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Recensioni per Hotel du Grand Lac Excelsior

4 out of 5
Hotel du Grand Lac Excelsior
Rue Bon Port 27, Montreux, VD

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 99 su 331 recensioni" "
Valutazione di 8 - Buono. 150 su 331 recensioni" "
Valutazione di 6 - Soddisfacente. 54 su 331 recensioni" "
Valutazione di 4 - Scarso. 18 su 331 recensioni" "
Valutazione di 2 - Terribile. 10 su 331 recensioni" "

8,4/10

Pulizia

8,0/10

Personale e servizio

7,4/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

roberta

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

8/10 Buono

Antonella, catania

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Due giorni a Montreux !
Hotel in posizione invidiabile con vista sul lago e balconcino romantico . La doccia con la tendina del 15/18 e' da cambiare con il box doccia ! Pecca un po' nel posteggio con pochi posti auto privati mentre offre diversi posti a pagamento con il parchimetro da cambiare alle sette del mattino.

8/10 Buono

Anna Maria, Roma

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Made in Heaven but...
Hotel stile Liberty, per me di grande atmosfera! Tutto perfetto eccetto una piccola caduta di stile: il rumore del condizionatore sempre acceso nella stanza accanto. Chiediamo di cambiare; prima non ci si filano, poi ci offrono Junior Suite ( bellissima ) ma con differenza di 30 CHF al giorno in più. A parte questo, it's a kind of magic, come direbbe Lui!

10/10 Eccellente

bicio, lugano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel eccellente
L'hotel di alta categoria si trova in posizione eccellente in riva al lago a montreux. Abbiamo soggiornato in una suite familiare e siamo stati molto bene. Tutto funziona a dovere la piscina sul lago coperta ed il wellness organizzati bene ci hanno accompagnati nel nostro soggiorno che ha perfettamente soddisfatto le nostre aspettative.

4/10 Scarso

Sartorelli

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio
L'approccio al cliente è standard di basso livello, come se si trattasse di un Hotel a due o tre stelle. Non c'è concierge e la réception non si preoccupa di essere utile ma di non essere personalmente biasimata, la piscina era chiusa per lavori e questo non era menzionato da nessuna parte e quando l'ho fatto presente mi hanno detto che avrei dovuto chiamare l'Hotel per informarmi e che loro hanno diritto di chiudere per lavori. Il buffet della colazione aveva alcuni prodotti stantii. Il minibar è disgustosamente caro. E last but not least la scelta di avere la moquette in bagno è discutibile per la mancanza di igienicità.

6/10 Soddisfacente

Pierluigi, Pavia

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Excelsior Montreux
Vista sul lago fantastica,strutture comuni belle.Camera un pò piccola.Bagno assolutamente non consono alla qualità dell'hotel.Rubinetteria di 50 anni fa, soprattutto vasca da bagno (che funge anche da doccia) usurata e scrostata. Colazione non compresa e piuttosto cara.

4/10 Scarso

June

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
In dire need of some TLC
If it wasn't for the stunning view from the balcony and the comfy bed I would have been very disappointed. The rooms are in urgent need of refurbishment to meet the standards expected at the price they charge. Here are my main gripes; No bath robes (only slippers - why?) No tea/coffee facilities Radiators don't work properly, have to use noisy ancient aircon on high to heat the room. No sockets take universal adaptors in the room, only socket that does is the shaver socket in the bathroom. Not ideal to charge electrical items on the sink! Bath stained and chipped as are the tiles. Shaving mirror hinge broken, hangs down from the wall Useless hairdryer attached to the wall, yellowed with age, casing cracked and noisy. Lamp wiring cracked and 'fixed' with tape. The saving grace was the balcony and comfy bed. Tip for the proprietor: Upgrade rooms and balconies - add outside lighting,quality table and chairs and a heater for winter months. This would allow customers to make the most of the view and want to make a return visit

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Large room with beautiful lake view, very comfortable bed, excellent breakfast and excellent swimming pool facility.
Risposta di General Manager, il giorno 26 gen 2017
Dear Guest, Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! We are glad to read that the room, the bed, but also the breakfast as well as the swimming pool satisfied you. Rest assured that our team was more than delighted to provide you with all these services and constantly did its best to make sure you were spending an as comfortable and memorable stay as possible among us. We really hope to welcome you again in a near future and remain at your entire disposal. Best regards, Estelle Bonet Front Office

