Caro Calogero,Siamo davvero felici di leggere la tua recensione positiva sulla tua recente esperienza presso la nostra struttura. Grazie mille per aver condiviso i tuoi pensieri!Siamo lieti che tu e tua moglie siate rimasti piacevolmente sorpresi dalla struttura stessa, dalla tranquillità della camera e dalla comodità del letto che vi ha consentito di riposare bene. La soddisfazione dei nostri ospiti è la nostra massima priorità, e siamo felici che abbiate potuto godere di un soggiorno confortevole.Apprezziamo molto le tue gentili parole riguardo all'accoglienza del nostro personale, in particolare di Maiuri. Siamo felici che abbia reso il tuo soggiorno ancora più piacevole e che abbiate potuto comunicare senza problemi nella vostra lingua madre.Grazie ancora per aver scelto di soggiornare da noi e per aver condiviso la tua esperienza. Saremo più che felici di accogliervi nuovamente in futuro. Se avete ulteriori commenti o richieste, non esitate a farcele sapere.Cordiali saluti,AgaAssistant General Manager

Thank you for your review!

Dear Kassiani,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had an amazing time at Ibis.It's fantastic to know that you found our staff lovely and enjoyed the delicious breakfast. We're delighted that you found the bed and shower very comfortable, ensuring a relaxing stay for you.We're glad we could provide the convenience of safely storing your luggage before check-in, allowing you to explore London hassle-free. And we couldn't agree more about the convenience of our location, being on the Central Line at Shepherds Bush, making it easy to access most attractions in the city.Thank you for recommending us. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Marlene,Thank you so much for your kind words! We're thrilled to hear that you felt welcomed and valued during your stay. Our team strives to provide exceptional service to all our guests, and it's fantastic to know that we succeeded in making your experience memorable. We hope to have the pleasure of welcoming you back soon!

Dear Toby,Thank you for your feedback!Kind Regards,

Dear Vlad,Thank you for 5/5! It is much appreciated, and we hope to welcome you back soon.Kind Regards,

Dear Arno,Thank you very much for your feedback. It is much appreciated.Kind Regards,

Dear Sarah,Thank you very much for your feedback. It is much appreciated.Kind Regards,

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Thank you for your feedback.

Thank you for your feedback.

Dear Tenho,We very much appreciate your comments regarding your stay at the ibis London Shepherd's Bush. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Joanna,Thank you for taking the time to share your feedback about your recent stay at ibis London Shepherds Bush - Hammersmith. We truly appreciate your kind words about our hotel.We are sorry to hear that the breakfast did not meet your expectations. Your feedback is valuable to us, and we will take it into account as we continue to improve our services.We hope that you will give us another opportunity to provide you with an exceptional experience in the future.Kind Regards,

Thank you for your feedback.

Thank you for your feedback!

Thank you for your feedback!

Dear Simon,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found your stay comfortable and the hotel clean in a quiet area. It's great to know that our location, just across the road from the tube and a short walk to Westfield, added to the convenience of your stay.We appreciate your comments regarding the breakfast, and we apologize if some items were dry. Your input is valuable to us, and we will certainly share this with our kitchen team to make improvements and ensure a more enjoyable dining experience for our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future. If you have any further suggestions or if there's anything specific you would like us to address, please don't hesitate to let us know.Best regards,

Dear Klaus,Thank you for your feedback.

Dear Fakarrudy,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a smooth check-in experience with Jose and that your room met your expectations in terms of cleanliness and amenities for a traveler.We appreciate your feedback regarding the absence of a fridge, and we will certainly consider this as we aim to enhance our guests' experiences. It's wonderful to know that you plan to return, and we look forward to welcoming you back for another pleasant stay.If you have any specific preferences or suggestions for your next visit, please feel free to share them with us. Thank you for choosing to stay with us, and we can't wait to host you again.Best regards,

Dear Patrica,Thank you very much for 5/5.It is much appreciated. We hope to welcome you back soon!

Dear Kira, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the unpleasant experience you had during your stay. We understand that the smell of smoke in the room due to someone smoking in the bathroom was unpleasant. We apologize for any inconvenience caused. Additionally, we apologize for the inconvenience caused by the flooded shower in the morning. Your feedback is valuable to us, and we will take it into account to improve our services. Kind Regards,

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Dear Nikki,Thank you for being a loyal guest and for taking the time to share your positive experiences with us. We're thrilled to hear that you have enjoyed your stays with us multiple times.It's fantastic that our location near Westfield shopping center and the tube station has been convenient for your travels, providing easy access to various destinations. We appreciate your comments about our on-site parking, free and accessible wifi, as well as the spacious, comfortable, and clean rooms.Our team is grateful for your kind words regarding the reception area and staff. We aim to provide a welcoming and comfortable environment for our guests, and it's rewarding to know that we've met your expectations.We look forward to welcoming you back for another great stay. If you have any specific preferences or requests for your next visit, please feel free to let us know.Thank you for choosing to stay with us again.Best regards,