Suite, 1 letto matrimoniale (Artisan) | Biancheria da letto di alta qualità, materassi Select Comfort, minibar

Recensioni per The Artisan Istanbul MGallery

4 out of 5
The Artisan Istanbul MGallery
Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu, Istanbul, Istanbul

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 450 su 789 recensioni" "
Valutazione di 8 - Buono. 246 su 789 recensioni" "
Valutazione di 6 - Soddisfacente. 48 su 789 recensioni" "
Valutazione di 4 - Scarso. 21 su 789 recensioni" "
Valutazione di 2 - Terribile. 24 su 789 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Enrico

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Guest Relations Supervisor, il giorno 9 ott 2023
Dear Mr.Enrico,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Please kindly be informed that your review on our services have been shared with the hotel management.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGuest RelationsGizem Ersoy

8/10 Buono

Ezequiel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2021
Risposta di Guest Relations Executive, il giorno 4 ott 2021
Dear Ezequiel, Thank you for choosing The Artisan Istanbul MGallery. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review have been shared with the hotel management and general manager. We believe these reviews will encourage our staff and services positively. We are so looking forward to welcoming you back. Wishing you an amazing autumn. Kindest Regards,

10/10 Eccellente

Francesco

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggio di lavoro
Hotel situato a pochi passi da piazza Taksim. Camere molto spaziose, ottimo servizio.
Soggiorno di 1 notte a febbraio 2020
Risposta di Guest Relations Executive, il giorno 25 feb 2020
Dear Francesco, Greetings from Mercure Istanbul Taksim Hotel and taking your precious time to share your experience with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations.Please kindly be informed that your thoughts and comments have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards,

10/10 Eccellente

Mattia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2020
Risposta di Guest Relations Executive, il giorno 22 feb 2020
Dear Mattia, Greetings from Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. We wish you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

8/10 Buono

Paolo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ttimo hotel
Ottimo hotel non lontano dalla Piazza Taksim. Molto pulito, con possibilita' di parcheggiare gratuitamente in loco. Camere spaziose, personale cordiale, colazione buona. Prezzo interessante. Molto raccomandato.
Soggiorno di 1 notte a dicembre 2019
Risposta di Guest Relations Executive, il giorno 17 dic 2019
Dear Mr.Paolo, Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your comments with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. Thank you again for sharing your feedback with us. We are so looking forward to welcoming you back. Wishing you a wonderful winter. Best Regards,

10/10 Eccellente

Italo, Venezia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Albergo vicino piazza Taksim,camere ampie e pulite,personale disponibile ,ottima la colazione.Consigliato.
Soggiorno di 3 notti a settembre 2019
Risposta di Guest Relations Executive, il giorno 1 ott 2019
Dear Salhamo, Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your feedback with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review have been shared with the hotel management. We believe these feedback will encourage our staff and service positively. Thank you again for your business. We wish you a wonderful fall. Best Regards, Hotel Management

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 2 notti a giugno 2019
Risposta di Guest Relations Executive, il giorno 27 giu 2019
Dear Guest; Thank you for choosing Mercure Istanbul Taksim Hotel. It was such an honor to have a valued guest like yourself and we are delighted to hear that we could manage to exceed your expectations. Please be kindly informed that your thoughts and comments have been shared with the related departments. We are so looking forward to welcoming you back. Wishing you a wonderful summer from all of us here. Kind Regards, Guest Relations Executive Gizem Ersoy

8/10 Buono

Giuseppe, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buon hotel,vicino al cuore commerciale di Istanbul,non lontano dal centro storico.Personale gentile e disponibile
Soggiorno di 3 notti a giugno 2018
Risposta di Asuman K., il giorno 12 giu 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive

8/10 Buono

Tiziana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Esperienza positiva anche se devo segnalare che pur avendo prenotato e pagato una camera con vista città mi è stata data una camera senza alcuna vista!!!!
Risposta di Asuman K., il giorno 15 mag 2018
Dear Guest We very much appreciate your time to score your recent stay at the Mercure Istanbul Taksim. We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one. Best regards Guest Relations Executive

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo
Ottimo hotel in ottima posizione. Vista meravigliosa. Servizio ottimo. Buon rapporto qualità-prezzo.
Soggiorno di 3 notti a settembre 2017
Risposta di Deniz Kerse, il giorno 14 set 2017
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asuman KILIÇ Guest Relatons Executive

10/10 Eccellente

gul, Istanbul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Accogliente e comodo
Ci siamo rimaste solo una notte e -a parte le ciabette mancanti nel bagno- non mancava niente. Lo staff si comporta veramente molto gentile e ci ritornerei volentieri
Risposta di Deniz Kerse, il giorno 27 apr 2017
Estimado Dear Gul, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Istanbul Taksim. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Guest Relations Executive Asuman KILIÇ

8/10 Buono

Massimiliano

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Risposta di Bunyamin Ozturk, il giorno 17 gen 2015
Dear Guest, We would like to thank you for choosing to stay at Mercure Istanbul Taksim Hotel and we appreciate your time to evaluate your recent stay. Hope to welcome you at our Hotel soon in the near future again. Regards Bunyamin Ozturk General Manager

10/10 Eccellente

Cihan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I am very happy to choose this Hotel
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Supervisor, il giorno 18 mar 2024
Dear Cihan,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

2/10 Terribile

Mustafa

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Größte Enttäuschung, was ich jemals erlebt habe. Man bekommt nicht das Zimmer, was gebucht wird, dafür eine Stufe sogar höher, wo aber nur Geräusche sind. Dann will man das gebuchte Zimmer zurück, bekommt aber ein Zimmer ohne frische Luft!!! Die Worte, die Versprechungen werden nicht eingehalten. Man wollte die Differenz zurückzahlen, bisher nichts angekommen!!! Nur leere Worte und nichts zu empfehlen! Leute, tut euch den Gefallen und nimmt andere Hotels in Istanbul wahr! Eine absolute Katastrophe! Schlimmer geht es wirklich nicht! Und die reagieren nicht, gar nicht - NULL!!!
Soggiorno di 4 notti a marzo 2024
Risposta di The Artisan Istanbul by MGallery, il giorno 26 mar 2024
Lieber Mustafa, Es tut uns sehr leid, von Ihrer Enttäuschung zu hören. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen entstanden sind. Ihr Feedback ist uns wichtig. Aufgrund der negativen Erfahrung, die Sie gemacht haben, wurde Ihnen die von uns versprochene Rückerstattung gewährt. Wir freuen uns, Sie mit einer besseren Servicegarantie wieder bei uns begrüßen zu dürfen.

10/10 Eccellente

Mehmet

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Die Unterkunft ist sehr gut gelegen. Mann hat super Verbindungsmöglichkeiten zu den Öffentlichen Verkehrsmitteln bekommen. Wir würden die Unterkunft aufjedenfall weiter empfehlen. Und nicht zu vergessen ist die Hammer Aussicht aus dem Restaurant oben 👆😎👌👍.
Soggiorno di 5 notti a febbraio 2024
Risposta di Guest Relations Supervisor, il giorno 14 feb 2024
Dear Mehmet,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Alejandra

Soggiorno di 7 notti a febbraio 2024
Risposta di Guest Relations Supervisor, il giorno 21 mar 2024
Dear Alejandra,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Halil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mükemmel
Harika konumda, çok konforlu bir otel, misafir memnuniyetini en üst seviyede tutmayı hedeflemiş ve bunu başaran bir ekip var.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Supervisor, il giorno 30 gen 2024
Halil Bey,The Artisan Istanbul MGallery'i tercih ettiğiniz için teşekkür ederiz. Sizi otelimizde ağırlamak bizim için bir zevktir ve konaklamanızdan memnun kalmanız bizi sevindirmiştir.Bu güzel yorumlarınızın otel yönetimi ile paylaşıldığını ve bizler için çok değerli olduğunu belirtmek isteriz.Sizleri tekrardan otelimizde ağırlamak dileğiyle.Sevgilerimizle,Misafir İlişkileri

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would stay there again.
The staff at the Artisan Istanbul MGallery were amazing. Emirkon Dogukan at the front desk was very helpful with our transportation needs and questions we had on visiting the local sites.Zerrin in housekeeping went out of her way taking car of our needs and kept our room spotless. Breakfast was delicious with a view of the Bosphorus. Kabatas ligth rail station and Taksim Square are within walking distance of the hotel.
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 29 gen 2024
Dear Guest,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Hakan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Supervisor, il giorno 25 gen 2024
Dear Mr.Hakan,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Claire

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great central hotel!
A fantastic hotel, breakfast in the rooftop restaurant was a treat each morning. The staff were exceptional and always ready to assist. The rooms were clean and comfortable. On the Friday and Saturday there is noise at the front from a club in the area, that was a minor inconvenience. Location was great and central to most areas. I would definitely return. Thank you for a lovely stay.
Soggiorno di 7 notti a gennaio 2024
Risposta di Guest Relations Supervisor, il giorno 24 gen 2024
Dear Ms.Claire,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Mustafa

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Supervisor, il giorno 22 gen 2024
Dear Mustafa,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Riad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr nettes Personal, eine gute Lage sowie saubere und moderne Zimmer. Kann das Hotel vollumfänglich weiterempfehlen.
Soggiorno di 8 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 9 gen 2024
Dear Riad,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

8/10 Buono

Tugba

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super Hotel 👍
Ein sehr schönes Hotel in sehr guter Lage. Vieles ist zu Fuß gut erreichbar. Das Frühstück war super mit Blick aufs Meer. Die Mitarbeiter waren ebenfalls super nett und sehr freundlich. Wir sind sehr zufrieden und würden es noch einmal buchen.
Frühstück mit Aussicht
Lobby
Lobby
Soggiorno di 5 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 9 gen 2024
Dear Tugba,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Mohamad

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice hotel staff are friendly and the hotel is very clean
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 8 gen 2024
Dear Mohamad,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Mesut

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 3 gen 2024
Dear Mr.Mesut,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Markus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 3 gen 2024
Dear Mr.Markus,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Cem

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 27 dic 2023
Dear Cem,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review on our staff, view and services have been shared with the hotel management. We believe these reviews will encourage our staff and services positively.Thank you for taking your precious time to share your review with us. Hope to host you in the future again. Wishing you a wonderful holiday.Kindest Regards,Guest Relations

10/10 Eccellente

Damla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Çok keyifliydi
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 18 dic 2023
Damla Hanım,The Artisan Istanbul MGallery'den merhabalar.Sizi otelimizde ağırlamak bizim için bir zevktir ve konaklamanızdan memnun kalamanız bizi sevindirmiştir. Yorumunuzun otel yönetimi ile paylaşıldığını iletir, sizi bir kez daha otelimizde ağırlamak için sabırsızlandığımızı bildirmek isteriz.Saygılarımızla,Misafir İlişkileri

2/10 Terribile

Taher

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Guest Relations Supervisor, il giorno 18 dic 2023
Dear Mr.Tarraf,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. From your review we could not understand the issues that you had during your stay. If you would like to share more, we are here to assist you. Thank you for your cooperation in advance. Hope to hear from you. Wishing you a wonderful day. Best Regards,

10/10 Eccellente

mehmet

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 15 dic 2023
Dear Mehmet,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

8/10 Buono

Murat

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Leider hat der Fernseher nicht richtig funktioniert und auch bei uns in der Etage war die Decke undicht so das es runter getropft hat das leider 3-4 Tage am Stück
Soggiorno di 7 notti a dicembre 2023
Risposta di Guest Relations Supervisor, il giorno 11 dic 2023
Dear Mr.Murat,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management. We believe these reviews will encourage our staff and services positively. When we check our reports, we have found out that we did not receive any feedback for your issues. We are always here to assist our guests. Thank you for your understanding and patience with us. Hope to host you in the future.Kindest Regards,

10/10 Eccellente

SHAHRZAD

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 9 dic 2023
We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

FAHAD, SHUHADA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel and nice staff 🌹🌹🌹
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 6 dic 2023
Dear Fahad,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Tevfik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 6 dic 2023
Dear Tevfik,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Reuben

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very convenient location. Close to Taksim Square, Bosporus. Staff very pleasant and helpful.
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 6 dic 2023
Dear Reuben,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

6/10 Soddisfacente

Araz

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 6 dic 2023
Dear Araz,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that you did not enjoy your stay with us. Please kindly be informed that your review has been shared with the hotel management however if you would like to explain more of your experience, we will be more than happy to assist you. Wishing you an amazing week.Kindest Regards,

10/10 Eccellente

Volkan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fresh and clean
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 28 nov 2023
Dear Mr.Volkan,We very much appreciate your time to score your recent stay at The Artisan Istanbul MGallery.We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves.Thank you for choosing to stay with us and we hope your next visit will be as pleasant as the previous one.Best RegardsGizem ErsoyGuest Relations Supervisor

10/10 Eccellente

Fernando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buena experiencia.
Supero nuestras expectativas. Personal encantador, buen servicio de cocina. Se podría mejorar la calidad de los albornoces y toallas.
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 20 nov 2023
Dear Mr.Fernando,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Eccellente

Saleh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The experience was beautiful
The experience was beautiful
Soggiorno di 7 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 20 nov 2023
Dear Mr.Saleh,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

6/10 Soddisfacente

Semih

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Zimmer waren sehr eng ansonsten war der Aufenthalt ok.
Soggiorno di 7 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 16 nov 2023
Dear Mr.Semih,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that overall you enjoyed your stay with us. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. For your next visit please do not hesitate to contact with us so we can arrange you bigger room and I as a Guest Relations Supervisor will take care of your room personally. Thank you for taking your precious time to share your review with us. Wishing you an amazing day.Kindest Regards,

10/10 Eccellente

Bjørn Erik

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 13 nov 2023
Dear Mr.Erik,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

8/10 Buono

Ömer, Essen

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alles top, nur leider haben wir ein Zimmer ohne Fenster (Blickrichtung in den Innenhof) erwischt. Das war somit das einzige was ich kritisieren würde. Wenn man schon eine Glasscheibe in riesigem Ausmaß einbaut, konnte man auch diese auch mit einer Kipp-Funktion ausstatten für die Frischluft Zufuhr.
Soggiorno di 4 notti a novembre 2023
Risposta di Guest Relations Supervisor, il giorno 9 nov 2023
Dear Mr.Omer,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your review has been sahred with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. Wishing you an amazing day.Best Regards,

8/10 Buono

Ahmed

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Supervisor, il giorno 2 nov 2023
Dear Mr.Ahmed,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Eccellente

Georgia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Guest Relations Supervisor, il giorno 31 ott 2023
Dear Georgia,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

8/10 Buono

Almaz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Supervisor, il giorno 27 ott 2023
Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review on our breakfast and bathroom have been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Hope to host you in the future. Wishing you an amazing day.Best Regards,Guest Relations

2/10 Terribile

Eshan

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very unfriendly reception who hangs up on your face when calling from the room saying we had an open drain in the shower which was also quite horrendous. There are much better properties around the area. Would not recommend.
Risposta di Guest Relations Supervisor, il giorno 27 ott 2023
Dear Eshan,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that you did not enjoy your stay with us. Please kindly be informed that your review has been shared with the hotel management and General Manager. Wishing you an amazing day.Best Regards,

10/10 Eccellente

Nino

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Spending your holidays in your hotel is a great pleasure. Many thanks to the entire team for their hospitality and friendliness, I especially want to thank Aziz and Hussein for their willingness to always help the client with a smile on their face and with high professionalism. Special thanks to those who are responsible and work for the perfect cleanliness of the rooms, everything shines and breathes freshness. This is the third time I have stayed at your hotel over the past year and I recommend everyone to spend their holidays in this amazing hotel. Once again, thank you so much for the pleasure you give us. Best regards, Nino Machavariani
Soggiorno di 4 notti a ottobre 2023
Risposta di Guest Relations Supervisor, il giorno 23 ott 2023
Dear Mrs.Mavhavariani,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Eccellente

Liliia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked everything. Perfect location, very comfortable and big room. Everything new and clean, I had partly sea view from my room. Staff is friendly and competent, special thanks to Aziz at the front desk. Will be happy to come again.
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Supervisor, il giorno 23 ott 2023
Dear Mr.Liliia,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Eccellente

Vithursha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a ottobre 2023
Risposta di Guest Relations Supervisor, il giorno 23 ott 2023
Dear Vithursha,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations

10/10 Eccellente

Rubaiya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For first timers visiting Istanbul, this is a great property. We had exceptionally beautiful view of Hagia Sophia and Blue mosque from our bedroom and also rooftop bar from where we witnessed beautiful sunrise/ sunsets every day. The hotel staff were friendly and helpful. Breakfast buffet was also above average. The area of SultanAhmet is also very beautiful- only thing is street restaurants try to rip you off when they realise you are a tourist and their food I also doesn’t taste the best. For food, either eat in the hotel or go outside Sultanahmet. Overall a very pleasant stay. Amazing amazing hotel.
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Supervisor, il giorno 18 ott 2023
Dear Rubaiya,Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively.Thank you again for taking your precious time to share your valuable comments with us. Wishing you an amazing day.Best Regards,Guest Relations