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Recensioni per Les Manoirs - RVMT

3.5 out of 5
Les Manoirs - RVMT
100 Chemin des Quatres Sommets, Mont-Tremblant, QC

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 11 su 40 recensioni" "
Valutazione di 8 - Buono. 14 su 40 recensioni" "
Valutazione di 6 - Soddisfacente. 9 su 40 recensioni" "
Valutazione di 4 - Scarso. 4 su 40 recensioni" "
Valutazione di 2 - Terribile. 2 su 40 recensioni" "

8,4/10

Pulizia

7,6/10

Personale e servizio

7,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

william

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not enough toilet paper
Soggiorno di 3 notti a marzo 2024
Risposta di Leena, il giorno 18 mar 2024
William, Thank you for your feedback We supply only a starter amount of consumable products. We are sorry if this fell short of your expectations. We hope we have the opportunity to host you again.

10/10 Eccellente

John

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We have been here a couple of times now and will be back again. Really nice place. Only thing that would be nice is if Les Manoirs had a hot tub that could be used in the winter.
Soggiorno di 3 notti a febbraio 2024
Risposta di Leena, il giorno 22 feb 2024
John, Thank you for your loyalty and feedback. We're delighted to hear you've enjoyed your stays with us and plan to return. We'll consider your suggestion about the hot tub for winter. Looking forward to welcoming you back!

10/10 Eccellente

Teun

Soggiorno di 4 notti a gennaio 2024
Risposta di Lena, il giorno 6 feb 2024
Thanks for this perfect score of five stars, Teun! We're glad you were impressed with your stay. Visit again soon!

10/10 Eccellente

Neil

Soggiorno di 3 notti a gennaio 2024
Risposta di RVMT, il giorno 26 gen 2024
Thank you for taking a minute to rate your stay with us Neil. We are glad to know you had a 10/10 visit!

6/10 Soddisfacente

Yuelin

Soggiorno di 2 notti a dicembre 2023
Risposta di RVMT, il giorno 29 dic 2023
Yuelin, it is our goal to provide 10/10 service and accommodations, so we are sorry that we did not meet your expectations or our! We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

10/10 Eccellente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great condo, with all the supplies of a hotel. It was clean and very comfortable. Easy 15 min walk to the Mont Tremblant resort, and the bike path is accessible from within the parking lot. Not the best view in our condo, but given it is at ground level, it provides easy access, without a bunch of stairs as is the case for some of the other condos.
Soggiorno di 4 notti a novembre 2023
Risposta di RVMT, il giorno 13 nov 2023
Charles, Thank you so much for letting our future guests know what they can expect! We hope you had a fabulous visit in Mont Tremblant and the surrounding area and got to see some amazing views up close!

6/10 Soddisfacente

RENA

Soggiorno di 2 notti a ottobre 2023
Risposta di RVMT, il giorno 10 ott 2023
Thank you for sharing your rating of your recent stay with us Rena! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

10/10 Eccellente

Karolyne

Soggiorno di 2 notti a settembre 2023
Risposta di RVMT, il giorno 7 set 2023
Thank you for your 10/10 review of your recent stay with us Karolyne! We are so glad to hear that you enjoyed your stay and we hope to see you again soon.

10/10 Eccellente

Victoria

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2023
Risposta di Management Team, il giorno 5 set 2023
What a wonderful review, Victoria, thank you so much for taking the time to let us know that your most recent stay exceeded your expectations. We're truly so pleased to hear this and we certainly hope that you'll stay with us again soon!

10/10 Eccellente

Deborah

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great property! Came fully equipped, had everything we needed!
Soggiorno di 5 notti ad agosto 2023
Risposta di Management Team, il giorno 27 ago 2023
Thank you so much, Deborah, we're so happy to hear that everything exceeded your expectations and we hope you'll return to stay with us again soon!

8/10 Buono

Jeff

Mi è piaciuto: Pulizia
Generally good- couple things to be improved - Bed is pretty hard - No cushions on outdoor furniture - No instructions on how to enter pool - No where to use key card. However the place is super quiet, Convienient and good getaway .
Soggiorno di 2 notti a luglio 2023
Risposta di RVMT, il giorno 2 ago 2023
Thank you for sharing your review of your recent stay with us at Les Manoirs, Jeff! We appreciate your feedback and will definitely take time to reflect on your mentions to ensure that future experiences are more enjoyable!

