Dear Valued Guest, Thank you for sharing your valuable feedback with us on this esteemed forum. At Diani Reef Beach Resort & Spa we believe that the little things mean everything. We are glad to know that you had an amazing stay at our beautiful resort. Your affirmative feedback only inspires us to perform better and deliver enriching experiences to our guests, making their trip memorable. We eagerly anticipate your next visit. Warm Regards, Rooms Division Manager

Dear Valued Guest, Thank you for sharing your valuable feedback with us on this esteemed forum. I am delighted to know that you were impressed with various aspects of your stay such as the location and the most importantly hospitality of our Team Members. Guest feedback is of utmost importance as it helps us understand which aspects of our hospitality require improvement. Our team strives to make our guests’ stay comfortable with their prompt and dedicated services. Your concerns towards the food have been shared with the management for the requisite amendments to be done at the earliest. We do hope that you’ll give us another opportunity to welcome you back with the excellence that we are known for. Best Regards, Front Office Manager

Dear Lauren,Thank you for choosing to visit Diani Reef Beach Resort & Spa. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.With kind regards,Joseph Musili.

Dear Ronald,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Diani Reef Beach Resort & Spa! We truly hope your next stay with us is just around the corner.Kind regards,Joseph Musili.

Dear Benedict,We would like to thank you for taking the time to offer us your honest feedback. It is with great concern to note that your stay wasn't perfect due to staff, hotel and food. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.With Kind Regards,Joseph Musili.

Dear Marina,Greetings from Diani Reef Beach Resort & Spa. Thank you for your 5-star review of our hotel. We are delighted to hear that you had a positive experience at Diani Reef Beach Resort & Spa and that you enjoyed the place. We would love to welcome you back in the nearest future.Best Regards,Joseph Musili.

Dear Elly,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

Dear JAEYOUNG,We would like to extend our deepest apologies for your dissatisfaction. If you decide to visit us again, you can be sure that we will do our best to ensure that it does not happen again. Yours sincerely, Joseph Musili.

Dear Samuel,Let us thank you for staying with us at Diani Reef Beach Resort & Spa. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Diani Beach.Kind regards,Joseph Musili.

Dear Nancy,Greetings from Diani Reef Beach Resort & Spa. Thank you for your excellent review of our hotel. We are delighted to hear that you enjoyed our breakfast selection and that you enjoyed our service. We would love to welcome you back in the nearest future.Best Regards,Joseph Musili.

Dear Thomas,Thank you for taking the time to share your glowing review of your recent stay at Diani Reef Beach Resort & Spa. We are truly delighted to read about your experience, and we appreciate your kind words regarding the exceptional service provided by our dedicated team. It's heartening to know that our staff's commitment and warmth contributed to making your visit a memorable and enchanting retreat. We are thrilled that our seamless check-in process, luxurious accommodations, and meticulous attention to detail, including the beautifully made-up bed, exceeded your expectations. Your recognition of our housekeeping team's impeccable efforts in maintaining a pristine environment is greatly appreciated.At Diani Reef, we strive to provide an authentic and sincere hospitality experience, and we are thrilled that this was reflected in your stay. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another beyond-the-best experience.

Dear A.M,Many thanks for choosing to visit Diani Reef Beach Resort & Spa. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,Joseph Musili.

Dear Alfred,Thank you for taking the time to share your wonderful feedback about your recent stay at Diani Reef Beach Resort. We are delighted to hear that the hotel's ambience and great location contributed to your overall experience. We take pride in creating cozy spaces for couples and providing ample seating areas throughout the property. Our friendly and diverse staff is committed to ensuring your relaxation and comfort during your stay. We are sorry to hear about the slight issue you encountered, but we are pleased that our management team promptly addressed it and ensured you were well taken care of and accommodated. Your trust in us means a lot, and we look forward to welcoming you back for another exceptional experience.

Thanks George for your rating.

Thanks Phillip for the review!

Dear Elie,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced due to the water problem and the lack of effective communication from our management. We understand how important it is to have a comfortable and functioning bathroom, and we regret that we fell short in meeting your expectations. Rest assured, we have taken your comments seriously, and we will address these issues promptly to ensure that similar situations do not occur in the future. We appreciate your kind words about our staff, and we hope you will give us another opportunity to provide you with a more satisfactory experience.Best regards,Lawrence- Rooms Divisions Manager

Thank you for your rating.

