Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 127 su 1005 recensioni" "
10 - Eccellente
127
Valutazione di 8 - Buono. 205 su 1005 recensioni" "
8 - Buono
205
Valutazione di 6 - Soddisfacente. 214 su 1005 recensioni" "
6 - Soddisfacente
214
Valutazione di 4 - Scarso. 172 su 1005 recensioni" "
4 - Scarso
172
Valutazione di 2 - Terribile. 287 su 1005 recensioni" "
2 - Terribile
287
5,8/10
Pulizia
6,2/10
Personale e servizio
5,4/10
Servizi
5,2/10
Condizioni e dotazioni della struttura
5,2/10
Ecosostenibilità
Recensioni
2/10 Terribile
Celena
29 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would not recommend
Celena
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we apologize for any shortcomings you experienced during your stay. We will take your comments into consideration as we work to improve our services and facilities for our guests. If you have any specific concerns or would like to discuss your stay further, please don't hesitate to reach out to us directly. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager
4/10 Scarso
Keegan
Viaggio con la famiglia
28 apr 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
the side doors didn’t even have a lock on them, and the place is pretty run down. The staff was kind. The “breakfast” was nothing really. I ate cereal out of a cup (there were no bowls) and had to drink it (there was no silverware). I felt a little scared staying here but not the WORST. If I HAD to stay here again I could, but I wouldn’t ever choose it again. Nothing horrible happened, just felt gross and run down.
Keegan
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Guest,We're sorry to hear about the concerns you encountered during your stay. Your feedback regarding the lack of locks on the side doors, the condition of the property, and the breakfast offerings is important to us, and we will address these issues promptly to ensure improvements are made. Your comfort and safety are our top priorities, and we regret that we fell short of meeting your expectations in these areas. We appreciate your kind comments about our staff and apologize for any discomfort you experienced. Please know that your feedback is invaluable to us, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager
4/10 Scarso
Jamie
Viaggio di coppia
26 apr 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Outdated but remodeling is in motion. I don't expect continental breakfast to be much, although a toaster would have be nice.
Jamie
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear that renovations are underway to improve our facilities. Your understanding and patience during this time are greatly appreciated. We apologize for any inconvenience caused by the lack of a toaster at breakfast. Your feedback is valuable to us, and we will take it into consideration as we strive to enhance our offerings for our guests. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager
6/10 Soddisfacente
Michael
Viaggio di lavoro
22 apr 2024
Non mi è piaciuto: Pulizia
The property was okay. no mini fridge in the room but ice is available. no iron in the room had to checkout one at the front desk. Staff was very responsive. The key card system needs work though. For the price I would stay again.
Michael
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 23 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our staff to be responsive and that you would consider staying with us again for the price. We apologize for any inconvenience regarding the lack of a mini-fridge and iron in your room, as well as any issues with the key card system. Your comments will be shared with our team for improvement. We appreciate your honesty and hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager
6/10 Soddisfacente
Chris
Viaggio con la famiglia
15 apr 2024
Mi è piaciuto: Personale e servizio e servizi
It was certainly a good value and convenient to the airport. The area is safe and surrounded by very upscale hotel neighbors. It's not a true micro hotel compared with the Japanese concept, but smallish. Everything worked and it was relatively clean. This particular establishment seemed to be showing it's age, so could do with an update, however, I prefer the lower price for a quick 6 hours of sleep before my next flight kind of stay over.
Chris
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 16 apr 2024
Dear Guest,Thank you for your detailed feedback. We're glad to hear that you found our hotel to be a good value and convenient for your needs. It's great to know that you felt safe in the area and appreciated the functionality of the room. We take your comments about the age of our establishment seriously and will consider them for future improvements. We appreciate your understanding and hope to welcome you back for another comfortable stay in the future.Sincerely,Hotel Manager
2/10 Terribile
Hallie
14 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hallie
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 16 apr 2024
Dear Hallie,We're sincerely sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we would like to address any specific concerns you may have had during your stay. Please feel free to reach out to us directly so that we can work to resolve any issues and ensure a better experience in the future.Sincerely,Hotel Manager
6/10 Soddisfacente
pamela
Viaggio con la famiglia
10 apr 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Not real helpful in terms of issues, the rooms were decent, the beds good which is what really I paid for, they just charge a refundable deposit, waiting for them to return my deposit. No pool
pamela
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 10 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the rooms decent and the beds comfortable during your stay. We apologize for any inconvenience caused by the refundable deposit and the absence of a pool. Your deposit will be returned promptly according to our policies. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager
10/10 Eccellente
Ayden
Viaggio con la famiglia
7 apr 2024
Mi è piaciuto: Personale e servizio e servizi
They are remodeling this property. That is very nice because things need repainted and fixed. But for the price of it, I was willing to deal with it.
