Piscina all'aperto, cabine incluse nel prezzo, ombrelloni da piscina

Recensioni per The Myriad Hotel

3.5 out of 5
The Myriad Hotel
900 Baxter Ave, Louisville, KY

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 11 su 18 recensioni" "
Valutazione di 8 - Buono. 4 su 18 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 18 recensioni" "
Valutazione di 4 - Scarso. 1 su 18 recensioni" "
Valutazione di 2 - Terribile. 1 su 18 recensioni" "

9,6/10

Pulizia

8,6/10

Personale e servizio

6,4/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

8/10 Buono

David

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is old and eclectic, which is what give it’s charm. The neighborhood is rather loud with multiple late night venues in the area give a feeling for safety concerns.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Jennifer

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Joann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
wonderful stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Draek Shepard, il giorno 15 apr 2024
Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear that you had a wonderful experience. Your kind words mean a lot to us, and we truly appreciate your support.It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.

6/10 Soddisfacente

Dana

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
There was a half eaten chocolate donut on the nightstand and carry out container of food in the fridge.
Soggiorno di 1 notte a marzo 2024
Risposta di Draek Shepard, il giorno 25 mar 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the oversight regarding the presence of a half-eaten chocolate donut on the nightstand and a carry-out container of food in the fridge.Please rest assured that this is not indicative of the standards we strive to uphold, and we are deeply sorry for any inconvenience or discomfort this may have caused you. We have addressed this matter with our housekeeping team to ensure that such oversights do not occur in the future.Your feedback is incredibly valuable to us as it helps us identify areas where we can improve our services. We hope that despite this issue, you were able to enjoy the other aspects of your stay with us.Once again, we apologize for the lapse in our service and thank you for bringing it to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that you deserve.

4/10 Scarso

BIANCA

Soggiorno di 1 notte a marzo 2024
Risposta di Draek Shepard, il giorno 25 mar 2024
Thank you for choosing to stay with us recently. We sincerely appreciate your decision to spend your time with us.We noticed that you didn't leave any specific comments about your experience, but we hope that overall, your stay was comfortable and enjoyable.We would be grateful if you could spare a moment to share your thoughts and experiences with us in more detail. Your insights will be invaluable as we continue to enhance our offerings and services. Please feel free to give us a call at your earliest convenience.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

8/10 Buono

Travis

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Draek Shepard, il giorno 19 mar 2024
Thank you for choosing Myriad Hotel for your recent stay! We hope you had a fantastic time. Your feedback is always welcome, so don't hesitate to share any thoughts or suggestions you have. Looking forward to hosting you again soon!

8/10 Buono

Suzanne

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super cute adorable community. Recommend the neighborhood and everything walkable.
Soggiorno di 1 notte a marzo 2024
Risposta di Draek Shepard, il giorno 13 mar 2024
Thank you for choosing our accommodation and for sharing your delightful experience! We're thrilled that you enjoyed your time in our charming community and found everything easily accessible on foot. Your recommendation means a lot to us, and we look forward to hosting you again in the future!

10/10 Eccellente

Deja, Cincinnati

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was clean and quiet. The restaurant on site, Paseo, was fantastic for brunch. My only complaint is that there was only one regular coffee in my room and three decafs. Hotels have a tendency to greatly overestimate the amount of decaf drinkers there are in the world. Other than that, my stay was pleasant.
Soggiorno di 2 notti a febbraio 2024
Risposta di Draek Shepard, il giorno 14 feb 2024
Deja,Thank you so much for staying with us and taking the time to share your experience. We're thrilled to hear our cleanliness met your standards and that you had a chance to get some rest. We're also delighted you were able to join us for brunch at Paseo. Oops! It sounds like we dropped the ball on the coffee front. Our sincerest apologies on the mix-up. The regular and decaf pods look a lot alike. We will definitely make sure our team pays closer attention to this in the future. Your feedback is incredibly valuable to us, and we appreciate you bringing it to our attention. Every detail counts. We're glad to hear that aside of the coffee situation, your stay was great. We hope to have the opportunity to welcome you back for another enjoyable experience soon.

10/10 Eccellente

Judirh

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
GREAT stay!
The location was amazing, and what a darling hotel! Staff was also very friendly. Definitely would stay here again.
Soggiorno di 2 notti a dicembre 2023
Risposta di Draek Shepard, il giorno 3 gen 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our location amazing and our hotel darling. It warms our hearts to know that our staff contributed to making your stay enjoyable.We can't wait to welcome you back for another fantastic experience. If there's anything specific you loved or any suggestions you have, feel free to share. Your insights are invaluable as we strive to make each stay memorable.Looking forward to hosting you again soon!

10/10 Eccellente

Maggie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect Spot
Loved our stay at the myriad. The staff was amazing. Drinks at the bar were amazing. Food at Paseos was epic. Loved the decor and location.
Soggiorno di 1 notte a novembre 2023
Risposta di Draek , il giorno 21 nov 2023
Thank you so much for taking the time to share your fantastic review! We are delighted to hear that you loved your stay with us. It warms our hearts to know that our staff contributed to making your experience amazing. We take pride in providing excellent service, and your kind words are truly appreciated.It's wonderful to hear that you enjoyed the drinks at our bar. We strive to offer a diverse and high-quality selection to cater to our guests' preferences, and we're thrilled that you found them amazing.Paseos is indeed a culinary gem, and we're thrilled that you found the food epic. Our chefs work tirelessly to create memorable dining experiences, and we're delighted that their efforts resonated with you.Once again, thank you for choosing The Myriad, and we look forward to welcoming you back for another exceptional stay.

2/10 Terribile

James

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Coffee pot but no coffee. Shower takes 7 minutes and 51 seconds before it gets warm, another minute for it to be “hot” enough to shower. No noise mitigation at all. So much road noise all night and morning. Paid $350 for the king suite with a fireplace. Yep. There was a hole for a fireplace. No fake logs, no lighting, no gas, just the fireplace. Charge me more for that which has no value. No desk in room, a single accent chair. Would not ever pay this much to stay there again. Would go to a chain where I know what I am getting for that amount.
Soggiorno di 1 notte a ottobre 2023
Risposta di Draek , il giorno 30 ott 2023
James,We would like to extend our sincere apologies for any inconvenience you may have experienced during your stay. Your feedback is incredibly valuable to us, and we're committed to addressing any issues to ensure a better experience for our guests in the future.We would love the opportunity to have you back as our guest and truly "knock your socks off" with an exceptional stay. Please consider giving us another chance to exceed your expectations.Thank you for your understanding, and we look forward to welcoming you back.

8/10 Buono

nora

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I grew up in Louisville and am familiar with the area, so I was excited that they now have a hotel in this area of town. You really can't beat the location for dining and shopping. Other pros: very clean generally, excellent and fun pool area with great service, parking behind the hotel was easy. Cons: finding someone to help with anything was a challenge. My room didn't get serviced the entire time I was there (four nights) and there was no information about how to contact someone to remedy that. There also wasn't any info on the wifi (had to track someone down who worked at the pool to figure it out) or how to request something as simple as a box of tissues for the room. The front desk seemed to be staffed sometimes but empty other times. I stayed just a few days after they opened, so I'm guessing they'll have things ironed out quickly. Overall, great location and good potential, but needs to work out some kinks.
Soggiorno di 4 notti a settembre 2023
Risposta di Draek Shepard, il giorno 20 ott 2023
Nora,Thank you for sharing your thoughts on your recent stay with us. We're thrilled to hear you enjoyed our fantastic location, clean facilities, and the fun pool area with great service.We appreciate your feedback on areas where we fell short, such as room servicing and information availability. Your observations are invaluable, and we're committed to addressing these issues promptly to ensure a more seamless experience for our guests.As we're a newly opened establishment, your feedback will play a crucial role in helping us refine and enhance our services. We hope you'll give us another chance to exceed your expectations in the future. Best, Draek ShepardGeneral Manager