Dear Nadia,Thank you for leaving us your feedback and review post your stay. Your comments has been addressed with senior management.

Dear Alessandro,Thanks for your review. I am glad to hear that your stay was enjoyable, but I am sorry to see that the room did not meet your expectations. I hope to welcome you back in the future to deliver a flawless stay!Kind Regards,Pierluigi

Dear Marzio,Thank you for taking the time to feedback on your recent stay with us. We are glad you had a good stay with us. We do hope to welcoming you back in our hotel in the near future.Warm regards,

Dear Valeria, Thank you for your review of your stay at Thistle Trafalgar Square. I am pleased to read that you enjoyed your stay with us and everything was to your liking. We look forward to welcoming you back in the near future! Kind regards, Michi

Dear Chicca, Thank you for your review of your stay at Thistle Trafalgar Square. I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again. We do hope to welcoming you back in the near future. Kind regards Michi

Dear Tommaso, Thank you for your review. I'm glad your overall experience was great however I do apologise for the maintenance issues experienced with the heating not working in your room. I can assure you this is not typical for Thistle Trafalgar Square and I will personally follow up on this case. I would like to take this opportunity to thank you for choosing us and I really do hope you will give us another chance to welcome you back in the future! Kind Regards, Janina

Dear Piergiorgio, I am deeply sorry that you did not enjoy your experience with us and that you witnessed such service failures. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations.Please, let us know if you like discuss this further. Thank you very much, Kind regards,

Dear Giorgio, Thank you for your review. We are pleased that you enjoyed the breakfast and found the hotels location so convenient during your visit to London and that the team looked after you during your stay. We do hope to welcome you back to the hotel again in the future. Kind regards,

Gentile ospite, La ringraziamo per aver trovato il tempo di lasciare una recensione riguardante il nostro hotel. Siamo onorati che il suo soggiorno sia stato piacevole e saremmo lieti di averLa ancora qui con noi in futuro. Cordiali saluti, Daniela

Dear Anonymous, Thank you for taking the time to complete our survey. I am pleased to know that you had a good stay overall. We look forward to welcoming you back! Regards,

Dear Anonnymous, Thank you for your valued feedback. We will be addressing your comments with the Housekeeping and Maintenance team to ensure all rooms are initially checked and amenities replenished to the Hotel's required standard. We are therefore extremely sorry you experienced a lack of amenities in the room. We do hope you will consider staying with us once again in the future as our rates do change with the demand. We hope that we will be able to make up for your past experience and fully meet all your expectations on that occasion. Best regards, Milan

Thank you for your taking the time to provide your feedback and I am deeply sorry that you did not enjoy your experience with us and that you witnessed such service failures. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Best regards, Milan

Dear Lina,Thank you for leaving your review and feedback, we have addressed your concerns to our senior management.

Dear Wilfred,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Wir hoffen, Sie bald bei uns begrüßen zu dürfen.

Cher, Merci beaucoup pour vos commentaires. Je suis vraiment désolé d’apprendre que vous avez passé un séjour terrible avec nous. Veuillez accepter mes sincères excuses pour les inconvénients occasionnés. Nous avons pris note et prendrons rapidement l’initiative de résoudre ce genre de problème.

Dear Mai, Thank you for your feedback. It is my pleasure to hear that you liked our location. I am really sorry for all the inconveniences caused during your stay. We are looking forward to welcoming you soon for better stay.

Dear Joseph,Thank you for your review post your stay with us. It has been pleasure hosting you. We hope you'll stay with us in the near future.

Dear Flor, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

Hi Sol,Many thanks for your review, hope you will return in the near future.

Dear TamraI am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

Dear Alison, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

Dear Mireille,Thanks for this great score! I am glad to hear that your stay was enjoyable and we look forward to welcoming you back soon.Kind Regards,Pierluigi

Dear Torsten,Thanks for your review. I am happy to hear that you enjoyed your stay and I hope to see you again!Kind Regards,Pierluigi

Dear Marilyn,Thanks for your review. I am happy to hear the staff was pleasant and you enjoyed our location. I hope to see you again to improve your score further!Kind Regards,Pierluigi

Dear Lucy,Thanks for your review. I am sorry to hear that the stay was disappointing. I hope to see you again and deliver a flawless experience.Kind Regards,Pierluigi

Dear Molinda, Thank you for your feedback. I Really feel sorry to hear that we were not able meet your expectation due to the noise issue at 3 am and we were not able to address the issue which is not acceptable. Please accept my sincere apologies for the inconveniences caused during your stay.

Dear Denise, We really appreciate you for your valuable time and effort to provide your feedback regarding your recent stay with us at Thistle Trafalgar. It is really regretting that we were not able to meet your expectation with us. We have taken a note of your feedback and will forward it to right department to take action so that we can avoid this kind of issue in future. We will appreciate it if you give us another chance to meet your expectation.Best regards, Md Didar Alam

Dear Rachel,Thanks for this fabulous score! I am happy to hear that your stay was great and we all look forward to welcoming you back!

Dear John, Thank you for your wonderful feedback further to your stay at Thistle Trafalgar Square.I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

Dear Jenny, Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

Dear David, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Guest, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Alex, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Andrew, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear YvonneI will be addressing the point of staff being unfriendly as it is very important to us to ensure all team members are providing a warm welcome and are attentive to guests in every aspect throughout their stay.

Dear JoI am delighted to read that you had a great experience with us and that the team proved to be friendly and helpful.

Dear AmandaI am delighted to read that you had a great experience with us and that the team proved to be friendly and helpful.

Dear Aseel,Thank you for sharing your feedback. Great to see you had such a pleasant stay.

Dear Floriane,Thank you for taking the time to share your feedback.We are sorry you have had difficulties with the noise levels. Your feedback has been highlighted to the management team.

Dear Guy,Thank you for taking the time to share your feedback.Kindly accept our apologies for having allocated one of our disability friendly rooms for your stay. Your feedback has been highlighted with the management team.

Dear Alexandra,Thank you for taking the time sharing your feedback.Great to read that you have enjoyed your stay. Your feedback regarding our front desk team has been shared with them.

Dear Catherine,Thank you for sharing your feedback. Great to see you had such a good stay

Dear David,Thank you for taking the time to share your feedback.Sorry to see your stay was not extraordinary.Hopefully you will give us another chance in the future.

Dear C,Thank you for taking the time to share your feedback.Great to read your feedback regarding the staff. The issues highlighted with your room have been shared with the relevant department.

Dear Wendy,Thank you for taking the time to share your feedback.Happy to read your positive feedback on the location. The issues highlighted with the room have been communicated with the relevant departments.

Dear Wendy,Thank you for taking the time to share your feedback.Happy to read your positive feedback on the location, however also sorry to read that the the deluxe bedroom was not to your expectations.

Dear Chris,Thank you for sharing your feedback.Great to see your enjoyed your stay. Hopefully we will get an opportunity to turn the 8 into a 10 in a future stay.

Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

Dear Jonathan,Thank you for sharing such wonderful feedback.

Dear Noemi ,Thank you immensely for your outstanding 5-star rating! We're thrilled to know that you had a wonderful experience during your stay. Your support means the world to us.We eagerly await your return for another fantastic stay.Warm regardsL/Ourafil Management Team