Cortile

Recensioni per Royal Singi Hotel

4 out of 5
Royal Singi Hotel
Lal Durbar, Kamaladi, Kathmandu

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 5 su 21 recensioni" "
Valutazione di 8 - Buono. 10 su 21 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 21 recensioni" "
Valutazione di 4 - Scarso. 0 su 21 recensioni" "
Valutazione di 2 - Terribile. 1 su 21 recensioni" "

8,0/10

Pulizia

7,6/10

Personale e servizio

8,0/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

MD, Canada

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was kind and welcoming - lobby is beautiful - rooms (which, I upgraded to larger style) were gorgeous. I stayed 5 nights in total - comfortable, safe-feeling, clean and walking distance to Tamale - highly recommended.
Soggiorno di 1 notte a novembre 2019
Risposta di Pema Ghale, il giorno 26 nov 2019
Dear Valued guest, Namaste and Greetings from Hotel Royal Singi, Kathmandu! We are glad that you enjoyed your stay with us - we'll share your feedback with our team. Thank you for your positive comments and recommendation and we hope to have you with us again on your next trip to Nepal. Yours Sincerely, Pema Ghale Reservation manager

10/10 Eccellente

MD

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is lovely, clean and located a short walking distance from some of the best spots in Kathmandu. Staff have been delightful. Highly recommended.
Soggiorno di 2 notti a ottobre 2019
Risposta di Pema, il giorno 1 nov 2019
Dear Valued guest, Namaste and Greetings from Hotel Royal Singi, Kathmandu!! Thank you for taking your time to review us. We are glad that you had enjoyed your stay with us. We'll share your feedback with our team. We will definitely look forward to seeing back on your next visit to Kathmandu. Yours Sincerely, Pema Ghale Reservation manager

10/10 Eccellente

Yaorong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a luglio 2019
Risposta di Prozwal, il giorno 1 ago 2019
Dear Valued Guest, Namaste and Greetings from Royal Singi Hotel Kathmandu!! Thank you for taking your time to review us. We are glad that you had enjoyed your stay with us. We'll share your feedback with our team. We will definitely look forward to seeing back on your next visit to Kathmandu. Yours Sincerely, Prozwal Manandhar Reservations Manager 1st August, 2019

6/10 Soddisfacente

LN

Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a febbraio 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 4 notti a settembre 2018
Risposta di Prozwal, il giorno 11 set 2018
Dear Valued Guest, Thank you for staying at Royal Singi Hotel!!! Thank you very much for your feedback. We are glad to hear that your overall experience was a comfortable and seamless one! We hope that your travels will take you this way again as we would love to welcome you back soon!

8/10 Buono

Lionel , Singapore

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice quiet hotel
Stayed there from 8th to 11 May. Hotel was tucked at the fringe of Thamel. Its about 10mins walk to Thamel. Hotel rooms are very spacious and everyone was quite warm and friendly even down to the housekeepers which leave a very deep impression for me. I was a frequent travellers and have been to many countries. But this hotel housekeepers service was exemplary. Every morning they will greet me with a very warm smile (though many hotel staff does that). But one incident really touch my heart which is on the last day before my flight i asked for a half day extension and put my room on (do no disturb). They came to my room and asked if i needed to have my rooms clean. I think all this small gesture really makes my day. But i feel that the breakfast needs to improve. The variety is way too little. Food is a bit too salty. Personally i like the location as it is slightly away from city traffic. My rooms are away from the roads so it is not noisy. But opposite the hotel there is a small malls which has a supermarket which i find it wonderful. Behind the hotel we have a lot of souvenirs shop, massage, money changers, restaurants etc... On the whole this hotel is really up to the 4 stars standard
Soggiorno di 3 notti a maggio 2018
Risposta di Prozwal Manandhar, il giorno 18 mag 2018
Dear Lionel, Greetings from Royal Singi Hotel! Thank you very much for taking the time to review your stay with us at Royal Singi Hotel!! I am so pleased that you enjoyed your time with. it is disappointing to know that some areas of your visit fell short of your expectations. Please accept my sincere apologies for the inconveniences caused and rest assured that your valuable comments were brought up to the teams concerned for their necessary actions.We take great pride in ensuring that each of our guests is made to feel very much at home at Royal Singi Hotel, and this is lovely to read. I have shared your kind words with my Executive Housekeeper and her team this morning, who are all delighted. Thank you.

