Frigorifero, microonde, forno, piano cottura
Controlla disponibilità

Recensioni per Stunning retreat with private hot tub, firepit & 1 acre of country charm

Stunning retreat with private hot tub, firepit & 1 acre of country charm
Kenwood, CA

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 47 su 64 recensioni" "
Valutazione di 8 - Buono. 10 su 64 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 64 recensioni" "
Valutazione di 4 - Scarso. 2 su 64 recensioni" "
Valutazione di 2 - Terribile. 2 su 64 recensioni" "

9,2/10

Pulizia

Recensioni

10/10 Eccellente

Kim F., Florida

Mi è piaciuto: Pulizia
Great Wine Country Stay
Wonderful house and location. It was very private but easy access to wineries and restaurants. We did have a few small issues with things like the door entry system not functioning properly and the firepit gas running out, but overall it was a very nice rental!
Soggiorno di 2 notti a maggio 2024
Risposta di VrboOwner, il giorno 23 mag 2024
Hi Kim, Thank you so much for sharing your experience with us. We're delighted to hear that our beautiful home met your needs and that you enjoyed its location. We apologize for any issues with the entry door or firepit. Your feedback is important to us, and we will definitely follow up with our local team to address these areas. We hope to have the opportunity to host you again in the future!

10/10 Eccellente

Valerie M., Reno, NV

Mi è piaciuto: Pulizia
Beautiful stay in a great little town!
We sincerely enjoyed our stay in Kenwood at this incredible home. It is even more quaint and beautiful than the pictures describe. Enjoy morning coffee on the beautiful wrap around patio and a dip in the clean hot tub out back on the cooler evenings. We enjoyed the short walk into town for a stop at some wineries as well as dinner at Palooza (YUM!). The home is very clean and cutely decorated. Property management was quick to help during one hiccup we had with the code not working to get into the home. Otherwise, excellent stay! My only hope would be for a larger sitting area in the living room area.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Nancy M.

Mi è piaciuto: Pulizia
Sparkling Event
The house was generally well appointed. As a tea drinker I always feel slighted when there is no kettle. Some of the pillows are in need of replacement. Loved the bocce and hot tub. Great location! Brochures in tgd house were from 2022 and there were a few cleaning issues, sticky stuff on kitchen floor and used shower cap in the master bath.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Melissa G.

Mi è piaciuto: Pulizia
Great location, house, property
Thanks for a great stay!
Soggiorno di 4 notti a dicembre 2023

6/10 Soddisfacente

Mark H., New York, United States

Mi è piaciuto: Pulizia
Nice Place with Connection Challenges
Overall, this property was near advertised, except for the WiFi. I could not use their WiFi, as the password wouldn't work. I asked the management company for help, they said they would call, but never did. It was incredibly frustrating, where I had to work from another location. So, in summary, great place IF you don't need to be connected. If you do, then I would find another place.
Soggiorno di 2 notti a luglio 2023
Risposta di VrboOwner, il giorno 3 ago 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

10/10 Eccellente

Richard C.

Mi è piaciuto: Pulizia
Napa Getaway
Beautiful property for our group of 7. Only issue was door lock which we could not figure out and internet. We simply used back door key after property manager gave us access to lock box. We also had data packages on all our phones, so internet was not an issue for our group. All in all very satisfied with our stay.
Soggiorno di 4 notti a maggio 2023
Risposta di VrboOwner, il giorno 20 giu 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

6/10 Soddisfacente

Stephanie G.

Mi è piaciuto: Pulizia
Nice, but no service
This was a beautiful home! Thoroughly enjoyed the hot tub. The down side, the Wi-Fi constantly goes out and with no cell service it was a bit nerve wrecking. The other thing, the upstairs bedroom with two beds doesn’t ventilate well so turning on the heater to warm up the main areas of the house turned that room into a sauna! Lastly, the host wasn’t responsive at all. We had a couple questions that went unanswered, which wasn’t the end of the world but still annoying. Also, the trash can in the kitchen is the size of a trash can that belongs in a bathroom. Kind of annoying having to take the trash out all the time. Overall, decent place.
Soggiorno di 3 notti a febbraio 2023
Risposta di VrboOwner, il giorno 20 giu 2023
Stephanie, thank you for sharing your feedback, we're so pleased that you thought our home was beautiful and that you especially enjoyed the hot tub! That said, we apologize for the areas you felt in need of some attention and for any disconnect in service you felt when communicating with our team. The local manager assured us that they are looking into your concerns and will address them. We appreciate your feedback as we view it as an opportunity to improve and we hope to have the opportunity to host you on your next getaway.

10/10 Eccellente

Dan B.

Mi è piaciuto: Pulizia
Quiet and Comfortable
House as described - very nice indoor and outdoor space. Quiet neighborhood yet close to wineries and food in Kenwood. Clean and comfortable beds. Great stay. Only issue was communication with Vacasa. Got pushed plenty of notifications with all necessary information for the stay, but did not receive any response to in App messaging, email, or text questions.
Soggiorno di 3 notti a novembre 2022

8/10 Buono

Terry R.

Mi è piaciuto: Pulizia
R and R
Great except no internet for 3 days. This, no streaming.
Soggiorno di 3 notti a luglio 2022

8/10 Buono

frank l., san jose, ca

Mi è piaciuto: Pulizia
Great location in the wine country
PROs: Property located in a very quiet, remote area of Kenwood. Lots of open space inside and out...fire pit, jacuzzi, lots of chill space outside...including bocci ball court. CONs: really just three items 1) trundle room is really not a room. This is the room next to the master, didvid by a set of sliding barn doors...Zero privacy between the rooms. So think of this as a 3 bedroom place not 4. 2) VRBO+Vacasa integration: Booking was done on VRBO "and" Vacasa. Now you have to sign-on and process rental on both site/app/email. Just adds a lot more layers to the whole transaction//communication process. 3) minor item...a large pile of towels were left in the front family room. All in all...great place 👍🏽
Soggiorno di 3 notti a maggio 2022
Risposta di VrboOwner, il giorno 20 giu 2023
Thank you for staying with us, Frank. We are so glad the location worked out well for you. We apologize for the details missed by the housekeeping team and will forward your concerns to ensure they are paying close attention to detail for future guests. We appreciate your feedback and hope we have the opportunity to host you for an exceptional stay in the future!

10/10 Eccellente

Joshua H.

Mi è piaciuto: Pulizia
Perfect location
Fantastic house right in the middle of everything. Exactly as described/pictured.
Soggiorno di 7 notti ad aprile 2022

10/10 Eccellente

Christina E.

Mi è piaciuto: Pulizia
Charming abode
The management was wonderful and very attentive.
Soggiorno di 3 notti ad aprile 2022

10/10 Eccellente

Chris N.

Mi è piaciuto: Pulizia
It was very cozy, clean and neat. The kitchen has everything. My family love the fire pit.
My families love the fire pit outside where we made smores nightly. Big backyard where our little ones can roam around and play all day and night. Spas was a bonus where the wifey can relax after long a day.
Soggiorno di 3 notti a marzo 2022

10/10 Eccellente

Chris G.

Mi è piaciuto: Pulizia
Awesome place
Love the backyard area
Soggiorno di 3 notti a novembre 2021

8/10 Buono

Christopher Z., Summit, USA

Mi è piaciuto: Pulizia
Wine country
Nice property in convenient and quiet neighborhood. Outdoor space was good especially bocce court. Would consider again for group of 8 with family and kids, but might think twice for 8 adults considering king to queen to twin to trundle ratio.
Soggiorno di 4 notti a settembre 2021

10/10 Eccellente

Robby P.