It was in walking distance of the KCI expo center, which is what mattered to me.
The staff was very helpful with any request we made.
Ayden
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear that you found our proximity to the KCI expo center convenient and that our staff was helpful during your stay. We apologize for any inconvenience caused by the ongoing remodeling, but we're pleased that you were willing to deal with it. Your feedback is appreciated, and we hope to welcome you back for an even better experience once the renovations are complete.Sincerely,Hotel Manager
10/10 Eccellente
Daniel
Viaggio di coppia
3 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to airport, clean room, and comfortable bed!
Daniel
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 4 apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location near the airport, as well as our clean rooms and comfortable beds. Providing a pleasant stay for our guests is our top priority, and we're thrilled to know we succeeded during your visit. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager
6/10 Soddisfacente
jamie
30 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sheets and rooms dirty
jamie
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Guest,We're sorry to hear about your experience with the cleanliness of your room and linens. This is certainly not up to our standards, and we apologize for any inconvenience this may have caused. We'll address these issues with our housekeeping team to ensure they are resolved promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your impression in the future.Sincerely,Hotel Manager
2/10 Terribile
Rohit
Viaggio di lavoro
24 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No shuttles provided where as mentioned it is 24x7. Room size is approx 100sq ft where as mentioned 300 sq ft. No refrigerator and microwave in the room. No tissue paper in the bathroom. Towel and pillow covers are so dirty. Nevere go with this hotel.
Rohit
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 25 mar 2024
Dear Guest,We're truly sorry to hear about the discrepancies between our amenities and what was advertised. This falls short of the standards we strive for and we deeply regret any inconvenience caused. Your feedback is invaluable, and we will address these issues immediately to ensure they are rectified. Please accept our sincere apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
6/10 Soddisfacente
Catherine
24 mar 2024
Catherine
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Catherine,Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any aspects of your stay that did not meet your expectations. Your comments are valuable to us, and we will use them to address any areas needing improvement. If there are specific concerns you'd like us to address, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Manager
10/10 Eccellente
Amy
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The owners and staff are very nice. Comfortable beds. Nice morning breakfast.
Amy
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 20 mar 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our friendly staff, comfortable beds, and delicious breakfast. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Manager
2/10 Terribile
Carol M
18 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dried blood and snot on walls of room. Stained linens and stained upholstery . Dirty carpets. Dirty mirrors. Guess you do get what you pay for.
Carol M
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 19 mar 2024
Dear Guest,We are truly shocked and deeply sorry to hear about the unacceptable condition of your room during your stay. This is absolutely not the standard of cleanliness we strive to maintain, and we sincerely apologize for the distress and discomfort this must have caused you. We take your feedback very seriously and will investigate this matter thoroughly to ensure it does not happen again. Please know that this is not indicative of our usual standards, and we are committed to providing all of our guests with a clean and comfortable environment. We understand your disappointment, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager
2/10 Terribile
Catherine
15 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Catherine
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 19 mar 2024
Dear Catherine,We're deeply disappointed to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or issues you encountered during your stay. Your feedback is invaluable to us, and we take it seriously as we strive to improve our services. If there are specific areas where we can address or rectify any shortcomings, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.Sincerely,Hotel Manager
4/10 Scarso
Carol, Montrose
Viaggio di coppia, Viaggio di lavoro
11 mar 2024
Non mi è piaciuto: Servizi
Very rundown. Needed repairs and remodeling. Cracked and broken tiles. Chipped sink and tub. Very old carpeting. Didn't seem clean. Needed updating.
Carol
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel manager, il giorno 12 mar 2024
Dear Guest,Thank you for sharing your concerns regarding your recent stay. We sincerely apologize for the condition of your room not meeting our standards. Rest assured, your feedback has been shared with our team, and we are taking immediate steps to address the issues you mentioned. We appreciate your patience and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager
4/10 Scarso
William
10 mar 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
William
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel manager, il giorno 12 mar 2024
Dear William,Thank you for taking the time to provide your feedback. We're disappointed to hear that your experience fell short of expectations. Please know that we take your comments seriously and will work diligently to address any issues you encountered. We hope to have another chance to exceed your expectations in the future.Sincerely, Hotel Manager
6/10 Soddisfacente
Brandon
7 mar 2024
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This hotel has no microwave or refrigerator in the rooms. Had to go ask for a towel. Breakfast only consisted of pancake or toast. Apple or orange juice. Rooms are really small. Couldn’t take a bath because there was no drain plug for tub or bathroom sink.
Brandon
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel manager, il giorno 11 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments regarding the amenities and breakfast options are duly noted, and we will review them to see how we can improve our offerings. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable experience in the future.Sincerely,Hotel Manager
2/10 Terribile
Lily
Viaggio con la famiglia
3 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were awful, and dirty. The staff were very rude !
Lily
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel manager, il giorno 4 mar 2024
Dear Guest,We apologize for the disappointing experience you had during your stay. Cleanliness and courteous service are our top priorities, and we regret that we fell short in these areas. Your feedback is important to us, and we will address these issues with our team to ensure improvements are made. We hope to have the opportunity to regain your trust during a future visit.Sincerely,Hotel Manager
8/10 Buono
Charles
26 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
Charles
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel manager, il giorno 28 feb 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
4/10 Scarso
Lucas
15 feb 2024
Lucas
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 mar 2024
Dear Lucas,We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is valuable, and we take it seriously. We will address the issues you've raised to ensure improvements are made. Please accept our sincerest apologies, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager
10/10 Eccellente
Kathy
Viaggio di coppia
12 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the service an the room
Kathy
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel manager , il giorno 13 feb 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you were satisfied with both the service and the room during your stay. Your satisfaction is our priority, and we appreciate your kind words. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager
2/10 Terribile
Darrell
31 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The condition of the hotel is well below average. The water in the bathroom was nowhere near warm enough to take a shower. There is no coffee in the hotel, let alone toast or a bagel. I could have just slept in my car. This is unacceptable.
Darrell
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We apologize for the disappointing experience you had during your stay. Your feedback is crucial, and we regret that the hotel did not meet your expectations in terms of amenities and overall condition. We take your comments seriously and will address the issues you've mentioned to ensure improvements. Your comfort and satisfaction are our top priorities, and we appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Manager
2/10 Terribile
Juli
Viaggio di gruppo
25 gen 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dirty needs remodeled, however staff was pleasant
Juli
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We appreciate your feedback and apologize for the condition of your room during your stay. Your comments are important to us, and we will use them to address areas that need improvement, particularly with regard to cleanliness and the overall appearance of the hotel. We're pleased to hear that the staff provided a pleasant experience. Your comfort is our priority, and we hope to have the opportunity to provide a better stay in the future.Sincerely,Hotel Manager
2/10 Terribile
Laurie
Viaggio con la famiglia
22 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible customer service
I booked the hotel for my husband, paid for it and then the front desk refused to register my husband even though it had the confirmation email. The front desk person was really rude and arrogant.
Laurie
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We sincerely apologize for the inconvenience and poor service you and your husband experienced during the check-in process. Your feedback is essential to us, and we will address this matter with our staff to ensure better service in the future. We value your business and appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Manager
4/10 Scarso
Trevor
Viaggio di lavoro
21 gen 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very run down and dirty
Trevor
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We apologize for the condition of your room during your stay. Your experience is not reflective of our standards, and we deeply regret any inconvenience caused. We take your feedback seriously and will address the cleanliness issues to ensure immediate improvements. Your comfort and satisfaction are our top priorities, and we appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Manager
2/10 Terribile
Paulo
Viaggio con la famiglia
20 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stains and dirty linen in a new check in room. Dated appliances and bugs everywhere. Main door did not work so you had to physically pull it apart. Leaking shower and holes in the walls everywhere. Bad attitude by staff when it was brought to their attention.
Paulo
Soggiorno di 4 notti a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. Your experience is unacceptable, and we deeply regret any inconvenience caused. We'll address the concerns you've raised, including cleanliness, maintenance, and staff attitude, to ensure immediate improvements. Your comfort and satisfaction are our top priorities, and we appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Manager
2/10 Terribile
Philip
13 gen 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This was just a last minute booking but the i arrived to the room and it was very clear that it was not properly cleaned. Bedding was all over the floor and no beds made. Bathroom still had a used bar of soap in the tub. Heater didnt work at all not recommend staying here and ice stayed at a lot of Microtels in the past.
Philip
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We apologize for the unacceptable conditions you encountered during your stay. Your experience is not reflective of our standards, and we deeply regret any inconvenience caused. We'll investigate the issues you've raised, including cleanliness and the functionality of amenities, to ensure immediate improvements. Your comfort and satisfaction are our top priorities, and we appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Manager
2/10 Terribile
Rhafi
Viaggio di lavoro
10 gen 2024
Rhafi
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Rhafi,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about the issues you faced to address them. If there are specific details you'd like to share or if there's anything we can do to make things right, please contact us directly. We value your input and hope to have the opportunity to improve your impression in the future.Sincerely,Hotel Manager
2/10 Terribile
Shanett
Viaggio di gruppo
3 gen 2024
Non mi è piaciuto: Personale e servizio
Staff was rude and told us we could take it or leave with no charge, We had to drive around and find a place to stay that we could park and fly. Then I received two charges to my card. She stated the rules changed Jan. 1 and that we couldn't leave our car while on trip. When I called hotel, they said it would be an extra $25 fee and I felt that was fair, but she said no we could not leave our car.
Shanett
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We apologize for the confusion and inconvenience you experienced regarding the parking arrangements. It's important for us to address the miscommunication and ensure that such issues are clarified with our staff. We'll review the situation and make the necessary adjustments to prevent similar incidents in the future. If there's anything specific you'd like to discuss or share, please contact us directly. We appreciate your feedback and your patience. We hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Manager
2/10 Terribile
keith
26 dic 2023
keith
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Keith,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would like to understand more about the issues you faced to address them. If there are specific details you'd like to share or if there's anything we can do to make things right, please contact us directly. We value your input and hope to have the opportunity to improve your impression in the future.Sincerely,Hotel Manager
2/10 Terribile
Jason
Viaggio di gruppo
24 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Microtel equals mega issues
It was terrible. First I had to put down a rediculous deposit on the room. Even that room had several items not working slow drains fridge not cold. Switched rooms to no cable service on tv several light bulbs out and slow draining tub and sink also. Then upon check out The place has come up with multiple bs unfounded complaints on us and charges us more money And us not getting the whole deposit back.
Jason
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We apologize for the numerous issues you encountered during your stay. Your experience is unacceptable, and we deeply regret any inconvenience caused. We'll investigate the concerns you've raised regarding room conditions, charges, and deposits to ensure immediate resolution. Your feedback is invaluable, and we appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to address your concerns and provide a much better experience in the future.Sincerely,Hotel Manager
2/10 Terribile
Andrea
20 dic 2023
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Andrea
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Andrea,We're sorry to learn that your experience didn't meet your expectations. Your feedback is important to us, and we would like to understand more about the issues you faced to address them. If there are specific details you'd like to share or if there's anything we can do to make things right, please contact us directly. We appreciate your input and hope to have the opportunity to improve your impression in the future.Sincerely,Hotel Manager
4/10 Scarso
Shannon
Viaggio con la famiglia
20 dic 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not the best stay I’ve experienced
The check in took a really long time, the hotel was a complete mess because it was under construction— but the construction areas were not safely blocked off so there was just a mess everywhere. The place smelled like cigarettes and weed. There was a couple yelling and fighting outside later at night in the parking lot, and the management didn’t do anything about it. It was a long night.
Shannon
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is crucial, and we'll address the issues with construction safety, unpleasant odors, and the disturbance in the parking lot to ensure immediate improvements. We take these matters seriously, and your comfort and safety are our priorities. If there's anything specific you'd like to discuss or share, please contact us directly. We appreciate your patience and hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Manager
6/10 Soddisfacente
Stewart
Viaggio di lavoro
18 dic 2023
Mi è piaciuto: Personale e servizio
Fits a need.
This is a reasonably priced average Hotel.
Stewart
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,Thank you for sharing your thoughts on our hotel. We appreciate your feedback. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to let us know. We strive to provide a comfortable and pleasant experience for all our guests.Sincerely,Hotel Manager
6/10 Soddisfacente
Catlyn
17 dic 2023
Catlyn
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
2/10 Terribile
Alan
17 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dirty. Nothing works at this property except the television. Blow dryer doesn’t work. Shower curtains moldy. Spilled Pepsi or root beer or whatever it was all over the table in the room from someone else before me sticky mess. Heater felt like a/c in the room in middle of November when I’m looking for warmth. Side door of building broken so anyone can just walk in at anytime of day. I can go on and on but I won’t
Alan
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We sincerely apologize for the unacceptable conditions you experienced during your stay. Your feedback is deeply concerning, and we take this matter seriously. We'll address the issues you've raised, including cleanliness, maintenance, and security concerns, to ensure immediate improvements. Your comfort and satisfaction are our top priorities, and we appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to provide a much better experience in the future.Sincerely,Hotel Manager
4/10 Scarso
Khaled, San Diego
11 dic 2023
My room smelt like a bathroom
Khaled
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest,We apologize for the unpleasant odor in your room. Your experience is not reflective of our standards, and we take this matter seriously. We'll investigate the issue to identify and address the cause promptly. Your comfort is our priority, and we appreciate your patience. If there's anything specific you'd like to discuss or share, please contact us directly. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager
8/10 Buono
Synda
9 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Synda
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Synda,Thank you for your 8 out of 10 rating! We appreciate your feedback. If there are specific areas where we can improve or any suggestions you have, please feel free to share. We hope to host you again and ensure an even better experience.Sincerely,Hotel Manager
10/10 Eccellente
Ali
8 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very affordable and bang for your buck!
Ali
Risposta di Hotel manager , il giorno 7 feb 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be very affordable and a great value for your money. Providing excellent value and service to our guests is our top priority. We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager
4/10 Scarso
Farrell
Viaggio con la famiglia
3 dic 2023
Non mi è piaciuto: Personale e servizio
Not great but not terrible
Decent room for the night. Clean at least. Needs a remodel. The TV in one of the rooms I purchased never worked. But for 150$ for two rooms. I would recommend a stay there.
Farrell
Soggiorno di 1 notte a dicembre 2023
2/10 Terribile
Traquida
27 nov 2023
Traquida
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Traquida,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about the issues you faced to address them. If there are specific details you'd like to share or if there's anything we can do to make things right, please contact us directly. We value your input and hope to have the opportunity to improve your impression in the future.Sincerely,Hotel Manager
8/10 Buono
Angela
27 nov 2023
Angela
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel manager , il giorno 3 feb 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
6/10 Soddisfacente
Lisa
20 nov 2023
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was under construction all access doors were open zero security besides the cameras reeked of marijuana up and down the hallways there was blood on our blanket selection of the breakfast items was very limited and I was charged a different amount than what expedia had told me my total charge would be
Lisa
Soggiorno di 2 notti a novembre 2023
2/10 Terribile
Terry
19 nov 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don't stay here!!
AC / heater broken as in didn't work at all. No hot water. Hair dryer didn't work. Spider in my room. Super small room, like half the size of a normal room. Breakfast selection?? What selection. 3 cereal options but only one had cereal in it. Pancake machine no batter to make pancakes. Toast no butter. Jelly was old and dry. DONT stay here!! What a joke!!
Terry
Soggiorno di 1 notte a novembre 2023
6/10 Soddisfacente
Edward
14 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Work on the exterior of the building with a lift up until 6 PM. Unable to sleep for an early flight the next day.
Edward
Soggiorno di 1 notte a novembre 2023
2/10 Terribile
Daniel
Viaggio di lavoro
10 nov 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rude management, they found no reason to inform me of construction work (resurfacing their parking spaces and would call me to move my vehicle twice even three times a day. Electric outlets constantly trip at the breaker. Elevator doesn’t work. Don’t stay here…
Daniel
Soggiorno di 7 notti a ottobre 2023
Risposta di andy, il giorno 19 nov 2023
we apologize for your inconvenience stay, we are not rude, more then 3 to 4 times we our staff inform you to park on next lot, due to doing new parking but still you never moved your car & we had to call you & never moved & our staff moved your car. on one let 5 to 6 equipment plugged & said breaker trip still we fix right away, elevator was fixed very next day. again we apologize for your inconvenience stay. thanks
6/10 Soddisfacente
geovany
Viaggio di gruppo, Viaggio di lavoro
9 nov 2023
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Todo bueno no excelente de 10 le doy un 6
geovany
Soggiorno di 3 notti a novembre 2023
6/10 Soddisfacente
Tashia
Viaggio di lavoro
8 nov 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Honestly I think everyone should pay the extra 20-100 dollars to get a nice hotel. I woke with a sore throat, phone didn’t work, tv didn’t work, blanket had stains all over it, towels were dingy and over used, and the bathroom was not properly cleaned. Will never again.
Tashia
Soggiorno di 1 notte a novembre 2023
8/10 Buono
Nancy
6 nov 2023
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was a clean bed and great staff. They were working on fixing the parking lot and upgrading the property. The outside door close to my room did not close and lock, anyone could walk into the building.