Colazione a buffet inclusa, servita tutte le mattine
Controlla disponibilità

Recensioni per Brentwood Suites

3 out of 5
Brentwood Suites
622 Church St. East, Brentwood, TN

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 1168 su 2042 recensioni" "
Valutazione di 8 - Buono. 588 su 2042 recensioni" "
Valutazione di 6 - Soddisfacente. 179 su 2042 recensioni" "
Valutazione di 4 - Scarso. 62 su 2042 recensioni" "
Valutazione di 2 - Terribile. 45 su 2042 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Christine

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place for my monthly visits - restaurant on site, safe, and easy parking.
Soggiorno di 1 notte a maggio 2024
Risposta di Brentwood Suites, il giorno 16 mag 2024
Dear Christine,Thank you for staying with us and for leaving a kind 4 out of 5 rating of your experience! We're happy that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

10/10 Eccellente

Antoinette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very well maintained! Great breakfast choices. We were in a newly remodeled room which was very well done. Small restaurant and bar on main floor with patio a nice added touch!
Soggiorno di 1 notte a maggio 2024
Risposta di Brentwood Suites, il giorno 15 mag 2024
Dear Antoinette,Thank you for choosing to stay with us and for leaving your perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we truly value your compliments about our breakfast choices, remodeled rooms and our restaurant. We look forward to hopefully hosting you again in the very near future.Warm regards,Brentwood Suites

10/10 Eccellente

Pankaj

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 13 mag 2024
Dear Pankaj,Thank you for leaving a wonderful 5 out of 5 rating of your experience! We're happy to know that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

6/10 Soddisfacente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Room 206 was very clean and smelled of fresh paint. The shower did not have a shelf to place soap or toiletries. Everything had to placed on ths floor of the shower.
Soggiorno di 3 notti a maggio 2024
Risposta di Brentwood Suites, il giorno 13 mag 2024
Dear Robert,Thank you for staying with us and for leaving your feedback. We're very sorry to learn of the shortcoming your experienced with the shower but we do hope you would consider staying with us the next time you're in the area.Warm regards,Brentwood Suites

8/10 Buono

Hugh

Viaggio di coppia
To be fair they were renovating and there was a musty smell in the room.
Soggiorno di 2 notti a maggio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Hugh,We appreciate you choosing to stay with us and for leaving your rating and feedback. We're sorry to learn of the shortcoming you experienced but hope you would consider staying with us again the next time you are in town.Best regards,Brentwood Suites

10/10 Eccellente

Anthony Armando

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Anthony Armando,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us in the very near future.Warm regards,Brentwood Suites

10/10 Eccellente

Byron

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a maggio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Byron,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us in the very near future.Warm regards,Brentwood Suites

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Seemed smaller and quiet. Remodeling in progress. Our room looked like it was recently done. Very clean and comfortable.
Soggiorno di 3 notti a maggio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Michael,Thank you for leaving your feedback and your 4 out of 5 rating of your experience! We're happy to know that you enjoyed your time with us and we hope to have you with us again soon.Warm regards,Brentwood Suites

10/10 Eccellente

Anna

Viaggio di coppia
Mi è piaciuto: Pulizia
It was under construction missing walls and ceilings but it had a nice tiny bar with food. We only stayed to catch an early flight out. It was perfect for what we needed
Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Anna,Thank you for choosing to stay with us. We're happy that we were able to meet you and your family's needs during your stay and we hope that the next time you're in the area you would give us another chance.Warm regards,Brentwood Suites

10/10 Eccellente

Dennis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always enjoy our stay at Brentwood Suites. Very friendly staff and helpful. Close to shopping and major highways. Quiet area.
Soggiorno di 7 notti a febbraio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Dennis,We appreciate you choosing us as your home away from home when in the area. We're extremely grateful that you continue to enjoy your stay with us and we appreciate your compliments about our staffing! We look forward to hopefully hosting you again in the near future.Best regards,Brentwood Suites

10/10 Eccellente

VICTORIA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The gentleman who checked me in was very polite and very welcoming.
Soggiorno di 1 notte a maggio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Victoria,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your stay! We're elated that you enjoyed your experience with us overall and we especially appreciate your compliment about our staffing! We hope to have you with us again soon.Warm regards,Brentwood Suites

10/10 Eccellente

Danielfran

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was great with food and bar. Only downside was minor construction
Soggiorno di 2 notti a maggio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Danielfran,Thank you for leaving an amazing 5 out of 5 rating of your experience! We're happy that you enjoyed your overall stay with us and we hope to host you again in the very near future.Warm regards,Brentwood Suites

10/10 Eccellente

Chandee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So good!
Soggiorno di 3 notti a maggio 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Chandee,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us in the very near future.Warm regards,Brentwood Suites

8/10 Buono

Marcela

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Space room
Soggiorno di 3 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 2 mag 2024
Dear Marcela,Thank you for staying with us and for leaving a kind 4 out of 5 rating of your experience! We're happy that you enjoyed your stay overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

4/10 Scarso

Luann, Naples

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Terrible pillows. Old - air conditioning didn’t work properly. Under renovation. Dingy.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 3 mag 2024
Dear Luann, We do appreciate you staying with us and apologize for the shortcomings you experienced. We do hope you would consider staying with us the next time you are in town.Best regards,Brentwood Suites

8/10 Buono

susan

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Staff very friendly and helpful as there was a several block water main break.
Soggiorno di 2 notti a febbraio 2024
Risposta di Brentwood Suites, il giorno 29 apr 2024
Dear Susan,Thank you for staying with us and for leaving your kind 4 out of 5 rating of your experience. We're happy that you enjoyed your stay overall and we hope to have you with us again in the very near future.Best regards,Brentwood Suites

10/10 Eccellente

Linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice place for the money. Clean and very friendly staff. You have to Uber to places its in more of the business district
Soggiorno di 4 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 23 apr 2024
Dear Linda,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're grateful that you chose to stay with us and that you enjoyed your stay overall. We hope to have you with us again soon.Warm regards,Brentwood Suites

10/10 Eccellente

Muna

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 19 apr 2024
Dear Muna,Thank you for choosing to stay with us and for leaving your perfect 5 out of 5 rating of your experience with us. We're grateful to know that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

10/10 Eccellente

Luz

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very clean. Customer service was great.
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 16 apr 2024
Dear Luz,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

8/10 Buono

Scotty

Soggiorno di 2 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 10 mag 2024
Dear Scotty,Thank you for staying with us and for leaving your kind 4 out of 5 rating of your experience! We're happy that you enjoyed your stay with us overall and we hope to have you with us again soon.Best regards,Brentwood Suites

10/10 Eccellente

Bobijo, Klamath Falls

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Even with construction going on, the room was quiet, clean and comfortable. I like the Kureg in the room with different options.
Soggiorno di 3 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 15 apr 2024
Dear Bobijo,Thank you for staying with us and for leaving such kind remarks. We're happy that you enjoyed your stay with us overall and that you left us a perfect 5 out of 5 rating of your experience! We look forward to hopefully having you with us again soon.Warm regards,Brentwood Suites

8/10 Buono

Cynthia

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The hotel was being renovated. Very limited dining options on site but close to some good restaurants. Staff was friendly and welcoming.
Soggiorno di 4 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 15 apr 2024
Dear Cynthia,We appreciate you staying with us and leaving your kind 4 out of 5 rating of your experience! We're especially grateful for your compliments about our friendly staffing and we hope for the pleasure to host you again sometime in the near future.Warm regards,Brentwood Suites

8/10 Buono

GARY

Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 4 mag 2024
Dear Gary,Thank you for staying with us and leaving your 4 out of 5 rating of your experience! We're happy that you enjoyed your stay with us overall and we hope to have you with us again in the very near experience.Warm regards,Brentwood Suites

6/10 Soddisfacente

Nicholle

Could not wash our clothes
Soggiorno di 2 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 19 apr 2024
Dear Nicholle, We do appreciate you staying with us and apologize for the shortcoming you experienced. We hope to see you again the next time you're in town.Best regards,Brentwood Suites

6/10 Soddisfacente

katharina

Soggiorno di 3 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 2 mag 2024
Dear Katharina,We appreciate you staying with us and leaving your rating. We hope to have you with us again in the very near future.Warm regards,Brentwood Suites

6/10 Soddisfacente

Patricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
The property is being renovated which it needs. The furniture needs replacing everywhere. The laundry facility was very dirty. The bar, restaurant, and breakfast is very limited. Most of the hotel staff were friendly. The VIP gave a discount at the bar. They have discount coupons for tours which we did use. The room was large, bed old and lumpy. Hopefully it’ll be nicer once the renovation is complete.
Soggiorno di 4 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 19 apr 2024
Dear Patricia,We do appreciate you staying with us and apologize for the shortcomings you experienced. We do hope to see you again the next time your travels bring you our way.Best regards,Brentwood Suites

10/10 Eccellente

Janet

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Best value for money. Front Desk staff helpful and pleasant.
Soggiorno di 5 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 10 apr 2024
Dear Janet,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're grateful that you enjoyed your stay with us overall and that you considered us to be the best value for your money. We look forward to hopefully having you with us again.Warm regards,Brentwood Suites

6/10 Soddisfacente

Angela

Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 29 apr 2024
Dear Angela,Thank you for choosing our hotel for your visit to town. We hope for the pleasure of hosting you again in the very near future.Best regards,Brentwood Suites

6/10 Soddisfacente

Margreth

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 10 apr 2024
Dear Margreth,We appreciate you choosing to stay with us and for leaving your rating. We hope to have you with us again soon.Warm regards,Brentwood Suites

8/10 Buono

Darwin

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Good place
Soggiorno di 4 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 8 apr 2024
Dear Darwin,Thank you for staying with us and for leaving your 4 out of 5 rating! We're grateful that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

8/10 Buono

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beds were comfortable
Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 8 apr 2024
Dear Richard,We appreciate you choosing to stay with us and leaving your kind 4 out of 5 rating of your experience! We're happy to know that you enjoyed your stay with us and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

10/10 Eccellente

Stacy, milwaukee

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice staff and nice hotel
Soggiorno di 3 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 8 apr 2024
Dear Stacy,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're happy that you enjoyed your stay with us overall and we hope to have you with us again sometime in the very near future.Best regards,Brentwood Suites

4/10 Scarso

Sara

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I don’t know how on earth this property has such high reviews unless they’re fake. I rarely leave reviews unless I’m very let down, and I also stay at hotels and all sorts plenty. The entire stay was a huge let down. It was clean, yes, but everything else was awful, and I am not a picky person. There were basically zero amenities. One tiny bar of soap for the shower, one tiny bottle of “conditioning shampoo”, and one tiny bottle of watery, putrid lotion. Theres essentially no coffee. They have a weird little keurig style machine in the lobby, and a keurig in the room with the worst coffee I’ve ever had, and I’m usually cool with blah hotel coffee. The staff was bland and not friendly. You’re essentially on your own with this hotel. It’s very outdated and dark, but yes it is under renovations. The bathroom door is a barn door with zero privacy. You can close it, but not really all the way, and it swings open both side to side and front to back. Bathroom was the only nice part of the hotel. This place should be among the cheapest of hotels price wise. I’d never stay here again. I have huge buyers remorse over the $200 I spent to stay here. I could have stayed at a much cheaper hotel and had a way better experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 9 apr 2024
Dear Sara,We do appreciate you staying with us and apologize for the shortcomings you experienced. Your stay is certainly not indicative of the normal guest experience here at our hotel based on the numerous other positive traveller reviews we have. Every single review for our hotel is genuine and verified by Expedia Inc. which means only guests that stay with us are able to write a review on their platform about our hotel. We do hope you would consider giving us another chance the next time you're in town.Best regards,Brentwood Suites

10/10 Eccellente

Robert

Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 26 apr 2024
Dear Robert,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us again in the near future.Warm regards,Brentwood Suites

10/10 Eccellente

Cynthia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s my home away from home- the staff remembers me and treats me like family. 😉
Soggiorno di 3 notti ad aprile 2024
Risposta di Brentwood Suites, il giorno 5 apr 2024
Dear Cynthia, We truly appreciate you continuing to stay with us whenever you come to town. It is always a pleasure hosting you and we really do see you as a part of our Brentwood Suites Family. Thank you for taking the time to leave your warm feedback and perfect 5 out of 5 rating of your experience! We look forward to hosting again the next time.Warm regards,Brentwood Suites

10/10 Eccellente

Andrea

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
They are doing a thorough but gradual remodeling / updating of the property.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brentwood Suites, il giorno 5 apr 2024
Dear Andrea,We appreciate you choosing to stay with us, leaving your feedback and perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we look forward to hopefully having you with us again soon.Warm regards,Brentwood Suites

10/10 Eccellente

Michael, Mobile

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was clean and the shower was excellent. there was one desk clerk who was not very friendly. otherwise everything was excellent
Soggiorno di 4 notti a marzo 2024
Risposta di Brentwood Suites, il giorno 2 apr 2024
Dear Michael,We appreciate you staying with us and taking the time to leave your feedback with us. We are grateful that you enjoyed your overall stay and we especially appreciate your compliment about our cleanliness. We hope to have the pleasure of hosting you again soon.Warm regards,Brentwood Suites

10/10 Eccellente

Stacy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, breakfast was great! No complaints
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 1 apr 2024
Dear Stacy, Thank you for staying with us and leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall. We look forward to hopefully hosting you again in the near future.Best regards,Brentwood Suites

10/10 Eccellente

Valerie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Renovations underway but the friendly, professional staff and clean, quiet room made it easy to ignore a few areas being worked on.
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 1 apr 2024
Dear Valerie,We appreciate you staying with us and leaving a wonderful 5 out of 5 rating of your experience. We're grateful for your kind compliments about our staffing and property cleanliness and we hope to have you with us again in the near future.Warm regards,Brentwood Suites

