno 27 gen 2024
Dear Phyllis,Thank you very much for staying at JW Marriott Hotel Hong Kong! We appreciate your support, and your feedback is important to us.We are glad to know that you had a wonderful stay with us. We are always here to render our service to you and look forward to the pleasure of serving you again. Thank you very much for your kind support and wish you a lovely day!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Marilynn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lively stay.
The room was beautiful and everyone there were extremely helpful wit finding transportation to getting us reservations to a wonderful restaurant that Inhad been unable to book ahead of time. The beds were the most comfortable ever!
Soggiorno di 3 notti a dicembre 2023
Risposta di Steven Lo, il giorno 9 gen 2024
Dear Marilynn,Thank you so much for writing a review about your recent experience at our hotel, JW Marriott Hotel Hong Kong.We are so glad to hear that you had a lively stay and appreciated our services. We will keep up our good job and look forward to creating another wonderful stay for you.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Youn Jung

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
가족여행에 적당했습니다.
위치가좋았어요 홍콩공원 옆이라 가볍게 산책하기 좋고 침사추이에 비해 조용하고 버스, 지하철 이용이 너무 용이하고 퍼시픽플레이스가 있어서 식사도 편했습니다. 직원들은 친절했고 침구가 편안해서 너무 좋았어요~
Soggiorno di 2 notti a gennaio 2024
Risposta di Steven Lo, il giorno 9 gen 2024
Dear Youn Jung,Thank you so much for staying at JW Marriott Hotel Hong Kong and sharing a very positive review on Hotels.com!We are delighted to hear that you like our convenient location, comfortable bed and friendly services. We look forward to welcoming you back to Hong Kong and our hotel soon.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Carole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Steven Lo, il giorno 9 gen 2024
Dear Carole,Thank you very much for choosing to stay at JW Marriott Hotel Hong Kong! We appreciate your invaluable time of sharing a review on Expedia. We feel so thankful to receive your perfect rating and glad that you had a wonderful time with us. This means a lot to us. We hope to see you again and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
舒適、乾淨,服務人員很親切
Soggiorno di 3 notti a dicembre 2023
Risposta di Steven Lo, il giorno 9 gen 2024
尊敬的賓客,感謝您選擇香港JW萬豪酒店並抽出寶貴的時間與我們分享您的體驗。 我很高興地了解到您對於此次的入住體驗感到舒適滿意。 很高興看到您對酒店服務品質的讚美。我們秉承JW萬豪集團的傳統、把貼心和個人化的服務傳遞於每一位賓客,為賓客創造舒適、愉快的入住體驗。 熱忱期待您的再次光臨。資深品質監控經理 盧智樂 敬上

10/10 Eccellente

Rena

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Concierge Mr.Koster was very helpful and he made our stay greater than we expected. We appreciate with warm and thoughtful service. Thank you.
Soggiorno di 2 notti a dicembre 2023
Risposta di Steven Lo, il giorno 18 mar 2024
Dear Rena,Thank you very much for sharing a review about your stay at our hotel, JW Marriott Hotel Hong Kong on Expedia. We are happy that you appreciated our warm and thoughtful service. Your compliment to Koster is shared with him and the management. It is a great encouragement. Thank you so much for your support.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Wai

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only the trams is a bit noisy. Otherwise everything is good
Soggiorno di 3 notti a gennaio 2024
Risposta di Steven Lo, il giorno 9 gen 2024
Dear Wai,We appreciate your support and stay at our hotel, JW Marriott Hotel Hong Kong! We are glad to hear that you had a pleasant time with us. We look forward to the pleasure of serving you again soon.Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
직원들의 서비스는 정말 너무나 훌륭했습니다. 다만 객실 내에서 엘레베이터 소음이 굉장히 심한편이고 옆방 객실 소리가 들릴 정도로 방음이 좋지는 않습니다. 침구류는 편했지만 객실이 노후한 만큼 화장실은 사용감이 많은 편입니다.
Soggiorno di 2 notti a dicembre 2023
Risposta di Steven Lo, il giorno 9 gen 2024
Dear Valued Guest,Thank you so much for sharing a review on Hotels.com about your recent stay at our hotel, JW Marriott Hotel Hong Kong! We are glad that you had a comfortable stay and appreciated our hospitality. We will continuously improve our facilities and services so as to serve you even better next time. Wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Davy, Makati