Mi è piaciuto: Pulizia
It was a nine place
Wonderful get away
Soggiorno di 3 notti a settembre 2021

10/10 Eccellente

Cindy L.

Mi è piaciuto: Pulizia
Great place
Very cute place and comfortable.
Soggiorno di 4 notti a luglio 2021

10/10 Eccellente

Kelly R.

Mi è piaciuto: Pulizia
Lovely house for a weekend in wine country!
Lovely house for a weekend in wine country! The house was clean (9/10) and the kitchen was better stocked than I anticipated based on previous reviews. We experienced a leaky kitchen sink and an unrelated power outage the first night and the Turnkey 24/7 assistance team was efficient and helpful in their response. The house is better suited for 6 occupants as the twin bed and trundle off of the Primary Suite were extremely uncomfortable. The Owner should consider upgrading both of these mattresses. The house is equipped with exterior Ring cameras, which is understandable for security, but felt invasive when we were in the hot tub, eating dinner outside and playing bocce. It would be comforting to have this acknowledged in the Welcome email/ book and explain how the cameras are used and monitored. At the time of our stay, Ubers and Lyfts were scarce in Kenwood, so factor that into your plans for getting around in wine country. I would 10/10 recommend this house given the value.
Soggiorno di 3 notti a giugno 2021
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Kelly, Thank you for taking the time to share your experience with us. We’re thrilled to hear you had a great stay and hope that you made yourselves right at home. With regard to the cameras located around the property, please know that these are only used as an additional layer of home security, and we can assure you that guests are never recorded or monitored during their stays. While mattress preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. You were perfect guests, and we cannot wait to host you again. -The TurnKey Team

2/10 Terribile

Erik B.

Non mi è piaciuto: Pulizia
Beware: poor customer relations and experience
We booked a cross country family trip to this property. Our party included 2 doctors, a sales executive, a business owner and a law enforcement officer: we are good conscientious people and were interested in a relaxing weekend for young professionals for a special birthday. At check in our guests were off of a redeye and already up approaching 24 hours. We arrived and put our custom code in the lockbox only to find that the lockbox doesn’t work. Locked out. We called the customer service number for the listing and were told “the spare key is in a lockbox attached to a bench.” We scour the property, there is no bench. It takes an hour to convince them of this fact. They send the “housekeeper” to let me in. 45 minutes later she shows up with her boyfriend, 2 strangers showing up in the dark, with NO ABILITY TO LET US IN. But we had to live in the fear of these 2 strangers on our property in a strange city after dark. She ultimately calls the property manager who is 45 minutes away. 3-4 hours in now. Finally the property manager shows up, refuses to get us a hotel. He tries to upgrade the door technology for a half hour, no success. He calls a locksmith. Locksmith comes an hour later. We finally get in around midnight. We ended up with a patio door that didn’t fully lock, a dead bolt hole with duct tape, and metal shrapnel from the locksmith on the deck which ended up getting painfully stuck in a guests foot the next day. So we lost an entire night of our stay, and got no sympathy or restitution from them. I can’t even speak to a corporate representative to tell this story. Hopefully they see this here and feel the need to make this right. Customer service is nonexistent. Not one call or text the next day “sorry that happened did it work out?” Nothing. I called the call center to complain they say corporate will get back to you in 1-2 days, and refuse to put me through to corporate, and say they can’t refund us. Rinse and repeat for a full week. Vrbo call center was the same deal. Stonewalling and no ability to help or even speak to someone at corporate. Overall in my opinion turnkey is Unsafe, heavily outsourced, has no local footprint to help, has no regard for clients- I would stay far away.
Soggiorno di 3 notti a giugno 2021
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Erik, Thank you for taking the time to leave us this feedback, and we’re so sorry to hear your experience with us was not as great as it should have been due to the issues you encountered during your stay with us. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Please know that our local Operation team has been made aware of this incident and working diligently to get them resolved to prevent similar problems moving forward. Although it doesn’t change things, we appreciate you accepting the compensation we were able to offer. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and keeping our properties in perfect shape. If there is anything else we can do for you, please reach out to our 24/7 guest hotline and let us know. -The TurnKey Team

10/10 Eccellente

Val C.

