Pros: Staff and manager are pleasant, good linen, decent toiletries, large fridge, nice balcony to chill, washer, cooking area and utensils, food and drinks at ground level, convenience store too. Buffet breakfast option but didn’t try. Decent mall linked by covered walkway bridge. Easy to book a Grab. Cons: Rundown for its star rating as most hotel properties in Malaysia, check-in lobby difficult to locate even on gps and rooms are a distance away but they offer bellhop service.