Dear Stefano, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Dear Lisa, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback and we are very happy we were able to create a memorable experience for you. We will pass your kind words to all of our colleagues, for their service rendered during your stay as it proves to be highly motivational. I sure hope that the next stay will be in the near future as we look forward to welcoming you back. Kind Regards Julian Joubert Rooms Division Manager The Palazzo

Dear Kashyap, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Farai,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. We have updated your profile to ensure that you are allocated room that is quiet. Kind Regards, Paul, Rooms Division Manager

Dear Dominic, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Meera Pravin, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Thomas, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Good Day Melanie,Thank you for taking your valuable time to review our hotel. We have noted your comments fully.We look forward to welcoming you back again.Have a great day further,Regards,Elliot

Dear Simen, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept my apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on. Guest feedback for a vital role to the success of any business and yours is valuable. I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

Dear Richard, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manage

Dear Michelle, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on. Guest feedback for a vital role to the success of any business and yours is valuable. I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

Dear David, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Felicia, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Victoria, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Charin, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Dear Steve, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Eugen,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Rodrigo, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Francisco, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Nick, Please accept our sincere apologies for the inconvenience you experienced with regards to the maintenance issues experienced during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

Dear Carlo, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Victoria, Thank you for taking the time to complete a review on the Palazzo Hotel. Your comments are greatly appreciated and we are delighted that the team were able to meet your requirements and that your stay was a memorable one. We will most certainly pass these kind words on to our colleagues as it proves to be highly motivational. Your feedback is vital to our success and all feedback in used constructively to improve our product and services. I would love to hear what we could have improved on to exceed your expectations.Kind Regards,Paul,Rooms Division Manager

Dear Anthea, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Robert, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Good day, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Nokuhle,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Andre,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Karen, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Yolandi, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on.Guest feedback for a vital role to the success of any business and yours is valuable.I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Dear Robert,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Anne,Please accept our sincere apologies for the inconvenience you experienced with regards to the hallway that smelled of smoke during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

Dear Wandisile,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Neill,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Steven,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Clive,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Brook,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Dawn,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Wolfgang, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Peter, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

Dear Nhlakanipho,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Dear Jon, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues.Kind Regards,Paul,Rooms Division Manager

Dear Craig, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues. Kind regards, Paul, Rooms Division Manager

Dear Manon,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Kersten,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

Dear Karl,Thank you for choosing to stay at the Palazzo Montecasino, we value your patronage. Your opinion as our Guest is very important and we do appreciate your effort to complete our review and provide us with Feedback. Please accept our sincere apologies for the inconvenience you experienced with regards to the quality of food and service that was not up to standard during your stay. This is definitely not our usual exceptional standard, and this matter has been addressed with our Food and Beverage Manager in order to address your concern. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

Dear Anna, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Dear Patricio, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Dear Patricio,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

Good day,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager