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Recensioni per Ramada Hotel & Conference Center by Wyndham Plymouth

3 out of 5
Ramada Hotel & Conference Center by Wyndham Plymouth
2705 Annapolis Ln N, Plymouth, MN

Recensioni

5,6
Valutazione di 10 - Eccellente. 122 su 1002 recensioni" "
Valutazione di 8 - Buono. 193 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 224 su 1002 recensioni" "
Valutazione di 4 - Scarso. 214 su 1002 recensioni" "
Valutazione di 2 - Terribile. 249 su 1002 recensioni" "

5,8/10

Pulizia

6,6/10

Personale e servizio

6,0/10

Servizi

5,2/10

Condizioni e dotazioni della struttura

5,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Darnel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There were holes in the wall that were filled with putty and never fully fixed.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Arlene

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The woman at the front desk was very nice and accommodating. The pool and spa were ok. The room was nice and clean.
Soggiorno di 2 notti a maggio 2024
Risposta di Ramada Staff, il giorno 13 mag 2024
It's great to hear that you had positive interactions with our front desk staff and that you found the pool and spa to be satisfactory. We're also glad that you enjoyed a nice, clean room during your stay!

4/10 Scarso

Leah

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Peeling paint. Dirty carpets. Crappy parking lots.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Sean

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

Richard

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The facility needs updating. The sink leaked and the room carpet was old and dirty. The breakfast was a joke, not much of a selection to choose from. I would not recommend this hotel to anyone,
Soggiorno di 3 notti ad aprile 2024
Risposta di Ramada Staff, il giorno 5 mag 2024
We apologize for the issues you encountered during your stay. It's concerning to hear about the leaking sink, the condition of the room carpet, and the limited breakfast selection. Your feedback is important, and we will address these issues to improve our facilities and services.Thank you for bringing these matters to our attention, and we regret that we did not meet your expectations. We appreciate your honesty and hope to have the opportunity to provide a better experience in the future.Warm regards,

2/10 Terribile

Miranda

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Joanna

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Richard

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Place was full of riffraff.
Soggiorno di 4 notti ad aprile 2024
Risposta di Ramada Staff, il giorno 24 apr 2024
We're sorry to hear that you had a negative experience during your stay. We strive to maintain a safe and welcoming environment for all our guests.

2/10 Terribile

Brittney

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hot tub was closed, very outdated, doors for the rooms were not very secure or did not shut by themselves, staff were not very friendly. Plus there were ants on the bathroom floor.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ramada Staff, il giorno 21 apr 2024
We apologize for the inconvenience of the closed hot tub, outdated facilities, and any issues with room security. Your feedback about the staff's friendliness and the presence of ants is concerning and will be looked into. We appreciate your honesty and will work to improve our services.

4/10 Scarso

Carol

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Elisha

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Property is a bit run down with patch jobs being done. The hotel lobby smelled like cigarette smoke during checkin, the spa was closed, the water toys didn't work or couldn't figure out how to turn on, several holes in walls that where quickly patched up but very noticeable. Breakfast was well stocked and bed was comfortable, good for a one night stay but pool issues should be addressed to improve rating.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ramada Staff, il giorno 15 apr 2024
Thank you for your feedback. We apologize for the property's condition and the inconvenience caused. We'll address the issues to enhance guest experiences. We're glad you enjoyed the breakfast and comfortable bed. We regret the spa closure and pool issues and will work on improvements. We appreciate your stay and hope to welcome you back for a better experience.

8/10 Buono

Desiree

Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Memevi

Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Courtney

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Jetted tub in room didn’t work and was never fixed when I asked multiple times. & paid extra for a room with a jetted tub and was never able to use it
Soggiorno di 1 notte a marzo 2024
Risposta di Ramada Staff, il giorno 13 mar 2024
I'm genuinely sorry that the jetted tub in your room didn't work, despite your multiple requests. That's not the experience we want for our guests, and I understand how disappointing it must have been, especially since you paid extra for it. Please know that we're looking into this issue and working on a solution. Your feedback is crucial, and we'll do our best to ensure a better experience for you in the future.

8/10 Buono

Courtney

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Paid for a suite for two nights and the jetted tub didn’t work and I kept asking for them to come look at it they came in once and said they would try to figure it out and never came back so I asked again and still nobody came to fix it
Soggiorno di 1 notte a marzo 2024
Risposta di Ramada Staff, il giorno 11 mar 2024
Thank you for bringing the issue with the jetted tub to our attention. We sincerely apologize for any inconvenience this may have caused during your stay. Our team promptly investigated the matter and identified an issue with the wiring of the hot tub. I'm pleased to inform you that the problem has been addressed and resolved to ensure a seamless experience for our guests.Best,Ramada

10/10 Eccellente

Daniel

Soggiorno di 1 notte a febbraio 2024

4/10 Scarso

Roberta

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property is in serious disrepair. No hot water for the shower. We stayed in February and the cold winter air was blowing through the edge of the window. The restaurant and bar are permanently closed which is not mentioned on the reservation site. The front desk crew is polite. Thankfully we weren't on vacation and just needed a place to sleep. We are not complainers, but we will definitely not stay there again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ramada Staff, il giorno 11 mar 2024
Thank you for sharing your feedback. We've resolved the water boiler issue, and a new restaurant is on its way to enhance our offerings. We apologize for any inconvenience and appreciate your understanding. We're committed to addressing concerns and hope to welcome you back for an improved experience.

2/10 Terribile

Ashley

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Terrible. We walk into the property after checking in and the hallway smelled like weed so bad. We get into the room and it didn’t smell but you can definitely tell it isn’t cleaned well after each stay since there was cobwebs in the corners. The furniture was in bad shape also. Pictures are not updated to what these rooms actually looks like. Then when I went to shower there was zero hot water.. wouldn’t recommend this hotel to anyone..
Soggiorno di 1 notte a febbraio 2024
Risposta di Ramada Staff, il giorno 11 mar 2024
We sincerely apologize for the inconvenience you faced during your stay. We've addressed the water issue and are actively working to improve cleanliness standards. We appreciate your feedback and hope to welcome you back for a better experience.

2/10 Terribile

Barbara

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bed was ok but noise,cleanliness,no working ice machine
Soggiorno di 1 notte a febbraio 2024
Risposta di Ramada Staff, il giorno 11 mar 2024
Thank you for your feedback. We've noted your concerns about noise and cleanliness and are addressing them. Good news – the ice machine is now operational. We appreciate your understanding and look forward to the chance to host you again.

4/10 Scarso

Lashundra

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Cody

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We ended up leaving early, hotel was super dirty and not safe or appealing. The window was open in our room when we arrived and the dresser was wood rotted.
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Jennifer

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room smells funny, not in the greatest condition, bathroom falling apart. No dinning in hotel. Breakfast… ya if you want a bagel, stale cereal, or yogurt. No waffles sign on waffle maker, no eggs or bacon today sign out. Very dissatisfied. Will not stay here again.
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Carla

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The reason that I stayed here was to "stay, park,&ride". When I checked in, the person working the front desk, had never heard of this! Are you kidding me?!? I called when I made the reservation, nine months earlier, to make sure that I could park there for so long, 10 days. I was assured that this was included. Now, I'm charged an extra $50 for parking my car somewhere that I am not even comfortable leaving my car! And I have no idea if there is ever a shuttle to bring me to and from the airport!!

6/10 Soddisfacente

Christine

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

margaret

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was nice and clean. It was a room for one person but did not include a closet or a vanity in the bathroom. But I made it work. Also nice and quiet and very clean. Staff was nice and helpful.
Soggiorno di 4 notti a gennaio 2024

4/10 Scarso

Theresa

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I went through a 3rd party witch was Expedia thinking I was getting a poolside room but nope I had to pay additional $40 and it was nearly as cleaned as expected the jacuzzi spa wasn't working at all the property says they noted it earlier in the week however my room has been booked way before I asked about a refund and the front desk guy said there's no refunds also when reaching out to Expedia there was no answer what so ever I'm not happy with the hotel bed really hard as well I'm also not pleased with Expedia as this is so unprofessional 😡😡😡
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

syedjunaid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hey
Soggiorno di 1 notte a maggio 2023

4/10 Scarso

Jason

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We did not receive what we had expected. The whole building was very dirty and not taken care of. We had issues with our rooms smelling like bad food, thankfully they were to able to provide a better room for us. Although, we then received a room where the heater didn’t work. So we did end up getting the room again that smelt like bad food. We would not recommend this hotel.
Soggiorno di 2 notti a dicembre 2023

2/10 Terribile

tianna

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

DEBorah

Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Christina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our group had three rooms reserved at this property and I really wish I would have read the reviews this property before ageeeing to stay here. It is EXTREMELY dated and the photos are very misleading. Honestly, the only positives were that there is a Green Mill restaurant on site and the staff was friendly, but very undertrained. Our first night was pretty uneventful, the room (#143 “king suite” lol) was poorly maintained: glass missing from photos on the wall, furniture extremo beat up and mis matched, paint peeling from the walls and ceiling, toilet paper shoved in the cracks of the doors to block sound and light. Second night was a nightmare: the individual in the room next to ours (we had a small child with us) had a schizophrenic episode that required a police visit and the front desk attendant was USLESS in helping, once the individual was finally apprehended (11:30 pm) and we started to fall asleep our smoke alarm chirped every 45 minutes making sleep nearly impossible, then housekeeping barged into our room without knocking at 8:00 am and slammed the door shut when she realized it was still occupied. Breakfast was diy waffles, dry cereal and bagels/toast. Pool chemicals are completely off balance and caused chemical burns to our skin. This place has been running off a generator for over two months (per the bartender at the on-site restaurant, no tap beer there!). This place is a disgrace to the Ramada name, PLEASE avoid staying here, it should be shut down.
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Tammy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a novembre 2023

8/10 Buono

Steven

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was good
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Jerome

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its ok hotel. The staff at breakfast lounge was friendly and making sure the area are well stocked
Soggiorno di 2 notti a ottobre 2023

4/10 Scarso

Cheyanne

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Love that we had poolside room but pool was not heated it was so cold you couldnt swim and enjoy it. Hot tub was shut down and not working. No heat in pool area had air conditioning on. The elevator had no lights and it sounded like it was going to breakdown. Plus side it was nearby eating and shopping places.
Soggiorno di 2 notti a ottobre 2023

2/10 Terribile

Cephus

Soggiorno di 1 notte a settembre 2023

8/10 Buono

Nathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Josephine, Burke

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Breakfast was great.
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Cherly

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mal olor en la habitación y la llave no servía para entrar :(
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

Dawn

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel is run down, Hallway was dirty and smelled. Only 2 towels for 3 people to one room. Tv didn't work because it was raining out. pool area was ok vents above need cleaning. Front desk was very helpful though. Would not recommend to anyone
Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

Julie

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The pool door off our room was rickety, the coffee maker switch was completely broken off, the hotel is in need of a total upgrade as far as carpets go, and people were smoking weed inside the room next door to us, the smell seeping through to our bathroom. We will not stay here again.
Soggiorno di 2 notti a settembre 2023

4/10 Scarso

Alma

Mi è piaciuto: Personale e servizio
I was able to hear the outside noise and the inside noise. I was able to hear the snoring from the next door room.
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No hot water, run down hotel
The hotel called me the night before my trip saying there would be no hot water for my entire stay and that there’s nothing they could do about it. The hotel and room itself was run down. There were cracks and dirt. A spider chilling in the sink. People using the indoor pool left water trails throughout the hardwood making it a slipping hazard.
Soggiorno di 3 notti a settembre 2023

2/10 Terribile

James

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I called the hotel to make sure all the pools were working, the lady working the phones said yes. So once my 2 young kids and I get here and unpacked ready to swim the small kids pool is super cold and water features they advertise are not working. Very disappointing, if I had more time I would have moved to a different hotel.
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

Team

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Daniel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Always seeking to disappoint.
Just when you think you have had the worst experiences hotels have to offer, and that no experience will shock you again, you can go to the Minneapolis metro area to be disappointed further. Not only does the entire metro area smell of a skunk's butt, but the hotels always seek to lower the bar. Why in the world would a hotel think it is a good idea to host a loud party through the night? People come to hotels for one primary reason -- to SLEEP. Yet this hotel had a wedding reception that lasted through midnight, with loud music vibrating the windows. In addition, despite having a reservation, they placed me right across from this party. When I asked if the party was going to be a problem in my room, they assured me it would be fine, as I was on the other side of the courtyard...well the party was blasting into the courtyard right to my room. I had been working and driving all day, and my family and I needed rest to be up early the next morning to continue our travels. I won't get into the condition of the room which had supposedly just been painted, that still smelled of paint, and looked like someone put paint on a roller, made three swipes over the door, then called it done, or the masking tape left all over the place for you to step on. Thanks, Ramada, for showing that a new low can always be set.
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

Chris

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Yikes
Floor had some kind of leak from air conditioner. Bed were noisey and uncomfortable. Slider door to pool area didn’t lock but had a make shift safety bar.. bathroom ceiling was cracking and stained and air conditioner was very very noisey all night. Service was good. Very friendly.
Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was dirty… there’s paint tapes on the doors.. floor and wall was dirty.
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

Kari

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hotel is need of an update and not just paint. The rooms are a little dingy, discolored tiles on most of the ceiling. The hot tub was drained and the little kids water features wouldn’t turn on. Breakfast was simple and I think they only serve warm breakfast on weekends. The staff was kind enough to let us check out an hour later. We stayed there so the kids would have water slides to play on. It’s perfect for kids 10 and under.
Soggiorno di 2 notti ad agosto 2023