1100 Ingram Blvd/I-40, I-40 Exit 279A & I-55, West Memphis, AR
Recensioni
7,0
Buono
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 307 su 1005 recensioni" "
10 - Eccellente
307
Valutazione di 8 - Buono. 265 su 1005 recensioni" "
8 - Buono
265
Valutazione di 6 - Soddisfacente. 154 su 1005 recensioni" "
6 - Soddisfacente
154
Valutazione di 4 - Scarso. 140 su 1005 recensioni" "
4 - Scarso
140
Valutazione di 2 - Terribile. 139 su 1005 recensioni" "
2 - Terribile
139
6,8/10
Pulizia
7,8/10
Personale e servizio
6,6/10
Servizi
6,4/10
Condizioni e dotazioni della struttura
6,8/10
Ecosostenibilità
Recensioni
8/10 Buono
Silvia
15 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Silvia
Soggiorno di 2 notti a maggio 2023
Risposta di General Manager Amy Pitman, il giorno 22 mag 2023
Thank you for your review. We are glad that you enjoyed your stay with us. Please come back and see us again.
2/10 Terribile
Tiffany
Viaggio con la famiglia
28 mag 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
couldn’t even get into room
Tiffany
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 29 mag 2024
Dear Guest,We're deeply sorry to hear about your disappointment. We would greatly appreciate it if you could provide us with more detailed information about your experience so that we can address the issues you encountered effectively. Your insights are valuable, and we want to ensure all our guests have a positive experience.
4/10 Scarso
Beverly
28 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Floor was filthy in the room
Beverly
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 29 mag 2024
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.
8/10 Buono
Norma Ann
28 mag 2024
Mi è piaciuto: Pulizia
I was close to gas station and a Mexican restaurant.
Norma Ann
Soggiorno di 3 notti a maggio 2024
Risposta di Sophia CSR, il giorno 28 mag 2024
Dear Guest,It's great to hear that you found convenience in our location, with a gas station and Mexican restaurant nearby. We're glad you enjoyed your stay and hope to welcome you back soon!
6/10 Soddisfacente
Tammy
Viaggio di coppia
28 mag 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property was a bit below average. Cleanliness was indeed an issue. The white lampshades had multiple spots on them. the ceiling and walls had 5 smashed bug spots. The bathtub in our unit had a large soap scum ring and a couple pieces of hair remaining in it. The grout was somewhat moldy. There were brown spots on the wall beside the toilet.
On the good side...the desk staff were very nice.
I would not choose this property again.
Tammy
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 28 mag 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. We take your feedback seriously and will address these issues with our housekeeping team to ensure improvements are made. We're glad to hear that our desk staff provided excellent service, but we regret that your overall experience did not meet your expectations. We hope to have the opportunity to regain your trust in the future.
8/10 Buono
Steven
Viaggio di gruppo, Viaggio di coppia
27 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The place was clean and quiet
Steven
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 28 mag 2024
Dear Guest,We're glad to hear that you found our hotel clean and quiet. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.
6/10 Soddisfacente
Madeline
Viaggio di gruppo
27 mag 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room is clean
Toilet flushes slow
Sink slow to drain
Lamp shades are rusty abd tarnished
Rust over edge of door to adjoining room
Different colors in room
Furniture is old and worn out
Water damage in ceiling covered with different color paint.
Entire property needs a total remodel.
Parking lot needs to be repaved, pot holes and uneven surface dangerous to walk on.
Madeline
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 28 mag 2024
Dear Guest,We sincerely apologize for the issues you encountered during your stay. Your comments are valuable to us, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to provide a better experience in the future.
6/10 Soddisfacente
Angela
Viaggio di coppia
26 mag 2024
Mi è piaciuto: Personale e servizio
NEEDS TO BE UPGRADED, THEROOM HAD COBWEBS, ND TO BE DUSTED,BATHROOM FLR NEEDED TO MOPPED.
Angela
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 27 mag 2024
Dear Guest,We apologize for the issues you encountered during your stay. We will address these cleanliness concerns with our housekeeping team to ensure they are promptly resolved. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
2/10 Terribile
Christopher
24 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The front desk employee Gerwin tried to give unauthorized access to some strange man I do not know access to my room at 2:45 am in the morning and said that it was the maid team. Said this person asked for me to be contacted to which the front desk assisted him with no proof of my connection to this person. I called the police and informed corporate of this issue that happened this morning.
Christopher
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 29 mag 2024
Dear Guest,We're deeply concerned about your recent experience and sincerely apologize for the distress it caused. Your safety and security are our top priorities, and we are taking this matter very seriously. We are conducting a thorough investigation into the incident to understand how this breach occurred. Rest assured, we are implementing strict measures to prevent such occurrences in the future and ensure the well-being and security of all our guests. Your feedback is invaluable, and we are committed to taking appropriate action to maintain a safe environment.
