Biancheria da letto di alta qualità, minibar, una cassaforte in camera
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Recensioni per Alexander Pope

3.5 out of 5
Alexander Pope
Cross Deep, Twickenham, England

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 194 su 388 recensioni" "
Valutazione di 8 - Buono. 148 su 388 recensioni" "
Valutazione di 6 - Soddisfacente. 37 su 388 recensioni" "
Valutazione di 4 - Scarso. 4 su 388 recensioni" "
Valutazione di 2 - Terribile. 5 su 388 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2017
Risposta di Alexander Pope Hotel, il giorno 22 feb 2018
Thanks for your 4 out 5 score. We hope to make this a 5 next time.

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The façade of the building was unimpressive.
Soggiorno di 3 notti ad aprile 2024

6/10 Soddisfacente

Edward A

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The property was clean and very quiet, but a number of things were broken or did not work in the room, including the radio and the television, both surprising for a not inexpensive hotel.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

rod, edinburgh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice setting - good option for drinks and eats - fairly noisy in the evening till the bar closes as our room was above entrance
Soggiorno di 1 notte ad aprile 2024
Risposta di nn, il giorno 23 apr 2024
Dear Rod,Thank you for your recent stay at our hotel and thank you for taking the time to let us know how we did. We're looking forward to your next visit with us!Best wishes,A.Lovin

8/10 Buono

Margaret

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Slow to check in due to another guest taking massive time. Staff friendly, meal good .
Soggiorno di 1 notte a marzo 2024
Risposta di nn, il giorno 24 mar 2024
Dear Margaret,Thank you for your recent stay at our hotel and thank you for letting us know how we did!We are grateful to all the guests that are staying with us and we are obliged to be at the same pace with them, even when it takes more than usual. This is not an excuse but merely an explanation. Please accept our apologies for not being able to speed up the situation. On a positive note, we are delighted that we were able to offer you an early check in and a good meal. We hope to welcome you again in the future.Best wishes,A.Lovin

6/10 Soddisfacente

Amy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di nn, il giorno 24 mar 2024
Dear Amy,Thank you for your recent stay at The Alexander Pope Hotel and thank you so much for your rating! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

Martin

Soggiorno di 1 notte a gennaio 2024
Risposta di nn, il giorno 24 mar 2024
Dear Martin,Thank you for your recent stay at The Alexander Pope Hotel and thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 Buono

Geoffrey

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
On the river
Soggiorno di 3 notti a gennaio 2024
Risposta di NN, il giorno 24 mar 2024
Dear Geoffrey,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!We are very happy we could provide you with a positive experi We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

Dr Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quintessential English with Thames views
Not my first visit. I keep returning so obviously I like it here. Everything is great but best are the staff. I brought friends here for dinner and we were all very happy with the menu and food. I gave all 5 stars except one. The first night it was cold. I couldnt find the comfort rug but in the morning i was told they were removed during COVID. That night i found an extra duvet and my air con set to 22. Thats the proactive staff. This is one of the few even 4 and 5 star hotels that sctually has a well stacked minibsr plus nespresso coffee snd a free jar of homemade (restaurant) shortbread.
Soggiorno di 2 notti a gennaio 2024
Risposta di NN, il giorno 24 mar 2024
Dear Dr Linda,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!We are very happy we could provide you with a positive experi We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 Buono

Stephen

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was just wonderful! Coming back August!
What a delightful experience! The ambience of the pub was wonderful. The service was exceptional from front desk to cleaners. We enjoyed the room and were so very pleased that we've decided to come back in August, providing we can get the same room! We couldn't be happier with everything about our stay here!
Soggiorno di 8 notti a dicembre 2023

8/10 Buono

Brian

Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Jesper

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice fud. Lush room
Soggiorno di 4 notti a dicembre 2023

10/10 Eccellente

Nick

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pretty good for the money.
Soggiorno di 1 notte a dicembre 2023
Risposta di Robin Smith, il giorno 15 dic 2023
Dear David Glad you found our hotel to be keenly priced, pleased that you enjoyed your stay. kind regards,Robin.

