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Recensioni per Fairfield by Marriott Bali South Kuta

4.5 out of 5
Fairfield by Marriott Bali South Kuta
Jl. Wana Segara No.25, Kuta, Badung, Kuta

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 29 su 45 recensioni" "
Valutazione di 8 - Buono. 13 su 45 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 45 recensioni" "
Valutazione di 4 - Scarso. 0 su 45 recensioni" "
Valutazione di 2 - Terribile. 0 su 45 recensioni" "

9,4/10

Pulizia

10/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Carlos Vargas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was amazing. Clean areas and room. Only thing that i know will bother light sleepers is the noise ( no noise barrier between rooms) you also can heatoutside noise. They provide ear plugs. If i visit Bali again will stay at hotel again
Soggiorno di 3 notti ad aprile 2024

6/10 Soddisfacente

Ludmila

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Anna Anneke

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We only need a few hours stay as our flight was near midnight. Staff were friendly and hrlpful.
Soggiorno di 1 notte ad aprile 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 15 apr 2024
Dear Ms. Anna Anneke,Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant stay with us, even with just a few hours before your flight. Our team is dedicated to providing friendly and helpful service to all our guests. We hope to have the pleasure of welcoming you back again soon!

10/10 Eccellente

Igor, Sugar Hill

Soggiorno di 4 notti ad aprile 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 15 apr 2024
Dear Mr. Igor,Thank you for your 5 out of 5 rating! We're glad you enjoyed your stay. Hope to see you again!

6/10 Soddisfacente

Jason, Ventura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel itself is average. The staff is great The breakfast is best part of hotel The restaurant is a problem. They have a great main menu, the people is half of what you prefer and usually the best items are unavailable. Apparently hey have a poor supplier so are out of stock on menu items all the time. I stayed for 7 days and some no of the items were never available. They also offer a promotion on pre paid food at the restaurant which is kind of a bait and switch If you pre pay 800,000 IDR they way the benefit is 1,00,000 million IDR in food and drinks. What they actually means is 200,000 IDR for a total of 1,000,000 of which you paid 800,000 for It’s very easy to think you pay 800k and get 1m for a towel of 1.8m the way it’s advertised but this isn’t true You only get 200k credit on the 800k paid The area around is very dirty, many spas and massages but not a single one seemed clean so I paaaes on them all. Stay dogs also are in abundance, happy all friendly but still. It’s a 5 minute walk to the beach and local food places offer very very below average food taste wise I wouldn’t stay in this area again and if I booked a room it would be at holiday inn which is closer to the beach instead of this hotel Having said all that the staff was friendly and they do a good job with what hey have to work with
Soggiorno di 7 notti ad aprile 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 11 apr 2024
Dear Mr. Jason,Thank you for sharing your feedback about your recent stay at Fairfield by Marriott Bali South Kuta. We apologize for any inconvenience you experienced.While we're glad to hear you enjoyed our breakfast and the service provided by our staff, we're sorry to hear that your experience with our restaurant and prepaid food promotion fell short of expectations. We take your comments seriously and will work to improve communication regarding promotions and menu availability. Your feedback is invaluable, and we hope to welcome you back in the future to provide a better experience. We'll ensure clearer communication for future promotions.If you have further questions or concerns, feel free to contact us directly. Thank you for choosing Fairfield by Marriott Bali South Kuta. We're committed to exceeding your expectations.

8/10 Buono

Niuma

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Olivier

Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 4 apr 2024
Dear Mr./Ms. Oliver,Thank you so much for your kind words and perfect rating! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 Eccellente