8/10 Buono

Loky, UK

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Excellant
Everything's fine with this hotel. Been numbers of time and no comment for all expects of need that require to have with customer,
Soggiorno di 2 notti a febbraio 2018
Risposta di Prozwal, il giorno 20 feb 2018
Dear Mr.Loky, Greetings from Royal Singi Hotel, Kathmandu! It gives us great pleasure to learn that you were comfortable and felt well-taken care of during your recent stay at Kathmandu. Thank you for your positive comments and recommendation and we hope to have you with us again on your next trip to Nepal.

10/10 Eccellente

Kris and Garth, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel in centre of Kathmandu
We have used this hotel many times and it has always maintained its standards of excellence.
Soggiorno di 1 notte a novembre 2017
Risposta di Prozwal, il giorno 25 dic 2017
Dear Guest, Thank you very much for your positive feedback and highly recommending us. As you can imagine, it is always important for us to have feedback from our guests. I am pleased to read that you enjoyed the comfort of the room and service. Our priority is to always make our guest’s stay smooth and relaxing in a convivial ambiance, this is indeed the essence of our hotel. We are very much looking forward to greeting you again at Royal Singi Hotel in near future.

8/10 Buono

Utkarsh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Place to Stay
The Location of the Hotel is Excellent but there should be Indian Menu in Breakfast and in Lunch & Dinner.
Soggiorno di 3 notti a novembre 2017
Dear Valued Guest, Thank you for your preference and for reviewing your Royal Singi Hotel experience. Whilst we are glad to read your positive comments, it is disappointing to know that some areas of your visit fell short of your expectations. Please accept my sincere apologies for the inconveniences caused and rest assured that your valuable comments were brought up to the teams concerned for their necessary actions. Once again, thank you for taking precious time off to leave us your invaluable review and we look forward to welcoming you back soon.

8/10 Buono

kARL K

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Went for business trip. Conducted meetings at hotel. Service and food was ok.
Soggiorno di 3 notti a settembre 2017
Dear Karl K, Thank you for choosing Royal Singi Hotel as your choice of accommodation for business trip. We are delighted that you had an overall positive experience and we certainly look forward to welcoming you back. Best regards, Prozwal Manandhar Reservations Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel de transfert entre le Népal et un trek au Mustang. Bonne situation (prochaine du quartier de thamel et autres commerces ou restaurants). Bon standing pour 2 ou 3 nuits.
Soggiorno di 1 notte ad agosto 2017

6/10 Soddisfacente

SUJAY, INDIA

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Over priced,A.C problem, WiFi not connecting.
Reception - Not co operative with guest. Food - Breakfast is excellent. Housekeeping - Room cleaning was good. But the Air condition was not working.I report to reception so many times but they unmoved. WIFI not worked since i check in. Stayed in room no 514 for two days.
Soggiorno di 2 notti a giugno 2017
Risposta di Prozwal , il giorno 16 giu 2017
Thank you for taking the time to share this review with us, we appreciate your feedback which gives us the opportunity to continually improve our service standards and guests' experiences. We sincerely apologise that your recent stay fell short of your expectations and the frustration that you have experienced. Please be assured that we greatly value every one of our guests and your comments have been shared with our team as such a standard is not what we pride ourselves in. We hope that we will have an opportunity to welcome you back again and recover your impression of the hotel.

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Royal Singi
Noisy room needs updating
Dear Michael, Thank you very much for your feedback. We do value your comments and are always looking to improve our service. We would like to apologize that your recent stay did not meet your expectations. It is our aim to present every guest with thoughtful and seamless service throughout their stay and please be assured that we are looking into your feedback and are working with the relevant departments to improve on our service standards as well as our offerings. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. Thank you once again for your precious feedback. Best Regards, Prozwal Manandhar Reservation Manager

8/10 Buono

Ross

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location and staff.
Was here a few years ago, improved wifi in rooms, fridge in room, good staff, fast inexpensive laundry, great location for exploring, nearby restaurants, ok breakfast. Bathroom reasonable but water not clear.

6/10 Soddisfacente

Abhineeth

8/10 Buono

John, San Francisco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff was very nice.

8/10 Buono

Lu, Bergen

Mi è piaciuto: Personale e servizio
Fairly good
The furniture is a bit old. not very satisfy with bathroom since no hot water during noon time and once saw a small bug climbing. But generally, it is quite convenient place and service is very nice. But bad wifi during my stay.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Improve your hospitality
Very non-cooperative staff

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
We had a big water leak in our room! I booked a room for 4 persons and got 2 very small single beds.