Esterni

Recensioni per Tivoli Oriente Lisboa Hotel

4 out of 5
Tivoli Oriente Lisboa Hotel
Av. D. João II, n.º 27, Parque das Nações, Lisbon

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 679 su 1001 recensioni" "
Valutazione di 8 - Buono. 228 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 63 su 1001 recensioni" "
Valutazione di 4 - Scarso. 12 su 1001 recensioni" "
Valutazione di 2 - Terribile. 19 su 1001 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Claudia

Soggiorno di 1 notte a maggio 2023
Risposta di Vitor Matias, il giorno 16 mag 2023
Dear Claudia,Thank you very much for your review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that your score have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations.Looking forward to welcoming You again on Your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

fausto

Mi è piaciuto: Personale e servizio e servizi
Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

Peppe

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Buon hotel
Soggiorno di 3 notti a marzo 2022
Risposta di Vitor Matias, il giorno 8 apr 2022
Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

10/10 Eccellente

Pedro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a maggio 2024
Risposta di Vitor Matias, il giorno 21 mag 2024
Dear Pedro,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Gail

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel. Very friendly service. Fast elevators. Loved the area
Soggiorno di 2 notti a maggio 2024
Risposta di Vitor Matias, il giorno 15 mag 2024
Dear Gail,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location and service! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Jose

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is great but carpet in hall ways needs to be updated. Room are clean and service is very good. Great price for this hotel.
Soggiorno di 1 notte a maggio 2024
Risposta di Vitor Matias, il giorno 14 mag 2024
Dear José,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Rodney

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great views from our room, excellent rooftop bar and views. Fantastic staff and great position for railway metro and buses also just opposite a fantastic shopping mall and restaurant and best of all just a 5 minute uber ride to the airport. Excellent all round. Highly recommend this hotel *****
Soggiorno di 3 notti a maggio 2024
Risposta di Vitor Matias, il giorno 14 mag 2024
Dear Rodney,Thank you very much for choosing Hotel Tivoli Oriente and for taking the time to write such a nice review about your experience. The team of Hotel Tivoli Oriente is committed to promote and provide enjoyable and memorable stays. We are delighted to see that our team made the difference during your stay. It is very rewarding to realize how well you felt in our company.Thank you very much for all your compliments and recommendation! We will be very happy to receive you once again at Tivoli Oriente.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Anibal G

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 14 mag 2024
Dear Anibal G,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Paulo Cesar, Manaus

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente Atendimento de excelência
Soggiorno di 2 notti a marzo 2024
Risposta di Vitor Matias, il giorno 14 mag 2024
Estimado Paulo Cesar, Gostaríamos de agradecer a sua preferência pelo Tivoli Oriente e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com a pontuação atribuída, uma vez que conseguimos superar as suas expectativas e proporcionar-lhe um serviço de excelência! A sua satisfação é a nossa maior recompensa, garantimos-lhe que os seus elogios serão partilhados com toda a equipa. Esperamos voltar a recebê-lo na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

8/10 Buono

Joanilson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a maggio 2024
Risposta di Vitor Matias, il giorno 14 mag 2024
Dear Joanilson,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Anissa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic facilities, great staff. 2min walk from the train station, shopping centre opposite the hotel and about 10/15min from the airport. Not located downtown but very easy to access.
Soggiorno di 2 notti a febbraio 2024
Risposta di Vitor Matias, il giorno 9 mag 2024
Dear Anissa, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Olga

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel, cozy rooms, quiet and clean. Wonderful breakfast and staff.
Soggiorno di 1 notte a maggio 2024
Risposta di Vitor Matias, il giorno 9 mag 2024
Dear Olga,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

amarilis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything is good
Soggiorno di 2 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 9 mag 2024
Dear Amarilis, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Sam

Soggiorno di 6 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 9 mag 2024
Dear Sam,We would like to thank you in advance for your preference for Tivoli Oriente. We are glad to verify through your overall score that we were able to provide you a great stay in the charming city of Lisbon!Looking forward to welcome you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Ann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was near the water, bus and metro travel options. Lots of vegetarian restaurants nearby.
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 2 mag 2024
Dear Ann,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Veronica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 2 mag 2024
Dear Veronica, Firstly, we would like to thank you in advance for your preference for Tivoli Oriente. We are glad to verify through your overall score that we were able to provide you a great stay in the charming city of Lisbon! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean. The lights were controlled by a switch near the bed which was nice. The air conditioning worked well. Loved the rain shower in the shower, I used the Pool, Hot Tub, Steam, and Sauna twice a day. Close to trains and buses. Helpful staff at the check-in desk. Breakfast Buffet was awesome.
Soggiorno di 3 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 2 mag 2024
Dear Karen, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Tanya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only problem was our bathroom toilet was leaking. The staff are awesome. The beds and shower is fabulous
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 2 mag 2024
Dear Tanya, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

artemisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
beautiful hotel
Soggiorno di 5 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 26 apr 2024
Dear Artemisa,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you an excellent stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