8/10 Buono

Anne

Mi è piaciuto: Pulizia e comfort della camera
Oh, so comfy beds with an amazing view!
One of the most comfortable hotel beds I've slept in! Lovely, pillows and duvets. Some parts of the accommodation are a little tired, but this did not distract from the overall welcome and feel of bonhomie in the hotel. The employees, without exception, were courteous, cheerful and made us feel valued. The view from the balcony was everything we'd hoped, location is great.
Risposta di General Manager, il giorno 13 gen 2017
Dear Guest, What a rewarding review! Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! We are glad to read that the bed, the employees, but also the hotel location, as well as the view from the balcony fully satisfied you. Rest assured that our team was more than delighted to provide you with all these services and constantly did its best to make sure you were spending an as comfortable and memorable stay as possible among us. We really hope to welcome you again in a near future and remain at your entire disposal. Best regards, Estelle Bonet Front Office

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
séjour bien bizarre
Lit extrêmement mou - défoncé, pas d'isolation phonique entre les chambres: des voisins faisant la fête dans leur lit une grande partie de la nuit - ce qui était bien gênant d'entendre leurs ébats....

8/10 Buono

Bruce

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
FSNTASTIC VIEWS
We had an amazing room on the 5th floor with a view out over Lake Geneva. Comfortable bed and s great breakfast was slap a plus sling with a fantastic indoor swimming pool. Very helpful, positive, friendly staff. Decor and specifically the carpet are tired and require urgent attention and this spoils what could be an outstanding belle époche hotel.
Risposta di General Manager, il giorno 13 gen 2017
Dear Bruce, What a rewarding review! Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! We are glad to read that the bed, the view from your room, but also the staff as well as the breakfast fully satisfied you. Rest assured that our team was more than delighted to provide you with all these services and constantly did its best to make sure you were spending an as comfortable and memorable stay as possible among us. Finally, rest assured that renovations are being made room by room, and hopefully you will see the changes on your next trip.! We really hope to welcome you again in a near future and remain at your entire disposal. Best regards, Estelle Bonet Front Office

8/10 Buono

Margareta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Markus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Komfortables, sauberes Hotel
tolle Lage des Hotel und ein super Frühstück !!!
Risposta di General Manager, il giorno 26 gen 2017
Sehr geehrte Dame und Herr, Wir danken Ihnen für Ihre Positive Worte. Wir hoffen, dass Sie wieder im Hotel du Grand Lac Excelsior zu begrüßen. Freundliche Grüße, Estelle Bonet Front Office

8/10 Buono

Susi, Zurich

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good hotel, excellent location and great staff. My husband and I really like it and we'll definitely go back!!
Risposta di info@hotelexcelsiormontreux.ch, il giorno 26 gen 2017
Dear Guest, What a rewarding review! Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! We are glad to read that the hotel location, but also the staff satisfied both of you. Rest assured that our team was more than delighted to provide you with all these services and constantly did its best to make sure you were spending an as comfortable and memorable stay as possible among us. We really hope to welcome the two of you again in a near future and remain at your entire disposal. Best regards, Estelle Bonet Front Office

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Älteres Hotel mit grossen Zimmern mit Seblick
Es ist ein älteres Hotel mit geräumigen, charmant eingerichteten Zimmern. Der grosse Balkon, von dem man einen tollen Blick auf den Genfersee geniesst, ist sensationell. Unser Balkon hätte allerdings einen Anstrich benötigt, und ein Kleiderhaken kam beim Aufhängen der Winterjacke aus der Wand. Das Personal war zuvorkommend und hilfsbereit. Gratisparkplätze hat es deutlich zu wenige. Wir mussten daher eine Parkkarte (5 Franken pro Halbtag) kaufen. Wir hatten Glück, aber auch die öffentlichen Parkplätze in Hotelnähe sind rar. Das Frühstück war Durchschnitt; frische Früchte dürfte man in einem 4-Sterne-Haus eigentlich erwarten. Trotz der kleinen Schwächen würden wir wieder hier übernachten.
Risposta di General Manager, il giorno 26 gen 2017
Dear Guest, Thank you very much for your review and words. We are obviously very sorry to hear that the parking places but also the breakfast were not up to your expectations. Please be assured that your comments have been taken very seriously on board. As a company, we continually strive to exceed our customers’ expectations and very much appreciate feedback such as yours, which plays an essential part in helping us monitor day-to-day operations and improve where necessary. Hopefully you will not judge definitely our hotel and its services by this unsatisfactory experience. We are glad, however, to read that enjoyed your room and you found it comfortable. Looking forward to having the opportunity to welcoming you back in our hotel, Best regards, Estelle Bonet Front Office

10/10 Eccellente

jim, Torquay devon uk

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Beautiful hotel great staff food brilliant best scrambled eggs I've ever tasted , views from the room out of this world we have stayed here four times now can't fault it 10/10

4/10 Scarso

Kiny, Jura bernois

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Hôtel vieillot
Nous avions la chambre 510, la peinture s'écaillait au plafond, le tapis était outre usé avec des brûlures de cigarettes ça et là. Le mobilier était vétuste et la salle datait d'avant guerre... Le vitrage était simple avec vue sur le lac quand même... Je ne recommande pas. En plus, pas de place de parc à disposition...

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Room very cold and old fashion, hotel employee very friendly. Good breakfast but close to the window very cold

8/10 Buono

Regina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient, Nice, Historic Hotel
The hotel was nice and staff were great. The free WiFi was fast. The hotel's location was convenient to the train and walking distance to everything. The view of the mountains and water was the best from the balcony. We had a loud/rude guest in the next room that we could hear through a connecting door. The front desk called the room and requested the guest keep the noise down which only caused the guest to become more obnoxious. I called the front desk for a room change. We had a new room/key within 5 minutes. The issue was resolved by the room change. Great service and hotel.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Mark

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
FADED GLORY COMING BACK WITH TREMENDOUS VISTA
This is very old. mostly renovated, super gourmet and very expensive Swiss restaurant in a luxury setting in the lobby area. This is an old grand hotel now refurbished as a health resort. Empty rooms are rented to the public...but...amazingly, all rooms have a HUGE stone private terrace overlooking Lake Geneva with a table and chairs. Heat is a problem with floor to ceiling French doors which are not air tight, but large tile bathrooms and nice amenities. Polite staff, and with wifi and parking free, this is a buy for a 3.8 or maybe 4 star hotel. During the jazz festival and ski and summer seasons prices triple....beware that Hotels.com prepaid rates do not inclue modest tax of about $8 a day at check out.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Not so luxury hotel, but you sure pay for it.
Our first impression was that the hotel was old. We were hoping for a more modern hotel and it was difficult to tell from the photos. Maybe this is a historic hotel. The floors creak, the decor was outdated, and they probably need to clean or just replace the curtains, as we found a stain on our them. I've never stayed in a 4 star that didn't really feel like luxury, until this one. The view is what you pay for at this hotel, not the room. The staff was great though. I emailed them and asked for the champagne and rose petals to be set up before our arrival and they did a great job! The negative about this is that the rose petals were fake, which may be normal, I don't know. This is the first time I've asked for this service. As for the champagne, they gave me two options and I chose the "cheaper" of the two, which was still 130 euro. We just happened to see the same bottle of champagne in a store down the street for 44 euro. As best I could tell it was the same, so if that's true, they charge 300% of the original price. Needless to say, I won't ever do that again. The area is nice and it is absolutely beautiful. Next time we will look for a different hotel on the lake to enjoy the view from.
Risposta di General Manager, il giorno 15 nov 2016
Dear Guest, Thank you very much for your review and words. We are obviously very sorry to hear that the quality of the decoration and its equipment were not up to your expectations, such as the rose petals and the bottle of champagne. Please be assured that your comments have been taken very seriously on board, rest assured that renovations are being made room by room, and hopefully you will see the changes on your next trip. As a company, we continually strive to exceed our customers’ expectations and very much appreciate feedback such as yours, which plays an essential part in helping us monitor day-to-day operations and improve where necessary. Hopefully you will not judge definitely our hotel and its services by this unsatisfactory experience. We are glad, however, to read that enjoyed the view from your room and the staff. Looking forward to having the opportunity to welcoming you back in our hotel, Best regards, Estelle Bonet Front Office

10/10 Eccellente

Donna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will definitely visit again....
Fantastic location with breathtaking views of the lake and mountains. Friendly and helpful staff.
Risposta di General Manager, il giorno 15 nov 2016
Dear Guest, Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! Rest assured that our team was more than delighted to provide you with all these services and constantly did its best to make sure you were spending an as comfortable and memorable stay as possible among us. We really hope to welcome you again in a near future and remain at your entire disposal. Best regards, Estelle Bonet Front Office

8/10 Buono

Aanund

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bra hotell
Alt fungerte bra.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful location. Beautiful view.
Lovely location.
Risposta di General Manager, il giorno 15 nov 2016
Dear Guest, Thank you very much for supporting our hotel through this lovely comment! It is a real pleasure to read that our hotel made your stay with us very enjoyable! Rest assured that our team was more than delighted to provide you with all these services and constantly did its best to make sure you were spending an as comfortable and memorable stay as possible among us. We really hope to welcome the two of you again in a near future and remain at your entire disposal. Best regards, Estelle Bonet Front Office

6/10 Soddisfacente

Malgorzata

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Clean but old fashioned hotel
+good view on the lake +quiet and clean -expensive breakfast -old fashioned equipment -no water,no tea kettle in the room -no shop available nearby
Risposta di General Manager, il giorno 15 nov 2016
Dear Guest, Thank you very much for your review and words. We are obviously very sorry to hear that the breakfast, the equipment, the lack of water, tea kettle and shops was not up to your expectations. Please be assured that your comments have been taken very seriously on board, rest assured that renovations are being made room by room, and hopefully you will see the changes on your next trip. As a company, we continually strive to exceed our customers’ expectations and very much appreciate feedback such as yours, which plays an essential part in helping us monitor day-to-day operations and improve where necessary. Hopefully you will not judge definitely our hotel and its services by this unsatisfactory experience. We are glad, however, to read that enjoyed the view from your room and you found it clean and quiet. Looking forward to having the opportunity to welcoming you back in our hotel, Best regards, Estelle Bonet Front Office

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The view from the balcony of Lake Geneva was outstanding.

8/10 Buono

YONGHYUN

Mi è piaciuto: Comfort della camera
호수 전망이 매우 훌륭한 호텔
호수 바로앞에 위치한 호텔로 호수 전망이 훌륭합니다. 지하 2층에서 연결되는 호수 바로 앞 산책로를 걸어서 chillon 성 까지 오전에 산책하고 올 만한 거리입니다. 주변 공영 주차장에 무료 주차가 가능합니다. 가격대비 만족할 만한 호텔입니다.

8/10 Buono

Siu Ki

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lakeview hotel in between train station and castle
Quite impressed by decoration especially in the reception lobby. Room size matches expectation. Washroom just average. Small balcony adds quite some marks. Free storage of luggage. A little far from public bus stop (some 12 minutes over walking distance).

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Altehrwürdiges Grand Hotel mit schönster Aussicht
Kongress in Montreux. Hotel hat sehr schöne Lage direkt am Lac Leman. Leider zu Fuss etwas weit weg vom Kongresshotel (dafür gibt es gratis öffentlichen Verkehr).

2/10 Terribile

Mona, Washington, DC

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I have stayed at cleaner hostels than this hotel.
Upon check-in, no one helped us with our bags. When we first used our sink, it clogged and instead of fixing it, they gave us the key to another room to use the sink. Having a baby with us, this was incredibly unpractical. To be honest, all this could have been over-looked if it wasn't for the fact that the hotel was incredibly dirty. There was a dead bug on our sheets and peeling paint and rusted balcony. The view is spectacular, but we couldn't even enjoy it because there was construction in the morning that made it impossible to step outside to enjoy it. I know as Americans, we can be neat freaks, but even by European standards I don't think this hotel can be ranked better than 2 stars. It has the facade of what was likely a lovely and stately hotel but in decades past.

10/10 Eccellente

Marc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Le charme d'autrefois !
Personnel très accueillant et très professionnel.

2/10 Terribile

SEUNG HOON

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ground level allocated despite many rooms remained
Ground level room was not so good. Fungus-like smell from room, restricted view, small-sized room.

