Reception

Recensioni per Hilton London Tower Bridge

4 out of 5
Hilton London Tower Bridge
5 More London Place, Tooley Street, London, England

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 644 su 1002 recensioni" "
Valutazione di 8 - Buono. 261 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 60 su 1002 recensioni" "
Valutazione di 4 - Scarso. 24 su 1002 recensioni" "
Valutazione di 2 - Terribile. 13 su 1002 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Daniele

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Albergo comodo alla stazione london bridge, molto silenzioso , personale disponibile camere spaziose. Manca il bidet ma questo è, purtroppo, un problema comune .
Soggiorno di 3 notti ad agosto 2023
Risposta di Dawn Rattrey - Guest Relations Manager, il giorno 23 ago 2023
Thank you very much for your recent stay at Hilton London Tower Bridge. We are pleased to hear that you enjoyed your recent stay with us.

10/10 Eccellente

Luca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
grande struttura!!!
ottima struttura e in un posto magnifico. vicino alla stazione london station è possibile raggiungere qualsiasi posto. non posso giudicare la colazione visto che non ho usufruito di questo servizio. personale gentilissimo e disponibile a qualsiasi informazione
Soggiorno di 6 notti a dicembre 2019
Risposta di Bally, il giorno 28 dic 2019
Dear Guest, Thank you for choosing to stay with us at Hilton London Tower Bridge, we are glad to hear you have enjoyed your stay with us and I look forward to the pleasure of welcoming you again in the near future. Kind regards, Bally Mahal Guest Relations Executive

10/10 Eccellente

Massimo, Torino

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima posizione comodo alla Metro struttura bella e accogliente
Soggiorno di 2 notti a novembre 2019
Risposta di Bally, il giorno 15 nov 2019
Dear Guest, Thank you for choosing to stay with us at Hilton London Tower Bridge, we are glad to hear you have enjoyed your stay with us and I look forward to the pleasure of welcoming you again in the near future. Kind regards, Bally Mahal Guest Relations Executive

10/10 Eccellente

Gianpi, napoli

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima ubicazione, di fronte underground e pochi passi dal London Bridge, quartiere ricco di storia e più tranquillo ed ordinato rispetto al caos turistico di Piccadilly-shoho. La struttura e moderna confortevole ed accogliente , il personale professionale e pronto a dare assistenza , ho avuto un problema al climatizzatore, aggiustato non appena compreso il motivo , abbiamo ricevuto uno sconto ed un apprezzatissima lettera di scuse del responsabile. Torneremo presto
Soggiorno di 3 notti a ottobre 2019
Risposta di Bally, il giorno 13 nov 2019
Dear Guest, Thank you for choosing to stay with us at Hilton London Tower Bridge, we are glad to hear you have enjoyed your stay with us and I look forward to the pleasure of welcoming you again in the near future. Kind regards, Bally Mahal Guest Relations Executive

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia
Ottima posizione, camera con ottima vista e molto silenziosa, colazione molto ricca e personale molto gentile e disponibile.
Soggiorno di 4 notti a maggio 2019
Risposta di Lindsey, il giorno 30 giu 2019
Dear Sir/Madam Thank you for sharing your positive feedback with us. I am glad to see that you had a wonderful stay. Looking forward to welcoming you back very soon. Kind regards, Lindsey Fernandes Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a maggio 2019
Risposta di FellipeD, il giorno 16 mag 2019
Thank you for sharing your feedback with us and we hope to have soon the pleasure of welcoming you back! Kind Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Siamo stati benissimo ...hotel ottimo ... personale disponibilissimo e cordiale . La zona vicino al Tower Bridge è piena di ristoranti etnici e tipici pub e con la metro Londo Bridge puoi raggiungere in pochi minuti tutte le attrazikni e zone piu belle da visitare in Londra ...
Soggiorno di 3 notti ad aprile 2019
Risposta di Michele Puddu - Guest Relations Manager, il giorno 11 mag 2019
Gentile Ospite, la ringrazio per averci scelto per il suo soggiorno a Londra e per aver completato la nostra review. Sono felice di vedere che ha gradito il soggiorno con noi e spero di avere presto il piacere di darle di nuovo il benvenuto. Distinti Saluti, Michele Puddu Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2019
Risposta di FellipeD, il giorno 19 apr 2019
The Hilton London Tower Bridge thank you for the great score. We are looking forward to welcome you back.