Mi è piaciuto: Pulizia
Country Charm
The house and location was perfect. We own a vineyard in Napa and our GM was getting married in Penngrove. Kenwood was right I. Between the two. The house is ultra charming with everything provided for the guest experience to be exceptional. It would have gotten 5 stars in all categories except for one issue-SPIDERS! Our guests upstairs killed three large spiders and the husband received 5 awful spider bites while sleeping at night! There were no issues in the downstairs..
Soggiorno di 4 notti a giugno 2021
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Val, Thank you for taking the time to leave this review. We are sorry to hear about the spider issues and for any inconvenience, this caused as well. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. We are so glad you called our 24/7 guest hotline to let us know about it. Please know that our local Operations Team is following up about the spider issues and will make sure pest control is scheduled if needed. By the way, you were perfect guests, and we’re looking forward to hearing from you again! -The TurnKey Team

8/10 Buono

Peter D., Madison

Mi è piaciuto: Pulizia
Great stay
Overall, our stay was wonderful and the home had all the amenities needed for a great stay in wine country. The backyard was beautiful and the hot tub, bocce ball court, and seating areas were lovely. The place was spotless and check-in process was super easy. We had a great time here! A few suggestions/points of feedback: 1. Timing of lights outside was strange. Just because the “quiet hours” begin after 10pm does not mean we should not be able to have lighting outside after 10pm. It would be nice to be able to control this. 2. Blackout shades needed in all bedrooms (some window didn’t have windows dressings, generally). Skylights in bedroom directly over the bed we’re unfortunate as did not have coverings and it was very hard to sleep after the sun rose. 3. The propane tank/fire pit did not work. Usually an easy fix, nobody was able to come to our house to help. For the high price of the rental, this feels like a service that should be included.
Soggiorno di 3 notti a maggio 2021
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Peter, Thank you for leaving this review, and we’re happy to hear that you had a wonderful stay at our place! That being said, we do apologize for the propane issue with the fire pit you encountered during your stay with us. We understand your frustration with our lack of follow-up, but we are glad you were able to find a replacement propane tank at the home. Please know that we will follow up with our local Field Operations team to ensure guest issues are handled in a timely manner moving forward. We value your feedback, and your suggestions about the lights outside and blackout shades have been passed along to the homeowner for consideration. Although it doesn’t change things, we appreciate you accepting the compensation we were able to offer. Thank you for your patience, and we hope to host you again in the future! -The TurnKey Team

10/10 Eccellente

Eliza C.

Mi è piaciuto: Pulizia
Great rental
We enjoyed our time at this lively home in a quiet little neighborhood.
Soggiorno di 3 notti a maggio 2021

8/10 Buono

Matthew S.

Mi è piaciuto: Pulizia
Wine Country Getaway
Great location in a quiet neighborhood. Nice outdoor space with propane fire pit, bocce ball court, and hot tub, plus plenty of sitting area and wrap around porch. Close to wineries and restaurants. Lots of natural light, twin room has no shades so don’t sleep in! Quiet hours enforced, perfect place for a family getaway from the hustle and bustle. The property is good for kids to run around and explore. Kitchen could be better stocked with cooking utensils, cutting boards, plastic cups for outside, etc. Porch needs some tlc and the barbecue is functional but not great. Overall a great experience, just small things could make it even better.
Soggiorno di 4 notti ad aprile 2021
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Matthew, Thank you for taking the time to leave this review and helpful feedback! We’re so happy to hear that you enjoyed our beautiful home and all its fun amenities. Please be assured that our local team has been advised of your observations regarding the blinds, kitchen items, and outdoor maintenance. Next time, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. Thank you for taking care of our place like it’s your own, and we look forward to hosting you again! -The TurnKey Team

10/10 Eccellente

Jennifer E.

Mi è piaciuto: Pulizia
Trinidad
Petfect
Soggiorno di 2 notti ad agosto 2020

10/10 Eccellente

Dylan W.

Mi è piaciuto: Pulizia
Fantastic Escape
Great time had by the eight of us at the property. Prime location with great places to bike, close proximity to town, and quiet neighborhood. Only change I’d make would be: 1) add blinds to upstairs bedroom with the twin cots; 2) advertise espresso maker as a Keurig so you pack pods instead of beans. All else was fantastic!
Soggiorno di 5 notti a luglio 2020
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Dylan, Thank you for taking the time to share your experience with us! We’re thrilled to hear you had a great stay and hope that you made yourselves right at home. Please let us assure you that we value your feedback, and your recommendations have been passed along to the homeowner. You were perfect guests, and we cannot wait to host you again! -The TurnKey VR Team

10/10 Eccellente

Grace S.

Mi è piaciuto: Pulizia
wedding trip
Love the property, good location, peaceful and very relaxed.
Soggiorno di 5 notti a settembre 2019

10/10 Eccellente

Renee T.

Mi è piaciuto: Pulizia
Great girls getaway
Loved the gathering space outside and the hot tub. Thanks!
Soggiorno di 3 notti a settembre 2019

10/10 Eccellente

Carissa F.

Mi è piaciuto: Pulizia
Perfect for a girls weekend!
We had a wonderful time at this property. The back yard (with games, fire pit, and hot tub) was so beautiful we spent most of our evenings there instead of going out. The first day we ran out of propane for the fire pit, and the property manager sent someone out right away to replace. Communication was also very easy and quick since it was all done via text/app.
Soggiorno di 3 notti a settembre 2019
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Carissa, Thank you for the compliments, and we love hearing how much you enjoyed the backyard and awesome amenities. Thank you for giving our guest experience team a call to let us know about the propane. We're here 24-7 in case anything comes up during your stay. You were the perfect guests, and we look forward to the next time! -The TurnKey VR Team

10/10 Eccellente

Derek W.

Mi è piaciuto: Pulizia
VRBO is the worst company for consumers and owners
VRBO is the 'worst' company on the planet for both users and property owners. The house was great
Soggiorno di 2 notti a settembre 2019
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Derek, Thank you so much for taking the time to leave a review. We appreciate your feedback and are so happy to hear that you enjoyed your stay at this beautiful home. That being said, we're sorry to hear your experience with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service before, during, and after your stay. If there is anything that we can do to make your experience with us better, please reach out at any time and let us know. - The TurnKey VR Team

10/10 Eccellente

Tom J.

Mi è piaciuto: Pulizia
Beautiful Home
We loved it!
Soggiorno di 2 notti ad agosto 2019

10/10 Eccellente

Toni B.

Mi è piaciuto: Pulizia
Kenwood vacation
Fantastically quaint house. Just perfect if you want to stay in the local area which isn’t busy with tourists, etc. peaceful. House can sleep quite a few people but two of the beds are like box springs and are super hard. Very close to Glen Ellen (5min) which is a cute area. Also has a better grocery store if you need to gather groceries and cook. Amazing wine and spirits collection if you want to get that also. Fire pit is full (if you rent this house soon. We put in a new tank). Renters are responsible for the tank FYI. Super charming and would stay there again. Really loved this house!
Soggiorno di 2 notti a luglio 2019
Risposta di VrboOwner, il giorno 20 giu 2023
Hi Toni, Thank you for taking the time to leave this review and we are happy to hear that you enjoyed your stay in our home. We really appreciate your insights on the home and know these will be helpful for future travelers as well. You were wonderful guests and we would love to host you again at any time. – The TurnKey VR Team