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Happy with the stay just needed updates.
The stay was good only a few issues I had. There was no paperwork on how or what TV channels were available to use. The bathroom door was sticking to the floor like it was not leveled properly. Not enough of the right cooking utensils to use. The walk way to the front door was never properly shoveled. One of the single beds was being held up by wood blocks. The dresser drawers on most of the bedroom furniture were sticking and old.
Soggiorno di 5 notti a marzo 2023
Risposta di Tremblant Sunstar, il giorno 24 mar 2023
Thanking you Sylvester for sharing your review with us at our accommodations, during your visit to Mont Tremblant! We always appreciate guest feedback and are sorry to learn we did not meet all your expectations but are glad your overall stay was enjoyable. Communication is very important to us, and we always encourage an open dialogue to ensure that your stay with us feels like a home away from home! Please know that we did our best to adjust the bed for your expected stay, With a direct check in and check out one right after the other, we remedied the bed as safely and securely as possible to ensure that your stay was as seamless as possible, until the bed replacement is delivered. Our aim is always to be as transparent as possible with respect to our listings and we would love to welcome the opportunity to work with you on a more personal level to ensure that we can help you find the perfect fit for your next stay!

6/10 Soddisfacente

Karen

Viaggio di gruppo
Mi è piaciuto: Servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
There was plenty of common space for two couples. The heat worked great and the entry way allowed for the cold to be nicely shut away from the common area.
Soggiorno di 3 notti a gennaio 2023
Risposta di Management Team, il giorno 22 gen 2023
Thank you for your review! We are happy to see you enjoyed your stay overall and managed to stay cozy and warm! Please do come back soon so we can aim to give you that 5 star experience all of our guests deserve.

4/10 Scarso

Lucie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Service très très ordinaire… manque de communication…. J’attend toujours l’appel du directeur pour discuter de certaines choses…. Dans le très ordinaire
Soggiorno di 2 notti ad agosto 2022

8/10 Buono

Safia

Viaggio con la famiglia
Mi è piaciuto: Pulizia
It was good clean place. But due to strom and power outage we had inconvenience.
Soggiorno di 2 notti a maggio 2022
Risposta di Management Team, il giorno 27 mag 2022
Thank you for your feedback Safia. We are glad you were able to enjoy your stay despite the inconvenience of the storm. We look forward to welcoming you back again.

4/10 Scarso

guy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property getting old without any refresh. The kitchen was extremely dirty.
Soggiorno di 3 notti a dicembre 2021
Risposta di TS, il giorno 30 dic 2021
Thank you for taking the time to share your experience with us Guy! Had we known more about this during your stay we would have been able to address this promptly. We welcome the opportunity to host you in the future so we can make it up to you!

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a ottobre 2021
Risposta di Management Team, il giorno 30 ott 2021
Thank you! We are glad you enjoyed your stay with us.

2/10 Terribile

Vincenzo

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The experience started with the door to the entrance closet, falling and hitting my girlfriend. The bathroom was not very clean, no water pressure in shower and the bathtub did not drain. You were standing in 3 inches of water, while taking a shower. I advised the front desk about these issues, upon check out. I requested a phone call from a manager, so I could discuss. I have not received a call as of yet. I have stayed on their properties before, I will not in the future.
Soggiorno di 2 notti ad agosto 2021
Risposta di Tremblant Sunstar, il giorno 31 ago 2021
Thank you for taking the time to share your experience with us Vincenzo. We are very sorry to hear that we did not meet your expectations, and had we known more about your concerns during your stay we would have been able to address these promptly to ensure that your overall stay be enjoyable. We trust that in the future we are able to have the opportunity to host you again.

8/10 Buono

Jean-Yves

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a giugno 2021
Risposta di Management Team, il giorno 28 giu 2021
Thank you!

8/10 Buono

Catherine, Candiac, QC

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very close to the village while providing peace and tranquility. No A/C, but the property was comfortable for the time of year we went. Clean, but definitely showing signs of age. The pool was a great bonus.
Soggiorno di 3 notti ad agosto 2020
Risposta di Management Team, il giorno 1 set 2020
Thank you Catherine for choosing Tremblant Sunstar and sharing your comments. We hope to have the opportunity to welcome you again on your next trip to Tremblant. Kind regards

2/10 Terribile

Starnino

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Chateau Beauvallon
I did not like les manoirs at all smelly old dingy.. Annie from the hotel Chateau Beauvallon was a great help she found me a 3 bedroom room in the hotel which i paid extra but i was really happy ...Service was excellent..
Soggiorno di 4 notti ad agosto 2020
Risposta di Management Team, il giorno 31 ago 2020
Thank you Starnino for sharing your comments. We are sorry that the Manoirs did not meet your expecations. We are really happy to read that you were able have another unit and enjoy the rest of your stay. Kind regards