10/10 Eccellente

SARA, Fairport

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alexander Pope review When you travel to an area for the first time, it’s often hard to choose a hotel just from searching online and reading reviews. But, I chose the Alexander Pope Hotel by carefully reading reviews and was especially mindful of when they were written. So many negative reviews were generated during the pandemic, so I tried to look for 2023 reviews. I was so impressed with the Alexander Pope Hotel! The staff was so gracious. They were always attentive and even spread themselves out to cover all aspects of running the hotel smoothly. I loved my room, the bathroom was clean and updated, the bed was comfy and the most special treat was the homemade shortbread biscuits left each day to enjoy with my Nespresso coffee. My sister recently moved to Twickenham, so with this lovely hotel just over a mile from her flat, it will be a perfect place for guests to stay. The pub/restaurant was warm and inviting and a busy locals place as well. I’m hoping to make another visit in the future and definitely will stay again. Now, if I could get their recipe for their most delicious lemon garlic houmous, I would love to recreate it at home. 😉♥️
Soggiorno di 6 notti a novembre 2023
Risposta di Robin Smith , il giorno 26 nov 2023
Dear Sara,It was an absolute pleasure to read your review and feedback. We are pleased that we were able to deliver a memorable experience and we hope that you will choose to stay with us again in the future. kind regards,Robin.

10/10 Eccellente

Dawn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really lovely hotel, only concern was the room we were in, there was no light, quite dark in the area above where the tea/coffee, kettle were, so difficult to see what you were doing.
Soggiorno di 3 notti a novembre 2023
Risposta di NN, il giorno 17 nov 2023
Dear Dawn,Thank you for youe recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!I'm pleased that you enjoyed your stay with us and will take on board the feedback that you have kindly added to the review. We look forward to welcoming you back agaIn.Best wishes,A.Lovin

10/10 Eccellente

Kimberly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The Best Hotel Hands Down!!!
We came to visit our daughter who is studying abroad . This hotel was amazing !!!! The staff, room , bar and food we Fantastic!! I would highly recommend this hotel to everyone!!! Thank you for your hospitality!!! 😊
Soggiorno di 2 notti a novembre 2023
Risposta di NN, il giorno 7 nov 2023
Dear Kimberly,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your praise and kind comments about our team and our hospitality.Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope to be of service to you again in the future. Best wishes, A.Lovin

2/10 Terribile

Lisa

Soggiorno di 1 notte a ottobre 2023
Risposta di NN, il giorno 15 ott 2023
Dear Lisa,Thank you for your recent stay at our hotel and thank you for your rating.We pride ourselves on the hospitality that our professionally trained staff provides as we are consistently highly praised for our service. We regret that we have not inspired a better rating on this occassion and for that we would like to extend our sincerest apologies to you. We can assure you that we will intensify our efforts to improve and hope to offer you a more memorable experience in the future.Best wishes,A.Lovin

8/10 Buono

Tim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fab service
11/10 customer service by the restaurant manager and his colleague, Tulalah, who went above and beyond to help me extricate my car in the hotel car park after a third party blocked me in. Amazing service at 7.30 a.m. on a Monday morning.
Soggiorno di 1 notte a ottobre 2023
Risposta di NN, il giorno 15 ott 2023
Dear Tim,Thank you for your recent visit at The Alexander Pope Hotel and thank you for taking the time to leave a review for us . We're happy we could meet your expectations and that you found our staff to be so supportive during your stay! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

Graham

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a really great hotel right in centre of Twickenham. Very comfortable and modern rooms. Friendly staff and good on-site restaurant. Plenty of off street parking.
Soggiorno di 3 notti a ottobre 2023
Risposta di NN, il giorno 15 ott 2023
Dear Graham,Thank you for your recent t stay at our hotel andthank you so much for your positive comments about your experience with us! We can't wait to see you again, have a great day.Best wishes,A. Lovin

