From the reception , we are meeting a lady who scare me with her arrogance and rudeness, especially when l ask her to access my internet to check the reservation . I did sleep in my room like in a Fridge , after l call 2 times someone who wanted to help me with this AC ...it was terrible to feel so cold. More than 100 euro for 6 hours ...sometimes we think, we should be careful of our remarks when we experience it... Anyway the new person l meet when l left at 3.30 am , he was a very nice and smiling new person in charge in the reception.