Aperto a colazione e cena

Recensioni per The Fleming Hong Kong

4 out of 5
The Fleming Hong Kong
41 Fleming Road, Wanchai, Hong Kong

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 574 su 890 recensioni" "
Valutazione di 8 - Buono. 256 su 890 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 890 recensioni" "
Valutazione di 4 - Scarso. 7 su 890 recensioni" "
Valutazione di 2 - Terribile. 8 su 890 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Gimo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2019
Risposta di Guest Experience Manager, il giorno 15 nov 2019
Dear Gimo, Thank you very much for your kind review about your recent stay at The Fleming Hotel. We look forward to welcoming you again in the near future and making your stay a most pleasurable one. With warm regards, André Canhota Guest Experience Manager

8/10 Buono

Federico

Soggiorno di 1 notte a ottobre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Great design. Charming staff and very helpful. Clean and unique design of rooms.
Soggiorno di 1 notte a dicembre 2018
Risposta di Guest Experience Manager, il giorno 21 dic 2018
Dear Guest, We loved to read your comment. Thank you very much for your kind review about us, mentioning our staff's good performance. We look forward to welcoming you again in the near future. With warm regards André Canhota Guest Experience Manager

10/10 Eccellente

DARIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2018
Risposta di Guest Experience Manager, il giorno 1 nov 2018
Dear Dario, We really appreciate the 5 star score given for your recent stay. We look forward to welcoming you again in the near future. With warm regards André Canhota Guest Experience Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera

10/10 Eccellente

Antonino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Alex

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Boutique hotel in a very convenient location in Wan Chai with fantastic design features and nice touches throughout.
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant Guest Experience Manager , il giorno 27 apr 2024
Dear Alex,Thank you for sharing your stay experience with us!We appreciate your kind review towards our convenient location, and we are delighted to learn that our nautical design made your experience with us more memorable. We have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings. We look forward to welcoming you back again in the near future.With warm regards,Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

nuttakorn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We are frequently visited HKG. Mostly we stayed in The Fleming HKG. Hotel is consistency for overall and reliable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Guest Experience Manager , il giorno 23 apr 2024
Dear Nuttakorn, Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming. We look forward to being of your service in the near future, and provide you with another excellent experience once again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Hirokazu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Experience Team, il giorno 4 mag 2024
Dear Hirokazu,Thank you for the 5/5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Senior Guest Experience & Social Media Supervisor

10/10 Eccellente

Junko

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent staff, charming room, good restaurant. Walking distance to the exhibition center.
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Experience Team, il giorno 7 apr 2024
Dear Junko,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. We are delighted to know that you have enjoyed your stay and that you appreciate our hospitality, location, and restaurant. We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongSenior Guest Experience & Social Media Supervisor

10/10 Eccellente

ying

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very impressive even I only stayed for one night. The hotel people are nice and can consider my status to allow me check in early and storage my luggage even when I already checked out for meetings. The restaurant in the ground floor is also highly recommended. I had a yummy lunch which is compared to those I had in Italy. The room is chic and stay lush. I am happy to stay next time. Thank you.
Risposta di Guest Experience Team, il giorno 7 apr 2024
Dear Ying,On behalf of The Fleming, we would like to thank you for taking the time to write us this amazing review. We are very pleased to read that you had a such fantastic stay with us. Your compliments for our room and restaurant are greatly appreciated. As for your shout-out to our staff will definitely serve as an encouragement to the team as we continuously strive to improve the quality of our personalized hospitality services. We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Yolanda WongSenior Guest Experience & Social Media Supervisor

8/10 Buono

Max

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
房間小但有特色 很美的設計
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Experience Team, il giorno 17 mar 2024
尊敬的Max,非常感謝您下榻芬名酒店!很高興知道您在芬名有一個愉快的入住體驗。我們的團隊都希望能以最誠懇的態度,令每位客人感到賓至如歸。感謝您抽出寶貴的時間為我們撰寫好評,我們期待再次恭候您下榻芬名酒店!謹啟 袁子旗 客務關係副經理

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great boutique hotel
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Experience Team, il giorno 29 feb 2024
Dear Mark,Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Momoko

Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience Team, il giorno 21 mar 2024
Dear Momoko,Thank you for the 5/5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Senior Guest Experience Supervisor

10/10 Eccellente

Eric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
1. We had the largest room - it was quite comfortable and spacious for our party of two 2. Excellent staff. 3. Hotel is near many restaurants and public transportation. 4. Breakfast was good, fresh and tasty but the menu was the same for 4days.
Soggiorno di 4 notti a febbraio 2024
Risposta di Guest Experience Team, il giorno 26 feb 2024
Dear Eric,It’s our great pleasure to thank you for having shared your experience with us. We appreciate your kind review towards our design, location and team of professionals, and we are delighted to learn that our nautical design made your experience with us more memorable.We hope to have the opportunity to welcome you back in the near future. With warm regards Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Rosie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
I didn’t like the location …the view was all apartment air condicioners and laundry hanging from balconies and its right in front of fwy off ramp … but it was clean stuff we’re friendly and helpful
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Experience Team, il giorno 26 feb 2024
Dear Rosie, Thank you for your comments and feedback, both the positive and the not so, is invaluable allowing us to continue to improve upon both our product and its delivery. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. We hope to have the opportunity to welcome you back in the near future. With warm regards Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Prime location
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Experience Team, il giorno 26 feb 2024
Dear Michael, It is a pleasure to learn that our team had succeeded in providing a comfortable and enjoyable stay for you. We take pride in catering to our guests' needs the best way possible. We look forward to being of your service in the near future, and provide you with another excellent experience once again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Yat Long

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience Team, il giorno 21 mar 2024
Dear Yat Long,Thank you for the 5/5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Senior Guest Experience Supervisor

8/10 Buono

Mario

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gute Unterkunft. Sauber und relativ große Zimmer. Wir hatten Medium. Etwas wenig Möglichkeit zum Verstauen von Kleidung.
Soggiorno di 6 notti a febbraio 2024
Risposta di Guest Experience Team, il giorno 19 feb 2024
Dear Mario, It is a pleasure to learn that our team had succeeded in providing a comfortable and enjoyable stay for you. We take pride in catering to our guests' needs the best way possible. We look forward to being of your service in the near future, and provide you with another excellent experience once again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

8/10 Buono

Angelika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience Team, il giorno 11 feb 2024
Dear Angelika,Thank you for staying at The Fleming and taking the time to share your experience with us. It is always a pleasure learning that we had succeed in providing a satisfying stay. We hope it will not be long before we can be of your service again. With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience Team, il giorno 3 feb 2024
Dear Guest,Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
친절하고 프라이빗하다
친절하고 프라이빗하다. 완차이쪽이고 지하철과 가까워 교통은 편리한편 히터난방이라 바람이 건조하고, 따듯해지지 않아 사용하지 않았는데, 추운날이면 힘들수있다. 청결한편이나, 룸이 사진보다 작았다. 호텔에서 라지룸으로 업그레이드를 해주어 그나마 나았다.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Experience Team, il giorno 1 feb 2024
Dear Guest,Thank you for sharing your recent experience whilst staying with us. Our hotel does in fact have a fortunate location being in the hearth of Hong Kong’s legendary Wan Chai neighborhood, a hangout for those in the know who don’t just want to visit Hong Kong, but be plugged in to the life of the city. We look forward to welcoming you again in the near future and making your stay a most pleasurable one.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Soo Jin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nautical themed designer hotel
Beautiful and unique boutique hotel will nautical theme. Rooms were decorated in a very visually pleasing and comfortable way. Service is very efficient and friendly. I would definitely stay again.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Experience Team, il giorno 25 gen 2024
Dear Soo Jin,Thank you very much for your wonderful review about your recent stay at The Fleming. We have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings.Thank you again for staying with us at The Fleming. We look forward to welcoming you back in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Christian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Experience Team, il giorno 23 gen 2024
Dear Christian,Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

