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Recensioni per Leicester Marriott Hotel

4 out of 5
Leicester Marriott Hotel
Smith Way, Grove Park, Enderby, Leicester, England

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 557 su 1002 recensioni" "
Valutazione di 8 - Buono. 295 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 88 su 1002 recensioni" "
Valutazione di 4 - Scarso. 44 su 1002 recensioni" "
Valutazione di 2 - Terribile. 18 su 1002 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

giorgio

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non comodo per andare in centro e poco economico.
Hotel esteticamente bello ed elegante, la parte positiva. Passando alla parte negativo abbiamo trovato il parcheggio a pagamento di 10 o 12 sterline al giorno (furto) solo 1 ora era gratis, il wifi in camera a pagamento (oramai il wifi in camera gratuito si trova ovunque) e per finire non era possibile nemmeno aprire le finestre (nemmeno in una galera).

10/10 Eccellente

Federico, Udine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fine settimana a Leicester
Dopo i miei tre giorni passati al Mariott Hotel posso solo che consigliarvelo. Personale molto preparato e cortese e l'hotel è molto pulito e tranquillo a soli 5 minuti di taxi dal centro città.

6/10 Soddisfacente

Tom

Viaggio di lavoro
Mi è piaciuto: Pulizia
The room was dated, the shower in the bath was extremely cramped. The a/c was extremely loud even in the off position it was still pumping out air. Breakfast was poor, no service, the cooked breakfast, especially the eggs were non-existent
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Gary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
O
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at Leicester Marriot are always the stars. Everyone we encountered from reception to restaurant and catering and cleaning staff was helpful friendly and welcoming. The room was quiet and comfortable. We always choose to stay here and look forward to our next stay. Thank you all at Leicester Marriot
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Olusoji

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean airy good food
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Niketa

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Manoj

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We only stayed one night, it was nice. Family room was a good size although we found the double bed small as we are used to king size. Ok site parking which is a good size. Gym was good. The bar area which is the part of the main foyer was nice and the atmosphere was quite relaxed we did get there for 8/9pm. Check in was quick and easy as we had paid on Expedia. In the morning breakfast was very nice and I liked the poached eggs ready to go which is a first. My wife really enjoyed the breakfast. Lovely hotel and will definitely stay again if the need arises. It was a Friday night we stayed.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Wilson

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was not very compassionate
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Fiona

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great atrium. Very good service. Helpful staff. Attractive bar area. Didn't try meals as en route early . Unfortunately the air-conditioning/ heating wasn't working but we were moved swiftly with offer of help .
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Mike

Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Seth

Non mi è piaciuto: Personale e servizio
There was a large wedding party ongoing when I arrived to check-in at c 11pm. Teenagers were running around the lobby and fighting, pulling cushions off chairs and throwing them across the lobby. It took me 30 minutes to get checked in at 11pm! The room was fine, if a little dusty. Breakfast was adequate. Parking is exorbitant for the location.
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Gordon

Soggiorno di 2 notti a febbraio 2024

2/10 Terribile

Ronan

Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Farouq

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect stop for a journey up the M1. And with a good restaurant on site. Meant I could relax before carrying on my journey. Will stay again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manuela, il giorno 14 feb 2024
Thank you so much for your lovely feedback Farouq.We look forward to seeing you again soon.Kind regardsLeicester Marriott Team

10/10 Eccellente

Gordon

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Nice hotel in good location with easy access to motorway. Car park however is charged at £7 per night.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manuela, il giorno 14 feb 2024
Dear Gordon,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.Thank you for your lovely feedback about the location of our property.I do appreciate car parking charge is not always well accepted, however all the hotels in the area and city centre charge for this sort of facilities.Your feedback has been shared with the Hotel Department Managers.I sincerely hope that we have the opportunity to welcome you back to the hotel and regain your confidence in the future.Kind regardsLeicester Marriott Team

8/10 Buono

Janet

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent conference venue
Soggiorno di 1 notte a febbraio 2024
Risposta di Manuela, il giorno 14 feb 2024
Dear Janet,Thank you so much for your lovely feedback.We look forward to seeing you again soon.Kind regardsLeicester Marriott Team

10/10 Eccellente

Phll

Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

6/10 Soddisfacente

Emma

Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Larry

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel,,quite at the weekends. Fine to get a taxi to the center of Leicester. Really nice staff.
Soggiorno di 2 notti a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Shaamil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

2/10 Terribile

Mike

Soggiorno di 1 notte a gennaio 2024
Risposta di Manuela, il giorno 14 feb 2024
Dear Mike,We are so sorry to read such score, however not sure what complications you encountered during your stay with us.Kind regardsLeicester Marriott Team

10/10 Eccellente

JHT

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

6/10 Soddisfacente

Richard

Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Matthew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

