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Recensioni per The Resident Liverpool

3.5 out of 5
The Resident Liverpool
29 Seel Street Merseyside, Liverpool, England

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 995 su 1176 recensioni" "
Valutazione di 8 - Buono. 145 su 1176 recensioni" "
Valutazione di 6 - Soddisfacente. 25 su 1176 recensioni" "
Valutazione di 4 - Scarso. 6 su 1176 recensioni" "
Valutazione di 2 - Terribile. 5 su 1176 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,2/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Kori

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We booked this last minute. From the moment we arrived the staff was amazing! We cant say enough about how helpful and accomodating they were, rspecially Maria! Amazing!!!
Soggiorno di 3 notti ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 28 apr 2024
Hi Kori, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon!Kind regards, AndyThe Resident Liverpool

10/10 Eccellente

nicola

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A nice hotel close to the centre. Lovely staff that can’t do enough for you
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin- Front Office Management, il giorno 28 apr 2024
Hi NicolaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

rolana, London

Viaggio di gruppo
Good location. Fresh room. Safe. Security from wild party
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin- Front Office Management, il giorno 27 apr 2024
Hi RolanaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Yuji

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin- Front Office Management, il giorno 27 apr 2024
Hi YujiThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Joost

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel in city center. Very clean and quiet. Ideal for a trip with friends
Soggiorno di 3 notti ad aprile 2024
Risposta di Kevin- Front Office Management, il giorno 23 apr 2024
Hi JoostThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff and convenient for everything
Soggiorno di 3 notti ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 22 apr 2024
Hi David, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

6/10 Soddisfacente

Ruth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice property but bed and pillows especially were very hard.
Soggiorno di 1 notte ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 20 apr 2024
Hi Ruth, Thank you for taking the time to leave your review. It is a shame to see us marked down for the reasons that you have given as I am more than confident that our team would have done everything they can to resolve this issue for you during your stay. Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 20 apr 2024
Hi Mark, Thank you so much for taking the time to leave a great review. We are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon. Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Kevin- Front Office Management, il giorno 14 apr 2024
Hi SarahThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Benjamin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very spacious room & unique hotel style. Close to Liverpool Lime Street train station.
Soggiorno di 1 notte ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 18 apr 2024
Hi Benjamin,Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Ryan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Brilliant place
Soggiorno di 2 notti ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 18 apr 2024
Hi Ryan, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

JAMES

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice staff!
Soggiorno di 1 notte ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 18 apr 2024
Hi James, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Eric, Montreal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hôtel très bien situé près de tout, 10 min de marche de la station de train, chambre très propre avec toutes les commodités qu’il faut
Soggiorno di 4 notti ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 18 apr 2024
Hi Eric, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Paula

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet at this hotel and extremely well cleaned. Fridge, microwave and Nespresso were an exceptional bonus. Bed was comfortable. Just round the corner from hustle and bustle of shops, cafes, bars etc the Resident Hotel retains an air of peace and stillness. Close to Liverpool Lime Street and Liverpool Central train stations. Will definitely be heading back to this hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 18 apr 2024
Hi Paula, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well equipped comfortable rooms close to restaurants, bars etc.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin- Front Office Management, il giorno 10 apr 2024
Hi MichaelThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Tony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location
Soggiorno di 1 notte ad aprile 2024
Risposta di Kevin- Front Office Management, il giorno 10 apr 2024
Hi TonyThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Kevin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed at The Resident twice with my 12 year old son for a trip to see Liverpool and we really enjoyed our stay. The location of the hotel is great. It is walkable to everything, with great dining options within minutes. The area is a club and bar area but the two rooms we stayed were quiet from outside noise. The staff is very friendly and helpful. We did have a night of some rowdy patrons but I don't think you can pin that on the hotel. Staff promptly dealt with the problem. Overall, would recommend staying here.
Soggiorno di 3 notti a marzo 2024
Risposta di Andy - Reception Manager, il giorno 18 apr 2024
Hi Kevin, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Ziad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent all round hotel, with a price tag that puts many more expensive places to shame. If I were to come back to Liverpool, I would definitely stay at The Resident
Soggiorno di 1 notte ad aprile 2024
Risposta di Andy - Reception Manager, il giorno 6 apr 2024
Hi Ziad, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon !Kind regards, AndyThe Resident Liverpool

