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Recensioni per InterContinental Johannesburg O.R Tambo Airport, an IHG Hotel

5 out of 5
InterContinental Johannesburg O.R Tambo Airport, an IHG Hotel
Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 706 su 910 recensioni" "
Valutazione di 8 - Buono. 145 su 910 recensioni" "
Valutazione di 6 - Soddisfacente. 35 su 910 recensioni" "
Valutazione di 4 - Scarso. 17 su 910 recensioni" "
Valutazione di 2 - Terribile. 7 su 910 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,4/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

cinzia, firenze

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
posizione strategica
hotel perfetto se si è in transito all'aeroporto di johannesburg le camere sono ben insonorizzare molto grandi , ottima la colazione
Risposta di Sonia Carreira, il giorno 2 mag 2017
Dear Cinzia Thank you for taking the time to post your recent stay with us on expedia.com. I am pleased to read that you enjoyed your stay with us at the InterContinental OR Tambo. Thank you once again for your feedback and for recommending my hotel. I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards Sonia Carreira Guest Relations Manager

10/10 Eccellente

Hitomi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location of the hotel is the best. The service of taking us to the departure place was really helpful by a hotel porter. If the service didn’t give us, we could not reach the place easily.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Kerry, Marina Del Rey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s so convenient as it is steps from JoBurg’s airport so it’s not a hotel with exceptional grounds. However food, service and friendliness of staff was wonderful.
Soggiorno di 1 notte ad aprile 2024
Risposta di BeautyL, il giorno 1 mag 2024
Dear Kerry.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent staff friendliness and help
Soggiorno di 1 notte ad aprile 2024
Risposta di BeautyL, il giorno 26 apr 2024
Dear John.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for feedback provided ,It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future

10/10 Eccellente

Elizabeth

Viaggio di coppia
Easy, safe walk from airport. Well prepared food in the restaurant. Kind staff.
Soggiorno di 3 notti ad aprile 2024
Risposta di BeautyL, il giorno 24 apr 2024
Dear Elizabeth.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Eccellente

Douglas

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff
Soggiorno di 1 notte ad aprile 2024
Risposta di BeautyL, il giorno 16 apr 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Eccellente

Patricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and convenient Friendly employees and great breakfast
Soggiorno di 1 notte ad aprile 2024
Risposta di BeautyL, il giorno 15 apr 2024
Dear Patricia.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Eccellente

Engelina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di BeautyL, il giorno 9 apr 2024
Dear Engelina.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 05 out of 05. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future again .Kind regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Ermilo, Laredo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Service excellent !!!
Soggiorno di 1 notte a marzo 2024
Risposta di BeautyL, il giorno 27 mar 2024
Dear Ermilo.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Adekemi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Elsabe van der Merwe, il giorno 23 mar 2024
Dear Adekemi Thank you for taking the time to tell us about your experience at InterContinental Johannesburg OR Tambo Airport hotel and for rating us a wonderful 5 out of 5 rating.We look forward to welcoming you bac in the not too far distance.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Eccellente

Yaw

Soggiorno di 1 notte a febbraio 2024
Risposta di BeautyL, il giorno 26 feb 2024
Dear Yaw.Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

judith, White Plains

Mi è piaciuto: Condizioni e dotazioni della struttura
Perfect location for catching a next day connecting flight. Food and staff first rate.
Soggiorno di 1 notte a febbraio 2024
Risposta di BeautyL, il giorno 19 feb 2024
Dear Judith.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in Gauteng.Sincerely.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Joan, MISSISSAUGA

Mi è piaciuto: Servizi
Clean, all staff extremely professional and friendly. The rooms are spacious
Soggiorno di 1 notte a febbraio 2024
Risposta di BeautyL, il giorno 15 feb 2024
Dear Joan.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Douglas

Mi è piaciuto: Pulizia
Nosizi receptionist is outstanding
Soggiorno di 1 notte a febbraio 2024
Risposta di BeautyL, il giorno 15 feb 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di BeautyL, il giorno 6 feb 2024
Good Day Valued Guest.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 6/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Carol