8/10 Buono

Paolo

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Peccato per l'acqua.
L'acqua calda funzionava solo per la doccia, mentre per la vasca da bagno, nonostante avessimo messo il massimo, restava tiepida. Unica pecca di un posto splendido, confortevole, e dalla vista spettacolare.
Soggiorno di 1 notte a febbraio 2019
Risposta di FellipeDF, il giorno 25 feb 2019
Dear Paolo, Thank you for your feedback, I have shared your comments to all my team, We hope to see you soon, Regards, Fellipe De Farias Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
In posizione fantastica fra London Bridge e Tower Bridge, metropolitana a due passi, raggiungibile con una facilità estrema. Ottima la pulizia della camera come dell'hotel in generale. Personale italiano in reception, check in e out facilissimi. Davvero consigliato.
Soggiorno di 3 notti a gennaio 2019
Risposta di Mike , il giorno 8 feb 2019
Gentile Ospite, sono molto contento di vedere che ha gradito tanto il soggiorno qui da noi! La ringrazio per aver completato la nostra review e per averci dato il punteggio piu' alto. Spero di avere presto il piacere di darle di nuovo il benvenuto! Distinti Saluti, Mike Puddu Guest Relations Manager

10/10 Eccellente

Roberto, Venezia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2019
Risposta di Bruno Da Costa - Guest Relations Manager, il giorno 28 gen 2019
Thank you for your feedback. I hope to welcome you back in a near future.

8/10 Buono

Ed, Salerno

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto ottimo ma prezzo troppo elevato per un terzo letto aggiunto con il materasso a terra .
Soggiorno di 1 notte a novembre 2018
Risposta di Mike Puddu - GRM, il giorno 25 nov 2018
Dear Ed, Thank you for have taken the time to share your feedback about your experience. I am delighted to read that you had such an enjoyable stay with us! I will share your feedback with my team. We appreciate all feedback provided by our guests as it allows us to monitor and improve the areas we may be falling short in. Please be assured that the point you raised have been addressed and taken on board by management team. Thank you for choosing to stay with us at Hilton London Tower Bridge, and we hope to welcome you back in the near future. Best Regards, Mike Puddu Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2018
Risposta di FellipeDF1, il giorno 4 dic 2018
Dear Anonymous, Thank you for taking the time to complete our review and for giving us such a high score! I am happy to see that you enjoyed your stay with us and we all look forward to the pleasure of welcoming you in the near future! Kind Regards, Fellipe DeFarias Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
lONDRA
prima volta a londra hotel molto accogliente, pulito e confortevole e ottima la posizione rispetto alla metro, ai servizi e al centro di londra
Soggiorno di 2 notti a maggio 2018

8/10 Buono

Massimo, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo hotel in zona tranquilla
Ottimo hotel in zona tranquilla a due passi dal Tower Bridge. Camere moderne e confortevoli, personale molto cordiale e pronto ad assecondare le richieste dei clienti.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect location Great Hotel
The hotel is perfectly located 5 minutes walk to the tube London Bridge and 15 minutes walk from the Tate Modern. Pubs and restaurants close to the hotel as well as M&S super market.
Risposta di Anna140579, il giorno 24 mar 2017
Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing your observations via Expedia. I was happy to read that you have enjoyed all aspects of your stay with us and you found our property in a perfect location to most of London attractions. I am looking forward to welcome you back in the nearest future and please do not hesitate to recommend us to your friends and family. Kindest regards, Anna PA to General Manager

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 24 apr 2024
Dear Sandra,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is great location, a minute from London Bridge station, moments from the Thames and a short walk to Tower Bridge, Borough Market etc. Modern rooms with super comfy beds. What more do you need?!!
Soggiorno di 1 notte ad aprile 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 7 apr 2024
Dear James,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you had such a fantastic experience during your recent stay at Hilton London Tower Bridge!It's wonderful to hear that our hotel's prime location near London Bridge station, the Thames, Tower Bridge, and Borough Market met your expectations. We strive to provide our guests with convenient access to all the vibrant attractions London has to offer, and we're thrilled that you found our location to be so convenient.We're also pleased that you found our modern rooms and super comfy beds to your liking. Providing a comfortable and relaxing environment for our guests is one of our top priorities, and we're thrilled that we succeeded in making your stay enjoyable.Thank you once again for choosing Hilton London Tower Bridge. We hope to have the pleasure of welcoming you back for another memorable stay in the near future!Warm regards,

10/10 Eccellente

Stephen

Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

Darian

Soggiorno di 1 notte a marzo 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 24 apr 2024
Dear Darian,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

8/10 Buono

Stephanie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was ok. Iv stayed in nicer rooms at other Hilton locations. It was a good location to stay at. We had a rubbish view but they did accommodate use by allowing us in to the room early so we were very greatful. Few marks on the bathroom worktops which were obviously stained before. But other than that, happy with our stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 31 mar 2024
Dear Stephanie,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

8/10 Buono

Joanne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was lovely having a view of the shard from our room .the waiter in the bar was very friendly. Couldn't fault our stay it was very clean .
Soggiorno di 1 notte a marzo 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 31 mar 2024
Dear Joanne,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This suited us well for a quick overnight in London with the family
Soggiorno di 1 notte a marzo 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 10 mar 2024
Dear David,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

10/10 Eccellente

one

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel could do with security for the door.
Soggiorno di 1 notte a marzo 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 10 mar 2024
Dear Guest,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

8/10 Buono

Atul

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
?
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Team, il giorno 7 mar 2024
Dear Atul, Thank you so much for taking the time to rate us. We are glad to see that you enjoyed your stay with us. We are looking forward to welcoming you back to our property very soon. Warm regards, Guest Relations Team

6/10 Soddisfacente

Ant

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Difficult to understand check in staff. Not enough staff on duty at peak times. But, they cared tons and helped as much as they could with everything.
Soggiorno di 1 notte a febbraio 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 25 feb 2024
Dear Ant,Thank you for taking the time to share your feedback following your recent stay at Hilton London Tower Bridge. We sincerely appreciate your comments and apologize for any inconvenience you experienced during the check-in process.We are sorry to hear that you found it difficult to understand our check-in staff and that there were not enough team members available during peak times. Please know that we take your feedback seriously and will address these concerns with our team to ensure that all of our guests receive clear communication and prompt assistance at all times.We are, however, pleased to hear that despite the challenges you encountered, our staff members cared deeply about your experience and made every effort to assist you to the best of their ability. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we are grateful for your recognition of our team's efforts in this regard.Your feedback serves as a valuable tool for us to improve and enhance the guest experience, and we thank you for bringing these matters to our attention. We hope that despite the issues you encountered, you were still able to enjoy your time with us.If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly. We appreciate your patronage and hope to have the opportunity to welcome you back to Hilton London Tower Bridge in the future for a more seamless and enjoyable stay.Warm regards,

10/10 Eccellente

MIGUEL, Mosman Park

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Location next to Borough Markets and other attractions, 5 min walk to train station
Soggiorno di 2 notti a gennaio 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 27 gen 2024
Dear Miguel,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