10/10 Eccellente

Michelle, Chicago

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 3 apr 2024
Hi MichelleThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

2/10 Terribile

Dan

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Receptionist was rude wouldn’t let us have a room because we were a bit early
Soggiorno di 1 notte a marzo 2024
Risposta di Andy - Reception Manager, il giorno 1 apr 2024
Hi Dan, Looking on your reservation I can see that you did not stay with us as your reservation is marked as a non arrival. Therefore, we do not see your review as a true reflection of the hotel. Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Bonnie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great time in Liverpool. The staff at the hotel was excellent. They provided us with lots of ideas for places to see in Liverpool and were very helpful with all our needs. The area sround the hotel has lots of pubs and music venues, but the hotel was still quiet at night
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 1 apr 2024
Hi BonnieThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I've stayed here several times, and always first-rate.
Soggiorno di 3 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 3 apr 2024
Hi SteveThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us again.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

France

Soggiorno di 1 notte a marzo 2024
Risposta di Andy - Reception Manager, il giorno 18 apr 2024
Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 1 apr 2024
Hi JenniferThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only thing that could make this property better is an actual bar in the lobby area. The staff was wonderful providing beer, wine and a limited menu ... but I simply love a hotel bar!
Soggiorno di 3 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 3 apr 2024
Hi MichaelThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.As we are surrounded by bars and restaurants, we partner with many in the local neighbourhood that offer our guests great discounts, guests are also welcome to relax in our lounge area and enjoy a range of drinks and snacks from the menu.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay, lovely clean rooms, staff are fantastic, would definitely stay again
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 28 mar 2024
Hi AndreaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

8/10 Buono

Jeffrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is nice with well appointed rooms and the inclusion of a cupboard kitchenette is handy. Staff were friendly and helpful and booking was easy. The location is very convenient for Albert Dock and the museums, Liverpool One and a 20 walk to either cathedral. There are loads of bars and restaurants around the hotel but this is a double edged sword. Great for eating out but it does mean you get to listen to the bass of music and people coming out of the clubs at half two in the morning! Fine if you are a reasonably heavy sleeper or have ear plugs but not one I could recommend for light sleepers.
Soggiorno di 2 notti a marzo 2024

8/10 Buono

Awel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect location
Soggiorno di 2 notti a gennaio 2024
Risposta di Kevin- Front Office Management, il giorno 20 mar 2024
Hi AwelThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Deirdre

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 20 mar 2024
Hi DeirdreThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Judith

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the greeting on our first day to our check out on our last the staff were amazing. Shout out to Cole on the front desk for recognizing I was exhausted and offered a coffee. Her smile each day made us feel we were at home. The Resident never disappoints. Home away from home. Looking forward to our fourth visit next year!
Soggiorno di 5 notti a marzo 2024
Risposta di Andy - Reception Manager, il giorno 16 mar 2024
Hi Judith, Thank you for your amazing review ! We are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards, Andy - Reception ManagerThe Resident Liverpool

8/10 Buono

Cheryl

Mi è piaciuto: Pulizia e personale e servizio
Staff were fab, location was great. Hotel and facilities not much.
Soggiorno di 2 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 15 mar 2024
Hi CherylThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 15 mar 2024
Hi PaulThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Alicia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 14 mar 2024
Hi AliciaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

8/10 Buono

Janet

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Just lacked a bar
Soggiorno di 2 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 13 mar 2024
Hi JanetThank you for taking the time to leave a review for us, we are so happy you had a great stay and enjoyed your time with us.As we are surrounded by bars and restaurants, we partner with many in the local neighbourhood that offer our guests great discounts, guests are also welcome to relax in our lounge area and enjoy a range of drinks and snacks from the menu.I will be sure to pass your review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Kiril