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent stay. Surroundings outside not great
Soggiorno di 1 notte a febbraio 2024
Risposta di BeautyL, il giorno 3 feb 2024
Dear Carol.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards,.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Lyzette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful experience
Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 2 feb 2024
Dear Lyzette.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager

10/10 Eccellente

Don

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 1 feb 2024
Dear Don.Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Nicholas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely.
Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 29 gen 2024
Dear Nicholas.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager

10/10 Eccellente

Robert

Soggiorno di 1 notte a gennaio 2024
Risposta di Elsabe van der Merwe, il giorno 23 mar 2024
Dear RobertThank you for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo and thank you also for rating us a spectacular 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

4/10 Scarso

Haeseung

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
This is not the intercontinental facility that you would expect. But the staff was very professional and nice.
Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 23 gen 2024
Dear Haeseung.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in some of our facilities. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality.Beauty Lebelo.Guest Relations Manager.

8/10 Buono

Nazrhana, Harare

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really convenient for an overnight stay super close to the airport you just walk there .
Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 22 gen 2024
Dear Nazrhana.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Eccellente

Lodewyk, Lenoir

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 22 gen 2024
Dear Lodewyk.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager

6/10 Soddisfacente

Melia, Willow Springs

Soggiorno di 2 notti a gennaio 2024
Risposta di BeautyL, il giorno 12 feb 2024
Dear Melia.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 3/5 that we have received. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with us.Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

4/10 Scarso

SWISS HOUSE

Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 18 gen 2024
Dear Swiss House.Thank you for your recent stay with us. Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in most of our areas due to the score of 7/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing, and effortless stay with. Is there anything that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient to the airport for a stopover between flights.
Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 16 gen 2024
Dear Valued Guest.Thank you for taking the time to post your recent stay with us. I am delighted to hear that you enjoyed your stay with us in our elegantly appointed rooms to that of our culinary offering in our Quills restaurant which is open 24 hours and our overall service which we strive to exceed at every opportunity. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I look forward to welcoming you back to InterContinental OR Tambo Hotel in the not too distant future.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Dr. Martina

Soggiorno di 1 notte a dicembre 2023
Risposta di BeautyL, il giorno 1 feb 2024
Dear Dr Martina.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

8/10 Buono

Peter

Soggiorno di 1 notte a gennaio 2024
Risposta di BeautyL, il giorno 10 gen 2024
Dear Peter.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for fantastic score.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

8/10 Buono

Jacqueline, Wheaton

Viaggio di gruppo
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This hotel is on the airport property so it’s very convenient.
Soggiorno di 1 notte a ottobre 2023
Risposta di BeautyL, il giorno 9 gen 2024
Dear Jacqueline.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Hope it won't be too long before your next visit.Kind regards, Beauty Lebelo, Guest Relations Manager.

10/10 Eccellente

Gayle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Stay
I have been staying here for years, as it is consistent in quality and service. Special mention to my server, Lidia, always goes above and beyond!
Soggiorno di 2 notti a dicembre 2023
Risposta di Elsabe van der Merwe, il giorno 8 gen 2024
Dear Gayle, Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 10 out of 10 rating and for commending our staff, especially Lydia, for her outstanding service delivery.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Eccellente

Lindie

Wonderful!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Elsabe van der Merwe, il giorno 8 gen 2024
Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff was so friendly and welcoming. Dinner was excellent. Great beginning to our holiday.
Soggiorno di 1 notte a dicembre 2023
Risposta di Tshepo, il giorno 28 dic 2023
Dear AnonymousThank you for taking the time to post your review and I am delighted to hear that you enjoyed dinner. I am wishing you a great trip ahead of your vacation. Kind regards, Tshepo PooFront Office Manager

6/10 Soddisfacente

EVANGELOS

Soggiorno di 1 notte a dicembre 2023
Risposta di Elsabe van der Merwe, il giorno 29 dic 2023
Dear EVANGELOS, Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I see that you rated us a low 6 out of 10 and would have loved more feedback with regards to areas that you feel that we need to improve.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Eccellente

Christina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Tshepo, il giorno 28 dic 2023
Dear Christina Thank you for your most recent post of which I am delighted to see 10 out of 10. I look forward to welcoming you back to the hotel in the not too distant future.Kind regards, Tshepo PooFront Office Manager

4/10 Scarso

PETER, Greenwood Village

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Elsabe van der Merwe, il giorno 29 dic 2023
Dear Peter,Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I notice that you scored us quite low at 2/5, and would have loved more feedback on how we could have improved your experience.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer

8/10 Buono

James

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a dicembre 2023
Risposta di BeautyL, il giorno 18 dic 2023
Good Morning James.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Douglas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient
Soggiorno di 1 notte a dicembre 2023
Risposta di BeautyL, il giorno 13 dic 2023
Good Morning Douglas.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for rating a fantastic 05 out of 05.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Elsabe van der Merwe, il giorno 14 dic 2023
Dear Laura, Thank you for taking time out of your day to review InterContinental JHB OR Tambo Airport Hotel a 5 out of 5 rating. It warms my heart reading reviews like these and want you to know that we really appreciate your feedback.We look forward to welcoming you back to our hotel in the near future.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Eccellente

Yannick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di BeautyL, il giorno 13 dic 2023
Good Morning Yannick.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for rating a fantastic 05 out of 05.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Elsabe van der Merwe, il giorno 12 dic 2023
Dear Kathryn, Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo airport hotel and thank you for rating us a spectacular 10 out of 10.We are hospitality professionals who pride ourselves on delivering world class service and your feedback affirms that great service do not go unnoticed.I know that you have many choices when it comes to lodging and I do hope that you will continue to support InterContinental as your hotel of choice.Kind RegardsElsabe van der Merwe Quality Assurance Officer

10/10 Eccellente

Bello

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent for any body staying a night before an international connection. Very kind and understanding staff members. Oh and great breakfast.👍
Soggiorno di 1 notte a dicembre 2023
Risposta di BeautyL, il giorno 11 dic 2023
Good Morning Bello.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to all of you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. Thank you once again for taking the time to recommend my property and for recognizing the professional and memorable service that you received.The entire team will be looking forward to welcoming you back in South AfricaSincerely.Beauty Lebelo.Guest Relations Manager.

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di BeautyL, il giorno 9 dic 2023
Good Morning Valued Guest.Thank you for taking the time to leave a review and for rating us a wonderful 08 out of 10 rating. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relation Manager.

10/10 Eccellente

Zach

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel for a transfer in Johannesburg. Right outside the airport exit. Great staff, great food, a great time!
Soggiorno di 1 notte a dicembre 2023
Risposta di BeautyL, il giorno 9 dic 2023
Good Morning Zach.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Donovan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di BeautyL, il giorno 8 dic 2023
Good Day Donovan.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relation Manager.

10/10 Eccellente

Douglas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Yes
Soggiorno di 1 notte a dicembre 2023
Risposta di BeautyL, il giorno 5 dic 2023
Good Day Douglas.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo. Guest Relation Manager.

10/10 Eccellente

Elisabeth

Would come again
Soggiorno di 1 notte a novembre 2023
Risposta di Elsabe van der Merwe, il giorno 4 dic 2023
Good day ElisabethThank you for taking time out of your day to post a review on InterContinental Johannesburg O.R. Tambo Airport Hotel and for giving us a 5/5 rating. It warms my heart reading reviews like these and want you to know that we really appreciate your feedback.We look forward to welcoming you back to our hotel in the near future.Kind RegardsElsabe van der MerweQuality Assurance Officer

10/10 Eccellente

Margaret

Soggiorno di 1 notte a novembre 2023
Risposta di BeautyL, il giorno 21 dic 2023
Good Day Margaret.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

10/10 Eccellente

Mary

Soggiorno di 1 notte a novembre 2023
Risposta di BeautyL, il giorno 18 dic 2023
Good Morning Mary.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.

8/10 Buono

SHIN

Soggiorno di 1 notte a novembre 2023
Risposta di BeautyL, il giorno 11 dic 2023
Good Morning Shin.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo. Guest Relation Manager.

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di BeautyL, il giorno 20 nov 2023
Good Day William. Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed. Thank you once again for your review, we look forward to your next visit. Kind Regards .Beauty Lebelo. Guest Relation Manager.