We are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for the problem with the shower and want to note that it became inoperable two weeks before your arrival and you were notified right away. It is being repaired and the homeowner is researching replacement options for the blinds, as well. We always strive to provide seamless and stress-free check-ins and apologize if this was not your experience. We shared your comments with the appropriate parties and we hope to have the chance to better impress you in the future.

Thank you for taking the time to share your experience, Lindsey. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us while in the home so that we could rectify the situation. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.