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 13 mar 2024
Hi KirilThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place was incredible! Maria was so sweet, as were her colleagues. Everyone was very helpful, considerate, and kind. I very much enjoyed my stay & would totally stay again! Liverpool was truly amazing! My only qualm is that there is a fair amount of litter on the streets, which I am not used to, but The Resident was top-notch. 10/10 recommend!
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 11 mar 2024
Hi JessicaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto Maria and the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Sue

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic staff, lovely room.
Soggiorno di 2 notti a marzo 2024
Risposta di Andy - Reception Manager, il giorno 10 mar 2024
Hi Sue, Thank you so much for taking the time to leave your great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards,Andy - Reception ManagerThe Resident Liverpool

8/10 Buono

Robert

Soggiorno di 2 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 28 mar 2024
Hi RobertThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

8/10 Buono

Thomas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wir waren vom 25.-29. Februar da. Personen sehr freundlich, gut geführtes Hotel. Perfekt wäre es gewesenen, wenn es zusätzlich Frühstück zu buchen gegeben hätte. Wir waren sehr, ja wirklich sehr angenehm über die Ruhe in der Nacht überrascht. Trotz nähe City super ruhig. Kein Türe zugeklatsche uvm. Wir würden es jederzeit wieder buchen und können es nur weiterempfehlen. Einziger Makel war das zu kurze Zustellbett im gebuchten 3 Bettzimmer.
Soggiorno di 4 notti a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 9 mar 2024
Hi ThomasThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.As we are surrounded by restaurants, we partner with many in the local neighbourhood that offer our guests great discounts, we also have larger rooms with full sized beds if needed.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

JAMIE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were all really friendly and helpful, the room was perfect for a 2 night stay and the little kitchen in the cupboard makes such a difference. Very clean and ideally situated for food, drink and shopping, we will definitely stay here again 😊
Soggiorno di 2 notti a marzo 2024
Risposta di Andy - Reception Manager, il giorno 6 mar 2024
Hi Jamie, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Brilliant staff, from the email I received when I booked asking if I needed anything, to the check in staff asking about my plans to see if I needed help, to the room service staff being friendly and helpful when I saw them. As I checked out, a staff member was helping another guest arrange activities for the day and was looking up opening times and transport. Every interaction I had with the staff was spot on and above expectations. The room was great, comfortable, comfy bed, lots of cushions, clean, warm and quiet. I don't understand the kitchenette thing in a hotel room, but it was nice to have the fridge to keep some beers in! There are even ice machines out in the corridors. Very good location, close to the centre so easy to get around, but quiet on the street. Very happy with my visit, it's a great hotel and I will happily stay here again next time I visit Liverpool.
Soggiorno di 1 notte a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 6 mar 2024
Hi ChrisThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us and great to hear you would return.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 6 mar 2024
Hi JustinThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Kieran

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 6 mar 2024
Hi KieranThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Neil

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff weee really helpful. We arrived early and they helped us out by early check in. Would stay agai
Soggiorno di 2 notti a marzo 2024
Risposta di Kevin- Front Office Management, il giorno 5 mar 2024
Hi NeilThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Marvah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Absolutely loved our stay!!
Soggiorno di 3 notti a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 3 mar 2024
Hi MarvahThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Matthew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were great, hotel had great facilities and was very clean. One of, if not the, best hotel in Liverpool!
Soggiorno di 2 notti a febbraio 2024
Risposta di Andy - Reception Manager, il giorno 25 feb 2024
Hi Matthew, Thank you so much for leaving a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 Eccellente

Molly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 22 feb 2024
Hi MollyThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Adrian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was lovely
Soggiorno di 2 notti a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 20 feb 2024
Hi AdrianThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Clarke Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel walking distance to shops great family room staff very friendly and helpful
Soggiorno di 3 notti a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 21 feb 2024
Hi ClarkeThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 Eccellente

Monika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay. Loved the room and facilities. Local to shopping and eating. Will definitely stay again
Soggiorno di 1 notte a febbraio 2024
Risposta di Kevin- Front Office Management, il giorno 21 feb 2024
Hi ,MonikaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool