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Recensioni per Al Safir Hotel

2.5 out of 5
Al Safir Hotel
Building 670, Road 2411, Block 324, PO BOX: 55222, Manama

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 10 su 44 recensioni" "
Valutazione di 8 - Buono. 22 su 44 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 44 recensioni" "
Valutazione di 4 - Scarso. 5 su 44 recensioni" "
Valutazione di 2 - Terribile. 3 su 44 recensioni" "

8,0/10

Pulizia

7,4/10

Personale e servizio

7,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Abdurazak

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2021

10/10 Eccellente

ALI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ممتاز ونظيف وتعمل الموظفين راقي
Soggiorno di 1 notte a dicembre 2021
Risposta di Retheesh Kumar, il giorno 21 dic 2021
Dear Guest Thank you for the feedback regarding your visit to Al Safir Hotel, Juffair, Kingdom of Bahrain, I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon. Best Regards,

8/10 Buono

Karolina

Viaggio di lavoro
Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2021
Risposta di Front Office Team, il giorno 9 dic 2021
Dear Karolina, Thanks for staying with us and giving us good rating. We look forward to welcome you back soon

8/10 Buono

Axel Omar

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a maggio 2021

8/10 Buono

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Front desk people were great. Made an appointment for COVID for me. Printed results for me so I could cross the Causeway back to Saudi. Only bad point was room service was terrible. Had to go to Caucina restaurant for dinner because room service would not answer. Next day I waited 30 minutes for a bucket of Ice.
Soggiorno di 2 notti ad aprile 2021

8/10 Buono

Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Al Safir Hotel.
Overall the stay was good. Breakfast at the moment is in your room and comes in silver aluminium trays. Breakfast was ok but would have preferred to be in a restaurant. But overall the stay for 13 nights was comfortable.
Soggiorno di 13 notti a gennaio 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location for what we were looking for. Friendly and helpful staff
Soggiorno di 2 notti a novembre 2019
Risposta di Front Office Manager, il giorno 25 nov 2019
Dear Guest, Greetings from Al Safir Hotel and Tower! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, The Management.

2/10 Terribile

Mohammad

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
SAVE YOUR MONEY - GO TO A BETTER HOTEL
This is by far one of the worst hotels i've ever been to and i go to Bahrain at least once every 2 weeks. My check-in process took 20 mins and i was sent to the second tower to find out that my booking was at the first tower to begin with. I was not offered nothing for my trouble as you would expect i would get free breakfast in which i was promised and wasn't delivered. On top of that, the bellman slammed the door of my room cuz i didn't tip him!!! The room and bathroom weren't clean. Dry spots everywhere at the bathroom. The bed is hard and the staff is no where near friendly. no enough parking and not shaded either, as i had to park on the side of the street across from the hotel. i regret booking with them and i don't know how they still in business
Soggiorno di 2 notti a settembre 2019
Risposta di Front Office Manager, il giorno 25 set 2019
Dear Mr.Mohammed, I would like to thank you for being a valued patron. We sincerely appreciate your valued feedback and also noted your observation. Please accept my sincere apologies for the inconvenience caused. The matter has been strictly taken up with the concerned team and you have my assurance that you will have no cause for such a comment in the future. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, The Management.

6/10 Soddisfacente

Serag

Mi è piaciuto: Comfort della camera
Business trip
Stayed here for one night, Check in took so long, smell was not nice inside. Other than that everything was good room was nice and comfortable..
Soggiorno di 1 notte a marzo 2019
Risposta di Reservations, il giorno 27 mar 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Al Safir Hotel. It is always a pleasure to receive your feedback. I will share your comments and concerns to the quality team for review and this will be taken seriously. I am sure that this feedback will serve as an aid to craft ways and means for further improvement targeting the guest's satisfaction and pleasant stay as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again in Al Safir. Sincerely, Management

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not 4-star hotel level Detergents smell inside the room.. door card was not working and asked reception 4 times but it still not working, every time I want to enter my room I should ask the staff to open it!..
Soggiorno di 1 notte a febbraio 2019
Risposta di Mira, Reservations, il giorno 2 mar 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Al Safir Hotel. It is always a pleasure to receive your feedback. I will share your comments and concerns to the quality team for review and this will be taken seriously. I am sure that this feedback will serve as an aid to craft ways and means for further improvement targeting the guest's satisfaction and pleasant stay as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again in Al Safir. Sincerely, Management

4/10 Scarso

Osama

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2019
Risposta di Reservations, il giorno 2 feb 2019
Dear Guest, Thank you for your feedback. We will share this with the team. We value every guest feedback to further improve our services and ensure that guest satisfaction is achieved. Sincerely, Management

10/10 Eccellente

Mohammad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Luxury
Very close to center & luxury place
Soggiorno di 2 notti a dicembre 2018
Risposta di Mira, il giorno 8 gen 2019
Dear Guest, Thank you for your sharing your good experience with us. Looking forward to welcome you again in Al Safir Hotel. Sincerely, Management

10/10 Eccellente

Ahmed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2018

10/10 Eccellente

Ahmed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
فندق ممتاز
Soggiorno di 1 notte a giugno 2018

8/10 Buono

Mohammad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Al safir , il giorno 26 apr 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Al safir Hotel and Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 Eccellente

Faisal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
إقامة ممتعه
فندق رائع وفيه جميع ما يطلبه السائح من مطاعم وكوفي شوب وأماكن للسهر وقريب من مول الجفير الذي يحتوي على محلات متعددة وهايبر ماركت ومجمع مطاعم وسينيما ولكن لا ينصح به للعوائل لوجود نوادي ليليه
Risposta di Al safir , il giorno 26 apr 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Al safir Hotel and Tower. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Facilities at hotel not as expected.
It was extremely disappointing to see the website did not depict the hotel as described. The outside pool is not a true reflection of the hotel, it is dusty due to building work, the pool in shadow most of day, and small sitting area. Dining room is very dark, the noise from traffic and other guests excessive in bedrooms.
Soggiorno di 4 notti a marzo 2018
Risposta di MANAGEMENT, il giorno 28 apr 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Al safir Hotel & Tower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Al safir, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good central location.
Spent 2 days here, friendly helpful staff, walking distance to restaurants, museum and movies, short taxi ride to large malls and attractions.
Soggiorno di 2 notti a marzo 2018
Risposta di MANAGEMENT, il giorno 26 mar 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Al safir Hotel and Tower. It is always a pleasure to receive positive feedback. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 Buono

Ahmed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
تجربة جيدة .. فندق نظيف .. طاقم ودود .. هذه ثاني تجربة
Soggiorno di 1 notte a febbraio 2018
Risposta di cheryll paneda, il giorno 10 feb 2018
Thank you so much for your feedback . Looking forward for your next visit.

4/10 Scarso

KSA4awhile, Jubail

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Would never go back
This hotel is located on a main street in the Juffair district of Manama. On one side of the hotel, you have full blown construction with massive noise from 6 am to 9 pm. We asked to move to the other side of the hotel and were placed next to a more quiet construction zone. Still noisy. This hotel is also located directly above two night clubs (with a 3rd one being built). The music from the clubs was so loud in addition to the parking lot being a revolving door. There was also a fist fight outside our window between patrons of the clubs. The entire time we were there it was NOT quiet on the street in front of the hotel. The motorcycles raced 24/7. The neighbor upstairs from us had a small child that ran back and forth through their room. The noise was intense. You could hear everything. On our last morning, the person across from us played their music so loud that through both closed room doors, it was loud. The hotel was clean, but old. All hallways on floor 4 and 5 smelled like cigarettes. The beds were horrid. It was like sleeping on concrete each night. The breakfast buffet was mediocre at best. The layout needs help, but the noise of the ancient toaster was like nails on a chalkboard. The waffles were terrible each day we tried them. They need a new head chef and an interior designer to revamp the restaurant. Nice staff, but they cannot create a relaxing hotel with what they have to work with. We will NOT be back. Ever.
Soggiorno di 3 notti a dicembre 2017
Risposta di cheryll paneda, il giorno 13 gen 2018
Dear Valued Guest, Thank you for taking the time to write such a detailed review. I am very sorry to hear that several things through out your stay went wrong. All your comments are essential We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Thanks & Regards The Management

10/10 Eccellente

Andres

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location, good wifi, large room, comfortable. One of the two elevators wasn't working, and the air conditioned was by default pretty cold (but could be changed). Aside from those 2 points, everything was perfect
Soggiorno di 2 notti a dicembre 2017
Risposta di cheryll paneda, il giorno 7 dic 2017
Dear Guest , Thank you so much for your feedback . Your comments been forwarded to concern Department . looking forwarded to your next visit.

8/10 Buono

mohammed

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a novembre 2017
Dear Guest , Thank you for your comment & look forward seeing you again at Al Safir Hotel !

8/10 Buono

Mohd Zuhairi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2017

4/10 Scarso

Ahmed

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Save your money and look elsewhere
This is the worst hotel i have ever booked. The rooms and the bathrooms are dated and they need some serious makeover.
Soggiorno di 1 notte ad agosto 2017

4/10 Scarso

Ibrahim

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
will not back again
Noisy and non comfetable
Dear Valued Guest, Thank you for taking the time to write such a detailed review. I am very sorry to hear that several things through out your stay went wrong. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Thanks & Regards The Management

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2017
Dear Guest , We would like to Thank you for taking time and sharing your experience. We are glad to note that you found our services up to your satisfaction . Thank you for staying with us . Best regards, Management

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Nice hotel for a short stay
Not bad honestly, i liked the location and room size, cleanness. Reception need some rejuvenation but over all was a good stay for the price, I say good value for the money.
Risposta di management, il giorno 29 giu 2017
Dear Guest. Thank you for sharing your feedback , we have noted the review and will take necessary steps. We are glad that you found value for the money for the price you paid . best regards

10/10 Eccellente

Danny, USA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location
Good place

8/10 Buono

Scott, Jubail, KSA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quick getaway
Decided on a quick getaway. We arrived very early. And we're allowed to check in at no charge. Staff were great, and the room was amazing. I recommend if you need two rooms to request one of the suites in the tower. The rooms are massive, have their own bath/shower, and the rest of the suite is like an apartment. Well worth the money.

8/10 Buono

Matthew Henders, Jubail, KSA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel near everything.
Great hotel within easy reach to Al Fateh Grand Mosque, Bahrain National Museum, Juffair Mall, and so many restaurants

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient & clean hotel, great friendly service.
Great hotel with excellent location. Staff were superb too. Internet connection wifi signal not so strong.

8/10 Buono

Lynda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient and clean hotel...
Everything from the free breakfast to the comfortable room (including the rain head shower) and the customer service was just right. I would stay there again.

8/10 Buono

Louise

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
For the money, it was good value
I have to say that although the room seemed dated, the joy of being in Juffair but having a quiet and calm hotel is rare. You're surrounded by good night life, restaurants etc but you don't have to experience the noise of this which does happen in other hotels in the area. The room was spacious and the bathroom was nice. The shower was powerful which was good. It took a while for the room to cool down but overall I had no problems with it at all. I slept so well and I was so happy that I could get in at 2am but sleep with no interruptions; just fantastic. I would stay again, no doubt.

8/10 Buono

mutaz

Non mi è piaciuto: Personale e servizio

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Rude staff, substandard services and facilities. I mentioned to the staff that they were rude and I never plan on staying at their hotel again. He remarked that he was ok with that.

6/10 Soddisfacente

hassan

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
موقع الفندق
بقرب الفندق يوجد شارع للمطاعم رائع

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Personale e servizio
Amazing country
Well I was visiting Bahrain for a Investment meet with one of my clients . And the stay at this hotel made my trip amazing :) Love the managment and also the people of Bahrain . They're so kind . I would surely recommend this hotel to my friends .

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Amazing Trip
Was a pleasant stay at this hotel

8/10 Buono

Mike, KSA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bahrain Over night
The only down side was the main street was very noisy at night until late night. Walking distance to many attractions and restaurants...

8/10 Buono

william, Manchester

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant stay
This hotel was easy to find, check-in was smooth and receptionist friendly and helpful. The room was very spacious with a nice bathroom and good toiletries. My only gripe would be the TV is not able to swivel round so it is difficult to watch it from bed. Sound insulation is also quite poor. Overall I enjoyed staying here. Breakfast in the morning was very average though.

8/10 Buono

Sulayman A, Saudi arabia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very accommodating
This is our 2nd stay at this hotel.The first hotel to allow guests to stay a full 24 hours! Very accommodating, reasonable priced and lovely ambience.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
The hotel was fine for one night. The room was large enough and the bathroom was appointed fine, but there were hairs on the floor. Breakfast had quite a bit of choice, but not top quality. The hotel is located on a main road and loud motorcycles which race down the road could be heard clearly from the 8th floor. We even wondered if the windows were open. It takes a bit to check out of the hotel because they have to personally check the room. The room was prepaid, but they still required a 20 Dinar deposit which took at least 10 minutes to get back at checkout.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Family Friendly
Stayed at the hotel for 5 days with my family (spouse and 4 kids). They have one tower for multiple bedroom units and a second tower for single rooms. In the multiple room floors, there are 6 apartments per floor. While we were there (a week without a Muslim Holiday), there was one other group in one room on our floor. Our unit was 2 bedroom, 2 1/2 bath, kitchen (with washing machine, dish washer, fridge, stove, oven, microwave, pots, pans and assorted cooking and servicing instruments). Plan on getting your own dish soap and laundry soap. If the washing machine dries, we never figured it out and had to hang up the clothes to dry. Since we were only there a few days, we did not worry about asking staff.

6/10 Soddisfacente

why not, LA CA

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Decent New Hotel.
Nice newer hotel. Not much close by and difficult to get a taxi sometimes.