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Recensioni per Comfort Hotel Leicester

3 out of 5
Comfort Hotel Leicester
23-25 Loughborough Road, Leicester, England

Recensioni

4,8
Valutazione di 10 - Eccellente. 2 su 36 recensioni" "
Valutazione di 8 - Buono. 8 su 36 recensioni" "
Valutazione di 6 - Soddisfacente. 7 su 36 recensioni" "
Valutazione di 4 - Scarso. 6 su 36 recensioni" "
Valutazione di 2 - Terribile. 13 su 36 recensioni" "

5,0/10

Pulizia

6,0/10

Personale e servizio

4,4/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Antony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2018

2/10 Terribile

Malcolm, London

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Avoid
Fell well below any acceptable standard of cleanliness. Dirty bathroom. Needed to wash the mug before using. Hard board in the floor and holes in the walls. The sheets were clean.
Soggiorno di 1 notte a settembre 2018

6/10 Soddisfacente

iidi, London

Mi è piaciuto: Comfort della camera
Cost effective
Not far from Abbey Park and city centre. Hotel is located near good shopping and Cafe's
Soggiorno di 2 notti ad agosto 2018

4/10 Scarso

Louise

last chance saloon
it was not good, the first room I had wouldn't open, so was given another. shower as cold, very noisy on the road, nowhere to get breakfast. other members of the cohort left before staying as felt unsafe. more of a hostel than a hotel. matress like sleeping on coils.
Soggiorno di 2 notti ad agosto 2018

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disgraceful place. Avoid at all costs.
This place has the bare faced cheek to call it's self "comfort hotel". On arrival I had to park in the only remaining space in the car park which also had the balustrade from the balcony above which had fallen down. I was given a room that was so shockingly bad I refused to stay in it, the bed's springs where literally sticking through, the toilet was broken & filthy, the shower was hanging down, there were panels missing from the unit behind the toilet, The floor was so worn & damp it was a very high risk health hazard. Then I was given another room that I could not even get in because the lock was broken. Then I was given a third room that was marginally better, the curtains could not close because there was about four hooks the each & the rain was a mess, the only plug socket only had half the front to it it was so badly smashed, the bathroom door was only hanging on by one hing out of three so could not be closed, the lid to the kettle was broken off, the floor was dirty & very dusty, the TV did not work so I asked for it to be changed (they did change it), there was no mattress & pillow protectors so I had to sleep on top of the bed, There was supposed to be toiletries included but all you get is a tiny piece of soap, There were enough cobwebs it would have passed as a Halloween grotto. Needless to say, I did not have breakfast. I only stayed because I had been driving for over 7 hours, I arrived late, I was tired & had to drive again the next day. DO NOT GO!!
Soggiorno di 1 notte a giugno 2018

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I was annoyed to be allocated a room on what turned out to be the top floor and as an elderly gentleman was not easy access for me I did not realise this was at least 3 or 4 floors up. There was no lift.The hotel was very run down and as was the local area and not what I expected from the web site.
Soggiorno di 2 notti a giugno 2018

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Cheap bed & washroom
If you're after a cheap room with a private bathroom, then this is what you get. Not the cleanest, not the best looking, but a bed & a toilet/shower that do the job. If you want a nice looking, fancy hotel, this is not the place for you, but if you're looking to save some money and you just need a place to sleep & use the facilities, then this could do the job for you.
Soggiorno di 1 notte a maggio 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Basic
Staff very helpful and friendly. Accommodation basic, bed uncomfortable. Overall in need of a facelift.
Soggiorno di 1 notte a maggio 2018

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disastrous
It was dirty and it had a horrible smell. The area itself had a lot of shops and restaurants but the hotel was horrible. It was so loud at night that you could not sleep properly. I wouldnt recomend it to anyone. Its cheap but it is horrible.
Soggiorno di 1 notte a maggio 2018

2/10 Terribile

steve

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Poor, avoid
Friendly receptionist, cheap but everything else awful, I am not picky and have stayed in a wide range of hotels but this was amongst the worst ever
Soggiorno di 1 notte a maggio 2018

10/10 Eccellente

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic
Great nights sleep
Soggiorno di 1 notte a febbraio 2018
Risposta di MARTIN, il giorno 27 apr 2018
I AM GLAD .THANK YOU SO MUCH,

6/10 Soddisfacente

Brendan

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
receptionist was very helpful and friendly. The room and general pedestrian areas were in need of a refurbishment and a lick of paint. Unfortunately my bathroom was flooded from the room above as the shower leaked. I went down stairs and reception went upstairs immediately to sort the issue out.room. I was given towels to dry up my room but was not offered an alternative one.
Soggiorno di 1 notte a febbraio 2018

4/10 Scarso

Trevor, Essex

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
In need of a serious overhaul
I think the title says it all. Water leaks from the room above into bathroom and from the ceiling onto the breakfast table. No holder for the shower head in the shower. On the plus side bed comfy and staff were very pleasant
Soggiorno di 2 notti a gennaio 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
The mattress needs changed it was like sleeping on a pile of springs . The free Wi-fi thatbis offered did not work on any of my phones , tablets or laptop . I would recommend changing the mattress and get wifi that works
Soggiorno di 1 notte a gennaio 2018

