Esterni

Recensioni per Holiday Inn Express Murfreesboro Central, an IHG Hotel

2.5 out of 5

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 250 su 719 recensioni" "
Valutazione di 8 - Buono. 222 su 719 recensioni" "
Valutazione di 6 - Soddisfacente. 110 su 719 recensioni" "
Valutazione di 4 - Scarso. 68 su 719 recensioni" "
Valutazione di 2 - Terribile. 69 su 719 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,2/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

6,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Sara

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The pull out bed in the suite had a grossly dirty mattress pad. One of the queen beds had a couple pieces of hair in it and sand in the sheets. The room was so small we couldn't walk to the bathroom when the couch bed was pulled out. The building looks old and worn, and the only thing that was as good as I expected was breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 12 mar 2024
Dear Sara,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

10/10 Eccellente

Vincent

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Busy area but convenient and safe.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 4 mar 2024
Dear Vincent,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.I am glad that you found us to be convenient and safe. As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Karole

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was wonderful! Room was perfect for our stay.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 26 feb 2024
Dear Karole,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I appreciate your remarks and will share them with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

4/10 Scarso

Donna L.

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
People were very friendly but the room was lacking. The building is old & in need of updating
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 23 gen 2024
Dear Donna L,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I am honored that you found us to be friendly. While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

4/10 Scarso

Jodi

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Won’t stay there again
Hotel was dirty, outlets didn’t work, phone didn’t have a cord
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 16 gen 2024
Dear Jodi,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

6/10 Soddisfacente

Peggy

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 10 gen 2024
Dear Peggy,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

8/10 Buono

william

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 10 gen 2024
Dear William,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a dicembre 2023
Risposta di Management, il giorno 3 gen 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

2/10 Terribile

Diane

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e servizi
This in a few month has gone down hill. The person at the front desk was terrible. No custome service skills at all. I requested 1st floor i got third. I am a stroke victim and my husband is a disable vet. They do not accomodate for customers at all.
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 29 dic 2023
Dear Diane,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

6/10 Soddisfacente

Charles

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 22 dic 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

10/10 Eccellente

Terry, Fishers

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was fine-quiet, good breakfast clean
Soggiorno di 3 notti a novembre 2023
Risposta di GM, il giorno 14 nov 2023
Dear Terry,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I am honored that you were pleased with our cleanliness and breakfast. I will share these comments with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 Soddisfacente

Charles

Soggiorno di 2 notti a ottobre 2023
Risposta di Management, il giorno 20 nov 2023
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

2/10 Terribile

vuzsniperwolf

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Bed was horrible an the room reminded me of a motel 6 i expected better for it to be a holiday inn
Soggiorno di 1 notte a ottobre 2023
Risposta di Management, il giorno 30 ott 2023
Dear Vuzsniperwolf,We value the time you took to let us know about your most recent experience with us. It is a privilege to receive feedback that lets us know where we can make improvements. I apologize that your experience with us did not meet your expectations. I will share your review of us with the team so that it can be used as coaching and encouragement. Thank you again for sharing your experience. Wishing you safe travels, we hope to serve you in the future.

10/10 Eccellente

Nancy

Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 16 nov 2023
Dear Nancy,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Melissa

Viaggio di coppia
We did have to wait until after 3pm to check in. Check in was at three and we set in the lobby for just a while after. Staff was friendly and helpful. Breakfast was A Room was great.
Soggiorno di 1 notte a ottobre 2023
Risposta di Management, il giorno 23 ott 2023
Dear Melissa, Thank you for taking the time to tell us of your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your remarks regarding check-in, breakfast, our rooms and staff with the team as we aim to improve.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 Buono

Jacqueline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The breakfast was very nice! Staff are friendly & professional.
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 23 ott 2023
Dear Jacqueline,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your comments regarding our breakfast and friendly & professional staff with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Sonya A

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was good, beds were soooo comfy! Bathroom dates but did it’s purpose. Location was perfect with stores and restaurants very close by. Would stay here again. Staff was super friendly and helpful!
Soggiorno di 2 notti a settembre 2023
Risposta di GM, il giorno 12 ott 2023
Dear Sonya A,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I appreciate your remarks regarding your room, our beds, location and staff and will share them with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 Soddisfacente