Chloe, Des Moines

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lots of options within the hotel to explore!
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 26 apr 2024
Dear Chloe, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel
Soggiorno di 1 notte a marzo 2024
Risposta di Vitor Matias, il giorno 25 apr 2024
Dear Marco,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 25 apr 2024
Dear Robert,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are really glad that we were able to provide you a great stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Valeria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amei esse hotel. Pegamos dois quartos interligados, e nos surpreendeu o conforto e espaço. Fui pra Paris e ao regressar a Lisboa, preferimos ficar nele novamente. Hotel 5 estrelas! O pequeno almoço é cheio de opções maravilhosas. Se você é vegetariano irá amar as opções de saladas e frutas e glúten free.
Soggiorno di 2 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 25 apr 2024
Estimada Valeria,Muito obrigado por partilhar a sua estadia no Tivoli Oriente. É entusiasmante receber críticas positivas como a sua! Gostaríamos de agradecer a sua preferência pelo nosso hotel e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com o seu feedback uma vez que conseguimos superar as suas expectativas e proporcionar-lhe duas estadias perfeitas! O conforto e a satisfação dos nossos hóspedes é a nossa maior prioridade, desta forma trabalhamos todos os dias para proporcionar um serviço de excelência. Esperamos voltar a recebê-la na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

10/10 Eccellente

Sylvie, Quebec

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The location is close to métro and restaurants
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 17 apr 2024
Dear Sylvie,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Helen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here several years ago. The hotel has been refurbished and it shows. Room quiet, spacious and clean. Breakfast one of the best in Lisbon, excellent choices chefs station for omelettes. Staff fitst class. Dont forget to visit the Sky Bar on 16th floor, beautiful views and open until 1am - all in all a perfect place to stay. Were coming back soon x
Soggiorno di 1 notte ad aprile 2024
Risposta di Sofia Santos, il giorno 16 apr 2024
Dear Helen,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed our quiet, spacious, and clean rooms, as well as our breakfast offerings. Our dedicated staff works hard to ensure our guests have a memorable stay, so we truly appreciate your kind words about their first-class service.We are glad you had the opportunity to visit our Sky Bar and take in the beautiful views of Lisbon. It is always a pleasure to have you as our guest, and we can't wait to welcome you back soon for another perfect stay!Warm regards,Sofia SantosGuest Relations Tivoli Oriente Hotel

10/10 Eccellente

Chris

Soggiorno di 1 notte a gennaio 2024
Risposta di Vitor Matias, il giorno 16 apr 2024
Dear Chris, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Valdemir

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 25 apr 2024
Estimado Valdemir, Muito obrigado por partilhar a sua estadia no Tivoli Oriente. Gostaríamos de agradecer a sua preferência pelo nosso hotel e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com o seu feedback uma vez que conseguimos superar as suas expectativas e proporcionar-lhe uma estadia perfeita! Esperamos voltar a recebê-lo na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

2/10 Terribile

jeanne

Soggiorno di 1 notte ad aprile 2024
Risposta di Sofia Santos, il giorno 20 mag 2024
Dear Jeanne, Thank you for sharing your feedback. We deeply regret that you have had an unpleasant experience at our Hotel. We would like to discuss with you in detail about your stay with us at your earliest convenience, once without any information's about what happened during your reservation we can not work on solutions to solve the situations you might have experienced.We look forward to hearing from you, and to working with you towards a solution to this issue. Best regards, Sofia SantosGuest Relations Hotel Tivoli Oriente

8/10 Buono

Matangi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great hotel and location! Clean, accommodating and modern. Lack of English speaking front desk staff was apparent. Some were well versed but others not so much - which was not helpful when we checked out at 4:30 am and the gentleman made a mistake causing us stress that we’d be late for our flight! And now we have 2 tax charges on our credit card instead of one.
Soggiorno di 7 notti ad aprile 2024
Risposta di Sofia Santos, il giorno 16 apr 2024
Dear Matangi,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed our hotel and its location. However, we apologize for any difficulties you encountered with our front desk staff and for the error made during your check-out process.To help resolve this matter and better understand what happened, we kindly ask you to contact us directly at ana.santos@tivoli-hotels.com. Our team is ready to assist you in clarifying any issues regarding the tax charges and ensure that any mistakes are corrected.We value your feedback and appreciate your understanding. We look forward to hearing from you soon.Sincerely,Sofia SantosGuest Relations Tivoli Oriente Hotel