8/10 Buono

mahipal

Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Nick, Horsham

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Extremely friendly and helpful had everything set up for us and our 8 month old baby with a welcome note. Very clean great location spacious modern very nice overall
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Please improve your cleanliness
I would usually refrain from leaving a negative review at the risk that it may have been a one off, however I stay regularly at this hotel and this is now the second occasion where standards have been poor. Specifically in relation to the cleanliness of the room. On the first occasion there was a used dirty towel left on the bathroom door and a used contact lens on the bedside table. During this stay the toilet seat was stained with urine and had not been cleaned, there was also small hairs on the toilet seat. The bedsheet had a hole in it the size of a 10pence piece and a sticker left on the under sheet. The service at reception was average at best upon this stay, which usually isn’t the case. Handy location for my work however the cleanliness is off putting.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manuela, il giorno 14 feb 2024
Dear Guest,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I was disappointed to read your comments regarding the cleanliness of our property, , please be assured that your feedback has been shared with the respective Department Managers.I sincerely hope that we have the opportunity to welcome you back to the hotel and regain your confidence in the future.Kind regardsLeicester Marriott Team

10/10 Eccellente

simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overnight
A good stay at a hotel I have used previously.
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Second time we’ve stayed and again it was great.
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Hayley

Soggiorno di 1 notte ad agosto 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Ajbinder

Soggiorno di 8 notti a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

steven

Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Mohammed

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a nice experience staying at the Marriott. We booked 3 people in 2 rooms, and had an extra person on the day and Marriott did not mind adding the 2nd person onto the room. Did not to expect to pay for parking though
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed one night. Staff were all very friendly helpful and professional. Room was clean and well stocked eith coffee etc. Had a meal in the restaurant and food was good. Again the staff wete great. Good range of breakfast options too. Used executive lounge which was a nice bonus that came with the executive room. This was our 4th stay. Will stay again . Thank you to all the lovely staff at Leicester Marriot
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

10/10 Eccellente

Michelle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We go every year to meet friend's it's very nice atmosphere the bar man was good
Soggiorno di 1 notte a novembre 2023
Risposta di The Front Desk Team, il giorno 29 nov 2023
Thank you so much for this amazing feedback.We hope to be able to welcome you back with us soon

10/10 Eccellente

JOHN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Hayley, il giorno 23 nov 2023
Dear John,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel. I am delighted to see that you had an excellent stay with us considering the high mark you scored us. Our team take great pride in providing excellent guest experience; I have shared your score with our hotel team.We look forward to welcoming you back on your next visit.Kind regards,Hayley

10/10 Eccellente

jacqueline, Airdrie

Soggiorno di 1 notte a novembre 2023
Risposta di Cristina, il giorno 4 feb 2024
Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had an excellent stay with us. Our team take great pride in providing excellent guest experience; I have shared your positive feedback and compliments with our hotel team.We look forward to welcoming you back on your next visit.

2/10 Terribile

Ben

Soggiorno di 1 notte a novembre 2023
Risposta di Hayley, il giorno 23 nov 2023
Dear Ben,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel. Your feedback is very valuable to us in our continuous efforts to improve our service offerings and guest experiences. Please be assured that your score has been shared with the relevant managers and the team accordingly for review.Kind Regards,Hayley

8/10 Buono

Phillip

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good overall facilities.
Facilties good, would have preferred a walk in shower but no choice. The evening meal in the Market restaurant was disappointing.
Soggiorno di 1 notte a novembre 2023
Risposta di Sarah, il giorno 13 nov 2023
Dear Phillip, Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel, We are pleased to hear that you found our hotel facilities good.Your feedback is very valuable to us in our continuous efforts to improve our service offerings and guest experiences. Please be assured that your comment regarding the evening meal have been shared with the relevant Manager and the team accordingly for review.

10/10 Eccellente

Ian

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I was only booked in for 1 night but wish I could have stayed for longer. From checking in the staff in all the various departments were very helpful and courteous. Room was fantastic, bed was oh so comfy. Great facilities on site, bar & restaurant. Had dinner at the onsite restaurant, food was good. Opted for the buffet breakfast & that was fantastic! All in all a fantastic stay, will book here again when in the area.
Soggiorno di 1 notte a novembre 2023
Risposta di Sarah, il giorno 9 nov 2023
Dear Ian,Thank you for taking the time to give us your valuable feedback and sharing your experience with the Leicester Marriott Hotel.I am delighted to hear that you had a fantastic stay with us. I have shared your positive feedback with the team .We look forward to welcoming you back on your next visit.

10/10 Eccellente

chandu

Soggiorno di 1 notte a novembre 2023
Risposta di The Front Desk Team, il giorno 29 nov 2023
Thank you for the great review

4/10 Scarso

Hannah

Soggiorno di 1 notte a novembre 2023
Risposta di Diana, il giorno 26 nov 2023
Dear Mr Hannah, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Can you share some details for the score you gave us so we know to improve in those areas?Thank you in advance.Kind regards,Diana