6/10 Soddisfacente
Lisa
Viaggio di coppia
24 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For a basic room it was fine. However, the bed was so tall it was difficult to get into. It came up to just above my waist. The bed was kind of hard and the pillows were small and pretty useless. Having said all that, it was very clean and I felt safe there. If we go back, I would stay there again - especially for the price.
Lisa
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 25 mag 2024
Dear Guest,We're glad to hear that you found our room clean and felt safe during your stay. We apologize for any inconvenience caused by the height of the bed and the comfort of the pillows. Your comments are valuable to us, and we will consider them to ensure a more comfortable experience for our guests in the future. We appreciate your patronage and hope to welcome you back soon.
10/10 Eccellente
Samantha
23 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff
Samantha
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 25 mag 2024
Dear Guest,We are glad that you liked our staff. We are always looking for methods to improve our services. If you have any further feedback or suggestions regarding your stay, please write to us. We assure you the best of our services at all times.
4/10 Scarso
Susan
23 mag 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Susan
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 25 mag 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
4/10 Scarso
Rita
Viaggio con la famiglia
20 mag 2024
Non mi è piaciuto: Servizi
Handicap room was terrible. Was a tub and not walkin shower as told. Bed was so high off the floor one would have to be helped into bed. Very difficult.
Rita
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 22 mag 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
8/10 Buono
George
20 mag 2024
Mi è piaciuto: Personale e servizio
The people who work there are great and very considerate and always very helpful. With the Mexican restaurant open again and the casino on one side it makes it so the property is in a fairly convenient location.
George
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 20 mag 2024
Dear Guest,We're pleased that you found our location convenient and our staff helpful and considerate. Your satisfaction is a priority for us, and we look forward to the opportunity to host you again for another enjoyable stay in the future.
10/10 Eccellente
Gabriela
Viaggio di coppia
19 mag 2024
Excellent choice. The beds was awesome.
Gabriela
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 25 mag 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our beds to be awesome. Guest comfort is our top priority, and we're delighted that you had a great experience with us. We hope to welcome you back again soon for another excellent stay!
2/10 Terribile
ShaZariea
Viaggio con la famiglia
18 mag 2024
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Rude asf
ShaZariea
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 20 mag 2024
Dear Guest,We regret the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4/10 Scarso
Myron
Viaggio di coppia
18 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I think the roaches and spiders enjoyed themselves more than I did. I literally had to put down sticky traps by the door to catch spiders and bugs. One of the beds had plywood underneath the sheet to prop it up. Be careful not to get out in an adjoining room with a stranger. I watched roaches leave the adjoining room and walk directly into mine. Watch your car well your everything when you get placed by the pool. Even the staff told me it’s a sketchy area back there because that’s where the people who call the hotel home live so extra dogs extra cats extra cars extra people. People sitting out with their doors open like they’re on the front porch smoking weed. Always stay in the front only by the office. It’s noisy but decent
Myron
Soggiorno di 14 notti a maggio 2024
Risposta di Sophia CSR, il giorno 22 mag 2024
Dear Guest,We apologize for the unacceptable conditions you experienced during your stay. This falls short of our standards, and we take your feedback seriously. Rest assured, we will address these issues with our team to ensure improvements are made. We hope to have the chance to regain your trust in the future.
2/10 Terribile
JEFFREY
Viaggio con la famiglia
15 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nasty, nasty, nasty. I did not stay. The room stunk like mold. There were roaches in the room. There was dog poo in the walkways, people cooking on gas burners in the parking spaces. Did not feel safe at all. Had to go. Reached out to management, but did not return my call. Please stay away from this place if you are looking for just the basics. Terrible.
JEFFREY
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 18 mag 2024
Dear Guest,We apologize for the subpar experience you had during your stay. Ensuring cleanliness and guest satisfaction are our top priorities, and we take your feedback very seriously. Rest assured, we are immediately taking appropriate actions to address them. We hope to see you again soon and to impress you with our continuous improvements.
4/10 Scarso
Lori
15 mag 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was far from clean. Trash can liners just placed in can and they were sticky so I wasn't about to touch them. Corners, baseboards far from clean. Room needed new furniture and paint years ago. Rust on light fixtures. Would not stay there again, especially for the price paid. Dog barked all night. Cat in room next to use was cute looking out the window. No fruit or muffin in breakfast. No lids for disposable coffee cups.
Lori
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 18 mag 2024
Dear Guest,We apologize for the unsatisfactory experience you had during your stay. Your feedback is valuable, and we are addressing the issues with our housekeeping and maintenance teams to ensure a higher standard of cleanliness and comfort for all guests. We hope to have the opportunity to exceed your expectations in the future.
8/10 Buono
Tracy
14 mag 2024
Not the best area, room was fine. Breakfast was good. Easy access.
Tracy
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 18 mag 2024
Dear Guest,Thank you for your kind words. We're pleased to know that you were satisfied with your room, enjoyed our breakfast options, and found our location convenient. We look forward to hosting you again for another enjoyable stay in the future.
2/10 Terribile
Theresa
14 mag 2024
It was like being in a thriller movie,unsafe environment with people who loiters in the premises.
Theresa
Soggiorno di 3 notti a maggio 2024
Risposta di Sophia CSR, il giorno 18 mag 2024
Dear Guest,We apologize for the discomfort you experienced during your stay. Ensuring the safety and security of our guests is our top priority, and we take your feedback seriously. We will address these concerns promptly to create a more secure environment for all our guests. We hope to have the opportunity to welcome you back for a more positive experience in the future.
6/10 Soddisfacente
Richard
Viaggio di coppia
14 mag 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property was lacking maintenance and room was not clean.
Richard
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 18 mag 2024
Dear Guest,We apologize for the inconvenience caused by the lack of maintenance and cleanliness in your room. Rest assured, we are taking immediate steps to address these issues to ensure a more pleasant stay for all our guests. We hope to have the opportunity to exceed your expectations in the future.
6/10 Soddisfacente
Quindon
11 mag 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Quindon
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 13 mag 2024
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 Eccellente
Emberly
11 mag 2024
Mi è piaciuto: Pulizia
Emberly
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 13 mag 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
10/10 Eccellente
Emberly
Viaggio di lavoro, Viaggio con la famiglia
11 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast
Emberly
Soggiorno di 6 notti a maggio 2024
Risposta di Sophia CSR, il giorno 13 mag 2024
Dear Guest,We are happy to see this 5-star rating and glad that you liked our breakfast offerings. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
4/10 Scarso
Jennifer
9 mag 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
When we got there, the lobby was locked, and we had to get our key and check in through a partially shattered plexiglass slide-under window.
Very worn out property. Pot smell overwhelming. One bed seemed to no longer have working springs.
Clean sheets at least. Staff did their job, no complaints about them. Just dilapidated premises.
Jennifer
Soggiorno di 4 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 13 mag 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
2/10 Terribile
Sheila
Viaggio di lavoro, Viaggio con la famiglia
9 mag 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Hello, I have had someone ask me to check out this morning and now another guest come assigned to the room I'm already in which is 256 we paid for today to leave tomorrow
Sheila
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 15 mag 2024
Dear Guest,Thank you for sharing your feedback. We have investigated your claim and found it to be inaccurate. Unfortunately, we were overbooked during your visit, which led to the unavailability of the room you requested. We understand this was frustrating and regret any discomfort it caused. We are continually working to improve our booking process to prevent such situations in the future. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.
8/10 Buono
Jack
8 mag 2024
Mi è piaciuto: Personale e servizio
Liked the friendliness.
Jack
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 13 mag 2024
Dear Guest,Thank you for your positive feedback regarding the friendliness of our staff. We strive to provide exceptional service with a welcoming atmosphere. We appreciate your recognition and hope to continue exceeding your expectations during future stays.
10/10 Eccellente
Crystal, Shiloh
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very nice and clean
Crystal
Soggiorno di 2 notti a maggio 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
4/10 Scarso
Gino, Collingwood
4 mag 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property is old and dirty and needs to be completely redone.
Gino
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Your concerns have been noted and forwarded to our team for improvement. We would value another chance to impress you and we wish you safe travels.
10/10 Eccellente
sheila
Viaggio con la famiglia
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
While on vacation we stayed at several motels, Days was the nicest motel and the cheapest of all. We will stay at Days from now on.
sheila
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,We're delighted to hear that you had a positive experience during your stay with us at Days! Providing exceptional service at a great value is our goal, and we're delighted to know we exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back on your future vacations!
10/10 Eccellente
Emberly
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Emberly
Soggiorno di 5 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
10/10 Eccellente
Courtney
Viaggio di lavoro, Viaggio con la famiglia
2 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access to freeway
Courtney
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our convenient location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.
10/10 Eccellente
Renato
Viaggio di lavoro
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I could hear people from the next door...
Renato
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,A hearty thanks for your rating. We will take appropriate measures to improve the sound insulation of our hotel rooms. We hope to welcome you back during your next visit to our area.
4/10 Scarso
Logan
Viaggio di gruppo
30 apr 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Terrible. We were not expecting anything fancy, but we expected it to be modern and clean. It was neither. Room was in poor condition with wires hanging out from under the TV and other electronics. Outlets were torn up and exposed. Windows were caked with grime. Furniture was old and worn. Bed at least had new clean looking sheets and a wafer thin blanket. The doors to the rooms next to you have gaps at the bottom so you can hear the regular conversations of the people in the rooms next to you. Stay away. Did not feel especially safe.
Logan
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,Thank you for sharing your concerns. We apologize for the condition of your room and any discomfort you experienced. Ensuring our guests' safety and comfort is our top priority, and we take your feedback seriously. We will address these issues promptly to improve our accommodations. We hope to have the opportunity to regain your trust in the future.
2/10 Terribile
Meghan
29 apr 2024
Meghan
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 20 mag 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
6/10 Soddisfacente
Maranna
28 apr 2024
Maranna
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 20 mag 2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 Eccellente
Emberly
Viaggio con la famiglia
28 apr 2024
Good
Emberly
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
2/10 Terribile
Marcela, zion
Viaggio di coppia
28 apr 2024
Non mi è piaciuto: Servizi
I didn’t like a thing, in fact my husband and I didn’t even stay on the property, left as soon as we went inside the room and it smelled horrible. Booked a different hotel the same day because the Days Inn was a dump.
Marcela
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Dear Guest,We apologize for the inconvenience and disappointment you experienced. Ensuring a comfortable stay is our priority, and we regret that we fell short during your visit. Your feedback will be addressed promptly to enhance our accommodations. We hope you'll consider giving us another chance in the future.
2/10 Terribile
BOB
Viaggio con la famiglia
28 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cable didn't work, tiolet didn't work, and a 2 inch cockroach. I was in the room 10 minutes.
Had to go down the street to a comfort inn.
BOB
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 28 apr 2024
Dear Guest,Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
4/10 Scarso
Luis, Clarksville
Viaggio di lavoro
26 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Lots of cockroaches. Clearly this property has hygiene problems.
Luis
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 28 apr 2024
Dear Guest,I would like to apologize for the inconvenience you faced regarding the cockroaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.
4/10 Scarso
Rick
25 apr 2024
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Location to the event I was going to was great. The room was noted a “non smoking” room but an ashtray and matches were provided. The room was obviously smoked in before I checked in . The linens reeked of cigarette smoke. No hot water when I checked in but didn’t bath til morning and it was hot then. Also exposed lighten in the shower area which was extremely dangerous. Then breakfast was cold. I had eggs, biscuits and gravy. One small milk, asked for more milk but ran out. I will not t stay here again.
Rick
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 26 apr 2024
Dear Guest,Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we take these issues seriously and will address them promptly to ensure a better experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.
8/10 Buono
Serhii, Goshen
Viaggio con famiglia e bambini piccoli
23 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Not bad for a price
Serhii
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 24 apr 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
6/10 Soddisfacente
Rebecca, Windsor
Viaggio con la famiglia
21 apr 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Toilet plugged when we arrived. Burnt out light bulbs. Bathroom door , floor and baseboards very dirty
Rebecca
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 22 apr 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is important, and we will address these issues promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
2/10 Terribile
Andy
19 apr 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The building are neglected and literally rotting. My room was filthy. I’m surprised Days Inn allows them to keep their franchise. The bed was comfortable.
Andy
Risposta di Sophia CSR, il giorno 20 apr 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our team. We would value another chance to impress you and we wish you safe travels.
10/10 Eccellente
Jiri
Viaggio di coppia
18 apr 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
Good stay all around convenient close to the highway
Jiri
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
2/10 Terribile
Hana
16 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Crawling with bed bugs
Hana
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 17 apr 2024
Dear Guest,We truly regret the inconvenience caused by this issue and never want our guests to have such a kind of experience. We have shared this feedback with the concerned staff to address the pest problem. Hopefully, you will give us another chance next time you are in the area.
8/10 Buono
David
13 apr 2024
Mi è piaciuto: Pulizia
Location is near the Southland casino and just
David
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Our Team hopes to earn your business in future travels.
4/10 Scarso
Alice, Orlando
Viaggio di coppia
13 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muddy floors and mold in bathroom, not well maintained. Very limited breakfast, unhelpful staff.
Alice
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 14 apr 2024
Dear Guest,It is saddening for us to read about your recent experience with us. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.
6/10 Soddisfacente
Robert
Viaggio di coppia
9 apr 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Breakfast was below average. Opened at 5 am and I came at 5:45 am. They were out of all hot items. No staff around. Left 15 minutes later with little eating. Still no staff in kitchen area.
Robert
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 10 apr 2024
Dear Guest,We apologize for the inconvenience you experienced with our breakfast service. Rest assured, we will address this issue promptly to ensure a better experience for our guests in the future. We hope to serve you better next time and are looking forward to welcoming you again soon.