Matthew

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Levi

Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Norma, Lakewood Ranch

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
What I liked: - the staff recognized and acknowledged my titanium elite status, was upgraded to a room with a balcony, only for to find out that our balcony was looking out to the next building wall. Regardless, the upgrade was appreciated - the staff makes all the difference, their customer service is very very good.... - proximity to the airport... for an overnight to catch an early flight, it's location is good What I did not like in the facility: - they advertise airport shuttle, but their shuttle service starts at 10 am... who stays at a nearby airport hotel if not for an early flight. Anyway, hotel front desk made sure the taxi is waiting when we came down. - the walls are thin that you can hear people at the room next door or in the hall way. We felt bad to get ready at 5:00 am for our flight, I am sure the next door guest was mad at us - their linens need to be RETIRED. Guests would have remembered the very white, plush, soft towels they used and forget the thin walls, but unfortunately for us, we remember thin walls, and the very old linen.
Soggiorno di 1 notte a marzo 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 5 mar 2024
Dear Mr./Ms. Norma,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you appreciated the recognition of your Titanium Elite status and the room upgrade, although we regret to learn that the balcony view did not meet your expectations. Nonetheless, we are pleased that you found our staff's customer service to be exceptional and that the hotel's proximity to the airport was convenient for your early flight.We apologize for any inconvenience regarding our shuttle service schedule. Your feedback is valuable to us, and we will certainly review our transportation options to better accommodate our guests' needs.We regret to hear about the noise disturbance from neighboring rooms and the condition of the linens. Please rest assured that we take your comments seriously and will address these issues with our team to ensure a more comfortable stay for our guests in the future.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the near future.

10/10 Eccellente

Akshit

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing hospitality . Very cooperative staff . Good food .
Soggiorno di 3 notti a febbraio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 26 feb 2024
Dear Mr./Ms. Akshit, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our amazing hospitality and found our staff to be very cooperative. We're also glad that you enjoyed the good food. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

10/10 Eccellente

Priscilla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I am very pleased with the services rendered by staff especially Lia. Definitly returning here.
Soggiorno di 2 notti a febbraio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 26 feb 2024
Dear Ms. Priscilla,We're truly grateful for your glowing review! It warms our hearts to know that you found our hospitality, especially Lia's, exceptional. Your kind words inspire us to keep providing top-notch service. We eagerly await your return for another delightful experience with us!

8/10 Buono

Wade

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 22 feb 2024
Dear Mr./Ms. Wade,Thank you for choosing us and for the 4-star rating! We're thrilled you had a great time. Let us know how we can make your next stay even better.Looking forward to seeing you again soon!

8/10 Buono

julan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good breakfast and staffs services are excellent.
Soggiorno di 2 notti a febbraio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 21 feb 2024
Dear Mr./Ms. Julan,Thank you for the 4-star rating! We're thrilled you enjoyed our breakfast and excellent service. Let us know how we can make your next stay even better.Looking forward to seeing you again soon!

8/10 Buono

Duverger

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a febbraio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 21 feb 2024
Dear Mr./Ms. Duverger,Thank you for choosing us and for the 4-star rating! We're thrilled you had a great time. Let us know how we can make your next stay even better.Looking forward to seeing you again soon!

8/10 Buono

siva

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 15 feb 2024
Dear Mr./Ms. Siva,Thank you for taking the time to review your stay. We're delighted to hear about your positive experience.

10/10 Eccellente

Balbir

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best value for your money. Great breakfast with lots of good options
Soggiorno di 2 notti a gennaio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 29 gen 2024
Thank you for your lovely feedback! We're so glad you enjoyed our breakfast and felt you received great value. Can't wait to welcome you back!

10/10 Eccellente

David

Soggiorno di 1 notte a gennaio 2024
Risposta di Four Points by Sheraton Bali Seminyak, il giorno 22 mar 2024
Dear Mr. David,Thank you so much for your 5 out of 5 rating! We greatly appreciate your positive feedback and look forward to welcoming you again in the future.

8/10 Buono

BANGMI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had been just 1 night for leaving next day. It was 4
Soggiorno di 1 notte a gennaio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 25 gen 2024
Dear Mr. / Ms. Bangmi,Thank you for the feedback! We're glad you enjoyed your one-night stay, and we aim to make it a perfect 5 out of 5 next time. Your input is appreciated!

10/10 Eccellente

Skye

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing staff and so clean and affordable. Love the pool.
Soggiorno di 1 notte a gennaio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 23 gen 2024
Dear Mr./Ms. Skye,Thanks for the great review! We're thrilled you loved our amazing staff, cleanliness, and affordable prices. So glad you enjoyed the pool! Can't wait to welcome you back for another fantastic stay.

