Vista aerea

Recensioni per Aminess Liburna Hotel

4 out of 5
Aminess Liburna Hotel
Put od luke 17, Korcula

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 137 su 276 recensioni" "
Valutazione di 8 - Buono. 92 su 276 recensioni" "
Valutazione di 6 - Soddisfacente. 26 su 276 recensioni" "
Valutazione di 4 - Scarso. 12 su 276 recensioni" "
Valutazione di 2 - Terribile. 9 su 276 recensioni" "

9,0/10

Pulizia

8,4/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2019
Risposta di Tereza, il giorno 21 ago 2019
Dear guest thank you for your rewiev

10/10 Eccellente

Aída

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Local agradável,com linda vista da ilha de Korcula,bom café da manhã,quarto confortável,porém um pouco longe da parte antiga da cidade e do porto,para andar a pé com malas.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great spot.
We loved the location, the views from our room of the old town and the breakfast.
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Rooms have an abnormal lay-out- there is an upstairs with a bedroom and bathroom. Very difficult to get in and out of the tub/shower if you have a mobility issue or are older. Breakfast was adequate. Location is ok- you have to walk through a very poorly lit area with abandoned buildings to get to the hotel from the old town although the walk is only about 10 minutes. Hotel does not live up to the Aminess brand.
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

HECTOR ALEJANDRO

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me gustó bastante accesible a pie 7 minutos tranquilo incluso disfrutas la caminata para apreciar la orilla de la costa con playas, dónde el agua está limpísima, el hotel buenísimo limpio personal muy atento, es para disfrutar mucho. Una de mis mejores estancias
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Ann

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is quite big and comfortable. It is perhaps, a little tired in decor but is pleasant with some very nice retro furniture. Bedrooms are clean with good sized bathrooms. Breakfast was buffet style and very generous. We noticed a lot of tour companies use this hotel. The view from the dining area is just beautiful. Lovely little swimming areas around the hotel. Easy walk into the old town.
Soggiorno di 3 notti a ottobre 2023

2/10 Terribile

Udayan

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e comfort della camera
I had booked a room with a sea side balcony. I had a balcony but it had no sea side view. Hotel said they were booked and rooms were already assigned. I called hotels.com and told them to work with the hotel directly for a full refund. It did not meet my expectation and I really hope Hotels.com can remediate this issue
This was the room I was given as a sea side balcony.
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Michel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très belle chambre c'est comme une suite, deux étages, chambres de bain et salle d'eau, plage en face de l'hôtel, déjeuner excellent, tout est au top.
Soggiorno di 3 notti a settembre 2023

8/10 Buono

Dan

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice property with pool and access to nearby beach, good breakfast included. 15 min walk to center of town with several hills - get a €10 taxi if you have luggage. Not very responsive via Expedia messages and not available via WhatsApp. Lot of emphasis on selling you additional tours, rentals, etc.
Soggiorno di 1 notte a settembre 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Dan,Thank you for taking the time to share your feedback on your recent stay at Aminess Hotel Liburna. We appreciate your insights and are glad to hear about the positive aspects of your experience.We're delighted that you enjoyed the property, including the pool and access to the nearby beach. It's also great to know that you found the breakfast to be good. Your tip about taking a taxi for luggage during the 15-minute walk to the town center is valuable information for future guests.We apologize for any inconvenience regarding communication responsiveness via Expedia messages and the unavailability via WhatsApp. We'll review our communication channels to ensure better responsiveness in the future.Additionally, we appreciate your feedback regarding the emphasis on selling additional tours and rentals. We'll take this into consideration and work on finding a balance to ensure a positive guest experience without being overly intrusive.Thank you for choosing Aminess Hotel Liburna, and we hope to have the opportunity to welcome you back for an even more enjoyable stay. If there's anything else you'd like to share or if you have further suggestions, please feel free to reach out.Best regards,Irena Simunic

