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Recensioni per Ramada by Wyndham Navi Mumbai

4 out of 5
Ramada by Wyndham Navi Mumbai
Bldg 156 Millenium Business Pk, Navi Mumbai, Maharashtra

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 21 su 64 recensioni" "
Valutazione di 8 - Buono. 32 su 64 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 64 recensioni" "
Valutazione di 4 - Scarso. 2 su 64 recensioni" "
Valutazione di 2 - Terribile. 1 su 64 recensioni" "

8,8/10

Pulizia

8,4/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

SRINIVASA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
BETTER
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Wahid

Hood
Soggiorno di 3 notti a febbraio 2024

8/10 Buono

Jennifer

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 4 notti a ottobre 2023

10/10 Eccellente

Salah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The bed room is nice and food as well good customer service excellent
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff
Soggiorno di 2 notti ad aprile 2023

10/10 Eccellente

Murgesh

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was my first time and everything was as expected from such franchise
Soggiorno di 3 notti ad agosto 2022

8/10 Buono

Gourchand

Viaggio di lavoro
Mi è piaciuto: Comfort della camera
It is a business trip.
Soggiorno di 2 notti a giugno 2021

10/10 Eccellente

Narendra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2020

8/10 Buono

Murali

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
OK in Navi Mumbai
We had come for a reason and stayed two days. On the first day, we tried the to-go breakfast and were disappointed. On day 2, we did wanted a late check-out (for 2pm) and they annoyed us by 1pm. We explained the reason and they were apologetic for rushing us out. We tried avoiding to tell them the reason to avoid this in the first place.
Soggiorno di 2 notti a gennaio 2020

10/10 Eccellente

Narsppa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2019

6/10 Soddisfacente

Tina, Braunschweig

Der Zustand ist teilweise überholungsbedürftig. Das Personal war freundlich, aber teilweise etwas träge. Das Frühstücksbüffet war zu früh schon ausgedünnt und wurde nicht mehr aufgefüllt.
Soggiorno di 1 notte a ottobre 2019
Risposta di Vikas, il giorno 7 ott 2019
Dear Madam, Greetings from Ramada Navimumbai !!! Thank you very much for choosing to stay at Ramada Navimumbai and taking the time to share your experience! I acknowledge your feedback and agree that there are areas in the hotel which needs attention. All the respective Head of Departments have been intimated of your feedback and please be assured that I will be scrutinizing all of the mentioned feedback in details May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Thank you for your patience and understanding. I look forward to welcoming you back soon to showcase the bespoke hospitality that Ramada Navimumbai has to offer.

8/10 Buono

J, London

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Its OK. Chaotic restaurant service and the billing was sporadic. Frequent power cuts. Terrible in room control system and TV package was poor for english language.
Soggiorno di 11 notti a settembre 2019
Risposta di FOM, il giorno 24 set 2019
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Navi Mumbai. I will share your comments with our team, who I am certain will be take necessary measures by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Eccellente

taewan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
라마다 뭄바이 숙박 후기
출장으로 숙박 했는데, 직원들이 친절하고 환경도 좋았습니다.
Soggiorno di 1 notte a giugno 2019
Risposta di hk, il giorno 19 giu 2019
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Regards, Vikas Dash Asst.Front Office Manager

8/10 Buono

Joaquín

Mi è piaciuto: Comfort della camera
Soggiorno di 3 notti a maggio 2019

8/10 Buono

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel in Navi Mumbai
This is a nice hotel in an office/tech part in Mumbai. The rooms are nice, up to date, and clean. The amenities and food are good. Overall a good place to stay when doing business in the area!
Soggiorno di 2 notti a maggio 2019
Risposta di hk, il giorno 4 giu 2019
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Regards, Vikas Dash Asst.Front Office Manager

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Navi Mumbai meetings
We used the hotel for meetings with a supplier who is based in Mumbai. The hotel was comfortable and clean and all the staff helpful and friendly. The food at the hotel was good although we were unable to try out the bar owing to the General Elections. They even removed alcohol from the room's mini bars! The meeting rooms were ok, but are located on the Mezzanine which was probably built as an after-thought - if you're over 6' tall, watch out for the ceiling and projections from it! Nice pool, and large rooms, but the local area doesn't have much going for it. There are a couple of restaurants, an ATM and a few shops aimed mainly at the local people who live near this business park. A taxi ride to central Mumbai or the airport takes 50 minutes or so depending on the time of day, and if you don't have a taxi service account like Uber, be prepared to pay three times the going rate for the hotel transport service.
Soggiorno di 3 notti ad aprile 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2019
Risposta di hk, il giorno 11 mag 2019
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Regards Kush Monga Sr. Duty Manager