10/10 Eccellente

BEATRIZ

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy buena zona. El hotel muy comodo, limpio y con buena atencion del personal. Tener el puente de Londres a 3 minutos caminando es una maravilla. Hay mucho por recorrer en esa zona y tienes la estacion del metro y tren justo enfrente. Muy recomendable
Soggiorno di 2 notti a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 25 gen 2024
Dear Beatriz,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

10/10 Eccellente

BEATRIZ

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Es un hotel muy cómodo, la atención del personal es muy buena, tiene un bar en la pb muy agradable y el restaurante para desayunar estar muy bien. Tienes la estación de metro y tren enfrente. Sales del hotel a tu derecha, caminas media cuadra y llegas el rio Támesis y ves el Puente de Londres, la vista, sobre todo de noche es espectacular. Hay mucho que caminar y ver en esa zona. Seguro volveremos
Soggiorno di 1 notte a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 25 gen 2024
Dear Beatriz,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager

6/10 Soddisfacente

Gordon

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
staff friendly, service could be improved
Hotel is clean and of a good standard, staff friendly but perhaps a little inexperienced, I had an issue with the air con and they were unable to resolve it or get someone to resolve it, a blemish on an otherwise good stay
Soggiorno di 2 notti a gennaio 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 22 gen 2024
Dear Gordon,Thank you for taking a moment to share your experience. I was disappointed to learn of your experience and first and foremost, please accept my sincere apologies for the inconvenience this must have caused you during your stay. I would like to assure you, that your experience is not reflective of our normally high standards of service. Please rest assured that the team has been addressed so that an incident of a similar type does not reoccur, while training follows. I am confident that this incident is an exception, the service levels we strive to reach for every single guest stay remains our aim and if you do reconsider and wish to return please use my contact details below and I would be delighted to ensure that you have a wonderful stay with us Here in Hilton London Tower Bridge we aim to provide excellent service to all of our guests by making your stay smooth. This incident is no determining our standards and service and I hope this will not be a reason not visiting us in the future. Once you decide to visit us again please do not hesitate to contact me in person and I will be more than happy to take care of your room allocation and reservation in general. Once again, please accept our honest apologies and I look forward to welcome you back to the hotel in the near future. We are looking forward welcoming you again in our property. Remaining always at your disposal for further assistance or information.Sincerely,

10/10 Eccellente

Mrs E J

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Arrived early but no probkem checking in and given an uograded room. Room was very big, comfortable and clean, lovely bathroom - only downside was the bath drained slowly while you were in it!
Soggiorno di 2 notti a gennaio 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 22 gen 2024
Dear Mrs E,Thank you for taking a moment to share your experience. I am glad to see that you had an overall pleasant stay. However, I am disappointed to hear that you had experienced issue with slow drainage. I will certainly share your feedback with relevant department.This constructive feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,

10/10 Eccellente

cynthia J.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Murat Ahmet Guest Relations Manager, il giorno 22 gen 2024
Dear Cynthia J.Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location and stay
Great welcome and upgraded room and wine for our anniversary 💖 Spun the wheel at the desk and got late checkout! Lovely hotel great location ...10 minutes or so from St Katherines dock and lots of restaurants on the doorstep! Only down point was the price of drinks in the bar 1 double vodka 1 single jack daniels 1 diet coke mixer over £40!! Saying that great hotel and will definitely return just no drinks in yhe bar!!!
Soggiorno di 1 notte a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Dear Amanda,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

8/10 Buono

Juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bathroom unconfortable
Soggiorno di 5 notti a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Dear Juan,Thank you for staying with us at the Hilton London Tower Bridge and also for taking the time to complete our on-line survey relating to your stay with us. I have noted down your comments and ratings below 8 in certain areas, hence may I ask you to email me more details in order for us to be aware on which aspects of the rooms and service could we improve. It is only through such feedback that we are able to do so. I look forward to hear from you and please, let us know if there is anything else we can assist you with in the meantime. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future.

10/10 Eccellente

Claudette

Soggiorno di 6 notti a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Dear Claudette,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

10/10 Eccellente

Paul

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location
Soggiorno di 1 notte a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Dear Paul,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

10/10 Eccellente

MARIA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was nice!
Soggiorno di 3 notti a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Dear Maria,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

10/10 Eccellente

Denise

Soggiorno di 2 notti a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 22 gen 2024
Dear Denise,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,

10/10 Eccellente

kihyeong

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

10/10 Eccellente

Mr SGV

Soggiorno di 1 notte a dicembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 11 gen 2024
Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Store lyse rom. Dårlig drenering på bad, ble veldig vått på gulvet.
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 14 dic 2023
Dear Guest,Thank you so much for sharing your experience following your stay. We are very sorry that the drainage in the bathroom didn't meet your expectations we have informed our Maintenance Team who will be addressing the situation.We hope that we will have the opportunity to welcome you back at our hotel very soon!Kind regards,Guest Relations Team

10/10 Eccellente

JUDITH

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Team, il giorno 13 dic 2023
Dear Judith,Thank you so much for staying at Hilton London Tower Bridge! It is great to see that you have enjoyed your stay with us! We are always aiming to provide 10/10 experience for our guests and it fills us with pride to see we were able to provide this for you. We hope to have the opportunity to see you back at our hotel in the near future!Kind regards,Guest Relations Team

6/10 Soddisfacente

Elizabeth

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Marika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fint hotell med bra service i trevligt område!
Hade önskat några fler val av bröd vid frukosten, annars helt perfekt! Jättefint hotell med bra läge på södra sidan Themsen. Nära tunnelbanestationen London Bridge station. Men också bra utgångsläge för The Qeens walk längs Themsen. Ligger precis granne med The Shard.
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 11 dic 2023
Dear Marika, Thank you so much for your feedback regarding your stay! We are pleased to see that you have enjoyed your stay with us! I will make sure to share your feedback regarding breakfast with our Restaurant Team! We hope to have the opportunity to welcoem you back at our hotel in the near future! Kind regards, Guest Relations Team

10/10 Eccellente

Paula

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Team, il giorno 11 dic 2023
Dear Paula, Thank you so much for you review! Here at Hilton London Tower Bridge we always aim to provide 10/10 experiences to our guest and we are so happy to be able to do that for you! Looking forward to welcome you back at our hotel in the near future! Kind regards, Guest Relations Team

8/10 Buono

Carol

Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Team, il giorno 5 dic 2023
Dear Carol, Thank you so much for staying at Hilton London Tower Bridge and for providing us with a great score! We hope to welcome you back at our hotel in the near future!Kind regards,

8/10 Buono

Gregory

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Staff friendly and helpful. Room very clean. Food ( breakfast) great choice.
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Team, il giorno 5 dic 2023
Dear Gregory, Thank you so much for your lovely response! We are pleased to see that you have thoroughly enjoyed your stay with us at Hilton London Tower Bridge. We hope to have the pleasure to welcome you back at our property very soon.Kind regards,

8/10 Buono

c

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I booked this property because it had a roof terrace, unfortunately unless you are an executive guest you cannot access it.
Soggiorno di 3 notti a novembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 29 nov 2023
Dear C,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. I am really sorry to hear that you did not access to the terrace, and unfortunately it is available for guests if weather permits us as well.We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future.Remaining at your disposal for further assistance or information.

10/10 Eccellente

Caroline

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were helpful and professional. Room was lovely
Soggiorno di 2 notti a novembre 2023
Risposta di Murat Ahmet Guest Relations Manager, il giorno 25 feb 2024
Dear Caroline,Thank you for taking a moment to share your experience with perfect score. I am glad to see that you had an overall pleasant stay. This feedback will motivate them to keep up the good job for sure. We very much hope to have the pleasure of welcoming you back to Hilton London Tower Bridge in the not too distant future. Remaining at your disposal for further assistance or information.Sincerely,Murat AhmetGuest Relations Manager