Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 969 su 1268 recensioni" "
10 - Eccellente
969
Valutazione di 8 - Buono. 225 su 1268 recensioni" "
8 - Buono
225
Valutazione di 6 - Soddisfacente. 40 su 1268 recensioni" "
6 - Soddisfacente
40
Valutazione di 4 - Scarso. 23 su 1268 recensioni" "
4 - Scarso
23
Valutazione di 2 - Terribile. 11 su 1268 recensioni" "
2 - Terribile
11
9,6/10
Pulizia
9,4/10
Personale e servizio
9,4/10
Servizi
9,4/10
Condizioni e dotazioni della struttura
9,2/10
Ecosostenibilità
Recensioni
6/10 Soddisfacente
Viaggiatore verificato
25 ago 2016
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Parecchi problemi ma alla fine risolti dalla direzione. Soggiorno comunque non buono
Viaggiatore verificato
10/10 Eccellente
Family
Viaggio con la famiglia
2 mag 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice staff.
Family
Soggiorno di 2 notti ad aprile 2024
6/10 Soddisfacente
Ivy
Viaggio con la famiglia
2 mag 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
The property was very average for the price. Almost charged us for dining when we never even went
Ivy
Soggiorno di 2 notti ad aprile 2024
10/10 Eccellente
Jenny
Viaggio di coppia
26 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great staff beautiful and clean rooms
Central to eveything
Jenny
Soggiorno di 1 notte ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 26 apr 2024
Dear Jenny,Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed your stay, highlighting our dedicated staff, beautiful and clean rooms, as well as our convenient location. Your feedback is greatly appreciated and has been shared with the entire team, who were delighted to hear of your positive experience.We're committed to providing our guests with the best possible stay, and it's rewarding to know we've succeeded with yours. We hope your travels bring you back to us soon for another excellent experience.Warm regards,
10/10 Eccellente
Patricia
Viaggio di coppia
21 apr 2024
Everything was delightful
Patricia
Soggiorno di 2 notti ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 24 apr 2024
Dear Patricia,Thank you for taking the time to leave us a 5-star review on Expedia! We are thrilled to hear that your experience was delightful. Our team works hard to ensure every guest has a memorable stay, and your feedback is a wonderful affirmation of our efforts.We would love to welcome you back in the future for another delightful experience. If there’s anything specific you enjoyed or would like to see on your next visit, please let us know!Warm regards,
10/10 Eccellente
James
Viaggio con la famiglia
21 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great place to stay
James
Soggiorno di 1 notte ad aprile 2024
Risposta di Eniola - Directeur Adjoint à la réception, il giorno 21 apr 2024
Dear guest, We're delighted to hear that you had a great stay with us. Thank you for your kind words! We hope to have the pleasure of welcoming you back again soon. Warm regards,
10/10 Eccellente
shannon
Viaggio di coppia
18 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a wonderful time staying in a premium loft suite for 6 nights. Was perfect amount of room for two people and all of the staff were helpful. I really enjoyed the free coffee and the snacks at the mini bar were reasonably priced. I also felt like our room was quiet and very private location in the hotel. Felt like we had our own corner of the hotel.
shannon
Soggiorno di 6 notti ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 19 apr 2024
Dear Shannon,Thank you for taking the time to leave us such a lovely review following your stay at our hotel! We are thrilled to hear that your six-night stay in our premium loft suite was a wonderful experience and that you found it to be the perfect fit for your needs. It's great to know that the amenities, including the free coffee and reasonably priced snacks, added to your comfort.We understand that tranquility and privacy are important aspects of a hotel stay, and we're delighted that we could provide you with a quiet corner to call your own. Our staff will be pleased to learn that their efforts to assist you did not go unnoticed.We look forward to the pleasure of welcoming you back for another serene and private getaway whenever your travels bring you our way.Warm regards,
10/10 Eccellente
Vanessa
Viaggio di gruppo
18 apr 2024
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Love it!
Vanessa
Soggiorno di 1 notte ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 19 apr 2024
Dear Vanessa,We're thrilled to hear that you enjoyed your experience! Thank you for taking the time to leave a review. We'd love to see you again soon!Best wishes,
10/10 Eccellente
Michelle
Viaggio con la famiglia
15 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfection.