8/10 Buono

Stephanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel, good location and pleasant rooms
The hotel is closely located to the airport, which was one of our reasons for choosing it. The rooms were large and nicely designed. All the staff were friendly but some seemed a lot more organised and 'on it' than others. The rooftop pool area was small but very quiet and nicely designed. We ordered drinks and food to the rooftop, which seemed a bit stressful for the staff when we wanted to pay cash. The food we ordered really wasn't great, probably the worst meal we had all trip sadly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 23 gen 2024
Dear Ms. Stephanie,Thank you for sharing your experience. We're glad you liked our location, spacious rooms, and rooftop pool. We appreciate your feedback on staff organization and have noted your concerns about the rooftop service and food. We'll address these areas to enhance our guest experience. We hope to welcome you back for an improved stay.

8/10 Buono

LOURDES

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The location is good. It’s very close to the airport, shopping area,restaurant and the beach. The employees are excellent. Very courteous, helpful and quick to respond. The bathroom is too slippery and needs a grab bar while showering especially for senior citizens. It’s not safe. The towels are too old. It’s gray in color instead of white.
Soggiorno di 6 notti a gennaio 2024
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 15 gen 2024
Dear Mr./Ms. Lourdes,Thank you for your kind words on our location and the excellent service provided by our team. We appreciate your valuable feedback regarding the bathroom safety and towels. Your concerns are noted, and we are working on improvements to ensure a safer and more comfortable experience.We hope to have the pleasure of welcoming you back soon.

8/10 Buono

Pradeep

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Functional and comfortable
Overall the stay was good. Room was comfortable, although a little cramped for 3 adults. Service was excellent. But the biggest negative point is that the reception and lobby is not air conditioned. More astonishingly, even the restaurant is devoid of ac which is a real problem in the hot and humid climate of Bali. This is unacceptable and needs immediate rectification.
Soggiorno di 1 notte a dicembre 2023
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 28 dic 2023
Dear Mr. Pradeep,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the room comfortable and the service excellent. Your concerns about the lack of air conditioning in the reception, lobby, and restaurant are duly noted. We sincerely apologize for any inconvenience caused, and we appreciate your valuable input. Rest assured, we will address this matter promptly to enhance the overall guest experience. We hope to welcome you again in the future for an even more enjoyable stay.

10/10 Eccellente

HYOJUNG

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
루프트 탑 수영장 멋지고 위치 좋았어요.
꾸따 교통 체증이 심하다고 해서 공항 근처 호텔을 찾다가 발견한 보석 같은 호텔입니다. 일단 비치가 걸어서 6분 정도이며 가는 길에 마사지, 식당 등이 있어요. 다른 길은 꾸따 비치 쪽인데 디스커버리 몰와 비치워크 몰이 3km이내에 있습니다. 개인적으로는 호텔 근처 150m 빅 갤러리 상점이 싸서 선물 많이 구입했어요. 350m 성당이 있어서 성탄 전야 미사를 할 수 있다고 해서 방문했어요. 6시가 영어 미사라고 해서 5시 40분에 갔는데 특별한 날이라 그런지 7시 넘어서 미사 시작 4-5천명 함께 했던 특별한 경험을 알게 해주었어요. 위치 너무 괜찮습니다. 직원들도 친절하고 조식은 평범했지만 먹을만했어요. 루프트탑 수영장 뷰도 좋고 관리도 잘 되어서 깨끗했어요.
Soggiorno di 3 notti a dicembre 2023
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 27 dic 2023
Dear Mr. / Ms. Hyojung,Thank you for sharing your wonderful experience! We’re delighted to hear you enjoyed our convenient location, friendly staff, and the special Christmas Eve mass. Looking forward to welcoming you back!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
공항 근처 건너가려는 호텔이었는데요 친절한 직원들과 조식도 아주 나쁘진 않았어요 그런데 세면대 물이 잘 안내려가게 고장 난건지 그부분이 아쉬웠습니다 꾸따비치도 가까워서 한바퀴 돌고 갈수 있었습니다 감사합니다
Soggiorno di 1 notte a dicembre 2023
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 15 feb 2024
Thank you for your feedback! We're glad to hear you found our staff friendly, enjoyed breakfast, and appreciated our proximity to Kuta Beach.We apologize for the inconvenience with the sink and have taken note to address it promptly. We hope this didn't detract too much from your overall experience.We'd love to welcome you back in the future for an even better stay!

