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Recensioni per Ritz Heritage

3 out of 5
Ritz Heritage
2 Old Mumbai - Pune Hwy, Lonavala, MH

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 2 su 6 recensioni" "
Valutazione di 8 - Buono. 2 su 6 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 6 recensioni" "
Valutazione di 4 - Scarso. 1 su 6 recensioni" "
Valutazione di 2 - Terribile. 0 su 6 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

6,0/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Manish

Viaggio con la famiglia
Non mi è piaciuto: Servizi
I think the positive reviews are paid ones. They converted an old bungalow into a hotel. It was right besides train crossing and every now and then you could hear the noise of trains. Some basic facilities like intercom was missing. Although the rooms were clean and tidy, the bedsheet was not so clean. A basic thing like shampoo and bodywash were not provided. Last but not the least, when i wanted to make a card payment, they did not have card swiping machine. Nothing great about the food.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Alexander

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Friendly staff and delicious food from their restaurant. The rooms look nothing like the pictures on Hotels.com.
Soggiorno di 2 notti a novembre 2023
Risposta di zubair momin, il giorno 27 dic 2023
Greetings from Ritz Heritage, We are pleased to receive your review., We are glad that you enjoyed superlative service from our staff members and your generous comments have been shared with them. We thank you for choosing to stay with us. Looking forward for your next visit. Thank you

6/10 Soddisfacente

Chetan

Mi è piaciuto: Pulizia e personale e servizio
Overall a fun experience with good host
Good stay with good host. The location is on the railway track that makes it bit noisy at times. Internet quality was Ok. Also, One should mention that the property is on khandala rd and not actually in khandala. It’s misguiding.
Soggiorno di 4 notti a gennaio 2022
Risposta di Shehzad Shaikh, il giorno 26 apr 2023
Dear Guest, Greetings from Ritz Heritage, We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. It feels good to realize that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalized services. Looking forward to serve you again. Thank you.

10/10 Eccellente

DINESH

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
VALUE FOR MONEY
It was an amazing stay with very cooperative hotel staff. Ambience was awesome. Food was good. VALUE FOR MONEY
Soggiorno di 2 notti a novembre 2021
Risposta di Shehzad Shaikh, il giorno 26 apr 2023
Dear Guest, Greetings from Ritz Heritage, We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. It feels good to realize that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalized services. Looking forward to serve you again. Thank you.

10/10 Eccellente

MUKESH

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Stay was comfortable. Property locality is free from Noise and Traffic. Peaceful and pleasant location. Near to all picnic spot in Khandala and Lonavala. Food was good. Staff is also good. Overall pleasant welcome .
Soggiorno di 2 notti a ottobre 2021
Risposta di Shehzad Shaikh, il giorno 26 apr 2023
Dear Guest, Greetings from Ritz Heritage, We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. It feels good to realize that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalized services. Looking forward to serve you again. Thank you.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good budget stay
Decent place right by the train tracks
Soggiorno di 1 notte ad agosto 2021
Risposta di Shehzad Shaikh, il giorno 26 apr 2023
Dear Guest, Greetings from Ritz heritage, We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. It feels good to realize that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalized services. Looking forward to serve you again. Thank you.