10/10 Eccellente

Antonieta, Taunton

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I recommend
Soggiorno di 9 notti a marzo 2024
Risposta di Vitor Matias, il giorno 16 apr 2024
Dear Antonieta,Thank you for choosing Hotel Tivoli Oriente and for your time to write this review!It is a pleasure to see all your compliments and to know you enjoyed your stay in Lisbon. We will be very happy to receive you once again at Tivoli Oriente. Thank you very much for your recommendation!Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Marlene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a great location, steps from the train station and close to the airport. The staff was fantastic!
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 16 apr 2024
Dear Marlene,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Meredith

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Gloria

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
meets all our needs specially the spa, and sauna, breakfast is excellent lots of choices, hotel is very clean and staff very kind and friendly and helpful
Soggiorno di 4 notti a marzo 2024
Risposta di Vitor Matias, il giorno 16 apr 2024
Dear Gloria, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you with a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

Rui Paulo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Vitor Matias, il giorno 16 apr 2024
Dear Rui Paulo,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Jean

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The main train station is less than two minutes away. They have two very good restaurants.
Soggiorno di 7 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 10 apr 2024
Dear Jean,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Susana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent customer service
Soggiorno di 2 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 10 apr 2024
Dear Susana, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

JORGE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cxx
Soggiorno di 2 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 10 apr 2024
Dear Jorge, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

6/10 Soddisfacente

Isphara

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I let the hotel know the toilet bowl was not clean enough. Also loud bathroom extraction fan that was very irritating and there was no way to shut it off. Then getting in and out of the bathtub was not easy (high clearance). And the narrow glass door would have posed a difficulty for a big person. All in room 1201
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 10 apr 2024
Dear Isphara, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Once again, thank you for taking the time to share your experience in our Hotel. We truly hope you will give us the opportunity to change your opinion about our services on a next stay. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Bruce

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel. Conveniently situated next to Oriente Train Station, a shopping mall, and beautiful waterfront walking area. Hotel room was clean. Staff was friendly.
Soggiorno di 2 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 10 apr 2024
Dear Bruce,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Jean

Soggiorno di 6 notti ad aprile 2024
Risposta di Vitor Matias, il giorno 2 mag 2024
Dear Jean, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Summer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed here on the last night because it was close to the airport. And also walkable from the bus station. The best part about this hotel is the sky bar. Although it was raining, I can imagine it being very beautiful outside if it were sunny. But at least the inside of the sky bar was plenty big enough. The room was nice. No complaints.
Soggiorno di 1 notte ad aprile 2024
Risposta di Vitor Matias, il giorno 10 apr 2024
Dear Summer,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

Nareth, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good hotel
Soggiorno di 4 notti a marzo 2024
Risposta di Vitor Matias, il giorno 10 apr 2024
Dear Nazareth,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

Jean Onill

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel and the staff was great. Love the location and the choices of food for breakfast.
Soggiorno di 2 notti a marzo 2024
Risposta di Vitor Matias, il giorno 6 apr 2024
Dear Jean Onill,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location and breakfast! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

William, Edinburgh

Mi è piaciuto: Pulizia e personale e servizio
Friendly reception and staff
Soggiorno di 5 notti a marzo 2024
Risposta di Vitor Matias, il giorno 6 apr 2024
Dear William, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Stephanie

Soggiorno di 2 notti a marzo 2024
Risposta di Vitor Matias, il giorno 25 apr 2024
Dear Stephanie, Thank you so much for taking the time to evaluate your recent stay at our Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

6/10 Soddisfacente

Cristi

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Only stayed one night before early flight. Lobby was nice but the rooms seemed cheap and dated. Nice bed.
Soggiorno di 1 notte a marzo 2024
Risposta di Vitor Matias, il giorno 2 apr 2024
Dear Cristi, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Odeth, Lompoc

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was excellent!
Soggiorno di 8 notti a marzo 2024
Risposta di Vitor Matias, il giorno 2 apr 2024
Dear Odeth,We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We strive hard to provide great comfort and high level of service to our guests therefore we are glad our service surpassed your expectations. We are glad that we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 Buono

David

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel for a stay close to the airport and the newer part of town. Which is what we needed. A distance from the main attractions.
Soggiorno di 1 notte a marzo 2024
Risposta di Vitor Matias, il giorno 2 apr 2024
Dear David,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Judy, va beach

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The proximity to airport was very convenient. Easy to catch uber or taxis right in front. Everyone at the front desk was super nice!
Soggiorno di 3 notti a marzo 2024
Risposta di Vitor Matias, il giorno 2 apr 2024
Dear Judy,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location and service! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel to stay at when you have a flight out the next morning. There are a bunch of great restaurants on site and you can get your last minute shopping done across the street at a mall that seemingly never closes.
Soggiorno di 1 notte a marzo 2024
Risposta di Vitor Matias, il giorno 2 apr 2024
Dear Richard, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente