Dear Danny, sorry for the late reply. Thank you for taking time to give us your feedback. Yes, we are not young as we started since 2012 and survived through the pandemic. We have been maintaining our hotel regularly and a major renovation was carried out in 2018 (as per our policy). Though some of the areas might look old but we make sure they are clean.We have a look at the toilet of the room that you stayed. We noted that the toilet seat cover is aged but clean. We have replaced the toilet seat cover since then. We have also carried out some patching and repainting on certain walls (due to rain water sipping in through windows).Look forward to have you back with us again to check on us. Take care and stay safe.Best Regards fromThe Management of The Verve Hotel

Dear Camilo, thank you for your kind ratings. Do let me have your feedback in future to have the remaining 2 points from you ;)

Dear Guest, we are grateful to your kind ratings! Hope to serve you again.

Dear Guest, this is actually our intention to have a quiet place for our guests to be away from the hustle and bustle of city life. Our Secret Garden at the back is the best place to have a cup of coffee at night while enjoying the breeze and the clear sky

Thank you Thye for your kind review and ratings!

Thank you for your kind ratings!

Thank you for your good rating!

Thank you Grace for your good rating!

Thank you for your kind review!

Dear Edmund, thank you so much for your kind review! We will continue to uphold our service to serve you again in near future.

Thank you Hardip! We are delighted that you have enjoyable stay with us. Hope to serve you again in near future.

Dear Guest, thank you for your kind comments. We look forward to serve you again in near future.

Dear Hanna, thank you for your kind words. We will continue to uphold our service to serve our guests. From the Verve Team