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Not worth what we paid however close to town
The ceiling fans had dust so we didn't turn them on. The oven was not cleaned properly because when we added our food, it started to burn and the smoke alarm went off. I had an email saying the 4 tide pods will be given but nothing was there and when we called to ask for it we were told that it was something we had to bring on our own. Only advance of this property is, it is very close to town so 10 min walk.
Soggiorno di 4 notti ad agosto 2020
Risposta di Management Team, il giorno 18 ago 2020
Good day I am sorry your stay did not meet your expectations. The 4 tide pods should of been in the unit. I would really appreciate if you can contact Annie Grimes so we can discuss your stay . Since the comment is anonymous I am unable to check which unit you were in. Kind regards

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 4 notti a giugno 2020
Risposta di Management Team, il giorno 13 lug 2020
Thank you for rating. We appreciate the feedback. Kind regards

10/10 Eccellente

Shelley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A little family fun in the snow
We couldn’t have had a better experience. This condo had everything we needed as well as some board games to help pass time when the weather wasn’t so pleasant. Each room was comfortable and spacious. Only minor thing is a few outlets need replacing but otherwise it was a perfect time. The condo is in a good location with shuttle service and is quiet. We will be back again
Soggiorno di 2 notti a febbraio 2019
Risposta di Melina, il giorno 5 mar 2019
We are glad to learn that you enjoyed your stay with us! Thank you for taking the time to write your review and we are already looking forward for your next visit!

8/10 Buono

Terence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
East Coast has good skiing
Great area, great condo, very good skiing for the East Coast. If you live on the West Coast this is worth the travel East

6/10 Soddisfacente

Viaggiatore verificato

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Nice area, nice views, multiple heated pools avail
nice clean heared pools, big trees, shades available, nice views

8/10 Buono

yvon, sainte-hénédine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très beau site, facilité d'accès à la piscine et au site de Tremblant par Navette

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bad experience
No information was provided about the check in details. There is no reception at this resort and no one was there nor was there any signage about how to check in. We lost 2 hours trying to check in. Once we found out we had to check in at another resort, I had missed a tee time for 3 people at a lost cost of over $450.00. The resort had no view and poor furnishings. The pool was staffed with young kids who had no idea about the resort and the weird check in arrangements. The resort blamed Expedia for not providing the check in details

8/10 Buono

Marc, Laval

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Séjour en juin pour le IronMan
Nous avons passé un très beau séjour . Le condo est très grand,par contre un peu sombre du aux arbres environnant...ce qui en soit n'est pas mauvais car le calme y règne. La chambre est spacieuse, confortable. Nous étions une famille de 4, donc nous avons couché sur le divan-lit qui lui n'est PAS du tout confortable. Les ressorts étaient présents dans notre dos la nuit. La cuisine est très bien équipée avec tout le confort moderne. Je recommande ce condo pour des couples.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
the condo was nice and clean. We feel like at home. my kids enjoy the deers walking near by ! It is very quiet. The frequent shuttles makes it very easy to access the ski slopes. We loved it.

6/10 Soddisfacente

Tracy L, Ottawa

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
A little cramped at Tremblant
While the surroundings are beautiful, the weather was very cold for skiing - so we stayed indoors. Unfortunately, we were a little more cramped than expected as the condo description was misleading and was missing the featured "den" which did not give us all the space we desired. Despite paying peak prices for a condo we did not receive, Tremblant Sunstar did not provide any credits / refunds. BTW, despite the advertisements, Tremblant Sunstar does not have any 3 BR + Den condos in their rental pool.

10/10 Eccellente

Tania

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Bernard, Cheltenham, MD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fun trip
I went off of the map when selecting this location. The site isn't in the village but a short trip by car. There is free parking near by and also shuttle service from 8 to 4.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
nice stay and quiet
it was very nice

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Pas cher, mais très ordinaire
La suite est vieille. Les meubles sont abimés. Le tout aurait besoin de rénovations.

6/10 Soddisfacente

Marc Aucoin, Tracadie-Shiela

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not as advertised
Everything was ok, but what made me write this review was that the condo wasn't at the location indicated on the map on Hotels.com. I paid extra to be in the village, but wasn't even there... I had to walk a lot more than what I had hoped for.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Lit inconfortable
Oubliez le divan-lit... Le confort est nul. Le tapis est plus confortable. Ce condo ne couche que deux personnes à cause de l'absence de matelas acceptable. De plus nous avons demandés de partir plus tard dans la journée et la reception ne nous a pas donné un nouveau code de serrure qui a eu pour effet que nous avons étés pris à l'extérieur de l'hotel à notre retour... Nous avons dû demander l'aide d'un autre client qui passait par là pour lui emprunter son cellulaire. Très déçu!