Thank you Jared for your rating.

Dear Marios,Thank you for choosing to stay at Diani Reef Beach Resort & Spa and for bringing your review to our attention. First of all, we would like to thank you for your positive comments about our our staff and your stay. We are concerned to note though that the breakfast didn't leave you completely satisfied. All comments have been passed to the relevant departments in order to ensure that we're able to deliver a 5-star guest experience. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.With Best Regards,Sanjay MukherjeeFront Office Manager

Dear Shakira,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as a guest. We hope to welcome you back the next time. Warm regards, Sanjay MukherjeeFront Office Manager

Dear Fergus,Thank you for choosing to stay at Diani Reef Beach Resort & Spa and for bringing your review to our attention. First of all, we would like to thank you for your positive comments about our breakfast, staff, facilities and food. It is with concern that we find out that you weren't fully satisfied with our facilities and our restaurant. Your feedback is very much appreciated and has been communicated to the relevant departments. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Best Regards,Sanjay MukherjeeFront Office Manager

Dear Roald Ivar,Thank you for choosing to stay at Diani Reef Beach Resort & Spa and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,Sanjay MukherjeeFront Office Manager

Dear Jomo,We would like to extend our deepest apologies for your dissatisfaction. If you decide to visit us again, you can be sure that we will do our best to ensure that it does not happen again. Yours sincerely,Sanjay MukherjeeFront Office Manager

Dear Marko,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at Diani Reef Beach Resort & Spa.Kind regards,Sanjay MukjhejeeFront Office Manager

Dear Patrick,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcoming you back soon at Diani Reef Beach Resort & Spa. Warm regards, Sanjay MukherjeeFront Office Manager

Dear Dawit,Thank you for staying with us and for the rating.See you again soon.Regards,Diani Reef Beach Resort & Spa Team.

Dear Kirsi,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Diani Reef Beach Resort & Spa.With best regards,Joseph Musili.

Dear Evan,We appreciate that you have taken the time to write a review for Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Sanjay MukherjeeFront Office Manager

Dear Kirsi,We appreciate that you have taken the time to review Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Sanjay MukherjeeFront Office Manager

Dear Toral,Thank you for taking the time to share your review following your recent stay at Diani Reef Beach Resort & Spa. I was sorry to learn that you had experienced issues at our hotel which we are already working on now with our colleagues. Please accept my sincere apologies for the disappointment and I hope you will give us the opportunity to welcome you again in the future. With sincere regards,Sanjay MukherjeeFront Office Manager

Dear Daniela,We appreciate that you have taken the time to write a review for Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Sanjay MukherjeeFront Office Manager

Dear Ldeate,We appreciate that you have taken the time to write a review for Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Sanjay MukherjeeFront Office Manager

Dear Mireia,We appreciate that you have taken the time to write a review for Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Sanjay MukherjeeFront Office Manager

Dear Tonni,We appreciate that you have taken the time to review for Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Sanjay MukherjeeFront Office Manager

Dear Samuel,We appreciate that you have taken the time to write a review for Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Sanjay MukherjeeFront Office Manager

Dear Abdikarim,Thank you very much for choosing to stay at Diani Reef Beach Resort & Spa, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Joseph Musili,

Dear Ian,We appreciate the great rating you have posted and look forward to welcoming you back to Diani Reef Beach Resort & Spa in the near future.With best regards,Joseph Musili.Reservations Supervisor.

Dear osman,Many thanks for taking the time to share with us your rating on your Diani Reef Beach Resort & Spa experience. Look forward to your future visits!Best regards,Joseph Musili.

Dear Chiara,Thank you for choosing to visit Diani Reef Beach Resort & Spa. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.With kind regards,Joseph Musili.Reservation Supervisor.

Dear Willber,Thank you very much for choosing to stay at Diani Reef Beach Resort & Spa, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Joseph Musili.

Dear maria dolores,We appreciate that you have taken the time to write a review for Diani Reef Beach Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Joseph Musili.

Dear Guest, Thank you for this excellent review! We are happy that all was great during your stay and our colleagues will look forward to welcoming you back soon at Diani Reef Beach Resort & Spa. Warm regards, Joseph Musili, Reservation Supervisor.

Dear Engelinah, Thank you for taking the time to share your review following your recent stay at Diani Reef Beach Resort & Spa. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at Diani Reef Beach Resort & Spa. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards, Joseph Musili, Reservation Supervisor.