Prince

Soggiorno di 4 notti a ottobre 2023
Risposta di Management, il giorno 27 ott 2023
Dear Prince,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

6/10 Soddisfacente

Vonda

Soggiorno di 1 notte a ottobre 2023
Risposta di Management, il giorno 25 ott 2023
Dear Vonda,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

2/10 Terribile

Esther

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awful hotel
There was no hand soap in the entire hotel. The elevator was broken, room keys had to be reprogrammed 3 times, carpet was filthy, pool was drained and air conditioner goes off from 12am- 8am! Just an overall terrible hotel. Needs maintenance and updating
Soggiorno di 2 notti a settembre 2023
Risposta di Management, il giorno 26 set 2023
Dear Esther,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

4/10 Scarso

Amanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not worth the money
The room had a musty smell, the carpet was wet, the bathroom had old crinkled wallpaper. The front desk gave us a room across the hall, but didnt seem surprised or concerned about issues. The beds were hard. The bathtub faucet didnt work - water in shower was very hit or scalding- no in between. Dont plan on returning ever. The only thing good was breakfast- pretty decent food for a crappy hotel!
Soggiorno di 2 notti a settembre 2023
Risposta di Management, il giorno 18 set 2023
Dear Amanda,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

4/10 Scarso

Christy

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The light turned off in the bathroom twice while going to the bathroom. The hot water never got Hot just a acceptable warm. With some kind of stain/ gunk in the tub. The bedside lamp was connected to the main light so in order to be able to use the lamp we had to have the door/hall light on all night. The back entrance wouldn't let us use a card to enter so we had to walk around the building. The pool was closed and under maintenance but no maintenance being done.The romote to the tv didn't turn on the tv.I tried to cancel my 3rd night stay the night before i came and was told i would be charged for it anyway so wasn't able to cancel. The one good thing was they allowed us to check in an hour early and the lady at the front desk was very kind.
Soggiorno di 3 notti a settembre 2023
Risposta di Management, il giorno 18 set 2023
Dear Christy,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

10/10 Eccellente

Manny

Soggiorno di 2 notti a settembre 2023
Risposta di GM, il giorno 9 ott 2023
Dear Manny,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Patty

Soggiorno di 3 notti a settembre 2023
Risposta di GM, il giorno 5 ott 2023
Dear Patty,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Robert

Convenient to the interstate
Soggiorno di 3 notti a settembre 2023
Risposta di GM, il giorno 11 set 2023
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 Buono

James

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Tired
Soggiorno di 1 notte a settembre 2023
Risposta di Management, il giorno 11 set 2023
Dear James,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Diane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice and clean
Soggiorno di 1 notte ad agosto 2023
Risposta di GM, il giorno 1 set 2023
Dear Diane,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I appreciate your remarks and will share them with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Regina

Soggiorno di 2 notti ad agosto 2023
Risposta di GM, il giorno 14 set 2023
Dear Regina,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 Buono

Louis

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The bed was very comfortable specially when you get to your room after a long day, the breakfast was very reasonable with great services
Soggiorno di 3 notti ad agosto 2023
Risposta di Management, il giorno 21 ago 2023
Dear Louis,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 Terribile

Dan

Soggiorno di 4 notti ad agosto 2023
Risposta di Management, il giorno 30 ago 2023
Dear Dan,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

8/10 Buono

rick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di GM, il giorno 4 ago 2023
Dear Rick,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 Terribile

Katie

Soggiorno di 1 notte a luglio 2023
Risposta di Management, il giorno 21 ago 2023
Dear Katie,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

6/10 Soddisfacente

Fred

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a luglio 2023
Risposta di Management, il giorno 4 ago 2023
Dear Fred,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

4/10 Scarso

JS

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pool was out of service. They should have this stated before room is booked! I specifically picked this hotel for the pool. We had to spend extra money to go to a public aquatic center for something to do.
Soggiorno di 2 notti a giugno 2023
Risposta di Management, il giorno 24 lug 2023
Dear JS,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. Since Spring, we have requested that the pool not be listed online as it is under repair. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