8/10 Buono

Euclides José, Cascavel/PR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente
O hotel é ótimo é bem localizado, com uma vista incrível e perto das principais atrações de Montreux e da estação. A suíte com dois banheiros é um diferencial, assim como as roupas de cama premium. Ponto negativo para os serviços (piscina, restaurante e quarto) que encerram muito cedo, às 21:00hs.

6/10 Soddisfacente

Joonho

too much noisy
Room is not soundproof. so there was too much noisy.

10/10 Eccellente

Christina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous Hotel
It was our last stop from a 1 week trip to Italy. Lovely staff and great view of Lac Leman. The location was beautiful and quality of the hotel was great. We will love to visit again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Historisches Hotel direkt am See
Das Hotel ist in die Jahre gekommen. Trotzdem ist der Glanz der Vergangenheit noch spürbar, ein charmantes Haus.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good location, large rooms, fantastic view!
We had a room on the 5th floor with fantastic views of lake Geneva. Great location as it is right on the walking path along the lake... Which you can swim in. Rooms are large and clean. Did not go to the pool. The only thing I would suggest is new carpeting. The hotel is old and unite luxurious at one time but the carpets are worn and dated. Didn't eat in the hotel so can't comment on the food. We were able to find parking in front of the hotel. The hotel has a few spots but usually full

8/10 Buono

Elisa, Italy

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Staff pleasant but service could be better.
I spent one night and asked for an extra bed for my daughter; they forgot to give us extra towels; no big deal but, what bothered me more is that I called several times the reception for about 30 minutes to get some information and no one picked up the phone; then, I went down to see them, and had to wait as no one was there (another gentlemen was also waiting!) ; in addition, I asked for a boiler and never got it, and what is is more serious, I had asked a wake-up call at 5:45 as I had to catch a plane, and they did not even bothered to do it!

8/10 Buono

Christian, Stockholm

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would come back any time
The hotel itself has big rooms with nice balconies although the furniture on the balcony would probably benefit from some freshening up. Inside, the hotel has a classic feel and if that's what you're after then this is the hotel for you, no doubt. As I arrived late I was disappointed that the kitchen closed as early as 9 pm which from my experience is a bit early and caused a few problems for me. So you should be aware of this if you are arriving late in the evening. Another thing which might be useful to know is that there's a railtrack close by and the trains are passing late in the evening and early in the morning. It probably sounded more as I was staying in the corner of the hotel which was more exposed to the railway track than other parts of the hotel. Not a big deal but you should be aware of this if you are sensitive to such noises. Having said that, the staff at the hotel and the person in the reception in particular was extremely helpful during the whole stay. As I found that the kitchen was closed at arrival, she went out of her way to make sure I got food delivered from a restaurant in town. This is really helpful as there aren't any restaurants that are really close to the hotel. Apart from this the service was also very good in terms of information about the area as a whole, parking options etc. The staff at this hotel is most definitely its biggest and best asset.

8/10 Buono

Loan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

ying ying, Hong Kong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful hotel view and comfortable stay
Very good lake view, and very comfortable room Transportation is needed for reaching the hotel, otherwise will be a 20mins walk from Montreux train station. I was walking there, but the name of the hotel in "Hotel.com" is different from its real name! Which made me almost 20 mins to find it. Very good for the hotel to provide me a free transportation tickets, which allows me travel around by bus.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Tímea, Kőszeg

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Kíválló választás!
ÁR érték arány kiváló!

8/10 Buono

Rita, Schweiz

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Sehr unfreundliches Personal an der Reception. Frühstücksbüffet ist ungepflegt präsentiert und ist den Preis von CHF 23.00 nicht wert

8/10 Buono

isabel, wagga wagga australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gracious hotel,with amazing view
It,was a perfect stopover between Italy and Paris. We loved the location of,the hotel with postcard views. Enjoyed our walk along the lake to,the castle. Had dinner both nights at the hotel and found the food first rate. Front desk staff most helpful. Shame everything is so much more expensive in Switzerland with Australian dollar.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grand old hotel with excellent views
This grand hotel is beautifully furnished in the public rooms and comfortable in the bedroom. It was clean and quiet and had a great ambience.