Escursionismo

Recensioni per Sonnenburg

5 out of 5
Sonnenburg
Oberlech 55, Lech am Arlberg, Vorarlberg

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 4 su 6 recensioni" "
Valutazione di 8 - Buono. 0 su 6 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 6 recensioni" "
Valutazione di 4 - Scarso. 0 su 6 recensioni" "
Valutazione di 2 - Terribile. 1 su 6 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

9,2/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

2/10 Terribile

Romain

Soggiorno di 3 notti a dicembre 2021
Risposta di Family Hoch, il giorno 15 gen 2022
Dear Romain, thank you very much for your review and your visit. We regret that you review your stay with us with low score. We would have liked to know what we could improve? Your host Family Hoch

10/10 Eccellente

EUNHEE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2021

10/10 Eccellente

EUNHEE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2021

6/10 Soddisfacente

Roy

Mi è piaciuto: Pulizia
Overrated hotel especially for the price
The rooms definitely need renovations. The hallway to reach the room takes a good 20 mn of walk!! On top of having skied all day and paying no less of 700€ a night. The gondola is not even included to reach the town (only at check-in and check-out) which is an additional 22€ per couple per ride. The bed is not comfortable at all and still using 2 single beds which is not adequate for a couple. Room service stops at 9pm which does not make sense!
Soggiorno di 4 notti a febbraio 2020
Risposta di Family Hoch, il giorno 19 feb 2020
Dear Roy, thank you very much for writing this review. We are very sad that you did not feel comfortable during your stay with us. The Sonnenburg consists of two separate buildings, the Stammhaus and the Landhaus. Both buildings are connected by a heated underground passageway which is about 90 meters long, if you walk fast you can be in the other building in two minutes, a leisurely walk can of course take up to 8 minutes. The fee of 22 € for a couple is for two rides, one down to Lech and one up to Oberlech, this is included in your ski pass, so you just need a ticket for check-in and check-out which we provide. In the room you lived in is actually a large double bed, not two singles, but of course we are really sorry that you couldn't sleep well. That’s why we offered you a different room, but you decided to stay in your room. You can order room service all night, after 9 p.m. it's just a smaller menu, if we had a misunderstanding at this point, we would like to apologize. Despite everything, we would be pleased to welcome you once again. Maybe in summer, here you can drive with your car directly to the Sonnenburg, so no Gondola will be needed. Your hosts Family Hoch

10/10 Eccellente

Harald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sehr schön
Soggiorno di 1 notte a novembre 2019

10/10 Eccellente

Gunnar, Reutlingen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Skiwochenende
Das Hotel war ein sehr gutes Hotel mit ausgezeichnetem Service und gutem Preis Leistungsverhältnis