10/10 Eccellente

Ben

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect business hotel
Very good hotel and good food. Not much in the area but if you are in that area for business and just need a good place to stay with great WiFi then this is an excellent choice.
Soggiorno di 8 notti a marzo 2019
Risposta di hk, il giorno 24 mar 2019
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

6/10 Soddisfacente

steven

Non mi è piaciuto: Comfort della camera
Soggiorno di 3 notti a febbraio 2019
Risposta di hk, il giorno 24 feb 2019
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

8/10 Buono

Sonali

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Anniversary stay
It was a good and a relaxing stay .
Soggiorno di 1 notte a febbraio 2019
Risposta di hk, il giorno 24 feb 2019
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a febbraio 2019

10/10 Eccellente

Raj

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location based on the business park. Food was great.
Soggiorno di 11 notti a gennaio 2019
Risposta di hk, il giorno 6 feb 2019
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

8/10 Buono

Kausik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2018
Risposta di hk, il giorno 12 gen 2019
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
nice hotel good location good breakfast sfwqfge adfwqef efwqe eFqff
Soggiorno di 1 notte a novembre 2018
Risposta di hk, il giorno 30 nov 2018
Dear Sir, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

8/10 Buono

Reza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ramada Navi Mumbai
Nice and clean hotel. A lot of food for breakfast and some items were not fresh.
Soggiorno di 1 notte a novembre 2018
Risposta di hk, il giorno 17 nov 2018
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

10/10 Eccellente

Declan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Great hotel with very nice comfortable decor. Only issue is location but plenty of motos nearby (299m) to take you anywhere.
Soggiorno di 5 notti a ottobre 2018
Risposta di hk, il giorno 2 nov 2018
Dear Sir, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a ottobre 2018
Risposta di hardeep, il giorno 30 ott 2018
Dear Sir, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 6 notti a settembre 2018
Risposta di HARDEEP, il giorno 25 ott 2018
Dear Sir Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards,

8/10 Buono

Eman, Cairo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I would like to express my thanks to the whole team work of RAMADA NAVI MUMBAI for their high hospitality & warm welcoming. Especially MR. AVINASH CHATTERJEE for his great help & support.
Soggiorno di 4 notti a luglio 2018
Risposta di hk, il giorno 14 ago 2018
Dear Sir, thank you for your feedback.

8/10 Buono

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel rubbish location
Nice hotel in rubbish area, well looked after with nice food and friendly staff
Soggiorno di 3 notti a giugno 2018
Risposta di hk, il giorno 22 giu 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 3 notti a maggio 2018
Risposta di hk, il giorno 22 giu 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

shanker

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Value for money
Nice comfortable hotel
Soggiorno di 1 notte a marzo 2018
Risposta di RESV, il giorno 26 mar 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

YI KUN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2018
Risposta di hardeep, il giorno 12 feb 2018
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel and restaurant but beware the Wi-Fi.
Rooms were of a good size and very clean. Had a couple of maintenance issues but these were fixed once brought to the attention of the very helpful staff. Golden Jade restaurant was great and would recommend the off-menu home style chicken curry. Wi-Fi was terrible during peak hours of 7-10am and 8-11pm which made business difficult.
Soggiorno di 10 notti a gennaio 2018
Risposta di HARDEEP, il giorno 12 feb 2018
Dear Sir, Thank you for investing your valuable time in sharing your stay experience with “Hotel Ramada Navi Mumbai”. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future

8/10 Buono

Swati

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2018
Risposta di HARDEEP, il giorno 12 feb 2018
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

8/10 Buono

BHARAT

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
NICE STAY
NICE TO STAY....& very good environment and very good co-operative staff we will recommend all our friends to stay and food is awesome & rooms were so nice and clean thanks to co-ordinate with us and make our day special we had spend a quality of time and hopefully we will stay their again.
Soggiorno di 2 notti a dicembre 2017
Risposta di hardeep, il giorno 12 feb 2018
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

8/10 Buono

ZeeMan, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice and Comfortable except for...
Its a good location though hard to find the first time if drivers dont use a sat nav. It has multiple restaurants, though slightly pricey and the food is a bit bland. Breakfast was good with a lot of options. The room is comfortable with ironing board, iron, etc, etc. Two things that spoiled the experience was that everyday the staff checked with me about the checkout times. Also, there is a hotel car available for drop off but since I did not book directly with them, I had to pay if I needed to use that. This is very strange and I have never encountered anywhere.
Soggiorno di 3 notti a ottobre 2017

10/10 Eccellente

Sharma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was cleaned room well maintained good staff
It was a nice stay .. Ramada is my preferred hotel
Soggiorno di 1 notte ad agosto 2017
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relaxing & comfortable
Great location, service, amenities. Amazing comfort of room which included a massage chair. This room makes you feel at ease & stress free. The room also had a washer so you can wash, but bring your own soap as they do not provide that there.
Soggiorno di 1 notte a giugno 2017
Dear Sir, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

6/10 Soddisfacente

Sandhya

Mi è piaciuto: Pulizia e comfort della camera
It was for wedding function. The rooms were good and staff was nice. Reservation staff was not able to handle the whole booking smoothly.
Soggiorno di 1 notte a maggio 2017
Dear Sir, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We have escalated your feedback for internet with the concerned department and corrective actions will be taken. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Although the location was a bit inconvenient, the food and service was excellent!
Dear Mr.Domokos, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

10/10 Eccellente

Shashank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dear Mr. Shashank, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

8/10 Buono

Zorinsangi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a short stay but wish it was for more, overall service was good
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

4/10 Scarso

RDash, Taiwan

Too pricy for a an average business hotel.
Terribly long check in time as communication from Expedia wasn't clear. Had to wait in mosquito ridden lobby.
Risposta di Front Office Manager, il giorno 18 apr 2017
Dear Mr.Dash, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ausgezeichneter Service
Im Hotel erwartet die Gäste ein ausgezeichneter Service und Komfort, beides ist sehr zu empfehlen. Die einzige Einschränkung ist die Lage (Millenium Business Park), es gibt fußläufig keine Möglichkeit, die Umgebung oder Mumbai zu erkunden.
Risposta di RAMADA, il giorno 18 apr 2017
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Its an ADA and not a RamADA proper.
The room was nice, and the housekeeping was very prompt ! The couple of pointers below were my observations from my stay there. 1. If you love your cigarettes, then this hotel is not for you as the rooms are non-smoking ones. You will need to come to the smoking zone next to the pool where there are only two chairs and on a couple of days there was only one !; or at the entrance to the hotel. 2. The staff especially at the restaurant, don't acknowledge your greetings nor do they smile. In fact I just met two of them who were positive and made the visit to the restaurant worthwhile. One was a junior chef and the other was a young in room dining steward who come to my mind. The others are just stone cold. 3. The Quality of the in room dining menu leaves a lot to be desired and not worth the exorbitant price they fleece you for. 4. The greeting of the Manager at the restaurant during breakfast buffet; is a charade as he /they are more in a tearing hurry to get your room number first ! Very Clinical ! 5. The laundry charges are absolutely ridiculous: I mean if you were to give a "couple" of - shirts, trousers, socks, briefs, one will be looking at a "charge" of around Rs. 1100/ + ! 6. This property is more hype and in no way reflects in service the brand that it endorses ! 7. The security at the entrance greets you first with a hand held scanner; now come on, where is the hospitality in all this; and am still clueless as to what where they looking for ?!
Dear Guest, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

8/10 Buono

Ankita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient and clean
Very nice room.. very clean..
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

6/10 Soddisfacente

PRATIK

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
comfy hotel
room had a peculiar smell, at the time of booking was assured 2 double bed the accessible room, but they just gave 1 double bed room. On talking to the Manager they quickly put the de-humidifer which gave some relief. overall good the breakfast was good, they need to leavy heavy penalty on guest who waste their food, tremendous wastage was done by other guest who filled their plates crazily, they should put up a notice or a kind sentence do not waste food
Dear Guest, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager