Esterni

Recensioni per Hotel Ecológico Tierra Blanca

2.5 out of 5
Hotel Ecológico Tierra Blanca
De Moyogalpa 3 km al Noreste, Moyagalpa

Recensioni

6,4
Valutazione di 10 - Eccellente. 3 su 17 recensioni" "
Valutazione di 8 - Buono. 6 su 17 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 17 recensioni" "
Valutazione di 4 - Scarso. 1 su 17 recensioni" "
Valutazione di 2 - Terribile. 4 su 17 recensioni" "

6,2/10

Pulizia

7,2/10

Personale e servizio

7,0/10

Servizi

5,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Jacqueline

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Realmente muy mal servicio, ni siquiera Sabian q teniamos reservacion, no hay condiciones para alojarse
Soggiorno di 1 notte ad aprile 2023

10/10 Eccellente

Gaurav

Soggiorno di 1 notte ad aprile 2023
Risposta di Hernán García, il giorno 10 apr 2023
Muchas gracias Sr. Gaurav, fué un verdadero placer haberle servido en nuestro humilde y rústuco hotel de playa en Ometepe.

10/10 Eccellente

Gaurav

Soggiorno di 1 notte ad aprile 2023
Risposta di Hernán García, il giorno 10 apr 2023
Muchas gracias señor Gaurav por su estadía, reciba muchas bendiciones de nuestra parte.

10/10 Eccellente

Arian

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Soggiorno di 1 notte a febbraio 2022
Risposta di Hernán García, il giorno 10 feb 2022
Muchas gracias por su valioso comentarios, estamos felices de servirles y poder atenderlos siempre.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Grandma Rules
Grandma made us the best dinner, guava juice, breakfast and amazing coffee. They grow everything on their land that they make for you. You can go horseback riding or even just enjoy the peaceful view. Very friendly staff.
Soggiorno di 1 notte a marzo 2018
Risposta di Hernán García, il giorno 18 mar 2018
My dear guests, we are very grateful for your comments, really the grandmother is very helpful and attentive with her guests, we try to make your stay the best within our possibilities and the best payment is to know that you fully enjoyed the stay in our home

2/10 Terribile

Noah, USA

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Worst hotel I have ever stayed in!
My wife and I booked this hotel so we would know in advance we had a place to stay. We were immediately frustrated upon arrival, as the road signage on the long driveway was terrible. The road was not maintained and we got stuck several times. The signage was totally confusing, with arrows pointing in two directions on the SAME sign! When we arrived we asked for our money back and said we did not want to stay, but the manager said she would give us some beer and food and make us happy. As it turned out, we had NO water in our shower, toilet, or sink, and she ended up charging us for the beer she had offered. It was also super frustrating trying to check out - it took about 45 minutes for them to try and figure out the accounting. They totally over charged us, but we just wanted to get out of there. Do yourself a favor, and avoid this run down, poorly managed, disaster of a hotel!
Soggiorno di 1 notte a gennaio 2018
Risposta di Hernán García, il giorno 11 gen 2018
Good morning dear guest. I would like to thank you very much for your comments and criticisms made, You take us into account and we thank you with all our heart for your openness, respect and desire to improve. Definitely the access road is not the best, it is not asphalted and it really represents a nuisance to have to access slowly through the broken territory. We are in plans to pave some stretches although the road is public as long as our guests have a better way to arrive and more pleasant. Local authorities have not heard our endless prayers, suggestions and requests to make up the access. The sign that you mention really means that there are two accesses to the hotel and we will proceed to be more explicit, so that this does not leave any doubt about the way forward. We can more labels with images to improve on this. In Tierra Blanca 100% of the energy we consume is generated by a photovoltaic solar system, this leads us to save on the resources we spend, be it lighting, water pumping, entertainment, etc., due to this the pressurization pump of the Hotel is turned on at set times so that our customers make use of the showers with sufficient water pressure. We regret that you have not enjoyed your stay any more, some issues are out of our hands but we will do everything possible

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Beautiful, interesting experience!
First off if you're getting a taxi here they may go down the road that has a fallen tree, and drop you off in the middle of the jungle to walk... There is another road but the signage is not that clear to turn earlier. Beautiful farm with gardens, dogs, pigs, birds, cows, bees. Right on the lake with an amazing view. We like to be a little isolated so the site itself was a little piece of paradise. The dinner was included and was very delicious! Breakfast was also delicious and homemade, although not included but reasonable price. Cons: none of the owners or staff speak English, not even a little, so we had a little language barrier but laughed and signaled and googled our way through most of it... Until we couldn't Google because the wireless was just shut off when they went to bed? And they had thought we wanted an early morning driver so got a bit of a surprise awakening. There was no water to shower, and after two hours of trying to fix it they finally just let us use theirs. Wouldn't have been that bad except for the hike we took to get there! The room was clean, but felt very institutional. This was a place where you have to have a bit of an open and adventurous mind, but very beautiful spot. We were happy to stay the night with gratitude, and move on to the next destination.
Soggiorno di 1 notte a dicembre 2017
Risposta di Hernan Garcia, il giorno 6 gen 2018
Thank you very much for your comments, we really have many interesting aspects and challenges as service providers. This hotel is really an appropriate place for guests who wish to rest and enjoy the natural environment, full of birds, trill at dawn of the day and enjoy our culinary specialties.

8/10 Buono

simach

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
original 4x4 obligatoire pour accéder
hors des sentiers battus, accueil familiale
Risposta di Hernan Garcia, il giorno 20 mar 2017
Estimado huésped, muchas gracias por sus comentarios, hacemos lo posible por hacerlos sentir como en casa aunque esto esté fuera de nuestro alcance en algunos casos. Nuestras disculpas de manera general por los inconvenientes presentados. Hernán García

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quiet. Clean. A little away from town so would plan to have bikes or motors for the stay. Definitely off the beaten track. Beautiful surrounding area and right on the water. More of a home-stay Eco resort feel. Great place to work on your Spanish (very limited English but great communication skills). Staff were very helpful and pleasure to be around. Wifi limited to the main guest area. Overall an enjoyable experience and great for anyone who wants to get away from the hustle and bustle of the city or party atmosphere of the hostels.
Risposta di General Manager, il giorno 14 feb 2017
Distinguished guest, many thanks for your valuable contribution with comments that really define and describe our modest hotel, if you really want to find a place to enjoy nature we advise you to visit us. Thank you very much for your valuable collaboration. Hernán García

8/10 Buono

nucci

Mi è piaciuto: Personale e servizio
Nice place, basic services, beautiful setting
Very friendly staff and owner. The forest behind the farm is full of fruit trees visited daily by noisy monkies. On the lake.
Lake view
Hammocks for resting
Badrooms
Chatting in the living room
Risposta di Hernán García, il giorno 8 gen 2017
Dear Guest, We are very grateful for your comment, our farm is made up of a lot of natural wealth, abundant wildlife and the calm that surrounds the place is ideal to rest and isolate yourself from the noise of the cities. We hope to visit again in the future.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was not what I expected.
Hotel was far from town and the road in/out was not good. The guide the hotel provided, was a taxi without seat belts, old and crappy. We did not eat at the hotel since the place did not look clean. I wouldn't stay at the hotel again. They charged 50/night. It was over priced for what you get. No A/C or running hot showers. Expedia should do a better job of recommending hotels for travelers.
Risposta di Hernán García, il giorno 29 dic 2016
Dear guest, we are honored to receive comments from you, are the best guide to improve our services and every day to better select our commercial allies, both the guides and the means of transportation are not under our administration and what we try to do is To make it easier for you to stay, we apologize for the poor selection, we promise to improve in this respect.