10/10 Eccellente

Edward

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 29 mar 2024
Dear Edward,We appreciate you staying with us and leaving a wonderful 5 out of 5 rating of your experience! We look forward to hopefully having you with us again soon.Warm regards,Brentwood Suites

10/10 Eccellente

Phil

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location.
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 28 mar 2024
Dear Phil,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us again in the near future.Warm regards,Brentwood Suites

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 2 notti a marzo 2024
Risposta di Brentwood Suites, il giorno 26 mar 2024
Dear Richard,Thank you for leaving a perfect 5 out of 5 rating of your experience! We're overjoyed that you loved your stay with us overall and we look forward to hopefully hosting you again in the very near future.Best regards,Brentwood Suites

10/10 Eccellente

Mindy

Viaggio di coppia
Mi è piaciuto: Servizi
Our check in was wonderful, and our bartender Lane was awesome as well very attentive.
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 26 mar 2024
Dear Mindy,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we especially appreciate your compliments of our staffing. We look forward to hopefully having you with us again soon.Warm regards,Brentwood Suites

10/10 Eccellente

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thus is a nice affordable hotel. It’s about a mile from the business area, quiet and well staffed. They were under renovation, there were tidy piles of building materials in the hallways. Convenient to get to and from the airport and activities we planned. I’d recommend and would return to this hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 25 mar 2024
Dear Susan,Thank you for staying with us and leaving such lovely feedback about your experience with us. We're grateful for your perfect 5 out of 5 rating and that you enjoyed your stay with us overall. We hope to have you with us again in the very near future.Warm regards,Brentwood Suites

10/10 Eccellente

Adam, Cincinnati

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The place was under construction but was clean, smelled nice, and was a good deal. Service was a bit snippy both at check in and check out. Check out was a bit concerning. I don’t think asking for a receipt should be as big of an issue as it was. The last thing I need as I leave is someone trying to tell me I don’t need the thing I actually need. Other than that though it was a nice stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 27 mar 2024
Dear Adam,We appreciate you staying with us and leaving a perfect 5 out of 5 rating of your experience. We do understand that you requested a receipt that would show details of what you paid to Expedia was provided by the Front Desk the hotel's receipt that showed a zero balance and no additional charges. We would have to reiterate the Front Desk staffing in stating that whenever a guest prepays their stay through Expedia, the only the receipt we can provide upon check-out is a zero balance receipt showing there are no additional charges at our hotel. For a receipt detailing what you paid to Expedia, you would only be able to receive that from Expedia. We're sorry to learn of the confusion you experienced with your receipt but we're grateful that you enjoyed your stay with us overall.Warm regards,Brentwood Suites

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The only bad thing was that there was remodeling so the place had items getting fixed. I am sure when they are done it will look so much better.
Soggiorno di 4 notti a marzo 2024
Risposta di Brentwood Suites, il giorno 26 mar 2024
Dear Jessica,We appreciate you staying with us and leaving a wonderful 5 out of 5 rating of your experience with us! We're grateful that in the midst of our upgrade you still had an enjoyable stay overall.Warm regards,Brentwood Suites

8/10 Buono

LI

Soggiorno di 1 notte a marzo 2024
Risposta di Brentwood Suites, il giorno 23 mar 2024
Dear LI,Thank you for staying with us and for leaving your kind 4 out of 5 rating of your experience! We're grateful that you enjoyed your overall stay with us and we look forward to hopefully hosting you again in the very near future.Warm regards,Brentwood Suites

8/10 Buono

Robin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and quitr.
Soggiorno di 3 notti a marzo 2024
Risposta di Brentwood Suites, il giorno 19 mar 2024
Dear Robin,We appreciate you staying with us and leaving your kind 4 out of 5 rating of your experience. We're happy that you enjoyed your stay with us overall and we hope to have you with us again in the near future.Warm regards,Brentwood Suites

10/10 Eccellente

Berly

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent.
Soggiorno di 2 notti a marzo 2024
Risposta di Brentwood Suites, il giorno 19 mar 2024
Dear Berly,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites

8/10 Buono

Tana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Excellent staff and housekeeping. The linens were great but the mattress was uncomfortable
Soggiorno di 3 notti a marzo 2024
Risposta di Brentwood Suites, il giorno 19 mar 2024
Dear Tana,Thank you for choosing to stay with us and for leaving your 4 out of 5 rating! We're sorry to learn that the mattress was not of your personal preference but we appreciate your kind compliments about our staffing and are grateful that you enjoyed your stay with us overall. We look forward to hopefully hosting you again in the very near future.Warm regards,Brentwood Suites