Dear valued guest, thank you for taking the time to complete this review. We are truly sorry to hear you were not satisfied with your overall experience at our hotel. Our goal is to try to insure each and every guest is 100% satisfied with the overall value during their stay. It saddens me to read we did not achieve this with you. Please accept our most sincere apology. I will research this matter with my team to see if anything can be done to improve our overall operations. Please allow us the opportunity to host you again if you are ever in the area and need accommodations. Kind Regards, Management

Dear Calendra, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Cruz, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the , Candlewood Suites Avondale - New Orleans, an IHG Hotel. Sincerely, Management

Dear Sabrina, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Trenika, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Lymarie, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely,Management

Dear valued guest, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Larry, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Diane, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced in your room. Please know that the description of your stay is highly unusual and does not represent the high standards that we aim to achieve. I will be informing the proper departments of these issues to ensure they do not happen again. We genuinely thank you for choosing us, and we hope to have another opportunity to better serve you in the future as I am sure we will not disappoint. Sincerely,Management

Dear Scott, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issue you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

Dear Jose, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Latasha, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Catrice, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

Dear Heather, Thank you for bringing this to our attention. We are truly sorry for any inconvenience that you experienced during your stay with us. Everything we do is to ensure our guests have a relaxing, worry-free stay, and are sorry that we did not meet that expectation. We apologize for any part of your stay that was not spotless as we have high standards regarding the cleanliness of our entire property. Additionally, we take every reasonable measure to prevent guest contact with pests with policies that include an ongoing preventative inspection program. Our staff is trained to inspect guest rooms thoroughly and to report their findings to our contracted pest control provider. These isolated incidents are addressed immediately. For us to make sure this is resolved as well as if you have any additional details about this experience and/or if you would like to be put into contact with a member of our management team, please reach out to us directly. We sincerely value your business and hope to have the opportunity to better serve you in the future.Sincerely, Management

Dear Larry,We appreciate you taking the time to write such a wonderful and detailed review.We truly value your feedback as we are always looking for ways to grow and improve as a hotel. We are all extremely happy to know that we were able to provide a clean and comfortable experience as this is our goal with all of our guests. Sincerely,Management

Dear David,Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay Sincerely, Management

Dear Ronald,Please accept my sincerest apologies; We fell short of delivering the absolute best experiences possible during your visit to the area. I appreciate you taking the time to review our hotel, I will absolutely be sharing your feedback with the team so that we are able to improve. Thank you for choosing us, and we hope that we have another opportunity to better serve you in the future. Sincerely, Management

Dear Jason,Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again! Sincerely,Management

Dear Kyle,Thank you for taking the time to share your experience. We are sorry that we were unable to exceed your expectations as that is our goal with all of our guests. I will show this review to our team to ensure we use it as a learning tool to grow and improve. Thank you for choosing us, and we hope you give us another opportunity to better serve you in the future. Sincerely, Management

Dear April,Thank you for taking the time to share your feedback. We really appreciate your business and hope that our willingness to provide a safe, comfortable stay is enough to get your repeat business. Thanks again! Sincerely,Management

Dear James,Thank you for such a wonderful compliment. We do strive to deliver the best stay possible and I am happy to see your experience is alignment with our attitudes and philosophies. Sincerely, Management

Dear Gerald,Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced in your room. Please know that the description of your stay is highly unusual and does not represent the high standards that we aim to achieve. I will be informing the proper departments of these issues to ensure they do not happen again. We genuinely thank you for choosing us, and we hope to have another opportunity to better serve you in the future as I am sure we will not disappoint. Sincerely, Management

Dear Oleh, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely, Management

Dear Jasmine,We appreciate you taking the time to write such a wonderful and detailed review.We truly value your feedback as we are always looking for ways to grow and improve as a hotel. We are all extremely happy to know that we were able to provide a clean and comfortable experience as this is our goal with all of our guests. Sincerely,Management

Dear Larry, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

Dear Zane, we are all very worried about the way you described your recent visit to our hotel. Your comments are very concerning and do not represent the type of experience we all aim to achieve. Please accept our most sincere apology. Also, we would appreciate if you gave us a call directly to discuss your comments. We look forward to hearing from you soon. Sincerely, Management

Dear Demetrius, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear Erica, I would like to thank you for taking the time to provide us with your feedback. Please rest assured we are taking this matter very seriously to prevent this from happening again. I have shared your feedback with the team and once again would like to apologize. I hope that you come back and stay with us if your travels bring you back to the area. Feel free to give us a call directly if you like to discuss this matter in further detail. Sincerely, Management

Dear Carolyn, This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of pests, we also follow up immediately on any guest concern. Once again, we do not take matters like this lightly. We appreciate and are thankful for the concern and awareness of our travelers which would enable us to eliminate a problem immediately should it arise. We will continue to immediately act on even the slightest concern of any of our guests in this serious matter. We apologize for any inconvenience you experienced and we hope to make it up to you in a future stay. Sincerely, Guest Relations

Dear Mario, Thank you for taking the time to complete this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear Angelina, This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of pests, we also follow up immediately on any guest concern. Once again, we do not take matters like this lightly. We appreciate and are thankful for the concern and awareness of our travelers which would enable us to eliminate a problem immediately should it arise. We will continue to immediately act on even the slightest concern of any of our guests in this serious matter. We apologize for any inconvenience you experienced and we hope to make it up to you in a future stay. Sincerely, Management

Dear Lisa, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear valued guest, Thank you for such a wonderful compliment. We do strive to deliver the best stay possible and I am happy to see your experience is alignment with our attitudes and philosophies. Sincerely, Management

Thank you for taking the time to post this review. We are all very grateful for the score you have given us. Our entire team works extremely hard to ensure we are able to provide an amazing stay for all of our guests.

Dear Flor, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management

Dear valued guest, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Management

Dear Shonda, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear Maria, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Candlewood Suites Avondale - New Orleans, an IHG Hotel. Sincerely, Management

Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear David, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Candlewood Suites Avondale - New Orleans, an IHG Hotel. Sincerely, Management

Dear Ruben, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Candlewood Suites Avondale - New Orleans, an IHG Hotel. Sincerely, Management

Dear valued guest, Thank you for taking the time to post this review. Thank you for your fair and honest feedback. We all work hard to try and provide an overall positive experience for all of our guests. Your comments will help us improve. We are truly sorry we were not able provide you with the 100% satisfaction our team aims to achieve and I promise we will work harder on a future stay. On behalf of our entire staff at , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear valued guest, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely, Management

Dear valued guest, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Candlewood Suites Avondale - New Orleans, an IHG Hotel. Sincerely, Management

Dear value guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Candlewood Suites Avondale - New Orleans, an IHG Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

Dear valued guest, thank you for taking the time to post this review. I am really shocked by the way you described your overall experience at our hotel and want you to know that our team will research your comments and make the necessary arrangements in order keep these issues from happing again with future guests. Thanks for letting us know, we hope to host you on a future visit. Regards, Management

Dear Gerald, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Candlewood Suites Avondale - New Orleans, an IHG Hotel. Sincerely, Management