2/10 Terribile

Victoria, Las Vegas

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
El hotel del terror
Este lugar es un desastre. Primeramente ni sabian que hiba a llegar. Habian aranas por todos lados. No havia agua disponible ni para lavarse las manos. Los cuartos olian mal y se miraban mal. No habia servicio de wifi o telefono. Este lugar esta completamente aislado de todo. La "playa" no esta en buenas condiciones, ni para ir a caminar. Yo queria ir a caminar por la "playa" y me termine espinando. Habian muchas espinas en la playa. Tambien habia una nina de 5 anos que nos molesto todo el tiempo que estuvimos ahi. Nos ofrecieron almuerzo y preguntamos que tenian. Ellas no nos dieron un menu de donde escoger, la senora dijo que ella cosinaba cualquier cosa. Ella nos ofrecio pollo con coditos o lasana. Pedimos lasana. Dos horas mas tarde nos dieron "lasana". Una comida horrorosa por la cual nos cobraron $10.00 por plato. Termine pagango $50.00 por algo que ni me comi. Despues de comer le dije a la senora que me hiba a ir por que mi sobrina e hija le tenian un horror a las aranas. Ella me dijo que sus aranas no muerden, y que no la podian matar por que ese es un hotel ecologico. Yo he estado en otros hoteles ecologicos y son bien limpios y el servicio es bueno. El hotel Ometepetl fue mucho mejor.
Risposta di General Manager, il giorno 24 ago 2016
Buenos días estimada huésped, Lamentamos mucho que su estadía no la pudo disfrutar como se lo merecía, brindamos nuestra hospitalidad y la mayor parte de la gente la disfruta al igual que las condiciones de nuestro hotel, nos enfocaremos en mejorar sobre sus críticas y elevar nuestros servicios para clientes como Usted. Le agradecemos por su crítica constructiva.

6/10 Soddisfacente

Fiona, Hout Bay

Mi è piaciuto: Personale e servizio
We spent two nights here and loved the location and the surrounding environment. The accommodation is a little rustic and could have been cleaner. The room would also have been more comfortable with a fan. The water in the bathroom was only available when we requested that they turn it on. Overall we had a lovely stay although the owner was a little controlling and tried to get us to write this review in her presence.
Risposta di Hernan Garcia, il giorno 9 lug 2016
We are grateful for your comments, ultimately we are oriented to conserve resources and make rational use of the means we have, the water we pump and filter it for use, the electrical energy generated by a photovoltaic system, food mostly we grew organically on the farm. The idea of offering an electronic device is to make it easier for tourists the possibility to write a review of their stay in our hotel and ancillary services they received in Ometepe. We are grateful for your understanding and support.

8/10 Buono

ANGEL, México

Mi è piaciuto: Pulizia e personale e servizio
Ideal para personas que disfrutan de la naturaleza
Un trato como en casa, la playa está increíble, la comida deliciosa, los cuartos son rústicos, sin lujos.
Risposta di Hernan Garcia, il giorno 4 giu 2016
Muchas gracias por el reconocimiento del principal componente de nuestro negocio - La Naturaleza en todo su explendor. Definitivamente que nuestro hotel es rústico y sin lujos, pero nos esforzamos para que su estadía sea placentera y que se sientan de lo mejor durante el tiempo que nos visiten. Gracias mil por sus comentarios.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
hôtel très décevant
Les seuls points positif est l' accueil et la nature en face du lac sinon : - accès difficile avec voiture normale (4x4 conseillé) - chambre vraiment inconfortable : pas propre (drap et dessus de lit laisse à désirer), matelas mou, sommier rouillé qui grince, pas de rideau opaque, pas d eau chaude, pour l'eau froide demander à la réception pour ouvrir le robinet - petit déjeuner très léger 2 œufs et un bout de pain sans beurre et café sans gout....
Risposta di Hernan Garcia, il giorno 30 mar 2016
Merci beaucoup pour vos commentaires, nous sommes très reconnaissants et espérons améliorer en peu de temps les commentaires nous ont fait très gentiment.

8/10 Buono

Andrew, Michigan

Non mi è piaciuto: Condizioni e dotazioni della struttura
Crude, off the beaten path and delightful.
Down a long dirt irregular road about 5 km from the nearest town, this is not a place to meet new friends and party. It is a place to sit and read and watch the world.
Risposta di Hernan Garcia, il giorno 4 giu 2016
It is definitely a place to rest and encounter with nature, places where you can go holidays are just three kilometers away. In Tierra Blanca You will find the ideal place to rest without interruption. Thank you very much for your comments, thanks to them we improve day by day.

6/10 Soddisfacente

Adrian, San Jose

Mi è piaciuto: Pulizia e personale e servizio
Cálido lugar para relajarse
Muy agradecido con el hotel. Nos esperaron y atendieron de forma muy especial y la comida típica estaba deliciosa.
Risposta di Hernan Garcia, il giorno 4 giu 2016
Muchas gracias por sus comentarios, Nos esforzamos por que su estadía sea lo mas placentera posible, en medio de todas las limitaciones existentes nos proponemos brindarles lo mejor de lo mejor y así Ustedes puedan finalmente sentirse bien, poder relajarse y disfrutar del ambiente que Tierra Blanca les ofrece.