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
굿
공항 가깝고 마사지 꾸따비치 걸어갈만한 모던한 비지니스 호텔이고 직원들 모두 친절하고요 루프탑 수영장도 깨끗. 그런데 세면대만 물이 잘 은내려갔어요 (고장 느낌) 그것빼고는 다 좋았습니다
Soggiorno di 1 notte a dicembre 2023
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 21 dic 2023
Dear guest, we’re grateful for your positive review highlighting our modern business hotel, friendly staff, and clean rooftop pool. We apologize for the sink issue and appreciate your understanding. Your feedback is instrumental in our continuous improvement efforts. We hope to have the pleasure of hosting you again for an even more enjoyable stay.

10/10 Eccellente

Luis, Universal City

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 21 dic 2023
Dear Mr./Ms. Luis,Thank you for the perfect score! We're thrilled to know you enjoyed your experience. Looking forward to welcoming you again soon!

10/10 Eccellente

Jesus

Soggiorno di 5 notti a novembre 2023
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 27 dic 2023
We’re delighted with your 5-star rating! It’s fantastic to know you enjoyed your stay. We appreciate your support and can’t wait to host you again in the future!

10/10 Eccellente

hank

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel, great personal.
Soggiorno di 7 notti a novembre 2023
Risposta di Fairfield by Marriott Bali South Kuta, il giorno 6 dic 2023
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back

8/10 Buono

Henrik

Soggiorno di 1 notte a ottobre 2023
Risposta di Hana, il giorno 1 nov 2023
Thanks for your review, we're pleased you enjoyed your stay. If there's anything specific you'd like us to focus on for your next visit, we're all ears.Your satisfaction is our priority!

10/10 Eccellente

Özkan

Soggiorno di 1 notte a ottobre 2023
Risposta di Hana, il giorno 1 nov 2023
Perfect 10! We're thrilled you enjoyed your stay. Looking forward to welcoming you back

10/10 Eccellente

Jodhvir

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di Hana, il giorno 1 nov 2023
Thanks for the perfect rating! Your positive feedback made our day. Come back anytime!

10/10 Eccellente

Jarod

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooftop pool was great, the staff was always kind and helpful.
Soggiorno di 8 notti a settembre 2023
Risposta di Hana, il giorno 1 nov 2023
Your kind words about our rooftop and staff are much appreciated! We're here to make your stay memorable. Looking forward to your return!

10/10 Eccellente

mark

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I breakfast was high quality. The staff was extremely helpful and attentive
Soggiorno di 3 notti a ottobre 2023
Risposta di Hana, il giorno 1 nov 2023
Thank you for staying with us! It's wonderful to know that our breakfast and attentive staff made your stay memorable

10/10 Eccellente

William, Northfield

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay! Enjoyed the pool, food and staff were all very nice. Mall and outdoor entertainment and food are all just a short walk away.
Soggiorno di 7 notti a settembre 2023
Risposta di Hana, il giorno 1 nov 2023
Thanks for sharing! So happy you had a great stay, liked the pool, food, and our nice staff. The mall and outdoor fun being closed by is awesome. Come back soon!

10/10 Eccellente

Bhagasara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a settembre 2023
Risposta di Hana, il giorno 1 nov 2023
We appreciate your perfect score! It's great to hear you enjoyed your stay. Looking forward to hosting you again in the future!

10/10 Eccellente

Salina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great quick stop Modrm hotel
Great clean and modern hotel in a good location. Great service and value for money.
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Randolph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, location and wonderful staff, Vika at breakfast was just so warm and always welcoming with a smile.
Soggiorno di 4 notti ad agosto 2023

10/10 Eccellente

jennifer

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Proximity to airport brought us here but we discovered a wonderful staff and place to stay. Would return in a heart beat.
Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Nozomi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti ad agosto 2023

10/10 Eccellente

adam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were extremely friendly and helpful. Nothing was to much trouble for them.
Soggiorno di 1 notte a luglio 2023

8/10 Buono

PRASHANT

Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Aaaa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place, good staff service. We requested for breakfast box because our morning flight on the last day of stay, they prepared for us. totally worth staying here
Soggiorno di 4 notti a maggio 2023