8/10 Buono

Shen Hui Joel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
-
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Experience Team, il giorno 23 gen 2024
Dear Shen Hui Joel,Thank you for staying at The Fleming and taking the time to share your experience with us.It is always a pleasure learning that we had succeed in providing a satisfying stay. We hope it will not be long before we can be of your service again. With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Amanda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay at The Fleming was fantastic. We got upgraded to the XL room to celebrate our wedding anniversary, also found a hand-written card from the staffs. The room was spacious and very clean. Pillows were comfortable. The shower pressure was perfect. The staffs at the counter were friendly and fluent in English. Check in and out were less,than 5 mins each time. Will definitely return to Fleming if we were to visit Hong Kong again.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Experience Team, il giorno 23 gen 2024
Dear Amanda,On behalf of The Fleming, we would like to thank you for taking the time to write us this amazing review.We really appreciate your compliments on our meticulous design and helpful team, as we constantly endeavor to provide an enjoyable stay for our guests.We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Olivier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place, recommended!
Very responsive, helped us arrange a wheelchair. Thank you!
Soggiorno di 4 notti a gennaio 2024
Risposta di Guest Experience Team, il giorno 23 gen 2024
Dear Olivier,It is a pleasure to learn that our team had succeeded in providing a comfortable and enjoyable stay for you. We take pride in catering to our guests' needs the best way possible.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Yi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay at the hotel. Friendly and helpful staff, beautifully decorated and thoughtfully designed hotel room, convenient location.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Experience Team, il giorno 18 gen 2024
Dear Yi,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. We are delighted to know that you have enjoyed your stay and that you appreciate our design, location, and warm hospitality. We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

2/10 Terribile

Patrick

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Poor reception staff support
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Experience Team, il giorno 11 gen 2024
Dear Patrick,Thank you for your review. It was our pleasure to have you staying with us, yet we regret that our hotel did not meet your expectations. We will definitely address this to the related department to enhance our performance and overall hospitality services. I do hope that we will have the opportunity to welcome you back to The Fleming.With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Experience Team, il giorno 11 gen 2024
Dear Guest,Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Ivan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Experience Team, il giorno 23 gen 2024
Dear Ivan,Thank you for the 5/5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

10/10 Eccellente

Chung Yu

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Experience Team, il giorno 2 gen 2024
Dear Chung Yu,Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Wei Yin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Fleming is one of the most comfortable stay located in Wan Chai. Everything from the decor, the staff attentiveness and the room was on point! Thank you for the free upgrade and the birthday cake! Definitely went over and beyond with the note too :) Would definitely return!
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Experience Team, il giorno 27 dic 2023
Dear Wei Yin,Thank you very much for your wonderful review about your recent stay at The Fleming. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

SEIKO

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Experience Team, il giorno 27 dic 2023
Dear SEIKO,Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

2/10 Terribile

Chun Yat

Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Experience Team, il giorno 27 dic 2023
Dear Chun Yat,Thank you for your review. It was our pleasure to have you staying with us, yet we regret that our hotel did not meet your expectations. If you have any further feedback, please do not hesitate to let us know. Your feedback is the only way in which we can improve areas which need attention.With warm regards, Yolanda WongGuest Experience Supervisor

8/10 Buono

Kok Pheng

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room is spacious and well furnished with attention to details. The staff service is commendable, always obliging and courteous. The location is good, within walking distance to various public transport modes. Dining options are a-plenty in the neighbourhood.
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Experience Team, il giorno 23 dic 2023
Dear Kok Pheng,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. We are delighted to know that you have enjoyed your stay and that you appreciate our design, location, and service.We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful and relaxing room. Staff are excellent.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Experience Team, il giorno 11 dic 2023
Dear Peter,Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

KEIJI

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
お洒落なブティックホテル。返還前のコスモポリタンな香港らしさを感じられてナイスです。
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Experience Team, il giorno 5 dic 2023
Dear Keiji,Thank you very much for your wonderful review about your recent stay at The Fleming. We have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings. Thank you again for staying with us at The Fleming. We look forward to welcoming you back in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Robin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel in Hong Kong, loved everything about it.
Soggiorno di 4 notti a novembre 2023
Risposta di Guest Experience Team, il giorno 1 dic 2023
Dear Robin,Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Robin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A beautifully styled hotel in the centre of the vibrant Wan Chai district of Hong Kong. Perfect for delving right into local culture.
Soggiorno di 4 notti a novembre 2023
Risposta di Guest Experience Team, il giorno 1 dic 2023
Dear Robin,Thank you very much for your wonderful review about your recent stay at The Fleming. Our hotel does in fact have a fortunate location being in the hearth of Hong Kong’s legendary Wan Chai neighborhood, a hangout for those in the know who don’t just want to visit Hong Kong, but be plugged in to the life of the city. We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