4/10 Scarso

kayzi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Handy location but room was very basic & spartan !
It was awful. I was in room 215 which was several floors up (no lift). The room was cold (it was a very wintery evening). Thin curtains, bed only had sheets no duvet, electric fan heater was sole heating source. There were not many power sockets in the room. TV or kettle if using the electric fan heater. The bathroom was awful. It had a dripping shower (bathroom had a drain floor) the bathroom floor was constantly wet . Shower had low power and low water temperature (attempted a shower in the early evening and then tried again in the morning and gave up). The bedroom door didn't have a safety latch anymore so you would have to open the door without that security option. During the night the people in the room above me made a lot of noise at 2-3am, which with the laminate floor you could hear everything. The reception was not particularly welcoming and did not ask me how my stay was when I handed my key in the morning. (In this case I'd not recommend for lone female traveller). The only plus was it was handy for city centre and on good public transport links with proximity to Leicesters golden mile with lots of nice Asian vegetarian restaurants.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Cold and filthy
We walked out holes in the walls freezing cold filthy I want a refund
Soggiorno di 1 notte a dicembre 2017

2/10 Terribile

Red, Leicester

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will the roof fall or not?
It was all hunky dory till we got to the room... the walls were stained, the bathroom roof was leaking and was siliconed up, it looked like it was going to fall in.. the mirror was chipped, and the light switches were so special they moved 360• the room smelt musty and was cold all night long
Soggiorno di 1 notte a novembre 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Basic but value for money
Clean room and big lobby, bar is also available. Needs renovation which is underway. Staff are friendly and reception is open 24/7
Soggiorno di 2 notti a ottobre 2017

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia e comfort della camera
mingin
staff friendly and pleasant. room cold, no spare blankets, tap wouldn't turn off, toilet ran constantly, shower mingin
Soggiorno di 1 notte a ottobre 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Value for money
Perfect location with great value for money!
Soggiorno di 7 notti a settembre 2017

8/10 Buono

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly and clean environment.
The hotelier is very friendly and accommodating. Nice experience, neat and quality service.
Soggiorno di 1 notte a ottobre 2017

6/10 Soddisfacente

Linda

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Disappointing area Hotel being refurbished - room needed work -shower tatty Unique decor Lovely welcome by manager
Soggiorno di 1 notte a settembre 2017

2/10 Terribile

Daniel , London

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very bad hotel and the facilities are inadequate
Very horrible, I have never stayed in a such hotel before, smelling environment, dirty, beds are broken and dangerous for visitors
Soggiorno di 4 notti a settembre 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort Hotel Leicester
very comfortable and the service was perfect.
Soggiorno di 2 notti ad agosto 2017

8/10 Buono

Tim

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Is what it is
Friendly staff but the hotels a touch ropey. Cheap though so would stay again
Soggiorno di 1 notte ad agosto 2017

2/10 Terribile

Nigel

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The worst hotel I've ever stayed in .
Wathe a first night stay were do I begin. After a full days work all I wanted is a quiet night.omg .from 9pm till 3.30am firange door's slamming from I think smokers going up and down. Not one door but two door's. I night from he'll I did not stop there the following night didn't want the same night's lag of sleep.and the shower was aporling not even worth £20 a night
Soggiorno di 2 notti a luglio 2017

2/10 Terribile

Bill

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dated Hotel
Externally the hotel looks nice, upon arriving the manager made us aware that someone was looking at the plumbing in our room, which was fine as we were going out dropping luggage off and coming back later. On way to our room the corridors smelt damp and musty. Up at our room (115) we were greeted with a smell of damp/sewage where the plumber or handyman was looking at the toilet. We left, to return a number of hours later the smell remained. A closer inspection of the bathroom revealed holes in the wall under the cistern, the shower seals were coming away from the wall and the general condition of the shower was bad, and a large damp patch in the ceiling. The bathroom hadn't even been mopped to get rid of the smell. We woke the next morning (bed sheets were clean atleast) to find the shower didn't run any hot water. We washed in the sink and couldn't wait to leave. Really disappointed with our stay here, I would never go back. Yes it was cheap but that doesn't excuse basic cleanliness and checking the room after any repairs had been done. Wish I'd have taken photos.
Soggiorno di 1 notte a luglio 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Excellent location
Excellent service. Really helpful owners. Needs some TLC to the fabric of the building, but work is ongoing.
Soggiorno di 2 notti a giugno 2017

6/10 Soddisfacente

Stephen

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera

2/10 Terribile

Robbie, Birkenhead

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Still in the opening phase
I stayed in this hotel back in October and they were under new management. They said they were in the process of doing it up slowly, bit by bit. The last stay was fairly pleasant (I stayed on the 1st floor). This time I was on the 3rd floor and I didn't have such a good time. The bathroom has an unacceptable amount of mould all over the ceiling (this presents several health problems). The walls are so thin that I could hear next door watching their TV until 1:30 am in the morning. The second night, some people had been out partying and were talking on the stairs until 2:30am approx. There is a 24 hour reception not far away and in my opinion it would have been prudent to ask them politely to go to their rooms as other guests are trying to sleep.

8/10 Buono

Darren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wi-Fi was non existent but overall an ok stay

2/10 Terribile

A

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
NEVER TO STAY HERE AGAIN

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

2/10 Terribile

Darren

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was cold and the guy at reception didn't know what he was doing when I checked in and tried to charge me twice for the room

4/10 Scarso

pittsy, p

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Not what i had read
Main reason i booked this was because it had a free breakfast according to TripAdvisor however it dod not it was long walk to town smelt strange no power or hotwater was lukewarm at very best.

2/10 Terribile

Stephen

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not what expected
I thought this hotel was part of the comfort chain, so was dissappointed to realise that the hotel is an independent hotel and of lower quality.