Thank you. What can we do to make it a 5/5 experience? We would appreciate your feedback.

Thank you! Hope to see you in LA again!

Thank you for the review Tony! We were glad you enjoyed and hope to see you again!

Thank you Patrick! We really appreciate your response and hope to see you again!

Thank you!

Thank you. Wish we could have made it a 5 out of 5 stay, please let us know how and we will try our best if you ever come back!

Sorry about your experience. Not sure what happened. It would be helpful to provide some feedback so we know what made you have such a bad experience.

Thank you.

Thank you!

Thank you!

Thank you Lorenzo! We hope to see you again. Hope you enjoyed your evening with us and am glad you did.

Thank you Flor! Hope to see you again

Thank you Joaquin! It was a pleasure having you as well and we hope to see you again soon! Take care.

Thank you so much for the kind words and opinion! It was a pleasure having you as well and we hope you enjoyed LA as much as you anticipated! Hope to see you again!

Thank you Alyssa! Hope to see you again!

Thank you for your review. We appreciate your feedback and will forward to management. We use a softer pillow as many people prefer that over harder ones. Its just more for the masses. We will keep some different types for the future so people who prefer those can ask.

Thank you for your review! We hope to see you again. Thank you!!

Hi Jose, thank you for the review. As you stated correctly, online we do say no parking onsite as we are limited. On the weekends, especially, we get full quickly so after that we let guests know we do not have any onsite parking available. I just want to know if the 3/5 rating you gave is because of the parking, as we clearly disclosed we do not have any. But, if it the room and stay then that is justified. I middle review really affects us mom and pop businesses as majority of customers usually leave reviews when there is something bad they wish to say rather than a guest who had a good stay but do not take the time to write a review. We truly appreciate your visit and hope to see you again.

Sorry to hear so low. Please do explain how we can make it a better experience for you.

Thank you so much! It was a pleasure having you as well. We hope to see you again! Take care.

One review does not represent all who have come from out of state or country and actually enjoyed their stay and all say the room is extremely clean. The lady at the front desk also asked if everything was okay but your response was that you had to leave early unexpectedly without offering an explanation. Each and every room is actually wiped down with bleach and water mixer which is much better than what many places do. Hope LA was good to you but LA does not need divas, we already have enough.

THANK YOU!!!!

Thats understandable because you had 7 guests in your room when only 4 are allowed in the middle of the night until morning. You should be happy we only charged 50 instead of the full 100 deposit. Also, we have video and photo proof of the number of guests entering and exiting before you decide to file a claim which not only will you lose you will also lose an additional 35 for filing that claim. Have yourself a swell day!

thanks, what can we do to make it a better experience? We tried to have the room ready for you and rerouted my housekeeper to ensure you were able to check in early.

Thank you Yvette! I hope you are doing well and take care!

Thank you Andreas! It was a pleasure having you as well. Hope to see you again!

Thank you for your honest review. Probably one of the most correct description I have had from a client. We hope to see you again. Thank you again!

Unfortunately, as explained, it is stated online there is no parking at the property. There was no misadvertising it was just a lack of doing proper research. It is unfair to leave a 1 star when you never got to experience the staff or room which is what we sell and live on and to receive a 1star really hurts our reputation for the room not the parking which you are angry about. Don't be mad at someone else for your faults

Thanks, we would like to know what we can do better for a better rating next time. Feedback is appreciated

THANK YOU.

Thank you! It was a pleasure having you as well!

Thank you so much for your review! We hope to see you again soon.

Thank you!

Thank you Jonathan! See you soon!

Thank you Daniel! We appreciate your business and hope to see you again soon!

Thank you so much. It was a pleasure to have you as our guest and we hope to see you again!

Thank you Roy! We appreciate your business and hope to see you soon again!

Thank you very much Eric! We hope seeing you again and thank you for the kind words!

Thank you Taemin! It was nice to have you to. We hope to see you again!

It is stated online the property does not have parking. You are the lucky one out of the five that had parking. Wish we had more but that's life

Thank you.

Sorry we couldn't have given more. I wish as a small business we would try our best and provide a 5/5 experience. Thank you for your review.

Thank you Bastian! Hope to see you again!

Thank you David! Hope to see you again!

Thank you!

Thank you Rashed! Means a lot to have small compliments for a small business. It was a pleasure having you and hope to see you again.

Gracias! Thank you very much! We hope to see you again.

Thank you!

Thank you! Hope to see you guys again!

Thank you Amogh! Hope to see you again