6/10 Soddisfacente

Amy Jo

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Lovely location and nice staff. Great breakfast. Room and all hotel areas totally outdated and ten years past needing a renovation. Old gross carpets everywhere and very old IKEA type furniture. The location is perfect though.
Soggiorno di 1 notte a settembre 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Amy Jo,Thank you for taking the time to provide your feedback about your recent stay at Aminess Hotel Liburna. We appreciate your candid remarks and insights.We are pleased to hear that you found our location lovely and our staff nice. It's also great to know that you enjoyed the breakfast.However, we genuinely apologize for any inconvenience caused by the outdated condition of the room and hotel areas. Your comments about the carpets and furniture are duly noted, and we understand the importance of maintaining a fresh and modern atmosphere for our guests.Please know that we take your feedback seriously, and we will be reviewing our facilities for areas of improvement. Renovation plans are essential to ensure that we meet and exceed the expectations of our valued guests.We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future with an improved and updated experience. If there's anything specific you'd like to share or if there are particular areas you believe we should focus on, please feel free to reach out.Thank you for choosing Aminess Hotel Liburna. We value your feedback, and we look forward to the possibility of hosting you again.Best regards,Irena Šimunić

10/10 Eccellente

Natasha

Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

William

Soggiorno di 1 notte a settembre 2023

8/10 Buono

Sabina

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The staff at this hotel is exceptional, courteous and very helpful. The property is well located and an easy walk to town. I don’t think the rooms are four star hotel quality. The bed linens are poor quality, you’ll sleep but it won’t feel nice. The bathroom towels are sparse and small, no robes available. This is a three star hotel, at most, judging from other four star properties I’ve stayed at.
Soggiorno di 1 notte a settembre 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Sabina,Thank you for sharing your feedback about your recent stay at Aminess Hotel Liburna. We genuinely appreciate your time and insights.We are delighted to hear your positive comments about our exceptional and helpful staff and the convenient location of our property. We take great pride in providing excellent service, and we're pleased that our team made a positive impression.However, we are sorry to learn that certain aspects of the room did not meet your expectations. We appreciate your honesty regarding the bed linens and bathroom towels. Your feedback is important to us, and we will certainly review these areas to identify ways to improve the quality and comfort for our guests.It's worth noting that we do offer robes upon request, and we regret if this information was not communicated effectively during your stay. We appreciate your understanding, and we would have been happy to deliver them to your room at any time.Your input is invaluable, and we hope to have the opportunity to welcome you back, providing you with an improved and more satisfying experience. If there are specific areas you would like us to focus on or if there's anything more you'd like to share, please feel free to reach out.Thank you for choosing Aminess Hotel Liburna. We look forward to the possibility of hosting you again.Best regards,Irena Simunic

10/10 Eccellente

Noémie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, with amazing pool and mountain city views
Soggiorno di 2 notti a settembre 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Noemie,Thank you for taking the time to share your positive experience at Aminess Hotel Liburna! We are delighted to receive your perfect 5/5 rating and appreciate your kind words.It's fantastic to hear that you found our hotel to be great and that you enjoyed the amazing pool and mountain city views. Providing our guests with a memorable and enjoyable experience is our top priority, and we're thrilled that you had such a positive stay.We appreciate your feedback and hope to have the pleasure of welcoming you back to Aminess Hotel Liburna in the future. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share.Thank you for choosing our hotel, and we look forward to the opportunity to host you again.Best regards,Irena Simunic

10/10 Eccellente

Linda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place in Korcula
This hotel is in a great location with welcoming staff and a great breakfast. It is easily walkable from the ferry, rather than walking thru streets take the walkway around the waterfront for an easier short walk. The pool and beach are really nice with shade if you want a break from the sun.
Soggiorno di 2 notti a settembre 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Linda,Thank you for sharing your positive experience at Aminess Hotel Liburna! We are thrilled to receive your 10/10 rating and appreciate your kind words.It's wonderful to hear that you found our hotel to be in a great location and that our staff was welcoming. We're glad you enjoyed the breakfast and the convenience of the location, especially the tip about taking the walkway around the waterfront for an easier and more pleasant stroll from the ferry.We're also pleased that you enjoyed the amenities, including the pool and beach, and that there are options for shade when needed. Providing a comfortable and enjoyable environment for our guests is our top priority, and we're delighted that you had a positive experience.Thank you for choosing Aminess Hotel Liburna, and we look forward to the possibility of welcoming you back for another great stay in Korcula.Best regards,Irena Simunic

