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Recensioni per Intercontinental Luanda Miramar, an IHG Hotel

5 out of 5
Intercontinental Luanda Miramar, an IHG Hotel
Avenida Nehru No 2 Munic, pio do Sambizanga, Luanda

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 19 su 23 recensioni" "
Valutazione di 8 - Buono. 0 su 23 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 23 recensioni" "
Valutazione di 4 - Scarso. 1 su 23 recensioni" "
Valutazione di 2 - Terribile. 1 su 23 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

10/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Luigi

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
excellent but expensive
Soggiorno di 7 notti a luglio 2023
Risposta di Sharlene Finlay , il giorno 9 ago 2023
Dear Luigi, Greetings from InterContinental Luanda Miramar Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such reviews. We look forward to have you with us in a near future.Warm regards

10/10 Eccellente

Solange Niba

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s very clean and serene
Soggiorno di 3 notti a marzo 2024
Risposta di Intercontinental Luanda Miramar , il giorno 19 mar 2024
Greeting from InterContinental Luanda Miramar and thank you for taking the time to provide great feedback about your experience. We are glad that you enjoyed and hope to see you again soon.

10/10 Eccellente

Thyago

Soggiorno di 2 notti a dicembre 2023
Risposta di Luana Nascimento , il giorno 16 gen 2024
Thank you for your kind words Mr. Thyago! We are glad you are happy with our service. We strive to continue providing an excellent experience for our customers.Intercontinental Lunada Mirmar

10/10 Eccellente

Liliana

Soggiorno di 1 notte a gennaio 2024
Risposta di Luana Nascimento , il giorno 16 gen 2024
Dear Liliana, Thank you for sharing your experience with us. We thrilled to hear that your stay was expectional. We look forward to seeing you soon!Intercontinantal Luanda Miramar

10/10 Eccellente

Rainer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Luana Nascimento , il giorno 16 gen 2024
Dear Rainer, it thrilled us to see the five-star review you've given our company. We've worked very hard on providing the best hospitality possible, and hope to serve you again in a near future. Intercontinental Luanda Miramar

10/10 Eccellente

Joao

Viaggio di lavoro
Always the best place to be. The staff are very professional and always make me feel comfortable. The room was checked on my arrival to ensure everything. Thanks to Mr Eliseu and his team for the amazing reception as always.
Soggiorno di 1 notte a novembre 2023
Risposta di Luana Nascimento , il giorno 16 gen 2024
We're glad to know that you had a positive experience with us Mr.João. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share. We look forward to welcoming you back.Intercontinental Luanda Miramar

10/10 Eccellente

Vincent

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was great!
Soggiorno di 2 notti a novembre 2023
Risposta di Luanda Miramar , il giorno 16 gen 2024
Dear Mr. Vincent. Thank you for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Intercontinental Luanda Miramar

10/10 Eccellente

Karsten

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a ottobre 2023
Risposta di Luana Nascimento , il giorno 16 gen 2024
Dear Karsten, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you once againIntercontinental Luanda Miramar

10/10 Eccellente

Sheila

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Luana Nascimento , il giorno 16 gen 2024
Dear sheila, Were delighted to read your review! Thank you for taking the time to share your experience with us. Were committed to maintaining the high standards that you have come to expect from us and hope to see you soon.Intercontinental Luanda Miramar

10/10 Eccellente

Teresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Den absoluta bästa hotell jag bott på. Allt var toppen. Utmärkt mat. 10/10
Soggiorno di 6 notti ad agosto 2023
Risposta di Sharlene Finlay , il giorno 5 set 2023
Dear Teresa, Greetings from InterContinental Luanda Miramar Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such reviews. We look forward to have you with us in a near future.Sharlene FinlayAss. Manager of Digital Marketing

10/10 Eccellente

T

Soggiorno di 6 notti ad agosto 2023
Risposta di Luana Nascimento , il giorno 16 gen 2024
We appreciate you taking the time to leave us an excellent review. Your feedback helps us improve our services for all our valued customers. Intercontinental Luanda Miramar

10/10 Eccellente

Divino

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome stay!!
I had an exceptional experience staying at the Intercontinental Luanda Angola hotel with my family. From the moment we arrived, it was evident that cleanliness and luxury were top priorities. The hotel was immaculately clean, creating a pleasant and inviting atmosphere throughout our stay. What truly made our time at the hotel memorable was the staff. They were not only super friendly but also incredibly helpful, going above and beyond to cater to our needs and ensure our comfort. Their warm hospitality made us feel right at home. The hotel's luxurious amenities and well-appointed room added an extra touch of indulgence to our stay. Every detail was carefully thought out, providing us with a sense of relaxation and opulence. I genuinely wish we could have extended our stay, as our time there was nothing short of delightful. I highly recommend the Intercontinental Miramar Luanda hotel to anyone looking for a truly luxurious and welcoming hotel experience in Luanda. Whether it's for business or leisure, this hotel will undoubtedly exceed your expectations.
Soggiorno di 2 notti a luglio 2023
Risposta di Sharlene Finlay , il giorno 9 ago 2023
Dear Divino, Greetings from InterContinental Luanda Miramar Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such review. We look forward to have you with us in a near future.Warm regards

2/10 Terribile

Goran

Viaggio di lavoro
A
Soggiorno di 1 notte a giugno 2023
Risposta di Sharlene Finlay, il giorno 30 giu 2023
Dear Goran,Greetings from the InterContinental Luanda Miramar and thank you for taking the time to provide feedback about your experience at InterContinental Luanda Miramar. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope that you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Kind regards,Sharlene Finlay

10/10 Eccellente

tewodros

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 5 notti a gennaio 2023
Risposta di Sharlene , il giorno 10 feb 2023
Dear Tewodros, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards

10/10 Eccellente

Mahina

Viaggio di lavoro
Soggiorno di 7 notti a gennaio 2023
Risposta di Sharlene , il giorno 10 feb 2023
Dear Mahina, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards

6/10 Soddisfacente

Felipe

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia
Nice but
First of all, I had issues with my flight and arrived one day later, seems that the hotel will charge 400 € penalty! Hotel is very nice and staff helpful, but extremely overpriced. Bed pillow had a stain and was not changed. Second night unable to sleep at all due to a near by all night party.
Soggiorno di 2 notti a novembre 2022
Risposta di Antonio Simoes, il giorno 29 nov 2022
Dear Felipe,Greetings from the InterContinental Luanda Miramar and thank you for taking the time to provide feedback about your experience at InterContinental Luanda Miramar.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope that you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Kind regards,Antonio

10/10 Eccellente

Alan

Soggiorno di 1 notte ad agosto 2022
Risposta di Finlay , il giorno 10 feb 2023
Dear Alan, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards

10/10 Eccellente

hüseyin

Soggiorno di 2 notti a luglio 2022
Risposta di Sharlene Finlay, il giorno 27 lug 2022
Dear Huseyin, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards

10/10 Eccellente

Kenneth

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
GREAT SERVICE
Soggiorno di 2 notti a giugno 2022
Risposta di Sharlene Finlay, il giorno 29 giu 2022
Dear Kenneth, We would like to thank you for your preference in staying at our Hotel and for a great review, its always a pleasure and we look forward to welcome you back in a near future. Thank you

4/10 Scarso

andre daniel da

Soggiorno di 2 notti a giugno 2022
Risposta di Sharlene Finlay, il giorno 29 giu 2022
Dear Andre, First we would like to thank you for choosing our hotel and giving us your review. All the review are welcome and is really important for us to bring the InterContinental Life to Luanda, get better, aim high and offer our clients and guests the best. Your review has been shared with all the members of the hotel. We would love to receive you again for future reservations. Thank you very much.

10/10 Eccellente

tewodros

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the staff
Soggiorno di 3 notti ad aprile 2022
Risposta di António Simões, il giorno 10 mag 2022
Dear Tewodros, Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such reviews. Have a great day ahead and warm regards. The InterContinental Luanda Miramar Team

10/10 Eccellente

Lindiwe

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a marzo 2022
Risposta di Sharlene Finlay, il giorno 4 mag 2022
Dear Madam/Sir, We would like to thank you for your preference in staying at our Hotel, its always a pleasure and we look forward to welcome you back in a near future. Thank you

6/10 Soddisfacente

Fabien

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice but not finished
Eager to know about the new Intercontinental in Luanda, I booked one night only. The hotel is absolutely beautiful, one of the nicest modern designs I’ve encountered, it was however quite empty, restaurants are not yet open (room service available), furniture in the top bar seems to be missing, swimming pool closed. I found it very unfair that they charge full price (which is a lot) for a hotel with no amenities. Quite disappointed.
Soggiorno di 1 notte a febbraio 2022
Risposta di Emanuel , il giorno 10 feb 2022
Good Morning Mr. Fabien, First we would like to thank you for choosing our hotel and giving us your review. All the review are welcome and is really important for us, it will help us get better, aim high and offer our clients and guests the best. your review has been shared with all the members of the hotel. We would love to receive you again for future reservations. reservations.icluanda@ihg.com Thank you very much.