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Recensioni per Midland Hotel

4 out of 5
Midland Hotel
Marine Road West, Morecambe, England

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 202 su 305 recensioni" "
Valutazione di 8 - Buono. 76 su 305 recensioni" "
Valutazione di 6 - Soddisfacente. 18 su 305 recensioni" "
Valutazione di 4 - Scarso. 7 su 305 recensioni" "
Valutazione di 2 - Terribile. 2 su 305 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Valerie

Viaggio di coppia
An architectural gem of a building with wonderful views across Morecambe Bay .
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Experience , il giorno 29 apr 2024
Thank you for your feedback. We would love to welcome you back soon.

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property, quirky family room, great location, food spot on
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Experience, il giorno 23 apr 2024
Thank you for your review. I know the team would be thrilled to welcome you back to one of our Inn’s.

8/10 Buono

Neil

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Experience , il giorno 23 apr 2024
Thank you for your rating. See you again soon.

8/10 Buono

Patricia

Soggiorno di 1 notte a marzo 2024
Risposta di Guest Experience, il giorno 4 apr 2024
Thank you for your rating. See you again soon.

10/10 Eccellente

Harold

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The view when dining is fantastic and the art deco of the hotel makes it special
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Experience , il giorno 13 mar 2024
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 Eccellente

Sarah

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is a stylish property - yes perhaps once again in need of a little TLC, but it's well organised and the staff were helpful. There are some interesting and stylish public spaces. The rooms are spacious and quirky - and warm, with comfy beds and reasonable pillows. Your view is either of the car park (sheltered?) or the sea (perhaps less so?). I didn't eat here apart from breakfast. Morecambe has fabulous views but is rather down at heel- but I was there on business so that's not really relevant.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience , il giorno 13 mar 2024
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

10/10 Eccellente

Robin

Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience, il giorno 26 mar 2024
Thank you for sharing your rating. See you again soon.

8/10 Buono

Lynne

Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience, il giorno 26 mar 2024
Thank you for your feedback. We would love to welcome you back soon.

10/10 Eccellente

Margaret

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Went fir afternoon tea as a birthday celebration and decided on a weekend stay. Friendly, welcoming staff throughout. Comfortable and well appointed though some areas in need of a little tlc.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience, il giorno 4 mar 2024
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.

8/10 Buono

Helen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The rooms are starting to age with wallpaper peeling behind the radiator in the bathroom. Not what I expect for the price paid. The menu choices are awful for a hotel of the price. Very poor and not reflective of the quality of the food. The no book policy is daft and only works because people are not eating there as the menu choices are so poor.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience , il giorno 4 mar 2024
Thank you for taking the time to share your feedback with us. Being an Inn based company, our aim is to provide a comfortable, relaxing Inn where everyone would like to eat, drink, sleep, and explore from. We take great pride in our F&B offerings and offer what we feel to be a wide variety of choices to suit everybody. That said, we are always grateful to receive feedback on how you believe we can improve your experience with us.

4/10 Scarso

Sheila

Viaggio con la famiglia
Heating in dining area and lounge very poor. Food average. We waited at table for 15 mins to be served before realising we had to order at Bar - we should have been advised of procedure. Wind whistled in window frame in room. Having spent several short breaks here over the years, this occasion was very disappointing.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Experience , il giorno 4 mar 2024
Thank you so much for your feedback, I am pleased to hear you enjoyed your stay with us, Although, I am sorry that we missed the mark in some areas. I plan to share this feedback with staff to ensure that we address the issues immediately. We hope you’ll stay with us again

8/10 Buono

Wendy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Experience, il giorno 2 feb 2024
Thank you for your rating. It is greatly appreciated. We look forward to welcoming you back.

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
False promises
The advert on hotels.com said room service available, when I asked at reception they said they no longer offer this. Went downstairs for dinner ordered a starter and main, finished the starter then sat for 30 mins and the main never arrived. Spoke to the lady behind the bar who said the guy who collected my starter hadn't told the kitchen so my main hadn't been prepared. Disappointed as other than the weird bathroom door design the room itself was nice and the location and parking are great.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Experience , il giorno 8 feb 2024
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

8/10 Buono

LM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Experience , il giorno 2 feb 2024
Thank you for your rating. See you again soon.

6/10 Soddisfacente

Asim

Soggiorno di 3 notti a ottobre 2023
Risposta di Guest Experience, il giorno 30 gen 2024
Thank you for taking the time to rate us. We would love to welcome you back.

8/10 Buono

Barbara

Mi è piaciuto: Pulizia
We didn’t think it came up to the standard of the price we paid. It was enjoyable but we won’t book there again. Lobby uninviting. Views from restaurants were excellent . That was the best. Looking at the sea. Breakfast fruit salad was mainly apple and nothing much else. Hot water for tea making big at buffet not hot enough. Breakfast was good but I expect everything to be good. Not enough bread choice at buffet breakfast.
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Experience , il giorno 30 gen 2024
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Eccellente

Joanne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 stars the food was good,the staff were helpful and friendly and it was nice and warm and there was everything you needed in your room eg iron and ironing board,safe hair dryer plus the usual drinks etc.The shampoos etc were The White Company
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Experience , il giorno 30 gen 2024
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

10/10 Eccellente

Gillian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel and helpful staff.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Experience , il giorno 30 gen 2024
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 Eccellente

Simon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Experience, il giorno 18 dic 2023
Thank you for your rating. See you again soon.

10/10 Eccellente

AS

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous Hotel
We had a fabulous one night stay at The Midland. Our room was comfortable, spacious & well equipped. We had a lovely view of the bay. The staff were great, very friendly & helpful. Food was delicious.
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Experience, il giorno 18 dic 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Modern hotel
Overall good but dining room too cold. Bathroom heating permanently off, no bathroom door meaning no privacy. Cleanliness excellent and staff very friendly.
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Experience, il giorno 18 dic 2023
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.

6/10 Soddisfacente

Jill

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Not as good as you'd hope or expect
Just returned from a two night stay at the Midland. In some respects it is excellent - which it should be for the price really. The staff are brilliant - courteous and helpful. I also very much appreciated what seemed to be an inclusive recruitment policy. It is truly lovely to look out over the bay as you eat. The rooms are attractive but there are issues with the ensuite bathrooms. There is no sound insulation at all - not only between your bedroom and bathroom areas but also between your room and the bathroom above. We heard every flush of the toilet above us and that wasn't great at 4.45 in the morning! The room fridge also makes a loud hum and we had to turn it off to sleep. There is a bath which was a nice surprise but there were no bathrobes. We were told that you have to request them when you make your booking. This isn't stated anywhere so not sure how we would have known to ask. And there is no moveable shower head so you wash your hair every day or wear a single use plastic shower cap. This seemed at odds with being offered a "green deal" of 2 free drinks if we chose not to have room service and clean towels on the second day. I loved this green deal concept. Shame it didn't carry through to other areas. I guess the building is very expensive to upkeep and the over all impression is of art deco beauty, but it is a bit sad in places e.g. lots of condensation running down the windows and shower sealant that could do with a refresh. Iwas hoping for better
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Experience, il giorno 4 mar 2024
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

8/10 Buono

Christine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Loved the uniqueness of the property
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Experience , il giorno 24 nov 2023
Thank you for your feedback. We hope to see you again soon.

10/10 Eccellente

Nichola

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel from the outside looks like it needs a lick of paint but it's next to the sea so this is to be expected. The views are stunning and the position of The Midland is perfect. The staff go above and beyond, they are polite, friendly and efficient and obviously very well trained. The food was excellent particularly our delicious breakfast with proper loose leaf tea served in a silver pot with tea strainers for each cup. Our room was really comfortable with a balcony looking out to sea with the Lake District fells in the background. We had such a lovely, relaxing stay and will definitely be back again, hopefully very soon. Highly recommended 👌.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Experience, il giorno 24 nov 2023
Thank you taking the time to share your experience. We would love to see you again.

10/10 Eccellente

Jonathan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is lovely and the staff were very helpful, friendly and hospitable. The building is kept to the original Art Deco style and the rooms are lovely.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Experience, il giorno 24 nov 2023
Thank you for your feedback. We hope to see you again soon.

10/10 Eccellente

elizabeth

Soggiorno di 1 notte a novembre 2023
Risposta di Guest Experience , il giorno 7 nov 2023
Thank you for your rating. See you again soon.

8/10 Buono

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay at this hotel. Not cheap, but reasonable value for money. Premium room was a good size with all the expected amenities. Staff were very friendly and eager to please, but maybe short-handed, as many hotels are. Food was excellent. Loved the Art-deco ambience and the view was great.
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Experience, il giorno 25 ott 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Buono

Ralph

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The design and appearance of the hotel makes it an experience to stay there. Great seaview. Really good breakfast.
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience , il giorno 25 ott 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 Eccellente

John

Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Experience , il giorno 24 ott 2023
Thank you for your rating. We would love to welcome you back. :)

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Experience, il giorno 24 ott 2023
Thank you for your rating. We would love to welcome you back.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Family gathering
Steyed 2 nights very pleasant hotel amazing views ..breakfast exceptional. staff very helpful and friendly... rooms very clean and have everything you would need when travelling Receptionist helpful with plenty of local knowledge. Hopefully ill stay again
Soggiorno di 2 notti a settembre 2023
Risposta di Guest Experience, il giorno 12 ott 2023
Thank you for your feedback. We would love to welcome you back.

6/10 Soddisfacente

Cameron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay
Great stay and great location just ashame that there is no proper air con apart from a fan. Great stay overall.
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Experience , il giorno 11 ott 2023
Thank you for your feedback. It is greatly appreciated. Please rest assured, this is something we are looking into. We look forward to welcoming you back.

10/10 Eccellente

Ralph

Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Experience , il giorno 4 ott 2023
Thank you for your rating. See you again soon.

10/10 Eccellente

Catherine

Soggiorno di 2 notti a settembre 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you for your rating. See you again soon.

8/10 Buono

Barrie

Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Experience , il giorno 4 ott 2023
Thank you for your rating. We would love to welcome you back soon.

10/10 Eccellente

Vincenza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very pleasant staff and wonderful views of the bay on the sun terrace. They were short staffed though and that did impact on the service at the bar.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Experience, il giorno 19 set 2023
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very comfortable room. Dinner very good and service excellent.
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you for your feedback. We would love to welcome you back.

10/10 Eccellente

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you for your rating. We would love to welcome you back.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you so much for rating. See you again soon.

10/10 Eccellente

Shaun

Viaggio di coppia
Mi è piaciuto: Servizi
Love it here
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you so much for your recent rating. It made our day!

10/10 Eccellente

Martin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous architecture, well-trained and friendly staff, admirable kitchen!
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

6/10 Soddisfacente

Colin

Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you for taking the time to rate us.

8/10 Buono

Glyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
really enjoyed a quiet and relaxing time. The staff were helpful and very approachable .
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience , il giorno 19 set 2023
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

8/10 Buono

Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience , il giorno 16 ago 2023
Thank you for taking the time to rate us!

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti ad agosto 2023
Risposta di Guest Experience, il giorno 16 ago 2023
Thank you for your rating. We would love to welcome you back soon.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience , il giorno 14 ago 2023
Thank you for your rating. See you again soon.

6/10 Soddisfacente

Brian

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The Midland - no better than middling.
Underwhelming and disappointing stay. First impressions disappointing as the exterior of the building cracked and stained in many places. Reception experience was pleasant and positive. We’d paid for a balcony room - however the balcony was covered in green slime, while the balcony chairs were filthy. The room itself was a mixed bag. Bed and shower were good, however the furniture was cheap and tacky looking and the upholstered chairs were stained and shabby. The wardrobe was a conundrum with the coat hangers pole about six feet high to reach. Our stay was just about salvaged by very good breakfast before departure. A little TLC could improve The Midland greatly, but at over £200 per room it is relying on its legacy rather than its current quality.
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience, il giorno 14 ago 2023
Thank you for your feedback. You may be aware The Midland is a grade 1 listed building with a very special render. We are not allowed to paint it, but can look after it in other ways. Please rest assured, this is something we are in the process of. We hope to welcome you back soon.

10/10 Eccellente

K

Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Experience , il giorno 14 ago 2023
Thank you for your rating. See you again soon.

10/10 Eccellente

Clive

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clive
Excellent all the way, room spotless, facilitys in room very good, hotel very clean. Staff welcoming and frendly. Food was very good.
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Experience, il giorno 10 ago 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely stay
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Experience , il giorno 4 ago 2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!