6/10 Soddisfacente

Suzanne

Mi è piaciuto: Pulizia e personale e servizio
I was surprised to see that my room had no bedspread and the bath had no shower curtain. When I went to breakfast I noticed the pool had no water.
Soggiorno di 1 notte a luglio 2023
Risposta di Management, il giorno 24 lug 2023
Dear Suzanne,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

4/10 Scarso

Oyun

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Only credit i can give is the complimentary breakfast. We stayed 2 nights during our family trip. Kids were expected to use swimming pool but pool did not open. Staffs were not friendly and not helpful.
Soggiorno di 2 notti a luglio 2023
Risposta di Management, il giorno 17 lug 2023
Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

10/10 Eccellente

Jeffery

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di GM, il giorno 11 lug 2023
Dear Jeffery,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Shelley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di GM, il giorno 10 lug 2023
Dear Shelley,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 Soddisfacente

Charles

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a giugno 2023
Risposta di Management, il giorno 3 lug 2023
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a privilege to receive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Priscella

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall the property can use upgrades furniture and the pool was under repair. However the staff was WONDERFUL! Buffet was WONDERFUL! So 5stars for GREAT FOOD AND GREAT STAFF!!!
Soggiorno di 3 notti a giugno 2023
Risposta di GM, il giorno 26 giu 2023
Dear Priscella,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always a privilege to receive positive feedback.Thank you for choosing us. The pool is definitely at the top of my list. I am honored by your words. I will share your comments regarding our breakfast and staff with the team. As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 Terribile

Brandon

Soggiorno di 1 notte a giugno 2023
Risposta di Management, il giorno 17 lug 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

10/10 Eccellente

William B. West,

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff was exceptionally helpful.
Soggiorno di 2 notti a giugno 2023
Risposta di GM, il giorno 26 giu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 Buono

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di Management, il giorno 12 giu 2023
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always a privilege to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 Buono

Daniel

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a giugno 2023
Risposta di GM, il giorno 12 giu 2023
Dear Daniel,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always a privilege to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 Eccellente

Tami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was great! Staff was excellent. Clean inside.rooms were clean. Nice place to stay. Will stay again
Soggiorno di 3 notti a giugno 2023
Risposta di GM, il giorno 6 giu 2023
Dear Tami,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I am glad that you found us to be clean and that you were pleased with our staff. I will share these comments with them.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 Terribile

James

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Condizioni e dotazioni della struttura
Why advertise a pool if there is no pool available? Families who book there based on thinking a pool is available need to know since there's 5 other hotels within walking distance with pools available.
Soggiorno di 1 notte a giugno 2023
Risposta di Management, il giorno 5 giu 2023
Dear James,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Thank you for making us aware that the pool is still showing online. Because we are waiting on a part, we had the pool removed online but apparently it is still showing on some sites. I will share your comments with the team so that it will be used for efficiency. Thank you again for sharing your experience. Wishing you safe travels, we hope to serve you in the future.

10/10 Eccellente

Timothy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were just traveling though, place was clean and safe. A great BBQ spot close. A bit tricky to get to and from Highway - access around hotel is very busy. Still would give high marks, had a great and restful evening.
Soggiorno di 1 notte a maggio 2023
Risposta di GM, il giorno 5 giu 2023
Dear Timothy,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I am pleased that you found us to be clean and safe. I will share these comments with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 Terribile

Danny

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Booked room online. We attempted to check in only to find out we actuality had no room because the hotel overbooked! This should be against the law!
Risposta di Management, il giorno 26 mag 2023
Dear Danny,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

2/10 Terribile

Danny

Soggiorno di 1 notte a maggio 2023
Risposta di Management, il giorno 13 giu 2023
Dear Danny,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

4/10 Scarso

Derek

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Terrible experience
Soggiorno di 1 notte a maggio 2023
Risposta di Management, il giorno 23 mag 2023
Dear Derek,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.