Michelle
Soggiorno di 2 notti ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 17 apr 2024
Chère Michelle,Un grand merci pour cette évaluation succincte mais ô combien appréciée ! Votre mot "Perfection" nous touche profondément et nous encourage à maintenir nos standards les plus élevés. Nous sommes extrêmement heureux que votre séjour ait été à la hauteur de vos attentes.Au plaisir de vous accueillir à nouveau très bientôt.Cordialement,
10/10 Eccellente
Martin
Viaggio di coppia
14 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hôtel avec chambres parfaits pour fds en amoureux, magasinages facilement d’accès à pieds, ou même pour entraînements et/ou spa, tout est accessible soit à l’hôtel ou près
Martin
Soggiorno di 3 notti ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 17 apr 2024
Cher Martin,Nous vous remercions infiniment pour votre évaluation positive. Nous sommes ravis que vous ayez trouvé nos chambres parfaites pour un week-end en amoureux et que l'accès à pied aux magasins ainsi qu'à nos installations de spa et d'entraînement ait répondu à vos attentes. Votre satisfaction est notre plus grande récompense.Nous espérons vous revoir très bientôt au Warwick le Crystal.Cordialement,
10/10 Eccellente
Adrian F.
12 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great location next to grocery and Bell Center.
Adrian F.
Soggiorno di 2 notti ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 13 apr 2024
Dear Adrian F.,Thank you for sharing your experience with us! We are delighted to know that our location added to the convenience and enjoyment of your stay. Being close to both grocery options and the Bell Center is something our guests frequently appreciate, and we're glad it made a positive difference to your visit.We look forward to welcoming you back soon for another excellent experience!Best regards,
10/10 Eccellente
DALE
Viaggio con la famiglia
10 apr 2024
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Nice property within walking distance to most shopping and the Bell Center. Well kept and clean.
DALE
Soggiorno di 2 notti ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 10 apr 2024
Dear DALE,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our property's location, as well as our commitment to cleanliness and maintenance. It's great to know that the convenience of being close to shopping areas and the Bell Center added value to your stay.We look forward to welcoming you back in the future for another stellar experience.Warm regards,
10/10 Eccellente
Melanie
Viaggio di coppia
8 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff were very helpful and attentive.
Melanie
Soggiorno di 4 notti ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 13 apr 2024
Dear Melanie,Thank you so much for your kind words and for taking the time to leave us this wonderful review. We are thrilled to hear that you found our staff helpful and attentive. Our team strives to provide a welcoming and supportive environment for all our guests, and it's rewarding to know that we've succeeded in making your experience a positive one.We hope to have the pleasure of serving you again in the future!Warm regards,
10/10 Eccellente
Arthur
Viaggio con la famiglia
7 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Service attentionné, chambre spacieuse.
Arthur
Soggiorno di 1 notte ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 10 apr 2024
Cher Arthur,Nous sommes ravis de lire que votre séjour chez nous vous a plu et que vous avez apprécié notre service attentionné ainsi que la spaciosité de votre chambre. Chez Le Warwick Le crystal, nous nous efforçons de fournir une expérience exceptionnelle à nos clients et votre commentaire nous confirme que nous sommes sur la bonne voie. Nous partagerons vos aimables paroles avec toute notre équipe, qui sera certainement encouragée par votre retour positif.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,
10/10 Eccellente
Lois
7 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Everything was excellent
Lois
Soggiorno di 1 notte ad aprile 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 10 apr 2024
Dear Mr. RossThank you for taking the time to evaluate your stay at the Warwick le Crystal.Your kind words, are truly rewarding.We hope to welcome you back the next time your trips bring you back to Montreal.Cordially,
10/10 Eccellente
Ahmed
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Amazing clean property
Ahmed
Soggiorno di 1 notte a marzo 2024
Risposta di Valérie - Accommodation services assistant manager, il giorno 1 apr 2024
Dear Ahmed, Thank you for this lovely feedback on your recent stay with us. We were happy to welcome you, and delighted to know that you had a great experience amongst us. We look forward to welcoming you again soon!Best regards, Valérie
8/10 Buono
Jason
31 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Jason
Risposta di Valérie - Directrice adjointe de l'hébergement, il giorno 1 apr 2024
Bonjour Jason, Au nom de toute l'équipe, nous vous remercions pour votre note concernant votre séjour. Nous sommes ravis de vous savoir satisfaits de votre expérience, et demeurons disponible si vous souhaitez discuter plus longuement des opportunités d'amélioration. Bien cordialement, Valérie
10/10 Eccellente
Daniel
26 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff 👍
Daniel
Soggiorno di 1 notte a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 27 mar 2024
Dear Daniel,Thank you for the thumbs up on our staff! We’re all smiling knowing we hit the mark on service during your stay. Your brief yet enthusiastic feedback has been shared with the entire team, and it’s truly made our day.Looking forward to welcoming you back soon for another stellar experience!Cordialy,
10/10 Eccellente
Brett
Viaggio di coppia
25 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was amazing (polite and very helpful). Thai restaurant was very good but a bit pricey. Breakfast was also good, but pricey. Starbucks was just down the street. Room was spacious and quiet. Would definitely stay again.
Brett
Soggiorno di 6 notti a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 27 mar 2024
Dear Brett,Thank you so much for taking the time to review your stay with us. We're overjoyed to hear that you found our staff to be outstandingly polite and helpful—that's exactly the kind of service we aim to provide!We appreciate your candid thoughts regarding the pricing at the Thai restaurant. While it operates independently from our hotel, we understand that it plays a part in the overall experience of our guests. Your feedback is invaluable, and we will share your comments with the restaurant team as well.It's a pleasure to know that you enjoyed our breakfast options and found the proximity to Starbucks convenient for your morning routine. Moreover, we're delighted that the spaciousness and tranquility of your room contributed to a restful stay.We can’t wait to have the opportunity to host you again and will ensure that your next visit is just as memorable, if not more so.Warmest regards,
10/10 Eccellente
Virginia Lynn
Viaggio di gruppo, Viaggio di coppia
25 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendliness of staff.
Virginia Lynn
Soggiorno di 6 notti a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 27 mar 2024
Dear Virginia Lynn,We're absolutely delighted to receive your five-star review and are especially grateful for your commendation of our staff's friendliness. It is heartwarming to know that our team's efforts to make your stay welcoming and enjoyable shone through.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to the joy of welcoming you back again soon!Cordially,
10/10 Eccellente
Cindy
Viaggio con famiglia e bambini piccoli
23 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Notre séjour à été parfait.
Cindy
Soggiorno di 2 notti a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 24 mar 2024
Chère Cindy,Nous sommes ravis de lire que votre séjour a été à la hauteur de vos attentes et que vous l'avez trouvé parfait. Un grand merci d'avoir pris le temps de partager votre expérience.Nous espérons avoir l'opportunité de vous accueillir à nouveau très prochainement pour une autre expérience tout aussi réussie.Cordialement,
10/10 Eccellente
keven
23 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Toute étais sa coche rien à dire
keven
Soggiorno di 1 notte a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 24 mar 2024
Cher Keven,Nous sommes ravis de lire votre retour élogieux et de savoir que votre expérience parmi nous a été excellente. Nous apprécions profondément vos éloges succincts et sommes comblés d'avoir répondu à toutes vos attentes.Merci d'avoir choisi notre établissement et d'avoir pris le temps de partager votre avis. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt pour un autre séjour tout aussi agréable et sans souci.Cordialement,
10/10 Eccellente
mike
Viaggio con la famiglia
20 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very nice stay. Loved the pool/sauna/hottub area. Workout room was nice. Location great and so was service. Top notch
mike
Soggiorno di 2 notti a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 21 mar 2024
Dear Mike,Thank you for taking the time to leave such a wonderful review following your stay with us! We're thrilled to hear that you enjoyed the amenities, especially the pool, sauna, and hot tub area. It’s great to know that the workout room met your expectations and that our location and service contributed to a memorable experience. We strive for excellence, and your feedback is incredibly rewarding for our team.We look forward to welcoming you back soon for another top-notch stay!Warm regards,
8/10 Buono
Luke
Viaggio con la famiglia
15 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I didn’t like that I had to call for sheets for the pull out sofa. The reservations clearly stated 4 people.
Luke
Soggiorno di 1 notte a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 16 mar 2024
Dear Luke,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the sofa bed setup during your stay. Our goal is to ensure a seamless and comfortable experience for all our guests.We recognize that having to call for sheets can be an oversight, especially when your reservation indicated the number of guests. We are actively working on improving our procedure to ensure that all aspects of our guests' stay are prepared in advance.We appreciate your constructive criticism and are taking steps to ensure that in the future, sofa bed linens are readily available in the rooms for reservations indicating more than two guests. We hope to have the opportunity to welcome you back and provide a flawless experience.Warm regards,
10/10 Eccellente
Jad
Viaggio di coppia
15 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Très beau, propre et confortable. Coup de coeur.
Jad
Soggiorno di 1 notte a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 23 mar 2024
Cher Jad,Nous sommes ravis d'apprendre que vous avez trouvé notre établissement à la fois beau, propre et confortable. Votre enthousiasme est notre plus grande récompense. 'Coup de cœur' est une expression que nous adorons entendre de la part de nos clients. Merci beaucoup pour votre merveilleux commentaire, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,
10/10 Eccellente
Don
Viaggio di coppia
14 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved our stay. Our room was spacious and well appointed. The Nesspresso machine was awesome for our morning coffee. The staff was welcoming friendly and helpful. Would definitely stay again. Highly recommend.
Don
Soggiorno di 5 notti a marzo 2024
Risposta di Valerie - Accommodation services assistant manager, il giorno 16 mar 2024
Dear Don, Please receive our sincere thanks for this lovely comment regarding your recent stay with us. We are delighted to know that our team, rooms and Nespresso machine were able to embellish your experience. We hope that we will have the opportunity of welcoming you again soon!Best regards, Valérie
10/10 Eccellente
Benjamin
Viaggio con famiglia e bambini piccoli
10 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent check in. Service was exceptional. All staff were warm and welcoming.
Benjamin
Soggiorno di 1 notte a marzo 2024
10/10 Eccellente
Robert
Viaggio con la famiglia
9 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very spacious room, comfortable bed and pillows.
Sitting area, large modern desk for business travellers.
Large bathroom, all equipped kitchenette.
Great hot tub with stunning views, large pool and sauna to relax after a long day of walking.
Robert
Soggiorno di 1 notte a marzo 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 9 mar 2024
Dear Robert,We are wholeheartedly grateful for your generous feedback. It brings us immense pleasure to know that the spaciousness and comfort of our accommodations exceeded your expectations, along with the convenience of modern amenities designed with the discerning business traveler in mind. Your words inspire us to continue striving for excellence in every aspect of our service. We eagerly anticipate the opportunity to host you again, ensuring your next visit is just as memorable.With our warmest regards,
10/10 Eccellente
Louis
Viaggio con la famiglia
9 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Service excellent, chambre très confortable et très bien équipée
Louis
Soggiorno di 1 notte a marzo 2024
Risposta di Eniola - Directeur Adjoint à la réception, il giorno 9 mar 2024
Nous sommes ravis de savoir que vous avez apprécié notre service excellent et trouvé la chambre très confortable et bien équipée. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau lors de votre prochain séjour. Merci d'avoir choisi notre établissement ! Cordialement.
10/10 Eccellente
Bradley
Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
3 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Fantastic room layouts and decor, really friendly and attentive staff, amd a great pool and gym were enjoyed
Bradley
Soggiorno di 3 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 3 mar 2024
Dear Bradley,Thank you for sharing your appreciation for our hotel's room layouts and decor. We've worked hard to create an environment that is both stylish and comfortable, so it's wonderful to know that you enjoyed it.We're delighted that you took full advantage of our pool and gym facilities. Our aim is always to provide a complete experience that allows for both relaxation and maintaining your fitness routine while away from home.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future.Warm wishes,
10/10 Eccellente
Elizabeth
2 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel was clean and offered great amenities. The staff was extremely friendly and attentive. I will be staying here again when I return to Montreal. The only suggestion I have is to use the parking on the side street it’s $25 a day and the hotel charges $60 which is outrageous in my opinion.
Elizabeth
Soggiorno di 3 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 3 mar 2024
Dear Elizabeth,Thank you for your kind words and for taking the time to share your experience with us. It's wonderful to hear that you enjoyed the cleanliness of our hotel and the amenities we offer. We are also glad to know that our staff's warmth and attentiveness made a lasting impression on you.Regarding your feedback on the parking fees, we truly value your input. Please know that our parking rate includes the convenience of a 24/7 valet service to enhance your experience with us. We understand that value is important to our guests and we strive to provide services that are both high-quality and cost-effective.It's heartening to hear you're planning to stay with us again when you return to Montreal. We look forward to your next visit and are eager to make it even more comfortable and seamless.Best regards,
10/10 Eccellente
Gregg
Viaggio di lavoro, Viaggio con la famiglia
25 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location. Close to everything
Gregg
Soggiorno di 5 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 25 feb 2024
Dear Gregg,Thank you for sharing your experience with us! We're delighted to hear that our location served you well and that you found convenience in its proximity to everything you needed. Our team is committed to providing a place where our guests can feel at the center of it all, and it's great to know we've achieved that with your stay.We appreciate your five-star review and hope to have the pleasure of welcoming you back soon!Warm regards,
10/10 Eccellente
Sophia
25 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Best hotel in Montreal!! Everything was perfect!
Sophia
Soggiorno di 1 notte a febbraio 2024
Risposta di Eniola - Directeur Adjoint à la réception, il giorno 25 feb 2024
Dear Sophie, we're thrilled to hear that you had a perfect stay at our hotel in Montreal! Your satisfaction is our top priority, and we're delighted that our accommodations met all your expectations. We look forward to welcoming you again on your next visit.Warm regards.
10/10 Eccellente
Ioana
Viaggio di coppia
24 feb 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great hot tub, pool and sauna.
Ioana
Soggiorno di 2 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 24 feb 2024
Dear Ioana,Thank you so much for your wonderful review and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our hot tub, pool, and sauna facilities! Our team is dedicated to providing a relaxing and enjoyable environment, and it's great to know that we've succeeded in making your stay special.We hope to welcome you back soon for another serene escape at our property. Don't hesitate to reach out to us for your future booking needs or if there is anything we can do to make your next visit even more comfortable.Warm regards,
6/10 Soddisfacente
ZIYI
23 feb 2024
ZIYI
Soggiorno di 3 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 24 feb 2024
Dear ZIYI,Thank you for taking the time to share your feedback with us on Expedia. We value all our guests' input as it helps us to improve our services and ensure a better experience for all visitors.We understand that your experience did not meet your expectations, which concerns us greatly. To address this, we have reached out to you personally via email to gain a better understanding of the circumstances that led to your rating. We are committed to resolving any issues that our guests encounter and would greatly appreciate the opportunity to discuss this with you further.Please check your inbox for our email, and we look forward to hearing back from you to ensure that we make things right.Warm regards,
10/10 Eccellente
Philippe
Viaggio con la famiglia
18 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Veru nice
Philippe
Soggiorno di 1 notte a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 21 feb 2024
Dear Philippe,Thank you for the perfect score and for your succinct praise! We're delighted to hear that you enjoyed your stay with us. It's always heartwarming to know when our guests leave with a good impression. We look forward to the opportunity to host you again.Warmest regards,
8/10 Buono
Benjamin
Viaggio di gruppo
11 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nous avions la chambre 510 pour 2 nuits et pour votre information la toilette était instable et vérifier vos robinets murale il coule a l'occasion même s'il est fermé et pas par le robinet.
Merci
Benjamin
Soggiorno di 2 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 12 feb 2024
Cher Benjamin,Merci beaucoup d'avoir pris le temps de laisser un commentaire sur Expedia concernant votre récent séjour dans notre hôtel. Nous sommes ravis que vous ayez apprécié votre expérience dans l'ensemble et nous vous remercions pour votre note de 4 sur 5.Nous avons pris note de votre remarque concernant la toilette de la chambre, et nous vous assurons que nous avons déjà transmis l'information à notre équipe de maintenance pour qu'elle puisse résoudre le problème des robinets muraux que vous avez mentionné. La satisfaction de nos clients est notre priorité et nous sommes reconnaissants lorsque nos clients nous font part de leurs observations qui nous permettent d'améliorer nos services.Nous espérons avoir le plaisir de vous accueillir de nouveau au Warwick pour vous offrir une expérience impeccable dans tous les aspects de votre séjour.Cordialement,
10/10 Eccellente
Timothy, Wakefield
Viaggio di gruppo
11 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved absolutely everything about the Warwick! Service: exceptional. Rooms: clean and spacious. Bed: very comfortable. Shower: amazing. Siam Restaurant: delish.
Timothy
Soggiorno di 2 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 12 feb 2024
Dear Timothy,Thank you so much for taking the time to share your experience at The Warwick on Expedia. We are thrilled to hear that you loved everything about your stay with us!It's wonderful to know that you found our service to be exceptional and our rooms clean and spacious. We're also glad that you enjoyed the comfort of our beds and the quality of our showers. Our team works hard to ensure that every guest has a memorable stay, and your feedback is a valuable affirmation of their efforts.We're especially pleased that you had a delightful experience at our Siam Restaurant. Thank you again for your kind words. We look forward to welcoming you back to The Warwick in the near future for another exceptional experience.Warm regards,
10/10 Eccellente
Michael
9 feb 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great staff!! Especially my Muslim brothers
Michael
Soggiorno di 3 notti a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 10 feb 2024
Dear Michael,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our staff. We strive to provide excellent service to all of our guests and we're glad that our team members made a great impression on you. We'll be sure to pass along your kind words to the entire staff.Warm regards,
10/10 Eccellente
Jasmine
Viaggio di gruppo
4 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was super friendly and accommodating. Room was a great size, clean and good location. Definetly recommend!
Jasmine
Soggiorno di 1 notte a febbraio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 5 feb 2024
Hello Jasmine,It's wonderful to see your review! We're really glad you felt welcomed and comfortable during your stay, and that everything, from the room to the location, hit the mark for you. Your feedback means the world to us and we can't wait to have you back for another visit. Thanks you or recommending us!Cordially,
10/10 Eccellente
Bowen
25 gen 2024
Bowen
Soggiorno di 1 notte a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 20 mar 2024
Dear Bowen,Thank you so much for your fantastic review on Expedia! It's truly rewarding to know that we have earned your five-star rating.Every guest's satisfaction is our number one priority, and it's wonderful to hear that we have met and hopefully exceeded your expectations. Our team is dedicated to providing only the best experiences, and your acknowledgment is a great motivator.We are very grateful for guests like you who take the time to leave feedback. It would be a pleasure to share your kind words with our staff, who I know will be equally encouraged by your remarks.Looking forward to your next visit, we promise to deliver another exceptional experience.Best wishes,
10/10 Eccellente
pascal
21 gen 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Près du Centre Bell
Piscine intérieure chauffée
Spa extérieur
Valet Parking
Employés sympathiques et attentionnés
pascal
Soggiorno di 1 notte a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 24 gen 2024
Cher Pascal,Un grand merci pour votre note parfaite ! Nous sommes ravis que votre séjour vous ait laissé une impression si positive. C'est un plaisir de savoir que vous avez trouvé notre équipe sympathique et attentive. Votre satisfaction est notre plus belle récompense.Dans l'attente du plaisir de vous accueillir à nouveau,Cordialement,
10/10 Eccellente
Melanie
21 gen 2024
Melanie
Soggiorno di 1 notte a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 24 gen 2024
Dear Melanie,Thank you for your perfect score review! We are thrilled to hear that your stay with us was enjoyable. Our team is committed to providing exceptional service, and it’s heartening to know that we’ve succeeded in making your experience memorable.We would love to have the pleasure of welcoming you back in the near future. Until then, if there is anything we can do for you or if you have any suggestions on how we could make a future stay even better, please don't hesitate to reach out.Warm regards,
10/10 Eccellente
cassidy
Viaggio di gruppo
21 gen 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Our stay was fantastic! The highlight was our friendly and VERY helpful valet- Ariel and Harry! They managed our luggage and were knowledgable about the area! Thank you for the fantastic visit!