8/10 Buono

Paola

Soggiorno di 2 notti a settembre 2023

6/10 Soddisfacente

Gina

Viaggio di coppia
The view was beautiful! Carpet and sofa were dirty. Hated the stairs to the bedroom
Soggiorno di 3 notti a settembre 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Gina,Thank you for sharing your feedback about your recent stay at Aminess Hotel Liburna. We appreciate your time and your insights.We're delighted to hear that you enjoyed the beautiful view, but we're sorry to learn about the issues you encountered. Please accept our apologies for any inconvenience caused by the dirty carpet and sofa. We take such matters seriously, and we will address this promptly to ensure a cleaner and more comfortable environment for our guests.We also understand that the stairs to the bedroom were not to your liking. We appreciate your feedback on this matter, and we want to inform you that alternative room options are always available. Our reception staff is more than happy to assist in finding a room that better suits your preferences, including one without stairs.Your feedback is valuable, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more satisfying experience. If there's anything more you'd like to share or if there are specific areas you'd like us to focus on, please feel free to reach out.Thank you for choosing Aminess Hotel Liburna. We look forward to the possibility of hosting you again.Best regards,Irena Simunic

8/10 Buono

Ingrid

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 7 notti ad agosto 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Ingrid,Thank you for taking the time to share your rating and feedback. We're pleased to hear that you had a positive experience during your stay at Aminess Hotel Liburna.Your rating of 8/10 indicates overall satisfaction, and we appreciate your feedback. If there are specific aspects that contributed to your rating or if there are areas where you believe we can make improvements, we would love to hear more about your experience. Your insights are valuable to us as we continually strive to enhance the guest experience.Thank you for choosing Aminess Hotel Liburna. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay.Best regards,Irena Simunic

10/10 Eccellente

Tatjana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear Tatjana,Thank you for taking the time to give us a perfect 10/10 rating! We are thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.If there's anything specific you loved about your stay or if you have any suggestions for improvement, we would love to hear more about your experience. Your feedback is invaluable to us as we strive to provide the best possible service to our guests.We appreciate your choosing Aminess hotel Liburna, and we look forward to the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Irena

8/10 Buono

CARLOS

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Staff
Soggiorno di 8 notti ad agosto 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 27 set 2023
Dear CARLOS,Thank you for sharing your feedback with us. We appreciate your time and your choice to stay with us.We noticed that you rated our staff with a 4 out of 5, and we would like to learn more about your experience to ensure we continually improve our services. If there are specific areas where you think we can enhance our staff's performance or if you have any suggestions, we would be grateful to receive more details.Our goal is to provide exceptional service, and your input is valuable in helping us achieve that. Please feel free to reach out to us directly with any additional comments or concerns you may have. We are committed to addressing any areas where we may have fallen short and making sure your future experiences are even more enjoyable.Thank you again for choosing Aminess hotel Liburna, and we look forward to the opportunity to welcome you back and exceed your expectations.Best regards,Irena Šimunić

10/10 Eccellente

Wakako, Kotoku

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
素晴らしいロケーションで、シービューの部屋からの素晴らしい景色は忘れられません。お部屋のデザインもモダンで清潔、バスルームや洗面なども使いやすく、とても快適に過ごすことができました。朝食も美味しくて、とても素晴らしいホテルです。
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Wakako,Thank you for the fantastic 5/5 rating and for sharing your positive experience with us! We're delighted to hear that you enjoyed the stunning sea view from your room, and that you found the room design modern, clean, and comfortable, with user-friendly bathroom facilities. We're glad you had a pleasant stay.We're also thrilled that you enjoyed the delicious breakfast, and we greatly appreciate your kind words about our hotel.While we're unable to respond in the same language as your review, we truly value your feedback, and we're grateful for your understanding.We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Kindest regards,Hotel ManagementAminess hotel Liburna

8/10 Buono

Ivan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a luglio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Ivan,Thank you for your rating of 8/10. We're glad to hear that you had a positive experience during your stay with us. We appreciate your feedback and want to ensure that we continue to improve based on your input.If there are any specific aspects of your stay that stood out to you or if there are areas where you feel we can make further enhancements to reach a higher rating next time, please don't hesitate to let us know. Your comments help us understand how we can better serve our guests.We value your patronage and hope to have the pleasure of welcoming you back for an even better experience in the future.Kindest regards,Hotel Management Aminess hotel Liburna