8/10 Buono

Dan

Soggiorno di 3 notti a novembre 2023
Risposta di Guest Experience Team, il giorno 13 dic 2023
Dear Dan, Thank you for staying at The Fleming and taking the time to share your experience with us. It is always a pleasure learning that we had succeed in providing a satisfying stay to our guests. We hope it will not be long before we can be of your service again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

8/10 Buono

Kyoung tae

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Experience Team, il giorno 15 nov 2023
Dear Kyoung Tae, Thank you for staying at The Fleming and taking the time to share your experience with us. It is always a pleasure learning that we had succeed in providing a satisfying stay to our guests. We hope it will not be long before we can be of your service again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Yan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
職員十分熱心,態度良好
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience Team, il giorno 31 ott 2023
尊敬的Yan,非常感謝您下榻芬名酒店!很高興知道您在芬名有一個愉快的入住體驗。我們的團隊都希望能以最誠懇的態度,令每位客人感到賓至如歸。感謝您抽出寶貴的時間為我們撰寫好評,我們期待再次恭候您下榻芬名酒店!謹啟袁子旗客務關係副經理

10/10 Eccellente

Sun

Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience Team, il giorno 21 ott 2023
Dear Sun,Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

6/10 Soddisfacente

Wing

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
員工的態度冷漠,整晚房間內不時傳出怪聲,一入房有陣霉味
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience Team, il giorno 13 ott 2023
尊敬的Wing, 感謝您特意抽空在此與其他旅客分享您的入住體驗。 對於閣下未對這次入住感到滿意,我們為此感到非常遺憾。我們將及時反饋給相關部門並作出改進,以提高我們整體的表現和服務質素。 感謝您選擇芬名酒店,我們期待您再次光臨!謹啟 袁子旗 客務關係副經理

10/10 Eccellente

Oscar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was absolutely amazing. Local recommendations for food and needed items. Cannot say enough about how friendly/helpful the hotel staff was. Bravo
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience Team, il giorno 9 ott 2023
Dear Oscar,Thank you for giving us such delightful review here! It is wonderful to see that you appreciate our room amenities and friendly hospitality. As we aim to achieve the highest standards of hospitality services, your kind words for our team have certainly given us a pat on the shoulder. We look forward to welcoming you again at The Fleming! With warm regards, Matthew Yuen Assistant Guest Experience Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience Team, il giorno 9 ott 2023
Dear Guest,Thank you for staying at The Fleming and taking the time to share your experience with us. It is always a pleasure learning that we had succeed in providing a satisfying stay to our guests. We hope it will not be long before we can be of your service again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Eccellente

Han I

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent!
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience Team, il giorno 5 ott 2023
Dear Han I,Thank you for staying at The Fleming and taking the time to share your experience with us. It is always a pleasure learning that we had succeed in providing a satisfying stay in various aspects. We hope it will not be long before we can be of your service again. With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Eccellente

Tomotsugu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Experience Team, il giorno 29 set 2023
Dear Tomotsugu,Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

8/10 Buono

Cheng Ming

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
交通不便
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Experience Team, il giorno 29 set 2023
尊敬的Cheng Ming,感謝您特意抽空在此與其他旅客分享您的入住體驗。我們酒店位於繁華的灣仔區,無論是地鐵站、碼頭或是會議展覽中心其實都只需數分鐘路程,對於來旅遊或工作的客人都十分方便。如閣下願意再次光臨,請與我們聯繫,我們很樂意為您作出安排,讓您可以再次有一個舒適愉快的入住體驗。我們期待再次為您服務。謹啟黃玥客務關係主任