Camera Superior, 1 letto king | Con stile personalizzato, una scrivania, Wi-Fi gratuito, lenzuola
Controlla disponibilità

Recensioni per Austin David Apartment Harrow

3.5 out of 5
Austin David Apartment Harrow
88 KENTON ROAD, Harrow, England

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 3 su 7 recensioni" "
Valutazione di 8 - Buono. 2 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 7 recensioni" "
Valutazione di 4 - Scarso. 0 su 7 recensioni" "
Valutazione di 2 - Terribile. 1 su 7 recensioni" "

8,0/10

Pulizia

7,8/10

Personale e servizio

2,0/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

8/10 Buono

Gen

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The only area for improvement is the mattress I could feel the springs,
Soggiorno di 3 notti ad agosto 2021
Risposta di Austin David , il giorno 23 set 2021
Thank you for your feedback. We have now taken note of your feedback. Thank you once again for staying with us.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good
I think it’s a brilliant and convenient location and a really clean and comfortable place to stay. The owners were really helpful, polite and communicated well and in a friendly manner.
Soggiorno di 1 notte a luglio 2021

10/10 Eccellente

Alyte

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2020
Risposta di Austin David Apartments, il giorno 31 dic 2020
Thank you for taking the time to provide us with a feedback regarding your experience with us. We are happy to know that you enjoyed your stay.

6/10 Soddisfacente

Warren

cheap but basic
Ok for price
Soggiorno di 1 notte ad agosto 2020
Risposta di ADA, il giorno 30 set 2020
Thank you for taking the time to provide us with a feedback regarding your experience in our property. Your feedback is extremely valuable to us as we strive to improve every stay.

10/10 Eccellente

Nipuna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2019
Risposta di ADA, il giorno 20 gen 2020
Thank you for taking the time to provide us with a feedback regarding your experience with us. We are happy to know that you enjoyed your stay.

8/10 Buono

Dave

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Got a good deal on the room. The room was as expected but next to the kitchen so some noise from other guests. Check in was via a lock box and was quick and easy. I found it easy to contact the manager who was pleasant. Facilities were good and the kitchen was great. Parking is at a fee which wasn’t clear on hotels.com. Strangely there was rubbish in the wardrobe when I arrived ?!? WiFi a bit intermittent the queen room. Overall an okay stay. Probably wouldn’t have paid full price though.
Soggiorno di 2 notti a novembre 2019
Risposta di ADA, il giorno 20 nov 2019
Dear Dave, Thank you for taking the time to provide us with a feedback regarding your experience in our guesthouse. We want our guests to enjoy their stay with us, so your comments have been shared with the maintenance team for monitoring and corrective measures. We apologize for this. Thank you again for your feedback, it is extremely valuable to us as we strive to improve every stay.

2/10 Terribile

Danielle, London

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
DO NOT STAY HERE! They are very unprofessional. Bad with timing! The guest house was sold to us as an apartment and they refused to give us a refund. They took days to reply and communicated with us the day before the stay. Save yourself the trouble and look somewhere else!
Soggiorno di 1 notte a novembre 2019
Risposta di Austin David Apt., il giorno 6 nov 2019
Dear Daniella, Thank you for taking the time to provide us with a feedback regarding your experience with us. We completely disagree with your comments for this review. The property is clearly listed as a guesthouse and not an apartment. The listing does show the different rooms and the amenities show the shared areas of the guesthouse. The pictures of the rooms can be clearly seen and apartments do not sell for £65.00 a night in London. You were also aware that you were booking a room in the guesthouse because you specifically requested for "a room with the mirror". You requested for a refund a day prior to arrival but we were in no position to offer you that as you booked a non refundable rate. The check-in instruction was sent to you a few days prior to your stay (this is automated) and subsequent communication was replied within 30 minutes. This review has in no way reflected the services offered to you. Thank you