10/10 Eccellente

Julianna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful waterfront room, excellent views, close walk to old town, quiet during the day to relax.
Soggiorno di 1 notte a luglio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Julianna,Thank you for the excellent 5/5 rating and for sharing your positive experience with us! We're extremely pleased to hear that you enjoyed the beautiful waterfront room, the breathtaking views, and the proximity to the old town. It's great to know that our location provided a peaceful environment during the day, perfect for relaxation.We truly value your feedback and are delighted that you had such a positive stay. If there's anything else you'd like to share or if there's something specific you loved about your visit, please don't hesitate to let us know.We're looking forward to the pleasure of welcoming you back for another enjoyable stay in the future.Kindest regards,Hotel ManagementAminess hotel Liburna

6/10 Soddisfacente

Janne

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Elendig service
Et så pass dyrt hotell skaper forventninger. Men her har de en alvorlig jobb å gjøre. Altfor få mennesker på jobb, og elendig servicenivå.
Soggiorno di 7 notti a luglio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Janne,We sincerely apologize that your experience did not meet the expectations you rightfully have for a hotel at this price point. We deeply value your feedback and we take your concerns seriously.Your comments about the understaffing and poor service level are concerning, and we understand the importance of providing attentive and efficient service to our guests. We will address these issues with our team to ensure that such shortcomings are rectified.We genuinely appreciate your input, as it highlights areas where we can make immediate improvements. If you have any specific suggestions or further details you'd like to share, please don't hesitate to let us know.We hope to have the opportunity to regain your trust and provide you with a more satisfying experience during your next visit.Kindest regards,Hotel ManagementAminess hotel Liburna

6/10 Soddisfacente

Arne

Viaggio di gruppo
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 7 notti a luglio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Arne,Thank you for sharing your rating, and we appreciate your honesty. We're sorry to hear that your experience fell short of your expectations, and we want to apologize for any aspects of your stay that did not meet the standard we aim to provide.Your feedback is invaluable to us, and we would love to understand more about the areas where we can improve. If you have any specific comments or suggestions, we would greatly appreciate hearing them. We're committed to making the necessary changes to ensure a more enjoyable stay for all our guests.We hope you'll consider giving us another chance in the future to provide you with a much better experience that exceeds your expectations.Kindest regards,Hotel ManagementAminess hotel Liburna

6/10 Soddisfacente

JoAnna

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Starting with the positives, the location is beautiful and convenient to walk to town. Front desk staff were friendly and professional. That’s where the positives end. The room had a terrible smell, like a mix of years of cigarette smoke mixed with damp and mold, probably coming from the carpet. The balcony we paid extra for had a terrible view of a parking lot and garage. The wifi was terrible and didn’t work on the balcony, the restaurant or the pool deck. The food was edible but not much above that.
Soggiorno di 2 notti a luglio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear JoAnna,We sincerely appreciate your candid feedback about your recent stay at our hotel. While it's great to hear that you enjoyed the beautiful and convenient location, and found our front desk staff friendly and professional, we're truly sorry to hear about the issues you faced during your stay.We deeply regret the room odor issue you encountered, as well as the disappointing view from the balcony, which did not meet your expectations. We understand the importance of a comfortable and pleasant room, and we apologize for falling short in this aspect.Furthermore, we apologize for the inconvenience caused by the poor WiFi connectivity. We understand that reliable internet access is essential for our guests, and we'll look into improving this aspect to ensure a more enjoyable experience for our future guests.Regarding the food, we're sorry it did not exceed your expectations. Your feedback is crucial for us to make necessary improvements in our offerings.We genuinely value your input, and we will take these points seriously as we continuously strive to enhance our guest experience. If there are any other details you'd like to share or if there's anything specific we can do to make up for these shortcomings, please feel free to reach out.We hope you'll consider giving us another opportunity to provide you with a much better experience during your next stay.Kindest regards,Hotel ManagementAminess hotel Liburna