cassidy
Soggiorno di 1 notte a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 21 gen 2024
Dear Cassidy,Thank you so much for your glowing review and for choosing to stay with us. We are thrilled to hear that you had a fantastic experience and that Ariel and Harry made such a positive impact on your visit with their friendly service and knowledge of the area.Our team is dedicated to providing the highest level of service, and it's always rewarding to know when we've succeeded. Your kind words have been shared with Ariel, Harry, and the rest of our staff, who join me in saying thank you for your feedback.We look forward to welcoming you back to our hotel in the future for another splendid stay!Warm regards,
10/10 Eccellente
Francene
Viaggio di gruppo
21 gen 2024
Mi è piaciuto: Pulizia e comfort della camera
Great location!
Wonderful hotel great location
Francene
Soggiorno di 2 notti a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 21 gen 2024
Dear Francene,We are delighted to receive your perfect score and kind words about our hotel's location.Our team works hard to ensure that each guest's experience is seamless from check-in to departure, and it’s gratifying to know that our efforts have resonated with you.Thank you for taking the time to share your experience, and we hope to have the pleasure of serving you again soon.Warmest regards,
10/10 Eccellente
Geneviève
14 gen 2024
Mi è piaciuto: Pulizia e comfort della camera
Geneviève
Soggiorno di 2 notti a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 14 gen 2024
Chère Geneviève, Nous sommes extrêmement heureux que votre séjour ait répondu à toutes vos attentes. Votre satisfaction est notre priorité absolue, et savoir que nous avons atteint cet objectif est pour nous la plus belle des récompenses. Au plaisir de vous accueillir à nouveau prochainement.Cordiales salutations,
10/10 Eccellente
Jonathan
Viaggio con la famiglia
11 gen 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great property! All staff were wonderful and always willing to help! Would definitely stay again especially if returning for a game at the Bell Centre
Jonathan
Risposta di Eniola - Directeur Adjoint à la réception, il giorno 19 gen 2024
Dear Jonathan,Thank you so much for sharing your fantastic experience at our property! We're thrilled to hear that you enjoyed your stay and that our staff left a positive impression.We'd be absolutely delighted to welcome you back. If there's anything specific you'd like during your next visit, please feel free to let us know. We look forward to providing you with another memorable stay!
10/10 Eccellente
Rhonda
6 gen 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rhonda
Soggiorno di 4 notti a dicembre 2023
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 11 gen 2024
Dear Rhonda,Thank you so much for the top rating! We're delighted to know that you had a wonderful experience. If there's anything specific you enjoyed or if there's any feedback you'd like to share, we'd love to hear it. Your insights are invaluable in helping us to continue to provide the best service possible. We hope to have the pleasure of welcoming you back soon.Warm regards,
10/10 Eccellente
Bertrand
6 gen 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
A
Bertrand
Soggiorno di 1 notte a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 11 gen 2024
Cher Bertrand,Merci beaucoup pour votre note parfaite ! Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Nous espérons vous revoir bientôt pour une autre expérience exceptionnelle.Cordialement,
8/10 Buono
Antonio
3 gen 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent! Parking valet dispendieux. S’en assurer avant de confier son véhicule.
Pour le reste fantastique!!!
Antonio
Soggiorno di 1 notte a gennaio 2024
Risposta di Bernardo Mendes | Warwick Le Crystal, il giorno 11 gen 2024
Cher Antonio,Nous vous remercions d'avoir pris le temps de laisser un commentaire. Nous sommes ravis d'apprendre que votre expérience a été fantastique ! Nous prenons bonne note de votre retour concernant notre service de voiturier et vous assurons que nous faisons toujours notre maximum pour prendre soin des véhicules qui nous sont confiés. Au plaisir de vous accueillir de nouveau prochainement.Cordialement,