Soggiorno di 4 notti a dicembre 2023
Risposta di Steven Lo, il giorno 27 gen 2024
Dear Davy,Thank you very much! It is our pleasure to receive a perfect rating from you. Your support is really appreciated. We wish you all the best and hope to see you again soon!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Edgar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Steven Lo, il giorno 9 gen 2024
Dear Edgar,Thank you so much for staying at JW Marriott Hotel Hong Kong. We are glad that you scored us a perfect 10! We look forward to creating another seamless stay for you.Best wishes,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
편리한 교통, 쾌적한 시설, 편안한 응대, 그리고 불꽃놀이의 기억
애드미럴티역과 퍼시픽플레이스몰에 연결되어 있어 교통 이용 및 쇼핑에 매우 편리했습니다. 바로 앞에서 트램이나 버스를 이용하기에도 좋은 위치였습니다. 연식이 있는 호텔이지만 쾌적하게 관리되어 있었고 직원분들도 대단히 친절했습니다. 코너 하버뷰이긴 하지만 불꽃놀이를 방에서 관람할 수 있었던 것은 너무나 멋진 경험이었습니다.
Soggiorno di 2 notti a dicembre 2023
Risposta di Steven Lo, il giorno 5 gen 2024
Dear Valued Guest,Thank you so much for staying at JW Marriott Hotel Hong Kong and we are so happy to hear that you enjoyed the New Year fireworks from our guestroom. The fireworks were fantastic, and many guests like them a lot. We feel thankful for your recognition on our services and we will keep up our great job. Hope to see you next time! Take care and all the best!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Kai Hung Samuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Anniversary Staycations
The room size is a bit small as a 5-star hotel. The hotel should provide free or discount parking for local residents.
Soggiorno di 1 notte a dicembre 2023
Risposta di Steven Lo, il giorno 5 gen 2024
Dear Kai Hung Samuel,Thank you very much for your time of sharing a review of our hotel, JW Marriott Hotel Hong Kong! We are happy to hear that you enjoyed your Anniversary staycation with us. Once again, Happy Anniversary and we wish you a love-filled year together! We appreciate your suggestion and we look forward to the pleasure of celebrating your other special occasions. All the best in 2024!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Anette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Visit friends
Great stay
Soggiorno di 8 notti a dicembre 2023
Risposta di Steven Lo, il giorno 28 dic 2023
Dear Anette,Thank you very much for sharing a review on Hotels.com regarding your recent stay at our hotel, JW Marriott Hotel Hong Kong! We feel so thankful to hear your feedback and know that you had a great stay. We will keep up our good job and hope to see you next time soon. Happy New Year!Best wishes,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

8/10 Buono

Sophia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Steven Lo, il giorno 25 dic 2023
Dear Sophia,Merry Christmas! Thank you so much for sharing a review on Hotels.com about your recent stay at our hotel, JW Marriott Hotel Hong Kong. We feel grateful that you enjoyed the time with us. We look forward to the pleasure of serving you again in 2024. Happy Holidays and All the Best in the New Year!Best wishes,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

Wei

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Steven Lo, il giorno 25 dic 2023
Dear Wei,Merry Christmas! We appreciate your time of sharing a review about our hotel, JW Marriott Hotel Hong Kong. We feel grateful to hear that you had a wonderful stay with us. We look forward to the pleasure of welcoming you back in 2024. Happy Holidays and wish you a prosperous New Year!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

10/10 Eccellente

CHIA WEI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Steven Lo, il giorno 25 dic 2023
Dear Chia Wei,Happy Holidays! Thank you so much for sharing a review on Hotels.com about your recent stay at our hotel, JW Marriott Hotel Hong Kong. We are delighted to hear that you had an enjoyable time with us. We look forward to the pleasure of serving you again in 2024. Merry Christmas and All the Best in the New Year!Best wishes,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong