Camera Standard, 2 letti queen, non fumatori | Una scrivania, ferro/asse da stiro, culle/letti per bambini (gratuiti)

Recensioni per FairBridge Inn & Suites Missoula

2 out of 5
FairBridge Inn & Suites Missoula
3803 Brooks Street, Missoula, MT

Recensioni

6,4
Valutazione di 10 - Eccellente. 168 su 1000 recensioni" "
Valutazione di 8 - Buono. 258 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 244 su 1000 recensioni" "
Valutazione di 4 - Scarso. 180 su 1000 recensioni" "
Valutazione di 2 - Terribile. 150 su 1000 recensioni" "

6,4/10

Pulizia

7,4/10

Personale e servizio

6,0/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

FLAVIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2019
Risposta di DC, il giorno 11 ago 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Kathy

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Room was clean but noisy. Bath tub a bit dirty
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi Kathy! We appreciate your feedback regarding your recent stay. While we're glad to hear that you found the room to be clean, we apologize for the noise disturbances and the cleanliness issue with the bathtub. Ensuring a peaceful environment and maintaining cleanliness are priorities for us, and we'll address these concerns with our team to prevent similar occurrences in the future. Your feedback is invaluable to us, and we thank you for bringing these matters to our attention. If you have any further comments or if there's anything specific you'd like us to address, please don't hesitate to let us know. We hope to have the opportunity to improve your experience during any future stays with us.

8/10 Buono

Daemon, Bellevue

Viaggio di coppia
Mi è piaciuto: Personale e servizio
This is the second time we stayed here. And we normally got to Missoula to visit family, and not so much doing activities outside the surrounding areas. So keep that in mind when reading this review ... Pros: * Walmart down the street and accessible from a non-busy street behind the hotel. * Lots of eateries within walking distance. "The Notorious Pig BBQ" is just next to it ... * Speaking of walking - the Bitterroot Trail passes right behind the hotel. So if you enjoy walking or biking into Missoula (including across town) and staying away from busy streets ... * Despite being on a very busy corner (Reserve and Brooks/aka, Old US 93), noise wasn't too bad. * For us, the location is perfect for vising family in Missoula. * Price is decent. * At both times here, the staff was friendly and helpful. Cons: * The hotel is at a corner of two very busy street. You really can't make a left turn onto either street most of the time. * Older building, so don't expect too much. * Not sure if this is normal, but 2nd floor side doors (as opposed to the lobby or the ends of the building) seems to be permeated with the smell of weed ... just saying. We recommend that if you stay here, ask for rooms away from the middle of the building, where the exits are. Noisy. This time we stayed on the third floor, north east corner, room 331 (king bed). Large bathroom. Quiet.
Soggiorno di 7 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi Daemon. Thank you for sharing your detailed review of your recent stay. We're pleased to hear that our location near amenities like Walmart, eateries, and the Bitterroot Trail suited your needs, and that you found our staff to be friendly and helpful. We apologize for any inconvenience caused by the busy streets nearby and the older building. Regarding the odor issue you mentioned, we'll address this with our team to ensure a more pleasant experience for all our guests. We appreciate your recommendation for quieter rooms away from the middle of the building and will take this into consideration for future guests. Your feedback is invaluable to us, and we hope to welcome you back for another comfortable stay during your visits to Missoula. If you have any further comments or if there's anything specific you'd like us to address, please don't hesitate to let us know.

8/10 Buono

Kelly

Quiet
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 17 apr 2024
Dear Kelly, Thank you for your positive review. I am happy to hear that you had a quiet stay at our property. We hope to see you again!Sincerely,

8/10 Buono

David

Soggiorno di 3 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 14 apr 2024
Dear David, Thank you for giving us a 4/5 rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon. Sincerely.

8/10 Buono

June

Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 26 apr 2024
Dear June, We sincerely appreciate your rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.

10/10 Eccellente

Dwayne

Soggiorno di 1 notte a marzo 2024
Risposta di Amber M., il giorno 1 apr 2024
Thank you for your valued feedback. We hope to see you again on future travels.

10/10 Eccellente

RJ

Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello RJ, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Soddisfacente

Jackson

Viaggio con animali domestici, Viaggio di coppia
Dog friendly with and fee
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 26 feb 2024
Hello Jackson, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Soddisfacente

Lisa

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
The property was on a busy highway- many questionable people roaming through the parking lot
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 21 feb 2024
Hello Lisa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 Soddisfacente

Dwayne

Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Dwayne, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terribile

Brianna

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Wait 45 minutes for front desk to check us in. And when we called the phone just kept ringing
Risposta di MP - Guest Relations Manager, il giorno 28 gen 2024
Hello Brianna, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Eccellente

RJ

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value. No complaints, good location.
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 28 gen 2024
Hello RJ, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Steve, Salmon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large spacious room. Great Staff. Quick Checkin.
Soggiorno di 2 notti a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 13 gen 2024
Hello Steve, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Buono

philip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 13 gen 2024
Hello Philip, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Eccellente

Clayton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 6 gen 2024
Hello Clayton, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is great
Soggiorno di 1 notte a dicembre 2023
Risposta di ZOO Crew, il giorno 31 dic 2023
Thank you David :)

4/10 Scarso

Vijayprakash

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 23 dic 2023
Hello Vijayprakash, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Buono

Isaiah

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e servizi
Definitely not a welcoming vibe
Soggiorno di 1 notte a dicembre 2023
Risposta di management, il giorno 22 dic 2023
With all do respect the unwelcoming vibe you felt may have something to do with the fact that your girlfriend, your sister and yourself were asked to vacate our property on a previous stay due to supplying a fraudulent card for incidentals after suspicion of smoking in one of our rooms. With that being said we also placed you on our DNR list for future reservations, but seeing as you booked under a different name our system did not catch it. You chose to book a room at our establishment knowing that you were not supposed to come back on the property.

10/10 Eccellente

Byron

Soggiorno di 4 notti a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 23 dic 2023
Hello Byron, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Eccellente

Byron

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 23 dic 2023
Hello Byron, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

Patrick

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 dic 2023
Hello Patrick, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I get it is not a 5 star hotel but they could take a little pride in fixing things
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 dic 2023
Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 Soddisfacente

Christian

Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager, il giorno 27 dic 2023
Hello Christian, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Julia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Jessica, il giorno 7 dic 2023
Thank you very much miss Julia!

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice suite, met our needs. Nearby construction area was unsightly. Hotel was not easily visible from the main nearby road.
Soggiorno di 4 notti a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 dic 2023
Hello Richard, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Buono

Camille

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 dic 2023
Hello Camille, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 Buono

Ted

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bathroom was very dated.
Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 21 nov 2023
Hello Ted, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terribile

Brook

Soggiorno di 1 notte a novembre 2023
Risposta di MP - Guest Relations Manager, il giorno 14 nov 2023
Hello Brook, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 30 ott 2023
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Soddisfacente

Eric

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Property was nice. However the WiFi connection wasn’t available on the third floor at all and on the first floor after changing rooms was still only 1 bar, very weak. Staff was very nice. Breakfast is light, but free breakfast is free breakfast.
Soggiorno di 5 notti a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 30 ott 2023
Hello Eric, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Joshua

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cozy
Great value for the price warm cozy, They have a little waffle bar set up for breakfast and staff are super friendly
Soggiorno di 1 notte a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 30 ott 2023
Hello Joshua, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Extremely quiet. Clean, bed mattress very comfortable, and shower has good pressure. Breakfast could be a little improved.
Soggiorno di 1 notte a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 30 ott 2023
Hello Joseph, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 Terribile

Cheri

Soggiorno di 1 notte a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 19 nov 2023
Hello Cheri, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Soddisfacente

Christine

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 25 ott 2023
Hello Christine, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Stair carpet is very dirty. Stained carpet in the room.
Soggiorno di 1 notte a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 25 ott 2023
Hello Valued Customer, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

4/10 Scarso

Brianna

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Originally we were trying to get a room as a walk in as we saw on their sign there was a special price for that. However the front desk person claimed there was no rooms and they were sold out. Booked on Expedia instead, as there were still rooms available. We just needed a place to stay for one night and this one was the cheapest option (Still $220 CAD though). When we came back to check in it took the front desk person 15 minutes to get to the desk and the phone number they have on the sign is just rings the desk. Our room upon entering Smelled of urine. There was a wet spot by the door (must have been a pet friendly room). Was told by the Front desk person that there is nothing they can do as they were super busy and haven't even had time to change the status of rooms to Clean yet. Overall disappointed will never stay there again, after being forced to book a different way and to have to sleep in a urine smelling room.
Soggiorno di 1 notte a settembre 2023
Risposta di Amber M. , il giorno 19 ott 2023
I have passed this information along to our upper management team. We are incredibly sorry this was your experience. This is not our normal practices. We will work hard to fix the issues your experienced and are doing some refine training on our staff members. Thank you for bringing this to our attention.

2/10 Terribile

Pamela

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber M. , il giorno 19 ott 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

2/10 Terribile

Omar

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Terrible service, dirty and stinky rooms
Soggiorno di 1 notte a ottobre 2023
Risposta di MP - Guest Relations Manager, il giorno 10 ott 2023
Hello Omar, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

2/10 Terribile

Lance

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Nothing, it was a dive to say the least. The front desk help was always out for a smoke. They have no roll aways. The wifi was very spotty. The hotel in general needs to be updated. There was no new towels the third night i was there. If it wasnt for the location, im pretty sure this place would be closed down
Soggiorno di 3 notti a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 ott 2023
Hello Lance, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Scarso

Jason

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Homeless people walking around and having fits on the property was unsafe in late evening and early morning hours of our stay. I was unimpressed by this and as well as the dirty carpets and the fact that the tub was not draining properly to the point of not being able to shower without being grossed out. Keep in mind that we paid over $120 for one night, double what it was worth and left feeling we were ripped off. You can do better!
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 ott 2023
Hello Jason, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

4/10 Scarso

Denise

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Amber M. , il giorno 3 ott 2023
Thank you for letting us know about this. Your feedback helps us do better. We welcome you contacting us and letting us know your issue. We hope to resolve it promptly and accurately.

4/10 Scarso

Trisha

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 ott 2023
Hello Trisha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Scarso

Chris

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was in not very good shape, the bathroom door knob about to fall off, the beds hard and the bed coverings very well used and rough shape. It was fairly clean, just a bit beat up.
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 3 ott 2023
Hello Chris, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Soddisfacente

Carolina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was too dirty, carpet was spotted all around, rooms where dusty. Just dirty.
Soggiorno di 3 notti a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 1 ott 2023
Hello Carolina, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Soddisfacente

Kathy

Viaggio con la famiglia
Non mi è piaciuto: Servizi
Tired facility. Bathes not very clean. But good beds. Mediocre breakfast
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 1 ott 2023
Hello Kathy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Bud

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place!
Everything was clean. Staff very helpful and courteous. Breakfast was great also.
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 30 set 2023
Hello Bud, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 Terribile

Frank

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 1 ott 2023
Hello Frank, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Scarso

Christopher

Mi è piaciuto: Personale e servizio e comfort della camera
Never again!!!
Our keycard stopped working after one day of our 2 day trip, and they couldn’t get it to work no matter how many times they tried. The front desk person was super helpful, but they couldn’t fix the problem. Even though the desk clerk contacted the manager, the manager never reached out to us to apologize, offer a discount, nothing. They left the poor desk clerk to let us into our room every time we needed to leave and come back, which was 6 or 7 times. The behavior of the manager has lost Fairview 2 customers forever. We will never go back and we will tell everyone we know never to stay there
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 26 set 2023
Hello Christopher, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

2/10 Terribile

Melissa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Horrible!
Soggiorno di 1 notte a settembre 2023
Risposta di MP - Guest Relations Manager, il giorno 26 set 2023
Hello Melissa, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.