10/10 Eccellente

Jasmine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Small entrance easy to miss
Soggiorno di 1 notte a ottobre 2023
Risposta di NN, il giorno 15 ott 2023
Dear Jasmine,Thank you for yor recent stay and thank you for sharing your feedback with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexander Pope Hotel. We hope to be of service to you again in the future. Best wishes, A.Lovin

6/10 Soddisfacente

Diana

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Lovely hotel, great food. Room lovely but not enough light, only one ceiling light near door, two lamps we couldn’t get to work so needed to use phone torch to see in case! Apart from that the hotel was very good.
Soggiorno di 1 notte a settembre 2023
Risposta di NN, il giorno 24 set 2023
Dear Diana,Thank you for your recent stay and thank you for taking the time to share your feedback!We always aim to provide the best experience possible at our hotel and I'm very happy to see that we met most of your expectations. We appreciate all reviews, and appreciate you giving us the chanc e to improve by providing us with your suggestions.At the same time, we are sorry that nothing was mentioned at the time of your stay about the inconveniences encountered, as we are always happy to offer extra lamps. We hope to welcome you again , in the near future!Kind regards,A.Lovin

10/10 Eccellente

Lisa

We had a fabulous time! Everyone working at the hotel was excellent, the room was well appointed and it’s in an excellent location!
Soggiorno di 2 notti a settembre 2023
Risposta di NN, il giorno 24 set 2023
Dear Lisa,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your wonderful review!We strive for 100% satisfaction, and it is great to see you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, A.Lovin

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Staff helpful when TV was not working and bin had not been emptied from previous guests. Was in a twin room, that had a locked interconnecting door. Unfortunately the sound proofing was awful, we could hear our neighbour coughing and on the toilet! We spent the week whispering when back in the room and very paranoid! Despite the lovely photos, the finishes were not great…stains on the walls, paint on radiators and cracked toilet bowl that had obviously been there for some time. Obviously a pub, but not sure if you are aware there is a child in the room leaving a copious amount of alcohol in the mini bar? However, I could not fault the staff who are friendly, professional and prompt.
Soggiorno di 4 notti ad agosto 2023
Risposta di NN, il giorno 24 set 2023
Dear guestThank you for your recent visit at our hotel and thank you for taking the time to leave a review. We're happy we could meet most your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us! We have passed your comments about the aspects that need improving to tge relevant departments. We hope to welcome you again in the future!Best wishes,A.Lovin

10/10 Eccellente

anne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Charming hotel mixing a cosy pub atmosphere with the quality of a high end hotel
Soggiorno di 2 notti ad agosto 2023
Risposta di NN, il giorno 24 set 2023
Dear Anne,Thank you for your your recent stay at the Alexander Pope Hotel and thank you for taking the time to leave a wonderful review.I am delighted to see that you felt very well looked after by our team and had such a great experience with us.The whole team is grateful for your comments an d look forward to seeing you again soon!Best wishes,A.Lovin

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di NN, il giorno 24 set 2023
Dear Guest,Thank you for the high star rating! We look forward to your next visit! Take care!Best wishes,A.Lovin

10/10 Eccellente

Kevin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nicely kept hotel. Good food and service in the pub. Good price as well!
Soggiorno di 3 notti ad agosto 2023
Risposta di NN, il giorno 24 set 2023
Dear Kevin,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did! We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

Pablo

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Quiet and very nice location and environment
Needed a quiet place for a work trip. Convenient, clean, comfortable with great views and nice surroundings. The room was spacious and clean. Complimentary cookies were very good… Highly recommended and I will come back if I have the opportunity.
Soggiorno di 2 notti ad agosto 2023
Risposta di NN, il giorno 11 ago 2023
Dear Pablo,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your feedback! We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Adina

8/10 Buono

John

Soggiorno di 1 notte ad agosto 2023
Risposta di NN, il giorno 24 set 2023
Dear John,We appreciate your high rating about your recent experience with us! We look forward to your next visit! Take care!

10/10 Eccellente

L.A.Eddington

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Thumbs up for Alexander Pope
Great stay but 2nd night the room above 25 appeared to have no carpets and noise of heels going backwards and forwards woke both of us up a lot.!!!! Also hotel should provide information on buses etc for sights and shows in vicinity.We had horrendous times getting to flower show and then back to visit Hampton Court which spoilt or trip.Hotel was very enjoyable food great.
Soggiorno di 2 notti a luglio 2023
Risposta di NN, il giorno 17 lug 2023
Dear L.A.Eddington,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!We are delighted to have met some of your expectations and regret that nothing was mentioned to us about the less positive aspects, at the time of stay, so that we could address the issues on the spot. We are grateful to you and hope to welcome you again in the future.Best wishes,A.Lovin

10/10 Eccellente

Nicola

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We only stayed for one night arriving late after Wimbledon tennis but we were really tired and our room was so welcoming and comfortable. We had a great night’s sleep and enjoyed a delicious omelette for breakfast. The car park was free and very convenient. Would definitely stay again if lucky in Wimbledon’s ballot next year!
Soggiorno di 1 notte a luglio 2023
Risposta di NN, il giorno 17 lug 2023
Dear Nicola,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your wonderful feedback!We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 Buono

Andrew

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a giugno 2023
Risposta di NN, il giorno 17 lug 2023
Dear Andrew,Thank you for your recent stay at our hotel and thank you for rating us!We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

Howard

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Royal Ascot Ladies day trip.
Excellent service from check in to check out. Staff are brilliant, food and drinks are also very good. when we got back late from Ascot the team cooked up chip butties which was great and really appreciated.
Soggiorno di 2 notti a giugno 2023
Risposta di NN, il giorno 17 lug 2023
Dear Howard,Thank you for your recent stay at The Alexander Pope Hotel and thank you so much for your positive comments ! We're glad to hear we delivered such a great experience. We look forward to your next visit! Best wishes,A.Lovin

10/10 Eccellente

Aaron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great weekend.
Receptionist pulled out all the stops on the Friday to get us checked in early, staff super attentive all weekend. Fabulous.
Soggiorno di 2 notti a giugno 2023
Risposta di NN, il giorno 17 lug 2023
Dear Aaron, Thank you for your stay at our hotel and thank you for taking the time to leave a review for us . We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 Buono

Oliver

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location and friendly staff.
Great location. Easy walk to train station and Twickenham stadium. Lots of parking, good menu and bar. Nice outdoor seating area. Lots of nearby food and drink options.
Soggiorno di 1 notte a maggio 2023
Risposta di NN, il giorno 17 lug 2023
Dear Oliver,Thank you for your stay at our hotel and thank you for taking the time to leave a review for us . We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

Mathew

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di NN, il giorno 17 lug 2023
Dear Matthew,Thank you for your stay ay our hotel and thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

Israel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommended
Excellent hotel with nice amenities and great location
Soggiorno di 3 notti a maggio 2023
Risposta di NN, il giorno 17 lug 2023
Thank you for your recent stay out our hotel and thank you for taking the time to let us and the community know about our great hospitality!We are thrilled with joy to have provided you with a positive experience and look forward to welcoming you again in the future!Kind regards,A. Lovin

10/10 Eccellente

Peter

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The reception staff were exceedingly helpful. Especially the young man who helped us with alternate travel arrangements when the rail line was closed for maintenance and our train cancelled. Thank you!
Soggiorno di 3 notti a maggio 2023
Risposta di NN, il giorno 21 mag 2023
Dear Peter,Thank you for your recent stay with us and thank you for letting us know how we did!We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Alexander Pope Hotel! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 Eccellente

brian, mill valley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel Stay every May
Soggiorno di 2 notti a maggio 2023
Risposta di NN, il giorno 21 mag 2023
Dear Brian,Thank you for your recent stay with us!We are so pleased you enjoyed your visit to Alexander Pope Hotel! We hope to be of service to you again in the future. Best wishes, A. Lovin

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di NN, il giorno 21 mag 2023
Dear Mark,Thank you for your recent stay at our hotel and thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, A. Lovin

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti ad aprile 2023
Risposta di NN, il giorno 6 mag 2023
Dear Guest,Thank you for your recent stay at our hotel and thank you for your generous rating!We are grateful to you for being our guest and hope to welcome you again in the future!Kind regards,A.Lovin

10/10 Eccellente

Mark

Soggiorno di 8 notti ad aprile 2023
Risposta di NN, il giorno 6 mag 2023
Dear Mark,Thank you for your recent stay at our hotel and thank you for the high star rating! We really appreciate your support and hope to be of service to you again in the future!Kind regards,A.Lovin

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel , good staff , food very good , comfy beds
Soggiorno di 2 notti a marzo 2023
Risposta di NN, il giorno 1 apr 2023
Dear Mark,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your wonderful review!We are delighted to have provided you with a positive experience, we will certainly keep up with the good work to maintain great standards!We hope to welcome you again in the future!Best wishes,A.Lovin

6/10 Soddisfacente

Craig

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great amenities but disappointed with allocated rm
Was a bit annoyed at being allocated a downstairs room right next to reception and bar. Very noisy . Also paid for balcony view - the view was the back of a works van up against the balcony Really not what hotels.com had advertised
Soggiorno di 2 notti a marzo 2023
Risposta di NN, il giorno 31 mar 2023
Dear Craig,Thank you for your recent stay at our hotel and thank you for your feedback!We regret to hear that your experience with us was not up to your expectations. When you are planning to stay at our hotel next please send us a message with your requests and we will try our possible best to accommodate your preferences.We hope to be of service again in the future!Kind regards,A.Lovin

8/10 Buono

Nicholas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Generally very nice
Soggiorno di 2 notti a marzo 2023
Risposta di NN, il giorno 31 mar 2023
Dear Nicholas,Thank you for your recent stay at our hotel and thank you for your feedback!We are delighted to have provided you with a positive experience and hope to be of service again in the future!Kind regards,A.Lovin

10/10 Eccellente

Benjamin, Romford

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is the second stay 2 night for this Twickenham hotel, central to town and just a short taxi or bus ride up to the rugby. This was a much improved stay, in a roomy superior double with great features. The pub downstairs serves a lovely Sunday roast and great food on other days with an extensive a la carte breakfast offering. The staff here are attentive and friendly. Free parking in the basement is a plus. Just a couple of improvements needed or to bear in mind. The pub/bar is not brilliant for sports, only 2 tv’s and they prioritised the football over premiership rugby on our stay, unusual for a Twickenham located venue. And our shower head was held up with a cable tie, not to be expected in a hotel charging upwards to £200 per night. Other than that, a perfect stay for before and after the rugby with quality food and drink on tap. We will be back.
Soggiorno di 1 notte a marzo 2023
Risposta di BB, il giorno 21 mar 2023
Dear Benjamin,Great review and feedback. We are currently in the last week of a sparkle to iron out any issues in our hotel rooms so thank you for the detailed feedback. With regards the rugby, we do not have BT sport so we were unable to show it! We look forwards to seeing you at the Pope again soon .BestRobin.

10/10 Eccellente

Alicia

Soggiorno di 2 notti a febbraio 2023
Risposta di NN, il giorno 7 nov 2023
Dear Alicia,Thank you for your recent stay at The Alexander Pope Hotel and thank you for the high star rating! We hope to be of service to you again in the future. Best wishes,A.Lovin

6/10 Soddisfacente

Julian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stayed two nights for work, really disappointing poorly made eggs Benedict breakfast which was also stone cold. I was also kept awake by neighbouring dogs left outside all night from 3am onwards barking. A real shame as apart from issues above the hotel and staff are really good.
Soggiorno di 2 notti a febbraio 2023
Risposta di NN, il giorno 16 feb 2023
Dear Julian,Thank you for choosing The Alexander Pope Hotel for your stay and thank you for letting us know how we did!We are sad to hear that we dissapointed you at breakfast and for that we would like to apologise. We are realy sorry to hear about it now after your departure, we could have turned it around on the spot. With regards to our neighbores dogs, we could not have prevented that, this was a isolated incident, there were never problems of this sort in the past. We do hope to offer you a more memorabe experience in the future!Kind regards,A.Lovin