10/10 Eccellente

Tatjana

Soggiorno di 1 notte a luglio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Tatjana,Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had a fantastic experience during your stay at our hotel. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback.We look forward to the pleasure of hosting you again in the future, and we'll strive to maintain this high level of service to ensure each of your visits is just as exceptional.If you have any further comments or if there's anything specific you will loved about your stay that you'd like to share, please don't hesitate to reach out.Warm regards,Hotel ManagementAminess hotel Liburna

2/10 Terribile

Michael

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We booked and paid for 4 nights. It was so bad we left after one. The water pressure in the shower was fine until you turned the temperature to warm, then it nearly died. The view from the room looked out to a concrete wall. The walk to town is too far to go back and forth conveniently. This was the only bad hotel we experienced in Croatia.
Soggiorno di 4 notti a giugno 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Mr Michael,We deeply apologize for the delay in responding to your concerns earlier. It is not our intention to leave our valued guests without a timely response, and we understand the importance of addressing issues promptly. We regret that we did not meet this expectation during a crucial time when you needed assistance.We appreciate your patience and understanding as you shared your feedback with us. We genuinely value your perspective and are committed to learning from your experience to improve our services. Your comments have not gone unnoticed, and we will use them to take necessary actions to prevent similar situations in the future.Thank you for giving us the opportunity to address these matters, and we hope that, despite this initial setback, you will consider staying with us again in the future. We'll make every effort to ensure a more positive experience and provide you with the exceptional service that you deserve.Kindest regards,Hotel ManagementAminess hotel Liburna

10/10 Eccellente

Igor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fantastic facilities, lovely staff and amazing scenery- highly recommended!
Soggiorno di 5 notti a luglio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 9 lug 2023
Dear Igor,Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience at our facilities. Our team takes great pride in providing excellent service, and it is heartwarming to know that you found our staff to be lovely. We are also delighted that you enjoyed the amazing scenery surrounding our location.We truly appreciate your recommendation. It means a lot to us that you had such a positive impression of your visit. If there is anything else we can do to enhance your future experiences with us, please do nott hesitate to let us know. We look forward to welcoming you back again soon!Kindest regards,

10/10 Eccellente

Michael

Soggiorno di 2 notti a giugno 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 10 ago 2023
Dear Michael,We're thrilled to receive your perfect 5/5 rating! Thank you for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it inspires our team to continue delivering excellent service.If there's anything specific that you particularly enjoyed during your stay or if you have any suggestions on how we can further enhance our services, please feel free to share. We're here to make your future stays just as wonderful.We look forward to welcoming you back and providing another outstanding experience.Warm regards,Hotel ManagementAminess hotel Liburna

10/10 Eccellente

Carlos

Soggiorno di 1 notte a giugno 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 28 giu 2023
Dear Carlos,Thank you for your perfect rating of 10/10! We're thrilled to hear that you had such a fantastic experience with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're delighted that we were able to meet and exceed your expectations.If there's anything specific that stood out to you or any particular staff member who made your stay extra special, we would love to hear more about it. We truly appreciate your positive feedback and recommendation.We hope to have the pleasure of welcoming you back in the future for another outstanding stay. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Kindest regards,Irena SimunicHotel Manager

8/10 Buono

Adrien, Québec

Viaggio di coppia
3,5 étoiles plutôt que 4 étoiles. Emplacement correct, l'hôtel est plus vieux qu'il n'apparaît sur les photos, la propreté est correcte mais sans plus (les tapis sont vieux et auraient besoin d'un bon lavage), certains draps étaient tachés, la vaisselle au petit déjeuner était parfois sale. La piscine est petite mais agréablement placée pour la vue sur la mer et la vieille ville. Le coût du stationnement est raisonnable (3 euros la journée), l'hôtel est à environ 10-15 minutes à pied pour aller dans la vieille ville, belle vue sur la vieille ville de notre balcon, petit déjeuner copieux. L'accueil par Mme Suzanna était froid et plutôt condescendant, ça a mal débuté notre séjour. Nous avions l'impression de déranger. C'est dommage car sa collègue Mme Daniela était très gentille. Nous recommandons cet hôtel mais il ne faut pas avoir des attentes trop élevées.
Risposta di Irena Šimunić, Hotel Manager, il giorno 28 giu 2023
Dear Adrien,Thank you for your feedback and thank you for visiting us.We appreciate your overall assessment of our hotel, and we understand that your experience fell short of your expectations. We apologize for any inconveniences you encountered during your stay. Our hotel is indeed classified as a 3.5-star property, and we strive to provide a comfortable and enjoyable experience for our guests.Regarding the appearance, we understand that the hotel may appear older than depicted in the photos. We continuously work on maintaining and updating our facilities to ensure they meet the highest standards of comfort and aesthetics.We apologize for any cleanliness issues you encountered, particularly with the carpets and some stained sheets. We take cleanliness seriously, and we will address these concerns with our housekeeping team to ensure that our standards are consistently met.We appreciate your positive comments about the pleasant location of our pool, offering a view of the sea and the old town. It's also great to hear that you found the cost of parking reasonable and enjoyed the substantial breakfast.We are concerned to hear about your experience with our receptionist, Mrs. Suzanna. We apologize for any cold or condescending behavior you perceived. We will address this matter with our staff to ensure that all guests are greeted warmly and respectfully. We're glad that Mrs. Daniela provided you with a more positive experience.Thank you for recommending our hotel, although we understand that it may not meet everyone's high expectations. We appreciate your feedback, as it helps us improve and provide a better experience for our guests. If you have any further comments or suggestions, please feel free to share them with us.Kindest regards,Irena SimunicHotel Manager

10/10 Eccellente

Mirtill

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a suite with a wonderful view of the old town, which was only 10 minutes walking distance. The room was very clean. We had 2 balconies, 1 full and 1 half baths. The staff was excellent. Every day a sumptuous breakfast was served. The view from the terrace of the restaurant was amazing. I would definitely stay here again.
Soggiorno di 3 notti a giugno 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 28 giu 2023
Dear Mirtill,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our suite with its fantastic view of the old town. We take pride in maintaining a high standard of cleanliness, and we're glad that you found the room to be very clean. It's great to know that you appreciated having two balconies and both a full and half bath in the suite.Our staff strives to provide excellent service, so we're delighted that you had a positive experience with them. We're also pleased to hear that you enjoyed our sumptuous breakfast, served daily. The breathtaking view from the restaurant terrace is indeed a highlight, and we're glad it added to your overall experience.We appreciate your kind words and recommendation, and we look forward to welcoming you back on your next visit. If you have any other feedback or requests, please don't hesitate to let us know.Kindest regards,Irena SimunicHotel Manager

8/10 Buono

adriana

Viaggio di coppia
Mi è piaciuto: Pulizia
Property location is very good. It’s quiet and walking distance to a beac, restaurants and shops. Hotel is nestled up high overlooking a wonderful bay with the comings and goings of boats/ships. The rooms have carpeting which should be changed but the balcony is perfect. The buffet breakfast is not missing anything and is good. The only unpleasant experience was check-in and any interaction with Susana at reception. She should not be the first person one meets upon arrival at the hotel. She is stoic and not customer oriented and unfriendly. You get the feeling she has contempt for the patrons. All other interactions with personnel were friendly courteous and kind.
Soggiorno di 2 notti a giugno 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 28 giu 2023
Dear Adriana,Thank you for your review! We appreciate your positive feedback about the excellent location of our property. It's wonderful to hear that you enjoyed the quiet surroundings and the convenience of being within walking distance to the beach, restaurants, and shops. The view of the bay with the boats and ships sounds truly mesmerizing.We appreciate your feedback regarding the carpeting in the rooms. We understand that preferences for room features can vary, and we take note of your suggestion for potential improvements. On the other hand, we're glad to hear that you found the balcony perfect, providing you with a pleasant space to relax and enjoy the surroundings.It's great to know that you found the buffet breakfast to be satisfying and well-rounded. We strive to offer a variety of options to cater to different tastes and preferences.We apologize for any inconvenience you experienced during check-in and interactions with Susana at the reception. We take your feedback seriously, and we will address this matter internally to ensure that all of our guests receive friendly and customer-oriented service from our team members. We appreciate your understanding and would like to assure you that this is not indicative of our usual standards.Thank you for acknowledging the friendly, courteous, and kind interactions you had with the rest of our staff. We value our guests' satisfaction, and it's always rewarding to hear that our team members have made a positive impression.We appreciate your valuable feedback and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Kindest regards,Irena SimunicHotel Manager

10/10 Eccellente

deena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great clean accomodation .. pool faculties great breakfast excellent great value close to old town and ferry
Soggiorno di 2 notti a maggio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 7 giu 2023
Dear Deena,Thank you for the perfect rating of 5/5! We are thrilled to hear that you had a great experience with us.We take pride in providing clean and comfortable accommodations for our guests, and we are glad that you found our facilities and breakfast to be excellent. We are also pleased that you found our location convenient, close to the old town and ferry.Thank you for choosing our hotel and awarding us a perfect rating. We appreciate your feedback and recommendation. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Buono

Andreas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2023
Risposta di Irena Šimunić, Hotel Manager, il giorno 7 giu 2023
Dear Andreas,Thank you for the rating of 8/10. We appreciate your feedback and are glad to hear that overall, you had a positive experience with us.We value your input and are always looking for ways to improve. If there are any specific areas where we can enhance your experience, please let us know.Thank you for choosing Aminess hotel Liburna, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

ian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For a big hotel the staff were welcoming and we thought the selection for breakfast was good quality and tasty . Dinner was a typical buffet fare and ok for such a cheap price - no frills but adequate but not gourmet. Fabulous view of the old town and nice beach in front of the hotel with a good pool.Stayed 4 nights and thought the hotel offered good value with modern fittings and a easy 10 min stroll into the old town
Soggiorno di 3 notti a ottobre 2022

10/10 Eccellente

Jodi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2022

10/10 Eccellente

Gun

Soggiorno di 1 notte a ottobre 2022

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is a confortable 10 minute walk into the Old City. The 2 floor rental was wonderful with a living room on the 1st floor. The living room had a balcony and a 1/2 bath. The 2nd floor had a full bathroom, balcony and lots of closet space. The view of the tow from our balcony was great. The pool area was very nice. The dining area was great with ample seating on the balcony and indoors. The only drawback was the staff never took care of my request for an extra blanket, a pillow and a new remote. This is a gem of a place and worth staying at.
Soggiorno di 2 notti a settembre 2022

8/10 Buono

William, Bellaire

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location, nice staffs, we enjoyed stayed there.
Soggiorno di 1 notte a settembre 2022

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Room with a view!
We had an amazing room split on two levels with two balconies. The staff were great and we were able to check-in early which was great. It is located about 10 mins walk from town but its a nice walk by the sea and it means that there is a quiet beach right at the hotel
Soggiorno di 1 notte a settembre 2022

10/10 Eccellente

PSR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel
Hotel is a decent location not far from the main town area if taking the coastal path rather than the road. Reception staff are attentive and knowledgeable.Bedrooms are spacious and clean. A nice touch was a luttle chocolate reward if you didnt want you room serviced on a particular day. Breakfast was varied and plentiful. Pool area was clean and tidy with plenty of sunbeds available. Getting a drink at the bar was difficult at times because staff were drawn to other duties but that is only a minor critisism of annotherwise wondeful hotel.
Soggiorno di 5 notti ad agosto 2022

2/10 Terribile

Kimberly

Viaggio di gruppo
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Never again!
I booked two rooms and both were same type of room: suite with seaside view and walkout balcony. One room has the most gorgeous view of the sea. The second room the the view of a parking lot. I complained, but was told that “this is not how it works madam”. I did not get the type of room that was booked. I feel like I deserve a partial refund. In addition, the air conditioning in the room was broken. It struggled to get below 25. Again, I complained to the front desk, but was told it was my fault. I was eventually move to a room with functioning air conditioning and a view of a giant bush, but this was after seeking out help at the front desk over half a dozen times.
Soggiorno di 4 notti a luglio 2022
Risposta di Irena Šimunić, Hotel Manager, il giorno 8 ago 2022
Dear Kimberly, We apologize for the uncomfortable situation caused by the behavior of our team member/s. We are deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we did not meet those expectations. Aminess Hotels & Campsites nurture a high level of corporate culture and guest service culture, and we make great effort to prevent this kind of situation. One of our core goals is for every guest to receive the same quality of service, and we thank you for pointing out the situation you experienced, which will help us focus on improving our service. We hope that, despite your unpleasant experience, you have brought home beautiful memories from Korčula. Kindest regards, Irena Šimunić Aminess Liburna Hotel

4/10 Scarso

Karin Lomholt

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Anonymt og kedeligt hotel med en fantastisk beliggenhed. Tilkøbt aftensmad kan ikke anbefales - mindede mest om halvkold dårlig kantinemad. Morgenmad var god. I forhold til prisen havde vi samlet ser forventet noget mere.
Soggiorno di 2 notti a luglio 2022
Risposta di Irena Šimunić, Hotel Manager, il giorno 8 ago 2022
Dear Karin, Thank you for visiting Aminess hotel Liburna and sharing this valuable feedback. We are so sorry to hear that the service, did not meet your expectations when it came to dinner. The canteen meal does not sound good to us either, and we are very sorry about this. Please give us another chance to prove ourselves sometime soon. Kindest regards, Irena Šimunić Hotel Manager Aminess Liburna Hotel

10/10 Eccellente

Ivan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a luglio 2022
Risposta di Irena Šimunić, Hotel Manager, il giorno 8 ago 2022
Dear Ivan, Thank You for taking the time to share Your experience. We are happy to hear that You were satisfied with our hotel. We will continue to upgrade our service so that your next stay with us will leave an even better impression. Hope we will host You again soon. Kindest regards from Korčula, Aminess hotel Liburna

8/10 Buono

Slobodan

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a luglio 2022
Risposta di Irena Šimunić, Hotel Manager, il giorno 8 ago 2022
Dear Slobodan, Team Aminess Liburna is very happy to know that your visit to us was so nice and beautiful. When our guests are so happy, then our team is also happy and that kind of thing makes us almost happy as our lovely guests. We will make extra efforts in providing excellent service further so we hope to see you again. Kindest regards, Aminess Liburna Hotel Management

10/10 Eccellente

Nicholas, Redding

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was fine, 20 minute walk to old Town. Nice pool, shoreline area for swimming was great. We v stayed in two different rooms. Seaview is definitely worth it. The lesser Room had a window with a great view, but positioned high. My 5 foot 2 wide could barely see. Strange. The lesser Room smelled weird, opened the oddly positioned window and the door, 5 minutes later smell gone, yet still in the hallway. Odd. The room was very clean though. Go for the Seaview, 2 levels balcony on both sides.
Soggiorno di 2 notti a luglio 2022
Risposta di Irena Šimunić, Hotel Manager, il giorno 8 ago 2022
Dear Nicholas, Thank you for your beautiful review. We are always happy to hear kind words from our guests. Guest satisfaction is our number one priority and we have always been guided by that thought. It makes us truly happy to read your kind words regarding our food quality and especially our staff members. We will continue to upgrade our service so that your next stay with us will leave an even better impression. Kindest regards, Aminess Liburna Hotel Management

6/10 Soddisfacente

Natallia

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Con: Property is a bit dated. You can’t control your own air conditioning and have to call the front desk all the time to ask to make it lower or higher. No body lotion at the hotel, bring your own. Pro: beautiful view from the balcony of the old town and the sea. 10-15 min walk to the old town and all shops and restaurants.
Soggiorno di 1 notte a luglio 2022
Risposta di Irena Šimunić, Hotel Manager, il giorno 8 ago 2022
Dear Natallia, Thank you for taking the time to complete a survey regarding your recent stay at our Aminess hotel Liburna. Your feedback is very important to us. We are sorry that you had some inconveniences. We hope to welcome you back soon and that this time you will be happy about our service. Kindest regards, Aminess Liburna Hotel Management

8/10 Buono

Jason

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Property is a bit dated, but the service was excellent, and the amenities were great.
Soggiorno di 1 notte a luglio 2022
Risposta di Irena Šimunić, Hotel Manager, il giorno 8 ago 2022
Dear Jason, Aminess Liburna Team appreciates a lot your kind words, time, and effort in reviewing our services. We are very happy to hear that you have enjoyed your stay with us. We will do our best in getting our property more in to date... we have big plans for the future... We hope to see you very soon. Kindest regards, Aminess Liburna Hotel Management