Dear Dawn,Thank you for taking the time to share your experience. We're happy to see your overall stay was pleasant, and we appreciate your feedback about check-in. Rest assured, this is not a typical occurrence, and we'll look into your comments further to ensure any necessary improvements are made swiftly. Should you be in the area again, it would be our pleasure to welcome you back for a truly exceptional stay.

Dear Lisa,Thank you for being our guest during your time in Kansas City! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Additionally, we're thrilled you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning them to your fellow travelers. It was truly a pleasure having you here at Holiday Inn Kansas City Downtown, and we hope you return soon.

Dear Grace,Thank you for choosing Holiday Inn Kansas City Downtown. It's lovely to hear your stay was enjoyable, but we are concerned about your check-in experience. We are committed to providing excellent service and will address this matter to ensure our staff are meeting our high standards of hospitality going forward. It would be a pleasure to welcome you back for a completely satisfying experience in the future.

Dear Nicole,Thank you for choosing Holiday Inn Kansas City Downtown! Our front desk team members do everything they can to make our guests feel welcome, and we're glad they made a memorable impression on you. Safe travels, and come back soon!

Dear Debra,Thank you for taking the time to leave a review. We are very disappointed to hear your stay did not live up to your expectations. This is not reflective of the peaceful, comfortable experience our guests expect to have with us, and we apologize for any inconvenience. Please feel free to reach out to us so we may address some of these issues directly.

Dear Corey,We're sorry for your loss. If you booked your stay through a third-party site, please contact them for further assistance. We look forward to the opportunity to welcome you again in the future.

Dear Adrienne,Thank you for expressing your concerns to us. We wholeheartedly apologize for your unsatisfactory stay and the noise disturbances you experienced. We know how important a restful night's stay is to our guests. Your frustration is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. Should you reconsider, we'd love the opportunity to regain your trust and provide you with a better, more peaceful experience in the future.

Dear Garrett,Thank you for your feedback regarding your recent stay. We apologize for the experience you had with our team. What you've described does not reflect the level of service our guests have come to expect from us. Rest assured, we will address our team immediately to ensure we are meeting our high standards of hospitality. We appreciate your comments and hope you'll give us another chance to change your perceptions down the line.

Dear Payal,It was wonderful having you stay with us during your time in Kansas City. Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning our fantastic restaurant and bar. Thank you for your perfect rating, and we hope you return soon!

Dear Leia,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you. However, we apologize for any issues with noise and the bathroom. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

Dear Tammy, We sincerely appreciate and welcome guest feedback, so thank you for taking the time to share your comments. It is always our objective to ensure every guest enjoys an exceptional and comfortable stay, and we regret falling short of meeting your expectations on this occasion. Your remarks have been thoroughly discussed, and our maintenance team has been promptly notified.Furthermore, we extend our apologies for any lapses in attention from our team. Rest assured, we will internally address this matter as it is our priority to treat all guests with the utmost kindness and respect they deserve. We hope for the opportunity to welcome you back, allowing us to demonstrate our commitment to valuing our guests' feedback. Thank you.

Dear Rhonda,Thank you for staying at Holiday Inn Kansas City Downtown. We appreciate your feedback as our team considers it an opportunity to continually improve. We hope to host you again soon.

Dear Jennifer,While we're happy to know that our clean accommodations impressed you, we're sorry to hear that you didn't have a good experience with us overall. Our team always strives to be as transparent as possible regarding our parking fee by listing it online for our guest's convenience before booking. Your feedback regarding this matter is gratefully received and we will be sure to discuss your comments internally so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

Dear Adam,Thank you for choosing Holiday Inn Kansas City Downtown. We're delighted to hear that you found our hotel to be very pleasant. While we understand your concern about the neighborhood, we assure you that our team is dedicated to ensuring a safe and comfortable experience for all our guests. We appreciate your patronage and hope to welcome you back for another enjoyable stay.

Dear Danna,It was a delight to welcome you to Holiday Inn Kansas City Downtown while you were in the area for the volleyball tournament. Your kind comments about our beautiful property, wonderful staff, and great location are appreciated and will be shared with the team. We will also relay your concerns regarding the bathroom door to the team as well, and we appreciate your suggestion. We look forward to welcoming you back whenever you're back in the area.

Dear Joel,Thank you for your recent stay at Holiday Inn Kansas City Downtown. We appreciate your feedback. We are happy to hear about your great experience. We are delighted to hear that your stay exceeded your expectations. Indeed, our location is ideal for the T-Mobile Center! Seeing return guests is always delightful. Thank you again for your review. We hope to host you again soon.

Dear Lee,A guest’s recommendation is the #1 sign that we hit the mark, and their stay was everything they hoped it would be and more. Thank you for joining us at Holiday Inn Kansas City Downtown. We couldn't be happier to see how impressed you were with our wonderful accommodations.

Dear Steve,Thank you for joining us on your recent trip to Kansas City! We're delighted you thoroughly enjoyed your experience, and we appreciate you giving us a perfect rating. It was truly a pleasure having you here, and we hope you return soon.

Dear RaGeana,Thank you for choosing Holiday Inn Kansas City Downtown! Our team is delighted you enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

Dear Debra,Thank you for taking the time to share your experience with us. We're thrilled you appreciated our recently updated entryway and found our rooms inviting and clean. Ensuring a pleasant stay is our top priority, and we're delighted to hear we met your expectations. We look forward to welcoming you back to Holiday Inn Kansas City Downtown for another enjoyable stay at our hotel.

Dear Stacey,Thank you for taking the time to share your insightful feedback on your recent stay. We are disappointed that our accommodations did not meet all of your expectations and that there was an issue with the bed options we provided. Please know that when booking via a third-party site, room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. That said, we will discuss your report with our front desk team to ensure they are providing the best service possible. We hope you will give us another chance, as we know we can provide you with the stay you expected and deserve.

Dear Milton,Many thanks for your outstanding review of Holiday Inn Kansas City Downtown! It was our pleasure to be of assistance to you. We value your kind praise and hope you'll come back.

Dear Mindy,Thank you for your wonderful review of your stay with us at Holiday Inn Kansas City Downtown. We were overjoyed to learn that you had a clean and comfortable stay. It was unfortunate that you were unable to try out our on-site restaurant this time. We are known for our authentic Mid-Western cuisine, and kids eat free so that you can enjoy delicious food with the whole family! We are looking forward to your next visit to Kansas City and getting to host you again!

Dear Kirk,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you, and we look forward to hosting you again at Holiday Inn Kansas City Downtown!

Dear Alan,Thank you for taking the time to share your thoughts. We always aim to keep our prices competitive for our area while providing exceptional value to our guests. However, we are sorry to hear that you did not feel this way during your recent visit. Your feedback is essential and will be shared with the relevant teams. Thank you once again for sharing your thoughts with us.

Dear Preston,Your high rating means the world to us and we're so happy to know that our clean accommodations were the highlight of your visit. We're sorry to hear about any disappointment in our parking fee and we will keep your feedback in mind for the future. Please consider coming back to join us again the next time you visit the area.

Dear Chris,Thank you for your feedback about our parking policy. The fee is noted online for review prior to booking. Unfortunately, we've had issues with non-guests parking in our lot and have had to become more proactive to ensure parking is available to paying guests. However, it's clear this could have been communicated in a different manner, and we'll speak with our staff about your comments. Should you be in the area again, we hope you'll come back to see us.

Dear Paul,Thank you for taking a moment to review your recent experience. We're pleased our hospitable team left a memorable impression on you, and we appreciate you mentioning our comfortable accommodations and the high standards of cleanliness we adhere to. If there is anything we could have done better, please don't hesitate to reach out to us offline. We hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

Dear Jedidihia,It's always a pleasure to hear that our guests have had an enjoyable experience! From all of us at Holiday Inn Kansas City Downtown, thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back on another occasion.

Dear Angel,We are delighted you chose to stay with us during your time in Kansas City! Thank you so much for your perfect rating and for highlighting our impeccable accommodations and hospitable team. It was a pleasure having you here, and we look forward to your return.

Dear Jeremi,Thank you for trusting Holiday Inn Kansas City Downtown with your recent lodging needs. We're happy to hear you had an enjoyable experience and that you appreciated the efficient check-in and check-out process. We're grateful for your comments, and we hope to have the opportunity to host your next visit to the area.

Dear Katherine,Thanks so much for your review. We apologize for any disappointment with the AC in your room. We'll look into your concerns promptly. It was a pleasure to have you here, and we look forward to your next visit!

Dear Alaynea,Thank you for your review! At Holiday Inn Kansas City Downtown, we strive to go above and beyond for our guests, so we're thrilled this commitment was reflected in your visit. Additionally, it's wonderful to know you started your day off right with our delicious breakfast offerings. Your feedback about the glass in the parking lot will be shared with maintenance to ensure it is taken care of. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

Dear Charles, Thank you for being our guest and sharing your feedback. We're happy to hear that you had an overall enjoyable experience with us during your stay. Your feedback regarding the microwave in your room is appreciated, and we will share your concerns with the maintenance team so that we can improve where needed. It would be a pleasure to welcome you back the next time you're in the area.