Good morning Nick,thank you for the good evaluation and the nice words.We are glad to know that you enjoyed your stay.

Bonjour Danielle,merci pour votre bonne évaluation, nous sommes heureux de savoir que vous avez apprécié votre séjour.Nous espérons vous voir bientôt.

Muchas gracias por tu evaluacion, esperemos tenerlos pronto nuevamente como huespedes

lo sentimos por el inconveniente, si lo sabiamos hubiesemos enviado el mantenimiento para resolver el problema, esperamos tenerlo de nuevo como huespedes y ofrecerle un servicio perfecto

I apologize for what happened. Due to an error made by our receptionist, I discovered that they gave you an apartment that was not listed to rent and that by this reason it was not perfectly clean.If you had told us immediately, we could have quickly solved the problem, possibly even replacing the apartment with one of the others available.

Hi Georganne,thank you very much for the good evaluation, it is important for us.We are glad to know that you enjoyed your stay.

Hi Linda,it is nice to know you enjoyed your stay, it is important for us.

Hi Jose,thank you for the good evaluation, we are glad to know you enjoy your stay.We hope to see you again on the beach.

Hola Máximo,gracias por su buena evaluación, nos alegra saber que disfrutó de su estadía.

Gracias por visitar nuestro paraíso, le esperamos con gusto en una próxima estadia. Saludos, Yeniffer

Hi Janet, thank you for your nice feedback, it is important for us. We are glad you enjoyed your stay and we hope to see you soon back.

Good afternoon, we do not understand the reason for your comment, the building is almost new it is only 6 years old. the apartments have an old style. we were checking and the apartment was no dirty. Due to the cancellation policy we did not make the refund.

Good morning, thank you for the nice feedback and for visitng us. We are sorry for the problem with AC, but we can assure you that we try to solve problems as soon as possible, unfortunately in las terrenas is not easy to find technicians who arrives in few hours. We hope in your next stay everything will be alright.

Thank you very much for the positive review. the "free upgrade" wan't meant to be a bait, simply we ran out of single bedroom apartments since we had a booking mistake and so we had to let you in a double room for one night. i'm really sorry if you red that as a bait to get some extra money from you. we'll be glad to have you here again as soon as you want, thanks for your staying and review.

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